Total 27,818 service operations manager job vacancies in Others category in Singapore

Responsibilities:

• Overseeing the daily operations of the TCM (Traditional Chinese Medicine) spa.
• Responsible for all spa facilities and services.
• Supervising and directing the team.
• Handling all customers' requests / feedback promptly, professionally, and efficiently.
• Being familiar with the spa packages, facilities, and equipment, and noting customers' preferences

Requirements:

• Min 3 years exp working in a TCM spa or establishments with TCM focus.
• Has a passion for TCM wellness.
• Possesses in-depth knowledge of TCM spa operations, treatments and therapies.
• A proven track record in boosting revenue through effective sales and marketing strategies for TCM spa packages.
• Excellent planning, multitasking, and time management abilities
• Exceptional decision-making and problem-solving skills
• Has strong interpersonal skills
• Able to work independently
• Certifications in TCM or equivalent qualifications would an added advantage.
• Able to commit on Weekends/public holidays.

outlet manager

-finance

-inventory

-duty roster

-manpower assignment

f&b experience is required

English & Chinese proficiency is required

We are seeking an enthusiastic and experienced Aquarium Manager to lead the planning, development, and management of our aquarium exhibits. Reporting to the Aquarium Senior Manager, this ideal candidate will bring a passion for marine life, extensive knowledge of aquatic ecosystems, and a proven track record in aquarium management.

Responsibilities:

• Develop and implement goals and priorities for the aquarium exhibits, aligned with S.E.A. Aquarium mission and vision.
• Curate and design captivating exhibits that showcase diverse marine life and ecosystems.
• Stay current with advancements in aquarium sciences and integrate innovative concepts into exhibits.
• Oversee the health and well-being of aquatic species within the exhibits.
• Works closely with Veterinary department on all quarantine treatment procedures
• Report animal medical cases to Curatorial and Veterinarian team upon discovery.
• Ensures that all animal care and regimes are carried out, implemented and GOP’s are followed.
• Leads and manages a team of aquarists, including interns and casuals in daily operations for Small Exhibits.
• Provide training, mentorship, and guidance to staff in fish husbandry and exhibit maintenance.
• Foster a collaborative and positive work environment.
• Maintains up to date and accurate records in Oerca program system to ensure quality of animal management and welfare are at or above industry standards.
• Oversee the maintenance and cleanliness of aquarium tanks and equipment.
• Promote, participate in and oversee departmental research and conservation programmes.
• Assist with preparing and managing annual CAPEX and OPEX budget for Small Exhibits.
• Adhere to all safety protocols.

Requirements:

• Minimally possessing a Bachelor's degree in Marine Biology, Aquaculture, Zoology, or a related field.
• Minimum of 8 to 10 years of experience in aquarium management or curatorial roles.
• Holds a PADI Rescue Diver certification or higher
• In-depth knowledge of animal husbandry, disease management, water quality control and life support system operations.
• Strong leadership, project management and organisational skills.
• Excellent communication and public speaking abilities.
• Commitment to animal welfare and conservation principles.
• Familiarity with relevant regulatory requirements and standards.
• Maintain confidentiality of information received at all times.

(EA License Number 16S8126) Our client provides warehouse and storage solutions in Singapore.

Job Description:

Our client is looking for an innovative and energetic Assistant Operations Manager to collaborate with the Operations Manager in overhauling their workflow and infrastructure.

Responsibilities:

· Workflow and Infrastructure Redesign: Collaborate with the Operations Manager to redesign warehouse workflow and infrastructure, integrating automation solutions to enhance efficiency within budget constraints.

· Team Leadership: Motivate and unite the warehouse team, fostering a positive and collaborative culture.

· Stakeholder Management: Maintain regular communication and reporting with stakeholders at the Ministry of Health (MOH) to ensure transparency and effective management.

· Daily Operations Management: Oversee daily operations including inbound, outbound, inventory, and returns with partners.

· Inventory Management: Manage inventory activities such as cycle counts, stock counts, handling of damaged or expired items, stock rotation, and maintaining safety stock levels.

· Discrepancy Resolution: Identify, resolve, and determine the root cause of inventory discrepancies and other related errors.

· Discrepancy Reporting: Report and investigate discrepancies between the system and partners' Warehouse Management Systems (WMS), ensuring timely submission of root causes and Corrective and Preventive Actions (CAPA).

· SOP Compliance: Ensure all operational processes and documentation adhere to Standard Operating Procedures (SOP).

Requirements:

· Education: Diploma or Degree in Logistics/Warehouse Management or a related field.

· Experience: Minimum of 5 years of relevant experience in Logistics and Supply Chain, with prior experience in supply chain and warehouse operations for the healthcare sector.

· Knowledge: Strong understanding of Warehouse and Distribution Operations and Procedures, and familiarity with Warehouse Management Systems (WMS).

· Analytical Skills: Analytical and meticulous, with a keen eye for details and numbers.

· Technical Proficiency: Proficiency in MS Office, SAP.

· Leadership Skills: Demonstrated ability to motivate and lead a team, fostering a positive work environment.

· Communication Skills: Excellent communication and interpersonal skills to effectively manage stakeholder relationships.

Organizational Skills: Strong organizational and multitasking abilities

Overseeing and managing all aspects of the company operations, including Accounting, Tax Planning, Cost Control, Human Resources and General Affairs. Goal is to ensure that the company operates efficiently and effectively to meet its business objectives.

Responsibilities/ Job descriptions:

• Managing company’s budget and expenses, ensuring costs are controlled and minimized wherever possible.
• Working with department heads and project directors and project managers to develop and implement cost-saving measures and analysing financial data to identify area for improvement
• Ensuring all human resource policies and procedures are in compliance with relevant legislation and regulations
• Overseeing all day-to-day operations of Singapore office
• Ensure all operational processes are streamlined and optimized to improve efficiency and productivity
• Strategic planning, work closely with executive team to develop and implement the company strategic plan, ensuring that operational objectives are aligned with overall business goals.
• Monitoring progress against the plan and making adjustments as necessary
• Monthly reporting to Tokyo head office

Requirements:

• Bachelor’s degree or above qualification
• More than 25 years experience in operations management with a focus on accounting, cost control and human resources, preferably with construction background
• Strong leadership skills and experience in managing a team of departmental heads
• Excellent communication skills in English and Japanese (liaising with Tokyo HQ)
• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills

We are looking for a dynamic individual to take on a Team Leader role to provide Clinical Operations Support to selected Clinical Department(s) under the Division of Medicine, in an acute tertiary hospital.

As the Team Leader, you will directly assist both the Director, Operations as well as the Clinical HOD(s) and key stakeholders to plan, develop and implement new care models and clinical services to support the running of the clinical services within the campus.

You will also play an integral role in the strategic development of these clinical services through redesigning the patient journey through improvement projects or new developmental initiatives for the clinical department.

In addition, you are expected to guide a team in other aspects of Clinical Operations Support including but not limited to: Project Management, Data Collection & Analysis, Resource Management including budgetary planning, procurement, Event Management & Logistics (on an ad-hoc basis) and other administrative/secretariat responsibilities.

Where required, you will engage with multi-disciplinary stakeholders within and out of the hospital on matters such as but not limited to clinical service strategies and implementation plans, infrastructure matters, patient queries, IT issues, regulatory matters and financials, with the key objective to integrate diverse perspectives to achieve patient-centred care.

As Team Leader, this role will interact closely with both Senior Management from Clinical Depts, Operations as well as ground managers (from the clinics).

Candidates keen in growing expertise in this area of clinical support operations will be given the opportunity to rotate through multiple clinical departments for exposure and career progression within the hospital.

JOB REQUIREMENTS

1. Min. Bachelor's degree in any discipline.
2. At least 3 years of relevant industry experience, preferably in healthcare administration.
3. Candidates with previous experience working with senior doctors/clinicians in planning and implementing clinical programmes at tertiary care institutions will be at an advantage, though this is not a pre-requisite.
4. Organised, meticulous individual with good project management, time management and numerical proficiency.
5. Ability to work in a team and build relationships with a diverse group of stakeholders at all levels.
6. Self-motivated, enthusiastic about learning on the job and willing to go the extra mile to see things through.
7. Proficient in Microsoft Office (Word, Excel, Powerpoint)
8. Excellent written skills (English), oral communications and presentation skills.

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

As part of PwC South East Asia Consulting's business, we help our clients in solving their most important and challenging business problems. Every day we challenge ourselves to do what matters most for our clients, our people and for the society. We offer the opportunity to be part of a firm that has the purpose of building trust in society and solving important problems, that gives you the opportunity to work with inspiring leaders and talented professionals to deliver outstanding value to our clients in a culture that is diverse, inclusive, collaborative and one that provides exceptional career experience.

About the Team

PwC SEAC’s SAP Practice’s vision is to create meaningful relationships with our clients by powering the next generation digital enterprise.

The SAP practice works with our clients to build a legacy of improvement and performance, working with leading enterprise applications including those in the cloud.

About the Role

• Effectively contribute in business process improvement and ERP (SAP S/4HANA) enablement initiatives
• Conduct business needs analysis and identify key business challenges with the client teams and key stakeholders.
• Identify improvement opportunities to achieve clients’ desired business outcomes.
• Define ‘To-Be’ stage of processes, solution application requirement and performance measurements.
• Assist and perform deployment activities and measure achievement of desired outcomes.
• Involve in change for large scale multi-site ERP Implementation (SAP S/4HANA), and other related transformational change efforts, including but not limited to efficiency and effectiveness initiatives; organizational restructurings; organizational capabilities development.
• Support pursuit team with gaining access to tenders, build proposals, win work and deliver projects.

About You

• A recognised Bachelor’s Degree qualification
• Minimum 6-8 years and above of relevant experience in SAP S/4HANA MM/SD or MM/EWM module, or similar capacity in advisory or technology consulting workspace
• Minimum 5-7 end to end implementation projects experience
• Demonstrates ability as a workstream lead with extensive knowledge and understanding of SAP S/4HANA application-based solutions and proficiency in end-to-end integration with other functional modules e.g. FICO/SD/MM/EWM/PP/TRM/Ariba/SuccessFactors/Concur/SAP Analytics Cloud
• Demonstrates success with identifying and addressing client needs by building, maintaining, and utilising networks of client relationships and community involvement; communicating value propositions; and, preparing and/or coordinating complex written and verbal materials
• Experience in S4HANA Conversion, Implementation, Upgrade, Rollout
• Ability to develop, implement and support complex business processes in an SAP environment
• Strong in problem solving skills and able to understand how business processes work and integrate in multiple technology platforms environment
• Ability to demonstrate strong abilities and/or a proven record of success as a team leader: supervising teams to create an atmosphere of trust; and coaching staff including providing timely meaningful written and verbal feedback
• Foster team collaboration within the workstream and across functional/technical teams
• Flexibility to travel in the region when required

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Overall control of the human resource & administrative functions of the group of companies

• Formulate & develop human resource policies and practices within the group of companies

• Review the salary structure and overtime system of the employees

• Develop career path and set the salary range for each position

• Analyses the wage costs of the group of companies

• Approval of payroll payments

• Research and development of market trend of human resource practices

• Develop plans to motivate and retain staff and look into staff welfare

• Ad-hoc projects to meet business objectives of the organization

• Overall responsible for the planning and execution of M&E activities during construction project.
• Adhere compliance with building codes, regulations, and safety standards for M&E systems.
• Liaise with consultants, engineers, and other stakeholders to develop detailed M&E plans and specifications.
• Handle the M&E subcontractors and suppliers, ensuring quality workmanship and timely delivery of materials and equipment.
• Supervise progress and performance of M&E works, identifying any deviations or issues and implementing corrective measures.

Requirements:

• Degree in Mechanical/Electrical Engineering
• At least 7 years working as a M&E Manager experience in Building Construction/Hospital Building Project.
• Familiar with building codes, regulations, and safety standards related to M&E installations.
• Good knowledge of mechanical and electrical systems, including HVAC, plumbing, electrical distribution, and fire protection.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Responsibilities:

· Responsible for MEP Design, taking off BOQ, sourcing the quotation and prepare quotation.

· Attend and site visit for tender briefing.

· Interpretation of tender specifications, client requirement, drawings and any other relevant documents

· Understand how to do MEP design to comply with Singapore Standard

· Liaise with suppliers and contractors to get proposals/quotations and carry out evaluation

· Able to assist client for Value Engineering

· Conversant with Singapore building codes and regulations

· Demonstrate effective communication and consultative skills

· Strong planning, organisational and supervision skills, communication and team player

Requirements:

· Preferably hold a Diploma or Degree in Electrical Engineering

· 8 -10 years of relevant working experience in Interior Fitting Out M&E Works

· MUST know how to prepare M&E technical design, technical write-up, prepare tender specifications and presentation slide for tender interviews

· MUST understand the process of tender preparation and submission

· MUST have experience in project costing and estimating

· MUST know BCA Green Mark Requirement

· MUST know Dialux or Lighting Simulation Software

· Strong in Tender Presentation Skill

· Highly self-motivated, good working attitude with high level of professionalism & integrity

· Well-versed in MS offices tools i.e. Words, Excel and PowerPoint

Company Overview

“ A leading name in the commercial interior design industry ”

Established in Singapore since 1991, D’perception has expanded into a full-suite interior design consultancy operating across the Asia-Pacific region. Over the years, we have emerged as a leading name in the commercial interior design industry, serving a large number of prominent and loyal clientele. Drawn by our reliability, pursuit of design perfection, proven track record and our adherence to budget guidelines, our clients return to engage our services time and again. D’perception creates interiors of exceptional design and quality – offices that function as wholly integrated business solutions for our corporate clients; retail solutions that draw traffic to the store; and hospitality establishments that create the ultimate experience for the customer. For interiors that complement the way our clients do business, D’perception consistently delivers effective and valuable workspace solutions.

Job Description

· Handling full set of accounts for month-end & year-end closing

· Compilation of Financial Statements in accordance with Singapore/Malaysia/International FRS

· Liaising with and advising clients on matters relating to finance/accounting systems, treatment and reporting where necessary

· Handling GST filings/submissions

· Handling payroll and CPF/EPF submissions

· Preparation of XBRL

· Preparation of tax computations

· Coordinating and liaising with relevant government authorities where necessary

· Ensuring compliance with relevant statutory requirements and deadlines

Job Requirements

· Diploma/Degree in accounting with at least 6 years of relevant accounting/audit experience in service-provided firms

· Candidates with audit experience will be considered favourably

· Experience in various accounting software, e.g. Xero, MYOB, Quickbooks, etc., will be added advantage

· Ability to interact and work with clients

· Ability to work independently and in a team, with good interpersonal and communication skills

· Resourceful, analytical and meticulous

· Ability to work under tight deadlines

Thank you for your interest. Only shortlisted candidates will be notified

• To study tender / construction drawings, specifications and contracts to understand project requirements
• Overseeing site operations, functions & requirements
• Overseeing all technical matters, attending clients and consultants meetings and coordination of Civil, M&E and Architectural works.
• Site inspection for civil work, which includes excavation, structural, casting and ensure that the work is executed as per the project specification and construction drawing/final approved drawing from authorities
• Liaise with consultant for work inspections and to resolve technical issues on site
• Plan and coordination of the construction and material procurement
• Control of manpower and resources to execute site works within the budget and time frame
• To ensure work method adopted with minimum resources and maximum output
• Ensure the project complies with regulations and clients’ specifications
• Adhere to safety and health regulations and aim for zero accident in the workplace
• Ensure safety and housekeeping is to maintained to the highest standard
• To perform Ad-Hoc duties as per assigned

Description:

• Contact leads to verify their interest in community health programmes such as Functional Screening and Community Health Posts.
• Assist in onsite operations during community health screening events
• Assist in collation of data for phone calls and appointment
• Carry out projects / assignments as and when assigned

Requirements:

• Min Diploma in any course
• Proficient in Microsoft Office

Working hours: Monday - Thursday 8.30am to 6pm, Friday 8.30am to 5.30pm

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

• Supervise and administer the organization's IT application landscape for enterprise applications, guaranteeing seamless operation and ongoing enhancements.
• Work alongside cross-functional teams to recognize and tackle IT needs, ensuring smooth operations and seamless integration of technology.

Requirements:

• Degree in Information Technology or equivalent
• At least 3 years of project management experience.
• Proficient in Netsuite, Microsoft Office 365 and SharePoint.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Within the Corporate Investment Bank, the WKO Markets Middle Office (WKO MO) plays a critical role in ensuring that as an organization, we are compliant with multiple regulations, in order to protect the bank’s reputation and financial assets.

The WKO MO team operates in close partnership with Clients, Business, Operations, Credit, and Compliance to provide efficient and timely on-boarding of new/existing client relationships to the JP Morgan infrastructure.

As an Associate in the WKO Markets Middle Office team, you will be responsible for managing the Front Office relationship for business requests for KYC Onboarding, Remediation and Renewals. You will be required to facilitate the end to end client onboarding process, ensuring all due diligence documentation is sourced and delivered to the KYC Production team to incorporate into the KYC platform. Role will also involve leveraging AI to enhance the KYC process.

Job responsibilities:

• Manage new business and KYC periodic refresh requests liaising with Front Office and facilitating the KYC process

• Act as an SME and Due Diligence expert to guide clients through the KYC requirements and variation of documents which may fulfil due diligence requirements

• Conduct in-depth analysis on the ownership structure of the client on publicly available sources (not limited to company registries) or client documentation, and seek additional confirmation or approvals as required

• Work closely with Business and Clients as required, to obtain all necessary supporting evidence for full KYC due diligence

• Follow up with KYC production teams to ensure onboarding is completed within agreed timeframes

• Liaise regularly with the business to conduct workload planning, review status of key onboardings and prioritize open requests

• Frequently interact with key stakeholders such as Legal, Compliance, Credit and Operations to develop strong partnerships, eliminate roadblocks and ensure continuity of information flow across the groups

• Keep informed of any changes to processes and procedures, regulatory change and ensure open verbal dialogue with colleagues across the region

• Identify and execute process enhancements and opportunities including leveraging AI, provide guidance and support on key process and technology initiatives to the business

• Initiate/lead projects supporting the region or the globe

Required qualifications, capabilities, and skills:

• Minimum 3 years of relevant experience in KYC / Onboarding functions within the banking industry

• A working knowledge of KYC/Compliance/AML procedures and standards is essential

• Knowledge of multiple client types (i.e. Corporates, SPV, Trust, Funds, FI’s. etc.)

• Knowledge of financial industry with in-depth expertise in various lines of business (Corporate Investment Bank and heritage lines of business)

• Proficiency in Mandarin language is an added advantage as the incumbent may have to review and translate documents in Mandarin

• Resilient interpersonal skills, ability to partner with internal stakeholders, influencing and negotiating effectively with business partners and clients

• Strong time management, organizational, customer service and relationship management skills

• Client focused whist maintaining a strong controls mind-set and focus on quality

• Bachelor’s degree

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=d9117ac5bc9b3a62fea7fa5df282e2e4

• Overall, responsible for the quantity surveying activities, ensuring accurate cost estimation, cost control, and cost management throughout project.
• Prepare and check Bills of Quantities, cost estimates, and tender documents.
• Give expert advice on cost-related matters to project teams, ensuring adherence to budgetary constraints.
• Liaise with project managers, engineers, and other stakeholders to identify cost-saving opportunities and recommend value engineering solutions.
• Perform regular cost assessments and prepare reports detailing project cost performance, variations, and potential risks.
• Evaluate and negotiate subcontractor and supplier contracts, ensuring favorable terms and conditions.

Requirements:

• Degree in Quantity Surveying or equivalent
• At least 7 years as a QS Manager experience in Building Construction/Hospital Building Project.
• Good knowledge of quantity surveying principles, cost estimation techniques, and cost control procedures.
• Able to read and interpret structural drawings.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

A new concept by The Lo & Behold Group and Chef Mirko Febbrile.

The new concept is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

Our bar programmes are as critical to the guest experience as our culinary programmes—this role demands a passion for influencing indelible dining experiences as the maestro behind the bar.

You'll be in charge of:

Bar Management

• Creative development of a both alcoholic and non-alcoholic beverage offering maximizing profitability
• Creates drink menus and maintains beverage recipe documentation
• Manage the beverage stocks and inventories
• Selects and purchases liquor and other bar supplies
• Create and maintain a welcoming and inclusive atmosphere for all customers
• Monitor and maintain the quality of beverages and food served at the bar
• Continuously evaluate and improve the bar's offerings, including menu items, new promotions, and events
• Advertise the daily, weekly and monthly promotions of the bar

Operational Efficiency

• Identify opportunities for bar revenue growth, cost savings, and implement appropriate measures to achieve financial goals
• Manage and maintain the bar's financial records, including cash handling, budgeting, and reporting
• Assisting in the efficient running of the day-to-day bar operations
• Assisting in the daily beverage operations and ensuring the quality and consistency of all products meet desired standards
• Uses point-of-sale tracking technology and bar and restaurant management platforms
• Handle and rectify customer complaints
• Oversees planning for special events

Training

• Oversees a team of bartenders, including training employee on menu offerings
• Determines employees’ schedules, monitors costs and maintains budget
• Oversee team members, including bartenders and barbacks, and, in some cases, bouncers, wait staff, and/or kitchen staff as well
• Train and supervise the bar team, ensuring they are knowledgeable about products, policies, and procedures
• Appropriately delegates tasks to team members

Other Duties

• Develop and implement marketing strategies to increase sales and customer engagement
• Ensure team members follow all food control and safety regulations
• Collaborate with other departments, such as kitchen staff and event planners, to ensure seamless operations and customer satisfaction

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange for an interview.

The System Operations Specialist will be supporting the backend systems for the global customer support team that provides digital advertising solutions to client.

Work location: Central

Working hours: Mon-Fri, 9am-6pm

Responsibilities

• Manage various internal system backend configurations including customer support ticketing system & internal product feedback, testing tools, and category/form/routing
• Manage global routing workflow design and execution across multiple layers of customer support & Product specialist teams on internal ticketing platform
• Configure backend routing to ensure full schedule and skillset coverage across regions and products
• Design routing logic to manage multiple channels including tickets and chat to ensure reply SLA for and optimise for 24/7 support
• Establish ticket escalation channels with various XFN & RD teams, to continuously bring solutions closer to advertiser
• Analyze data and escalation feedback to identify opportunities for improving the routing workflows and strategize with regional operations teams to drive routing changes based on changing product landscape
• Manage and design a 24/7 staffing roster from a workforce management POV for internal and external teams
• Govern the process & documentation of system configuration and logic, working with cross-functional stakeholders to ensure they're aligned and up-to-date with business needs

Job Requirements

• BA/BS degree or above
• 4+ years of experience in a customer operations/support team or customer support platforms such as Zendesk/Salesforce Service Cloud/Zoho Desk
• Good communication skills with demonstrated experience collaborating with different teams and managing multiple stakeholders to achieve business objectives
• Process-oriented, able to formulate and optimize operational processes based on business context to improve efficiency and customer experience
• Good data analytical and business analysis skills; proficient with excel/spreadsheets
• A fast learner and self-starter with a good sense of judgment
• Familiarity with digital adverting platform e.g. Google, Meta, TikTok advertising solutions is a plus

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Logistics Operations Manager to join their Logistics Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Lead and manage a warehouse team, providing guidance to meet company and customer objectives effectively.
• Skillful in capacity planning and resource allocation for efficient daily order fulfillment and receiving, minimizing overtime.
• Collaborative, adaptable, capable of multitasking and delivering results under pressure while adhering to timelines.
• Embrace change and new technology to enhance operations, driving process and cost improvement initiatives proactively.
• Conduct weekly, monthly, and quarterly performance reviews with customers, ensuring operational KPIs are met.
• Oversee invoicing accuracy and timeliness for all customer services rendered, maintaining compliance with timelines.
• Ensure implementation and compliance with Safety, Health, Security, and Quality policies and procedures among staff.

Requirements:

• Min Diploma holder
• Min 8 years in warehouse management with experience in semiconductor industry
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

The Assistant Banquet Operations Manager assists the Banquet Operations Manager in supervising the overall operation, ensuring that service provided meets and exceeds guest’s expectation. Main responsibilities include but are not limited to the following.

• Assist the Banquet Operations Manager to plan, organize and control the Banquet functions held within and outside the Hotel.
• From the Banquet Event Order, he contacts the Executives involved to ensure that such Banquet Preparation are being made and expedite such guests requirements.
• Attends and supervises all functions held within the Hotel.
• Briefs the Banqueting staff on the requirements of each function as stated in the Event Order and checks on such preparations to ensure that all requirements are conformed with.
• Liaise with the client in any special requirements and handles any complaints that are directed to him.
• Supervises and coordinates in liaison with the Banquet Operations Manager, Executive Chef and Catering Sales Manager on the events setups and beverage arrangement.
• Assists the Banquet Operations Manager in the preparation of Inspection Checklists, Department Reports and other reports that are so requested from time to time.
• Attends the daily F&B briefing chaired by the Director of Food and Beverage in the absence of the Banquet Operations Manager.

Job Requirements

• Thorough knowledge in Banquet Operations and Guest Service in the Hotel. Effective executioner in Operational Planning and Control. A Leader and Motivator.
• Proactive, innovative with in depth Food & Beverage, Banquet and market knowledge.
• Self-motivated and energetic.
• Inspiring and people person.
• Ability to work long hours under pressure.

Job Description:

• Overseeing concurrent wellness projects of varying scales through all project modules - account servicing, publicity, configuration and updates, resource planning, logistics, project performance, exceptional handling and service recovery.
• Managing multiple parallel projects with different teams, client profiles and external stakeholders.
• Collaborating with other departments to ensure smooth operations and cross-departmental initiatives.
• Maintaining SOPs and implementing strategies to improve current workflows.
• Developing and delivering programs and events that cover topics related to fitness, health and nutrition.
• Supporting the manager and assisting in duties as may be assigned.

Job Requirements:

• Possess a bachelor’s degree in Health and Wellness Promotion or relevant fields
• Experience in fitness and health-related disciplines is a strong advantage
• Strong leadership and communication skills
• Able to work independently but also a good team player
• Fun and personable

Attracting new clients by innovating and overseeing the sales process for the business

+ Combining efforts and fostering a collaborative environment within the business as a whole

+ Communicating with clients to understand their needs and offer solutions to their problems

+ Identifying and researching opportunities that come up in new and existing markets

+ Maintaining client activities in CRM + Developing and presenting proposals customized for each clien specific business needs

+ Ensuring excellent customer service through regular client follow up

+ Developing rapport with key decision makers

+ Translating proposals into ready-to-sign contracts

+ Owning the sales lifecycle from prospecting to implementation

+ Managing virtual and in-person sales meetings

Responsibilities will include:

• Conduct Amazon, Shopee, Lazada, Tiktok, and Qoo10 competitive analyses to evaluate merchandise, promotions, features, and product presentation to inform future strategies
• Create, implement, manage, and report on advertising strategies that align with client goals
• Proactively researches industry trends and best practices and communicates internally to share knowledge
• Engage frequently and professionally with clients via email, phone, and in-person
• Strategic thinking, and flawless execution to identify areas of opportunity and deliver sales-driving initiatives
• Agency experience with a focus on Amazon, Shopee, and Lazada programmatic display advertising and Amazon, Shopee, and Lazada search
• Conducted market research and monitored competitors, products, and market pricing.
• Passion for learning and growing search and digital marketing skills
• Outstanding ability to think creatively, and strategically, and identify and resolve problems
• Manage refunds and returns from all the platforms.
• Ability to under tight deadlines and with relevant team
• Ability to work independently

• Assist Operations Manager in supervising daily operations of organization.
• Develop productive, profitable and achievement oriented working environment for employees.
• Address operational issues and concerns in a timely fashion.
• Supervise operations team to ensure operational excellence and excellent customer services.
• Educate operations team on best practices, company policies and service excellence standards.
• Develop and maintain operational guidelines for staffs.
• Oversee operational cost, risk and audit activities.
• Assist in interviewing, recruiting, training, performance evaluation, promotion and termination activities.
• Determine staffing requirements, work assignment and schedules for projects and daily jobs.
• Supervise routine maintenance and repair works for equipment and boats.
• Ensuring the facility and boats are clean, safe and organized.
• Evaluate and evaluate inspection reports and final service reports.
• Coordinate with General Manager and Operations Manager in different operational issues and promotional activities.
• Evaluate current operational strategies and recommend improvements.
• Generate operational reports for management as needed.