Total 23,407 sourcing manager job vacancies in Others category in Singapore

General Traits:

• Charismatic and approachable.
• Committed to delivering service excellence.
• Able to stay composed under pressure.
• Patient in training and guiding inexperienced staff.

Roles During Operations:

• Perform Guest Relations Officer (GRO) duties according to company SOPs.
• Highlight customers requiring special attention during roll-call.
• Manage walk-in customers to optimize table turnover and manage waiting times.
• Collaborate with service team to ensure timely table turnovers.
• Coordinate customer arrivals and seating to ensure smooth operations.
• Personally greet Premium members by name.
• Survey diners, handle, and resolve complaints.
• Build and maintain customer relationships.
• Lead the GRO department to ensure high service standards.
• Train the GRO team to improve proficiency and efficiency.

Roles During Non-Operations:

• Follow up on upcoming reservations within the standard timeframe.
• Ensure GRO department’s opening and closing are aligned with company standards.
• Prepare sales quotations and event materials.
• Set up GRO departments at new outlets, including staff training.
• Address and resolve customer feedback via email and online platforms.
• Standardize GRO department procedures across the brand.
• Assist the Restaurant Manager in training the service team on customer relations.
• Participate in company initiatives and special projects as needed.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No. 20C0270

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Contract Logistics Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the West - easily accessible.

Jobs Scope:

• Oversee daily warehouse, receiving, distribution, and maintenance operations.
• Optimize warehouse layout and space utilization.
• Develop and implement effective operational policies and procedures.
• Ensure compliance with regulations related to warehousing, handling, and shipping.
• Manage stock control, ensuring data accuracy and reconciliation.
• Prepare and manage annual budgets, monitor spending, and address variances.
• Coordinate with clients, suppliers, and transport partners to ensure smooth operations.
• Lead the recruitment, training, and management of warehouse staff.

Requirement:

• Degree in related field
• Relevant experience in warehouse operations
• Prior experience in implement process improvement is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Assistant Manager, Retail Operations, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Assistant Manager, Retail Operations:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Contract Logistics Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Program Management: Understand the program in-depth, connect various business units, and identify new business opportunities.
• Customer Engagement: Conduct regular customer meetings, including weekly scorecard and quality discussions, monthly safety sessions, continuous improvement (CIP) sessions, project updates, KPI reviews, and strategic business reviews.
• Project Leadership: Lead or participate in CIP and ad hoc projects focusing on safety improvements, automation, process optimization, quality enhancements, productivity gains, data analytics, data visualization, storage models, freight consolidation, cross-border trucking, and network planning.
• Project Planning: Oversee the planning and execution of projects with timelines ranging from 6 months to 10 years.
• Representation: Act as the main representative in customer engagements and project-related meetings.
• Team Leadership: Lead staff training and career development initiatives.
• Multi-Project Management: Manage multiple CIP and ad hoc projects simultaneously, ensuring timely completion.

Requirement:

• Degree in related field
• Relevant experience in contract logistics especially semiconductor accounts; internal candidates with relavant semiconductor warehousing experience is welcomed
• Possess valid PMP certification is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

• Remuneration package: $7,000 to $9,000 Basic + Excellent Variable Bonus

• SINGAPORE Civil Engineering Construction project (HDB)

• Reputable Construction Company

• Possess HDB MSCP, ELUP or HIP experience

Responsibilities

• Responsible for technical & engineering matters.
• Project planning, monitoring and scheduling of site activities.
• Monthly progress claim and monthly progress reporting.
• Ensure environmental, safety and health aspect on site.
• Responsible to liaise and coordinate with clients and sub-contractors.

Requirement

• Possess HDB MSCP, ELUP or HIP Project experience
• Proficient in Chinese to coordinator with Chinese speaking counterparts

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to

[email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

EA License Number: 02C4944

Registration Number: R1217882

Posting Personnel: Yeo Yi Rong

Job Purpose:

We are seeking a highly skilled and experienced Project Manager to oversee the successful planning, execution, and completion of M&E EPC and EPCM projects. The Project Manager will be responsible for managing all aspects of the project lifecycle, including scope, schedule, budget, and quality control. The ideal candidate will have a strong background in mechanical & electrical engineering and cleanroom construction with a proven track record of delivering complex projects on time and within budget.

Key Responsibilities:

1. Project Planning and Execution:

• Lead the end-to-end management of M&E EPC and EPCM projects, ensuring that all project objectives are met in accordance with contractual agreements and company standards.
  • Develop comprehensive project plans, including scope definition, timelines, resource allocation, risk assessments, and budget estimates.
  • Ensure effective coordination and management of engineering, procurement, construction, and commissioning activities.
  • Monitor and control project progress, implementing corrective actions when necessary to keep the project on track.

2. Budget and Cost Management:

• Manage project budgets, ensuring that all financial targets are met and that costs are controlled.
• Prepare and review financial reports, tracking expenditures, forecasts, and project profitability.
• Ensure effective cost management strategies to optimize project efficiency and profitability.

3. Team Leadership and Coordination:

• Lead and coordinate multidisciplinary teams of engineers, contractors, and subcontractors to ensure the timely delivery of projects.
• Provide leadership and guidance to project teams, fostering a collaborative and high-performance work environment.
• Ensure effective communication between project teams, stakeholders, and senior management to ensure alignment with project goals.

4. Risk Management and Compliance:

• Identify project risks and develop risk mitigation strategies to ensure successful project delivery.
• Ensure compliance with health, safety, and environmental (HSE) regulations and company policies throughout the project lifecycle.
• Manage project changes, including scope adjustments, contract modifications, and stakeholder expectations.

5. Contract and Stakeholder Management:

• Manage relationships with clients, contractors, and other stakeholders, ensuring clear communication and successful project outcomes.
• Oversee contract negotiations, manage contractual obligations, and ensure all project deliverables are met in line with client expectations.

6. Quality Assurance and Control:

• Implement quality control processes to ensure all project deliverables meet or exceed industry standards and client expectations.
• Conduct regular site inspections to monitor progress, safety compliance, and adherence to project specifications.

7. Project Reporting:

• Prepare and present regular progress reports to senior management, clients, and stakeholders, providing updates on project status, risks, and milestones.
• Maintain accurate project documentation, including schedules, budgets, reports, and contracts

Key Requirements:

• Experience: Minimum 8-10 years of experience in project management within the M&E EPC/EPCM industry, with a proven track record of successfully managing large-scale engineering projects.
• Education: Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field. A Project Management Professional (PMP) or PRINCE2 certification is an advantage.
• Industry Knowledge: In-depth knowledge of M&E systems, including HVAC, electrical, and mechanical systems, process system, cleanroom system, as well as construction methodologies, codes, and standards.
• Project Management Skills: Strong proficiency in project scheduling, budgeting, risk management, and contract administration. Experience with MS Project or similar project management tools.
• Leadership: Excellent leadership and team management skills, with the ability to motivate and coordinate cross-functional teams.
• Communication: Strong verbal and written communication skills, with the ability to effectively communicate with clients, subcontractors, and team members.
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to resolve complex project challenges and deliver high-quality results.
• Mobility: As and when needed.

Competencies:

• Excellent organizational skills and attention to detail.
• Ability to work under pressure and meet tight deadlines.
• High level of initiative and a proactive approach to project management.
• Strong negotiation and interpersonal skills.
• Further Training: CSCPM, Managing WAH, Bizsafe L2

Job Responsibilities:

• Managing the household’s schedule and calendar of Chairman or CEO
• Event planning, organizing, and coordination.
• Arranging appointments for personal and professional needs.
• Scheduling home maintenance and repair work and supervising the project.
• Handling household bills and administrative duties.
• Running errands and performing necessary tasks.
• Supervision of other household staffs, such as housekeepers, private chefs, nanny, and drivers.
• Plan and control household resources, such as manpower shift,hou sehold inventory.
• Ensure essential support is provided for the business trip, including arranging a flight to a local destination if necessary, and can provide local support for the required setup.
• Prepare and design household management SOP such as equipment manual, inventory list, vendor list, and daily checklist.

Job Requirements:

• Proven work experience in a similar role
• Being a good communicator, understanding the family’s preferance/lifestyle.
• Being knowledgeable in a wide range of areas related to the role.
• Being responsible, efficient, discreet, and organized
• Excellent judgment, attention to detail and ability to handle confidential information.
• With A Butler Certification is an advantage
• Professional in Microsoft office and document filing.

The Warehousing Manager is responsible for supervising general warehouse operations and activities. For example, shipping and receiving deliveries, conducting stock checks, documenting warehouse transactions and quality control.

Practical and systematic, he/she is also responsible for monitoring and improving warehouse performance, supervising safe and efficient operation of material handling equipment by the warehouse team. He/She is expected to work with internal and external stakeholders to accomplish his/her work.

~ Address operational shortfall, maintenance or repair needs.
~ Facilitate stock taking activities.
~ Familiar with ISO and WSH standard.
~ Manage warehouse planning methods, warehouse storage and layout plans.
~ Monitor storage utilisation levels for various storage systems.
~ Monitor warehouse and operational performance.
~ Perform planning of resources within business activities.
~ Plan continuous improvement activities and performance improvement strategies.
~ Resolve warehouse operations quality issues.

~ Preferably with forklift license

Job Duties & Responsibilities:

• Responsible for project administration, budgets, manpower planning, scheduling and meeting delivery schedule

• Ensuring the project is administered and executed to the satisfaction of the Client in accordance to contractual agreements and safety standards and compliant to the company policies and procedures

• Responsible for the development, approval and implementation of Project Management Plan, Project Start-Up and Project Close-out till warranty closure

• Responsible for documenting and reporting project deliverables

• Liaises and communicates with client on project status, progress and changes

• Administration of the project contract to ensure compliance with set performance targets, schedules and technical specification

• Coordinate with subcontractors on the project and ensure timely deliver

• Review project documents prior to issuing to client and coordinate with clients, suppliers and subcontractors

• Ensure that all standard operating procedures comply with specifications, quality standards, statutory and regulatory requirements

• Maintain good rapport with customers by providing relevant technical support

JOB RESPONSIBILITIES:

1. Plans for special events and liaises with Marcom to provide input on marketing, including social media and other forms of publicity
2. Coordinates with Culinary, Catering Sales and other F&B Service Teams to ensure maximum productivity for the Bar
3. Selects and purchases liquor and other supplies in order to creates drinks & food menus
4. Reviews menu pricing based on market tread and cost factors
5. Maintains inventory & ensures Bar is well stocked and clean
6. Monitors beverage and food costs; ensures meeting budget and produces positive P&L
7. Responsible for Bar’s cleanliness and equipment in good working condition
8. Works with HR for all staff hires, training, promotion, grievance and disciplinary action.
9. Schedules staff /team duty roster and complies with hotel grooming standard and aligns with hotel core values
10. Responds to guest’s feedback promptly and seeks remedy action immediately
11. Initiates and maintains guests and vendors relationship
12. Reviews and updates Bar’s P&P regularly

EDUCATION AND WORK EXPERIENCE:

1. Diploma in F&B/Hospitality Management or equivalent qualification
2. Minimum 3 years of similar experience in the hotel or free-standing restaurant and bar environment
3. Accustomed to and comfortable with media exposure
4. Ability to work independently and with minimal supervision
5. Highly organised with strong analytic and communication skills

Responsibilities:

* Coordinate daily Front of the House and Back of the House restaurant operations

* Deliver superior service and maximize customer satisfaction

* Respond efficiently and accurately to customer complaints

* Regularly review product quality and research new vendors

* Organise and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Ensure compliance with sanitation and safety regulations

* Manage restaurant's good image and suggest ways to improve it

* Control operational costs and identify measures to cut waste

* Create detailed reports on weekly, monthly and annual revenues and expenses

* Promote the brand in the local community through word-of-mouth and restaurant events

* Recommend ways to reach a broader audience (e.g, discounts and social media ads)

* Train new and current employees on proper customer service practices

* Implement policies and protocols that will maintain future restaurant operations

Requirements

* Able to speak Mandarin

* Able to work flexible working hours and working location depending on outlet

* Proven work experience as a Restaurant Manager or similar role

* Proven customer service experience as a manager

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills

* BSc degree in Business Administration; hospitality management or culinary schooling is a plus

Job Overview

A coordinator of guest services and as ‘eyes’ and ears’ of the management, duties will include the welcoming of all VIP guests, soliciting for feedback, addressing service and product issues and looking into the general well-being of our guests. The Duty Manager oversees the day-to-day operations of the front office including night shift, ensuring the smooth delivery of exceptional services to guests. Visibility will be a key feature.

Key Responsibilities:

• Assist the Front Office Manager in setting up the Front Office training tools such as job descriptions, standards and procedures, and training plans as a guideline for the Front Office operation.
• Assignment of rooms for all arrivals
• Monitor and control guest's credit status to ensure that payment is collectable and received on time
• Ensure that all arrival rooms are checked and the amenities in the room prior the guest’s arrival
• Welcome and bid farewell to all VIP guest
• Be familiar with and ensure that all preparations for arrivals and departures are well organized
• Ensure that the lobby and the public areas are kept clean and maintained at all times
• Handle complaints or incidents/accidents occurring in the hotel and report the
• incidents handled accordingly in the Log Book
• Scheduling of staff
• Maintaining complete knowledge of hotel features and offerings

Talent Profile:

• Minimum Diploma in Hospitality Management
• 2-3 years of work experience in guest services or front desk operations

Job Overview:

The Project Manager serves as the key point of contact between the advertising agency and its clients. The primary responsibility is to ensure the successful management of projects from brief to execution, maintaining strong client relationships along the way.

Key Responsibilities:

Client Relationship Management

Serve as the day-to-day contact for clients. Build and nurture strong relationships with clients. Lead meetings and presentations to ensure alignment with client’s objectives.

Project Coordination

Manage multiple campaigns simultaneously. Ensure on-time and on-budget delivery. Translate client briefs into actionable tasks for creative, media and digital teams. Oversee the production process. Provide updates to the client and obtain approvals at key stages. Assist in preparing pitch decks and documents. Liaise and manage the process with external vendors to ensure smooth project execution.

Financial Management

Manage project budgets, ensuring profitability and efficiency. Prepare cost estimates, manage billings and track project costs. Identify opportunities for account growth.

Role: Wealth Manager

About the role:

We are seeking a dynamic and experienced wealth manager for our esteemed advisory client. As a wealth manager, you will guide and support High net-worth clients in achieving their financial objectives.

Your primary responsibility will include developing personalised financial plans,

managing portfolios and providing expert advice on various financial matters, such

as taxes, insurance and risk management.

The ideal candidate will bring their financial expertise and establish long-lasting

relationships with clients while contributing to our client’s mission of helping individuals achieve their economic aspirations. Our client offers a competitive compensation package, an attractive commission structure, comprehensive health benefits and a collaborative work environment.

Objectives of this role:

• Building and maintaining solid relationships with clients, understanding
• their financial goals, risk tolerance and investment preferences.
• Conducting in-depth economic assessments to analyse clients' current
• financial situations and identify areas for growth and improvement.
• Developing personalised financial plans and investment strategies aligned
• with client's objectives and risk profiles.
• Recommending suitable investment products, such as equities, bonds,
• mutual funds and alternative investments, based on thorough market
• research and analysis.
• Monitoring and reviewing investment portfolios regularly, adjusting
• strategies as per market conditions and clients' changing needs.
• Providing clients with ongoing financial advice and guidance, addressing
• their queries and providing proactive wealth management solutions.
• Collaborating with internal teams, such as tax advisors, legal professionals
• and estate planners, to offer comprehensive financial solutions to clients.
• Helping the company meet its financial objectives through personalised
• financial planning.
• Staying updated with market trends, economic developments and
• regulatory changes to provide accurate and timely advice to clients.

Responsibilities:

• Organise client meetings to discuss financial goals, risk tolerance and
• investment preferences.
• Develop personalised wealth management strategies, including investment
• planning, portfolio allocation and retirement planning.
• Monitor and review clients' financial progress regularly, ensuring alignment
• with their objectives and making adjustments.
• Conduct in-depth research and analysis of investments, tax laws, and other
• financial matters to provide informed advice.
• Evaluate investment opportunities, considering factors like risk, return
• potential and liquidity.
• Provide ongoing financial advice and guidance to clients, keeping them
• informed about market trends, investment opportunities, and potentia risks.
• Create detailed financial plans, including cash flow projections, retirement
• planning, and tax optimisation strategies.
• Monitor and review investment performance, conducting periodic portfolio
• rebalancing to align with clients' objectives.
• Collaborate with internal teams to coordinate complex financial transactions,
• such as estate transfers and charitable giving.
• Participate in industry conferences and seminars to expand knowledge and
• network with potential clients.

Required skills and qualifications:

• BA bachelor's degree in finance, economics, business administration or a
• related field.
• 5+ years of experience as a wealth manager or in financial services, including
• knowledge of developing and implementing financial plans and managing
• investments.
• Understanding of financial markets, investment products, and wealth
• management principles.
• Proficiency in financial analysis tools, portfolio management software, CRM
• systems and MS Office suite.
• Excellent interpersonal skills and the ability to build trust and rapport with
• clients.
• Strong analytical and problem-solving abilities with quick decision-making
• and a results-oriented mindset.
• Exceptional verbal and written communication skills in explaining complex
• financial concepts to clients.
• Integrity, ethical conduct, and adherence to regulatory guidelines and
• industry best practices.

Preferred skills and qualifications:

• A master's degree in finance, accounting, economics, or a related field.
• Relevant professional certifications such as Certified Financial Planner (CFP),
• Chartered Financial Analyst (CFA), or equivalent.
• Experience in serving high-net-worth individuals and understanding their
• unique wealth management needs.
• Familiarity with relevant tax laws, regulations, and financial planning
• strategies specific to the Singapore and Global Wealth Management market.
• Proven track record of building a successful client portfolio.
• Ability to develop innovative financial solutions and effectively manage
• multiple projects simultaneously.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the Tech Aalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Roles & Responsibilities

Conduct in-depth research on various market asset, including equities, fixed income, derivatives, and create and refine investment strategies.

Identify potential risks associated with investments and implementing strategies to mitigate those risks.

Regularly assess the performance of the portfolio and make adjustments as necessary to align with market changes and investment goals.

Communicate with clients about portfolio performance, market outlook, and strategic decisions.

Qualifications

· Degree in finance / business from top university

· Working Experience in fund management company with proven track record of portfolio management

· Excellent communication skills in both English & Chinese to deal with potential clients

Job Description

· Brand management

· Develop marketing strategies (short-term to long-term) for new and existing products

· Organize promotional events and coordinating day-of deliveries and staffing arrangement

· Collaborating with different stakeholders to ensure successful implementation of strategic marketing plans including defining success criteria, measuring the effectiveness of initiatives, and reporting on results

· Lead and provide guidance to junior Marketing members and interns

· Brainstorming fresh advertising ideas with senior management

· Supporting integrated marketing and communications across a variety of channels and vehicles– internal, external, PR, digital, social, web, etc.

· Manage the advertising and promotions budget with the group marketing manager

· Analyse and evaluate the effectiveness of marketing campaigns and provide alternatives and/or make adjustments where necessary to achieve / maintain a high return of investment (ROI).

· Monitor competitors’ activities closely, and in doing so provide effective countermeasures to maintain profitability.

Requirements

· Possesses at least a Degree in Marketing or related marketing disciplines.

· Minimum 5 years’ experience in the Retail/FMCG or related industries.

· Good numerical and analytical skills

· Results-oriented and strong work ethic

· Effectively bilingual, fluent in both spoken and written English and Mandarin.

· Possess excellent interpersonal skills

· Strong passion in Media/Online Marketing solutions

As the key driver of the outlet, he/she will be responsible for leading a team of full-time and part-time service crew and baristas to meet and/or exceed sales revenue, and to deliver a high level of product and service excellence in accordance with the company’s strategic plans.

Job Responsibilities:

• Manage day-to-day operations at the assigned outlet
• Oversee staffing at the outlet including hiring and rostering
• Ensure the consistency and quality of food and beverage products and compliance with SFA regulations at all times
• Conduct regular product and service training and ensure that a high level of service standards at all times
• Manage operating expenses and be accountable for P&L
• Stock management - ordering and storage of products, liaising with internal and external stakeholders
• Respond and manage all customer feedback and enquiries - both online and offline
• Facilitate bookings, events and promotions in alignment with sales and marketing plan
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements:

• At least 3 years of relevant working experience
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Strong leadership, self-motivated and good people skills

Responsibilities:

* Coordinate daily Front of the House and Back of the House restaurant operations

* Deliver superior service and maximize customer satisfaction

* Respond efficiently and accurately to customer complaints

* Regularly review product quality and research new vendors

* Organise and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Ensure compliance with sanitation and safety regulations

* Manage restaurant's good image and suggest ways to improve it

* Control operational costs and identify measures to cut waste

* Create detailed reports on weekly, monthly and annual revenues and expenses

* Promote the brand in the local community through word-of-mouth and restaurant events

* Recommend ways to reach a broader audience (e.g, discounts and social media ads)

* Train new and current employees on proper customer service practices

* Implement policies and protocols that will maintain future restaurant operations

Requirements

* Able to speak Mandarin

* Able to work flexible working hours and working location depending on outlet

* Proven work experience as a Restaurant Manager or similar role

* Proven customer service experience as a manager

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills

* BSc degree in Business Administration; hospitality management or culinary schooling is a plus

• Works closely with the management on strategic business planning and operations.
• Manage respective outlets and its operational and manpower planning (Work schedule, headcount, cost etc) to ensure Outlet Operation runs smoothly.
• Manage cost controlling of ingredients, food purchasing activity of ingredients and equipment maintenance for the store. Ensure adequate stocks and supplies for daily sales.
• Guide and train new staff (full-time, part-time, interns etc) Train and develop Trainee Manager / Outlet Manager candidate.
• Educate and train staff to use various selling techniques to suggest additional purchases and upsell to customers.
• Monitor and be responsible for sales performance of respective outlets and drive sales to hit the target set by management.
• Interview part/full timers when necessary.
• New Outlets setup.
• Check scheduling of manpower in the stores is in accordance to requirements stipulated by management,
• Work with management on the manpower deployment and hiring needs of the stores, interviewing etc
• Oversee the store managers on the management of the stores, ensuring that all SOPs are followed accordingly.
• Work with the store managers on cash management and other store operations matters like platform deliveries, ensuring that all equipment is kept in operational ready conditions, adequate stocks for sales, pest controls check, adhere to strict food hygiene and regulatory standards by SFA and other regulatory bodies.
• Oversee the training of new hires in accordance to training manuals
• Ensure that all menus are updated in store and in all the delivery platforms if there are any changes.
• Follow up with the replacement of all store equipment when needed, including POS system, mobile ordering system and self-ordering kiosk.
• Work with Business Development and Marketing on the introduction of new/seasonal products and sales promotion etc
• Work with Accounts department to ensure all sales takings and cash kept in stores are accounted for.
• Any other duties as assigned by the management.

Summary of Position:

We are looking for a high-performing Sales Manager to help us meet our expansion plan through new customer acquisition and revenue growth. You will be acquiring new F&B customers for offsite centralised dishwashing. You will also be responsible for a new sector – Facility Management, especially in the areas of Premise/Office Cleaning. You will need to be able to quickly acquire new customers, direct operations, and ensure a fast-growing sales revenue pipeline.

Duties & Responsibilities:

• Able to bring in sales/customers in a very short period. Achieve fast growth in customer acquisition and revenue.
• Design and implement a strategic business plan to grow the FM/Cleaning sector.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Present sales, revenue, expense reports, and realistic forecasts to the management team.

Qualifications:

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets.
• Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization.
• Proven ability to drive the sales process from plan to close.
• Strong business sense and industry expertise, especially in the F&B and cleaning sectors.

_________________________________________________________________________________________

职位概要：

我们正在寻找一位高绩效的销售经理，帮助我们通过新客户获取和收入增长来实现扩张计划。您将为场外集中洗碗服务获取新的餐饮客户。您还将负责一个新的部门——设施管理，特别是在场所/办公室清洁领域。您需要能够快速获取新客户、指导运营并确保快速增长的销售收入渠道。

职责和责任：

• 能够在很短的时间内带来销售/客户。实现客户获取和收入的快速增长。

• 设计和实施战略业务计划以发展 FM/清洁部门。

• 通过与客户合作并了解他们的需求，建立和促进牢固、持久的客户关系。

• 向管理团队提交销售、收入和费用报告以及现实的预测。

资格：

• 以前作为销售代表或销售经理的成功经验，始终达到或超过目标。

• 表现出在组织各个层面进行可信、有效沟通、展示和影响的能力。

• 具有推动销售流程从计划到成交的能力。

• 具有强烈的商业意识和行业专业知识，尤其是在餐饮和清洁行业。

Job Description :

• Plan, forecast and oversee the day-to-day construction activities of the project.
• Lead the Engineers/Coordinators/Supervisors and provide on-the-job coaching as required
• Reviewing manpower planning and monitoring of work scheudlules to ensure orderly delegation of jobs and smooth operation
• Track sub-contractors work progress, provide weekly schedules and conduct daily coordination meeting to ensure project timelines are met by sub-contractors.
• Logistic/Hoisting/Scaffolding Access arrangements for daily operation needs
• Material requisition planning and schedule delivery.
• To ensure that the site activitie are executed in accordance with specifications budget and time schedules.
• To maintain close collaboration with Project Managers, Architects, Engineers and all stakeholders to minimise errors in the process to achieve smooth completion of projects.
• Ensure to exercise effectively safe and economical methodology and enforces project standards
• Oversee quality control and safety and health matters on site.
• Conduct regular internal, subcontractor and site safety meeting.
• Ensure that proper housekeeping is maintained at all locations at all times.

Requirements:

• Bachelor’s Degree in Civil Engineering
• 7 years and above experience in building projects/civil preferred
• Good communication skills and able to interact with all level of staff
• Able to work independently, good people management skills to coordinate between the various disciplines and teams on the project.
• Possess good problem-solving skills
• Experience in condominium construction highly preferred

Job Description & Requirements

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.

Ability to lead a sales team

• Work closely with the Management and Line Departments in the pursuit for continuous improvements in the service, products and menu items, promotions and to meet productivity and profitability KPIs set by the Management.
• Plan the weekly staff roster, rotate and schedule all staff for full coverage to maximize productivity.
• Manage the sales revenue and operating expenses of the outlet, in accordance with the budget, so as to ensure cost optimization and minimize wastage.
• Monitor the activities of competitors and constantly find ways to improve menu offering and customer experience, so as to grow the F&B outlet’s revenue.
• To be actively involved in the advertising and marketing of the F&B outlet, and to work closely with the Marketing and Banquet teams.
• Responsible for ensuring and maintaining high level of customer satisfaction and to attend to customer issues promptly.
• To provide excellent service standards at all times, and to ensure courteous and efficient food and beverage services to the customers.
• Review customer feedback forms / outlet logbook on operational issues to correct and implement measures for improvement in food, beverage and service standards.
• Manage the training and management of staff, including conducting daily staff briefing and staff discipline.
• Work closely with the Kitchen Head Chef and the Kitchen team to ensure timely delivery of quality food.
• Ensure workplace cleanliness, and that the safety and food hygiene standards are met at all times.
• In charge of cash management of daily accounts, in liaison with the Accounts Department in the Head Office.

Requierments.

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).

• At least 3-5 years of experience in restaurant management or a similar role.

• Strong leadership, communication, and interpersonal skills.

• Excellent organizational and multitasking abilities.

• Proficient in restaurant management software and point of sale (POS) systems.

• Knowledge of food and beverage service and best practices.

Personal Attributes:

• High attention to detail and problem-solving skills.

• Ability to work under pressure in a fast-paced environment.

• Passion for food, beverage, and delivering an exceptional guest experience.

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Responsibilities:

· To understand the contract of the project.

· To study and work out the method statements.

· To coordinate with the Professional Engineer (PE) regarding temporary supports requirement for the project.

· To plan the manpower requirement for the project (organization chart).

· To plan the resources and equipment requirement.

· To work out the budget required for the project after the method statement has been established.

· To source the right sub contractor for the project. Obtain quotations from sub contractors or suppliers.

· To review the sub contractors’ and suppliers’ quotations with immediate superior.

· To coordinate with engineering, production and purchasing department regarding the procurement of the material required for the project.

· To attend meetings with main contractor regarding planning, method of statement, production and the execution of the erection works on site.

· To disseminate the information obtained during meetings with our main office and main contractor, to the subordinates.

· To supervise a team of site/construction managers, project engineers, site engineers, safety supervisors, surveyors, QC inspectors and subcontractors for the successful completion of the projects.

· To ensure that the following documents and reports are maintained, recorded and reported at all time and on time.

· ECR, ECN, RKL, SI and SD to sub contractor, NCR, GDN, DO, confirmation of VI, VO record, equipment usage record, KPL daily erection record, daily material received record, daily manpower record, diesel usage record, PR, PO, daily site erection report alignment and level report, QC related reported, weekly progress report, monthly progress report, monthly budget and expenditure report.

· Coordinate with senior QS regarding monthly progressive claims to the client.

· Assisting Commercial Manager to chase after the payment from client.

· To coordinate with our QS and client’s QS regarding the settlement of the VO (star rate) with the client.

· To coordinate with our safety department regarding insurance issues.

· To coordinate with our safety and client’ safety supervisor regarding safety issues at site.

· To review and certify the sub contractor progress payment claim.

· To certify supplier invoices.

· Preparation of weekly, 3 weekly and full schedules for the project.

· Monitoring and maintain daily, weekly and full schedule for the project.

· Verification of the time card for staff.

· Project correspondence.

· To coordinate with the cost accountant regarding the cost control structure.

· To coordinate with HR department regarding personnel related issues.

· To coordinate with accounts department regarding payment issues to suppliers and sub contractors.

Requirements:

· Minimum of diploma / degree holder in Engineering / Civil Engineering

· Minimum of 5 years’ relevant experience

· Strong analytical and problem solving skills.

Additional Information:

· Based at site