Total 22,336 sourcing manager job vacancies in Others category in Singapore

• Global Luxury Brand
• Opportunities for professional development and career advancement
• Competitive salary and performance-based incentives.
• 5 days work week

We are seeking an experienced and dynamic Team Manager to lead and inspire a high-performing team within our luxury retail environment. The ideal candidate will have a passion for luxury fashion, exceptional leadership skills, and a deep understanding of delivering a world-class client experience. As a Team Manager, you will be responsible for driving sales, nurturing client relationships, and ensuring operational excellence within the store.

Key Responsibilities:

• Lead, coach, and develop a team of sales associates to achieve and exceed sales targets.
• Foster a positive and collaborative work environment that aligns with the brand's values.
• Drive store sales through effective clienteling strategies and exceptional service standards.
• Build and maintain strong, long-term relationships with clients, ensuring repeat business and customer loyalty.
• Uphold the highest standards of customer service, including personalized attention and after-sales service.
• Oversee daily store operations, including inventory management, loss prevention, and visual merchandising.
• Collaborate with the visual merchandising team to maintain an elegant and enticing store environment that reflects the brand's identity.
• Monitor and report on key performance indicators (KPIs), including sales, client satisfaction, and team productivity.
• Provide insights and recommendations to senior management based on data analysis and market trends.
  

Qualifications:

• Minimum of 3-5 years of experience in luxury retail, with at least 2 years in a leadership role.
• Proven track record of achieving sales targets and driving team performance.
• Strong leadership and people management skills, with the ability to inspire and motivate a team.
• Excellent communication and interpersonal skills, with a client-focused approach.
• Ability to analyze data, identify trends, and make informed business decisions.

If you are interested in applying for this role, please submit your detailed resume in MS Word format, to [email protected].

Please note that only shortlisted candidates will be notified.

Registration No: R2199447

EA License No: 22C1376

Our client is a leading provider of food, water, and environmental testing services across APAC region. Due to business needs, they are now recruiting a Laboratory Manager to be part of their Chemical Team for ongoing transformation projects. They are located in the East - easily accessible.

Duties of Laboratory Manager:

• Document, revise, and assess lab methods in collaboration with Quality, Operations, and Business Development teams.
• Contribute to strategic planning and projects to meet customer needs and expand lab capabilities.
• Plan and coordinate validation of chemistry test methods, reporting progress to leadership.
• Lead staff development, implement training programs, and conduct weekly technical training sessions.
• Monitor technical performance, ensuring competency through standardized KPIs and addressing any issues.
• Provide technical support across sites, resolving issues and ensuring smooth operations.
• Assess market needs for testing services and support budget planning and reporting.
• Maintain scientific integrity, ensuring quality control and resolving any technical issues.
• Lead customer communication, addressing technical inquiries and ensuring prompt resolution.
• Participate in technical audits, driving continuous improvement in Health, Safety, and Environment practices.

Requirements:

• PhD in Chemistry
• 10 years of relevant experience with Food Testing Lab and Commercial Testing Lab

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Have strong integration working experience and knowledge of the key integration points between the other SAP modules.
• A minimum of 10+ years of applicable experience in SAP QM and PP, authorization in a manufacturing setting (Preferably in the Chemical industry) and proficiency in SAP ECC 6.0 and/or S/4 HANA is required.
• Having SAP certification in the QM/PP module is highly recommended, alongside a solid understanding of SAP report development (ABAP) and form development.
• Must have at least two full life-cycle SAP R/3 ECC 6.0 and / or SAP S/4 HANA implementation experience (Project Preparation till Go-Live) or greenfield implementation
• Strong understanding of QM and PP functionalities and able to apply them to business issues and have hands-on experience in configuring them. Should have good integration experience in SD/MM/PP. Knowledge of integration between IBP, BW and ECC will have advantage
• Capability to assess issues and offer explicit suggestions.
• Must be able to work independently as well as a team player and can manage own workload with little to no supervision.
• Must be results oriented, and demonstrate a can-do attitude – adaptability, flexibility and resourcefulness.
• Bachelor’s Degree in Computer Science, Engineering, Information Technology, Information System, Info-communications, Science or its equivalent
• Good communication (written and oral) and interpersonal skills.
• Must be familiar with process and project documentation.
• Capability to juggle various tasks and oversee multiple assignments and projects concurrently.

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem areas

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem areas

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem areas

Answers customers’ questions, resolves problems, and maintains customer satisfaction by providing problem-solving resources.

Prepare and propose business plans

Develop service procedures, policies and standards

Staff training and schedule management

Proven experience in leadership roles.

Have Japanese language ability to liaise with Japanese counterparts and communicate with customers

Relevant working experience in Japanese restaurant

Four Seasons Hotel Singapore

A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour fitness. A warm, residential ambience showcases over 1,500 Asian art pieces, and thoughtful Four Seasons care elevates every moment.

Assistant Housekeeping Manager

These roles ensure our guest accommodation and all areas front and back of the house are maintained in spotless condition at all times. They assume a very "hands-on" management of the day-to-day operation of the Housekeeping Department by establishing and controlling planned cleaning schedules and working closely with the Front Office to ensure that guest accommodations are ready in a timely manner to Four Seasons standards. They assist Supervisors with training and supervision of Housekeeping staff and assume responsibility for the Department in the absence of the Director of Housekeeping.

Join us Now!

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/disability/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Overall execution and completion of the project

• Prepare and monitor the Master and Short-term Construction Programmes of the project

• Appraise the suitability of the construction techniques and method statements

• Carry out simple design calculations

• Monitor the day-to-day operations of the project

• Supervision and monitoring of the project's progress

• Solve technical problems encountered

• Corresponding with Client, Consultants and subcontractors to ensure smooth operations of the project

• Ensure that all construction are done according to the specific drawings, certification and quality

• Co-ordination of subcontractors for all the projects

• Overseeing the implementation of the Project Quality Plan

• Ensuring the implementation of safety regulations and good housekeeping practice at site

• Process and finalisation of claims

What is an HR department? In simplest terms, the HR (Human Resources) department is a group who is responsible for managing the employee life cycle (i.e., recruiting, hiring, onboarding, training, and firing employees) and administering employee benefits.

• Recruitment and hiring.
• Training and development.
• Employer-employee relations.
• Maintain company culture.
• Manage employee benefits.
• Create a safe work environment.
• Handle disciplinary actions.

Overall in charge of the Central Kitchen. To contribute to the successful operation, maintenance, and constant improvement of central kitchen production to achieve target.

• In charge of weekly and monthly reports
• Manage and control Profit & Loss as well as overall cost in central kitchen
• Checking financial statement for central kitchen
• Updating of the monthly Production reports
• Supervise Central Kitchen Supervisor(s) and Production staff
• Improve and maintain on the Central Kitchen’s production efficiency
• Work closely together with R&D and Operations department
• Responsible for the cash management in the Central Kitchen
• Checking and maintenance of Central Kitchen machineries
• Checking of inventory and raw-material reports as well as planning for purchases
• Analyse HR and Purchase reports
• Undertake any ad-hoc assignments from supervisor

Location: WEST

Working Hours: Mon-Fri Office Hours

Job Description:

Critical/Strategic Operations

• Assist to plan and drive Critical/ Strategic operations at HQ.
• Assist to plan, drive and implement all required Diagnostic services for new and redeveloped polyclinics
• Assist the co-chairs of the Critical / Strategic Operations work groups to deliver the respective KPIs
• Coordinate and liaise with IT departments to operationalise the implementation of whole of business unit's initiatives, projects and work plans
• To ensure key performance indicators are met within the stipulated timeline.

Project Planning

• Developing project plans, including defining project scope, goals, and deliverables
• Resource Management: Liaise on resources, including personnel, time, and budget, to ensure project success
• Risk Management: Identifying and mitigating potential risks that could impact project timelines and deliverables
• Stakeholder Communication: Engaging with stakeholders to ensure alignment on project objectives and progress
• Quality Management: Ensuring that project deliverables meet quality standards and adhere to project requirements
• Project Monitoring and Control: Tracking project progress, identifying variances, and implementing corrective actions as needed
• Budgeting and Resource Allocation: Estimating project costs, creating a budget, allocate sufficient people to the work required
• To ensure project deliverables are met within the time frame

Requirements:

• Min Bachelor in any field
• Min 3-5 years of relevant experience

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Our client is a well-established MNC, market leader in the Marine Shipping industry. Due to their current expansion plan, they are looking for Operations Manager to join their Logistics Operations team, in hopes of developing the current high performing team. They are located in the Central - easily assessible.

Responsibilities:

• Lead and manage a warehouse team, providing guidance to meet company and customer objectives effectively.
• Skillful in capacity planning and resource allocation for efficient daily order fulfillment and receiving, minimizing overtime.
• Collaborative, adaptable, capable of multitasking and delivering results under pressure while adhering to timelines.
• Embrace change and new technology to enhance operations, driving process and cost improvement initiatives proactively.
• Conduct weekly, monthly, and quarterly performance reviews with customers, ensuring operational KPIs are met.
• Oversee invoicing accuracy and timeliness for all customer services rendered, maintaining compliance with timelines.
• Ensure implementation and compliance with Safety, Health, Security, and Quality policies and procedures among staff.

Requirements:

• Min Degree holder with 5 years in experience in relevant shipping industry
• Good communication and presentation skills
• Experience in process improvement project with data automation tools

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Job Descriptions

• Oversee daily restaurant operations to ensure high standards of service and food quality.
• Manage staff scheduling, training, and performance.
• Monitor inventory, place orders, and control costs.
• Ensure compliance with health, safety, and hygiene standards.
• Handle customer feedback and resolve issues promptly.
• Drive sales and profitability through effective promotions and customer engagement.

Job Requirements

• Proven experience as a restaurant manager or similar role.
• Strong leadership, communication, and problem-solving skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Passion for food and excellent customer service.

Benefits

• Opportunities for Career Growth
• Great working benefits and culture

Working hours

• 5 days
• 11.30am - 9pm

Responsibilities:

• Supervise all aspects of warehouse operations, including local transportation to and from KWE warehouse(s) in Singapore.
• Establish and oversee fundamental practices, such as pre-inspection of Material Handling Equipment (MHE) and daily walkabouts in the work environment, with support from section leads under the Senior Logistics Manager (SLM).
• Monitor Workplace Safety and Health (WSH) monthly reports and take the lead in addressing any negative findings.
• Respond to external or internal escalations regarding deviations or potential risks from established Key Performance Indicators (KPIs).
• Provide relevant guidance and direction to section leads on adjusting, correcting, or enhancing daily operations.
• Delegate tasks to respective section leads by establishing a schedule.
• Monitor the completion of project tasks by each section lead.
• Address escalations from section leads regarding potential delays or obstacles.
• Offer relevant advice and guidance to section leads for a clear understanding.
• Schedule internal sessions for alignment in case of potential issues, especially severe ones.
• Promptly escalate potential risks to the direct superior.
• Develop resource plans for operations manpower.
• Conduct recruitment interviews when additional manpower resources are required for the operations team.
• Conduct warning or termination sessions related to section leads.
• Analyze monthly department P/L, starting from sales revenue, direct cost, and indirect cost, up to gross profit, with the direct superior.
• Propose improvements to sales or cost for further discussion and finalization with the direct superior.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte ltd

EA License No. 20C0270

• Conduct detailed risk assessments for a wide range of logistics-related operations and activities.
• Ensure compliance with health, safety, environmental, and quality regulations, including the ISM Code, ISO standards, and flag state regulations.
• Analyze accidents, incidents, near misses, and environmental spills to determine root causes.
• Examine accidents, incidents, near misses, and environmental spills to determine their root causes.
• Establish and manage contingency plans for diverse emergencies, such as oil spills, fires, collisions, groundings, and medical situations.

Requirements:

• GCE O Level and above
• Certificate of Competency Class 3 (Deck) with sea-going experience as a Certified ship officer
• At least 5 years of experience as Superintendent in Ship Management Operations.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Building Services Manager to be part of their Facilities Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Building Services Manager:

• Oversee site services and lead the onsite team and vendors.
• Ensure events management and AV support for client spaces.
• Review and approve documents for accuracy and quality.
• Adhere to KPI guidelines, SOPs, and statutory requirements.
• Address public and tenant feedback and complaints promptly.
• Prepare and submit management reports.
• Maintain and upkeep building installations and systems.
• Execute maintenance regimes and schedules.
• Plan and implement work programs and projects.
• Coordinate and manage maintenance and tenancy works.
• Plan and execute annual improvement works within budget.
• Maintain records of transactions and accounts.
• Conduct monthly tenant and customer engagement sessions.
• Oversee vendor performance and service standards.

Requirements:

• DIploma / Degree in related field
• Relevant M&E experience in Commercial Buildings settings.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Supervise and maintain IT infrastructure (including software and hardware) for both onshore/offshore.
• Direct and support the IT Team Members in day-to-day operations.
• Establish and oversee security measures, carry out regular assessments, and manage incident handling and updates with vendors.
• Work with the Data team to implement data policies, safeguard and back up data, and support governance across all systems.

Requirements:

• Degree in Information Technology or equivalent
• At least 3 years of managing M365 Business Suite experience as a Managerial role.
• Experienced in managing devices with MDM configurations integrated into a domain.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description & Requirements

• Perform duties and exercise powers as assigned by the Board of Directors from time to time, either in their capacity as General Manager or in connection with the business operations of the Company.
• Report directly to the Board of Directors of the Company or any appointed representative.
• Responsible for fulfilling all duties required by the Board or the Company.
• Close collaboration with the Financial Manager to ensure alignment and efficiency.
• Develop and implement strategic objectives aimed at enhancing the economic benefits for the Company
• Responsible for overseeing all sales and marketing activities to ensure they contribute effectively to the Company’s objectives and help achieve the annual budget goals approved by the Board of Directors.
• The General Manager must adhere to the Terms and Conditions outlined in the Company's Policies and Manuals, ensuring all actions are in line with the established standards and regulations.

Requirements:

• Degree in any fields
• Strong in Business Development
• Experience in Metal or Aluminium Industry

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume [email protected]

EA License No: 13C6305
Reg. No.: R1985956

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a well-established market leader in the F&B industry. They are looking for a Digital Growth Manager to assist their team for the next phrase of their business. They are located in Central – easily accessible.

Key Responsibilities:

• Develop and implement digital strategies to foster business growth.
• Design and execute marketing campaigns aimed at user acquisition, retention, and revenue enhancement across channels such as CRM, SEM, SEO, email, social media, and partnerships.
• Leverage data analytics to refine and enhance marketing campaigns for optimal performance.
• Oversee the creation, testing, and analysis of advertisements to boost efficiency.
• Work closely with cross-functional teams to align growth strategies with overall company goals.
• Prepare and present regular performance reports and forecasts to senior management.
• Conduct market and competitive research to uncover new growth opportunities and stay ahead of industry trends.
• Lead and mentor the marketing team, offering guidance and professional development.
• Keep up-to-date with the latest technologies and best practices in growth marketing to drive innovation.

Requirement:

• Degree in Marketing / Business
• 5 years of relevant experience with 1 – 2 years leadership experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Details

Location: Toa Payoh

Working Hours: 5-Days Work Week

Work Type: 12-Month Contract

Salary: Up to $ 3,600 per month

What you will be working on?

• Partnership and Grant Management

(i) Manage the new auditor contract from FY2024, including tracking and analysis of contract budget utilisation

(ii) Manage invoices from and payments to the auditor

(iii) Track and report on the utilisation of the approved contract value

(iv) Assess grant applications and closure reports

• Data Management

(i) Manage development and execution of partnership surveys and analysis of responses

(ii) Consolidate survey findings, visualisations, and insights into a report

(iii) Collate engagement logs and prepare submission to Customer Relationship Management System (CRMS) and Central Stakeholder Repository (CSR)

(iv) Review CSR monthly access review

(v) Assist in the Impact Assessment Study

What are we looking for?

• Singaporean only
• Minimum Degree in any discipline with relevant experience.
• At least 1 year of experience in partnership management or a related field
• Experience with grant management or administration of funds is a plus

This authorizes us to:
Contact you about potential opportunities.
Delete personal data not required at this application stage.
To withdraw consent, email [email protected].
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Interested candidate may apply via email to [email protected] (indicating Job ID J44814 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidate will be contacted.

Carmen Tan Huei Mun | R23115837

ScienTec Consulting Pte Ltd (ScienTec Personnel) |11C5781

Responsibilities:

• Supervise all aspects of warehouse operations, including local transportation to and from KWE warehouse(s) in Singapore.
• Establish and oversee fundamental practices, such as pre-inspection of Material Handling Equipment (MHE) and daily walkabouts in the work environment, with support from section leads under the Senior Logistics Manager (SLM).
• Monitor Workplace Safety and Health (WSH) monthly reports and take the lead in addressing any negative findings.
• Respond to external or internal escalations regarding deviations or potential risks from established Key Performance Indicators (KPIs).
• Provide relevant guidance and direction to section leads on adjusting, correcting, or enhancing daily operations.
• Delegate tasks to respective section leads by establishing a schedule.
• Monitor the completion of project tasks by each section lead.
• Address escalations from section leads regarding potential delays or obstacles.
• Offer relevant advice and guidance to section leads for a clear understanding.
• Schedule internal sessions for alignment in case of potential issues, especially severe ones.
• Promptly escalate potential risks to the direct superior.
• Develop resource plans for operations manpower.
• Conduct recruitment interviews when additional manpower resources are required for the operations team.
• Conduct warning or termination sessions related to section leads.
• Analyze monthly department P/L, starting from sales revenue, direct cost, and indirect cost, up to gross profit, with the direct superior.
• Propose improvements to sales or cost for further discussion and finalization with the direct superior.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte ltd

EA License No. 20C0270

· Job Responsibilities

· This is a newly created role as company plans to set up a Shared Services

· Department.

· The role holder, reporting to the Financial Controller, is responsible for leading and

· managing the Finance Shared Services Accounts Payable (AP) team to deliver quality

· services and improve the overall efficiency of AP operations.

· Key Responsibilities:

·  Lead the establishment of a Finance Accounts Payable Shared Services

· Department in Singapore.

·  Proactively manage and monitor the Group’s Accounts Payable (AP) function to

· drive accuracy and timeliness of all transactions.

·

· Qualification and Experience

·  Qualified ACCA / CA with at least 8 years’ experience in Finance and 3 years’

· experience in a leadership role

· Good Pay + Good allowance + Good Bonus

· Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

· Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286

The Assistant Manager Revenue supports the Director of Revenue Mangement in optimizing the hotel’s revenue through effective pricing strategies, inventory control, and market analysis. This role is pivotal in ensuring that the hotel maximizes its profitability by analyzing trends, monitoring competition, and collaborating with other departments to align strategies with the hotel’s overall goals.

Key Responsibilities:

 Revenue Management:
    •    Assist in the development and implementation of pricing strategies aimed at maximizing hotel room revenue.
    •    Monitor and analyze competitors’ rates, demand trends, and market conditions to provide recommendations for pricing adjustments.
    •    Manage and optimize room inventory across various distribution channels, including OTAs (Online Travel Agencies), GDS (Global Distribution Systems), and the hotel’s direct booking platform.
    •    Support the Revenue Manager in forecasting future revenue and occupancy trends based on historical data and market insights.

Data Analysis and Reporting:
    •    Collect and analyze data from Property Management Systems (PMS), Central Reservation Systems (CRS), and other relevant sources to monitor revenue performance.
    •    Prepare daily, weekly, and monthly reports detailing revenue performance, occupancy rates, and other key metrics.
    •    Identify opportunities for revenue growth by monitoring key performance indicators (KPIs) such as RevPAR (Revenue per Available Room), ADR (Average Daily Rate), and occupancy levels.

Collaboration and Communication:
    •    Work closely with the Sales, Marketing, and Front Office teams to ensure revenue strategies are effectively implemented.
    •    Participate in regular meetings to review revenue performance, discuss upcoming events, and adjust strategies as needed.
    •    Provide support and training to hotel staff on revenue management principles and best practices to ensure alignment with revenue goals.

System Management:
    •    Maintain and update revenue management systems to ensure data accuracy and consistency across all channels.
    •    Assist in the implementation and management of new revenue management tools and technologies.
    •    Address any issues related to revenue management systems promptly to avoid disruptions in revenue operations.

   Strategic Planning:
    •    Contribute to the development of long-term revenue strategies, including pricing models, market segmentation, and distribution strategies.
    •    Support the Revenue Manager in conducting market research and competitive analysis to identify new opportunities for revenue enhancement.
    •    Assist in the preparation of the hotel’s annual budget and revenue forecast.

We are looking for a highly organized and customer-focused Assistant Manager Reservations to join our team at Mondrian Singapore Duxton.  In this role, you will assist in overseeing the reservations department, ensuring that guest bookings are handled efficiently and accurately. If you have a passion for hospitality, excellent communication skills, and the ability to manage a high-volume reservations environment, we encourage you to apply and help us deliver exceptional guest experiences.

• Exercises and ensures proper selling and up-selling techniques to help in generating maximum revenue for the hotel.
• Monitors and ensures that all reservations are input into the system promptly and accurately and are confirmed back to the guest/client.
• Monitors and reviews regularly the room and rates availability, hotel status, close-out dates and overbooking situation.
• Extends full cooperation within and between other departments to ensure guest satisfaction.
• Informs/Calls the attention of the Director of Revenue Management for situations like: overbooking, system failure and other critical cases. Consults with team before making any critical decision at work.
• Observes and Maintains Reservations and Rooms & Guest Services systems, procedures, company standards and policies.
• Regularly updates data system for contracts, rates and agreements, guest/client information and other important information.
• Maintains accurate records of data essential to future business plans and generates weekly and monthly reports required by the Director of Revenue Management.
• Coaches, directs, supervises and counsels all reservations staff when applicable, provides training to all staff in his/her department regularly, motivates staff to grow within the company and develops him/herself to be a better supervisor at all times.
• Observes and ensures that proper telephone manners are maintained at all times.
• Monitors and coordinates group reservations activity with the Sales Department and Director of Revenue Management including follows up tentative bookings and update reservation status.
• Reviews no-show and cancelled reservations and processes charges according to hotel’s policy.
• Performs other duties as assigned by Director of Revenue Management.
• Checks and ensures that the job assigned has been effectively completed on the timely basis and according to hotel’s expectation.
• Conducts daily briefing with the reservations team and attends briefing and departmental meetings or as assigned by Director of Revenue Management.
• Administers personnel action on leaves & overtime requests, disciplinary actions and commendation as assigned by Director Of Revenue Management.
• Proposes an effective duty to ensure sufficiency of manpower in accordance to volume of business.
• Communicates effectively with guests, subordinates, superiors and other section heads.
• Manages time effectively by meeting the deadlines or completing the tasks ahead of time, identifies and solves problems in a professional manner.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.