Total 68 support analyst job vacancies in Others category in alps avenue south east

Job Summary

The Rate Setting Analyst analyzes and implements the annual rate increase and rate initiatives for UPS Domestic and Global services. He/She participates in market and competitive research for rate initiative strategies. He/She supports the supervisor to manage rate increase projects and determines financial impact of rate initiatives and other revenue enhancement projects.

Job Responsibilities

• Evaluates marketplace trends to look for opportunities to increase profits.
• Analyzes competitor rate strategies and compares competitor rates to ensure UPS is well positioned in the market.
• Creates effective dashboard/reports for performance analysis and deep dives to get insights.
• Coordinates with district teams on helping to streamline the existing reporting process.
• Evaluates results of the implemented rate changes to determine the effectiveness of the initiative.
• Prepares tool for sales to negotiate rates with customers.
• Loads rates into internal systems.
• Audits rates and zone charts to ensure accuracy.
• Prepares internal and external communication materials to announce rate changes.
• Ad-Hoc projects and task.

Job Requirements

• Possess a bachelor’s degree in marketing, economics and finance or any relevant field of discipline.
• Minimum 1 year of relevant experience performing in a similar capacity in marketing, pricing, market analytics or revenue management. Candidates without experience but demonstrates right skill sets and aptitude may be considered.
• Excellent command of English communication skills (both oral and written) with the ability to converse effectively and able to work well with people of all levels.
• Exceptional analytical, high sensitivity to figures with problem-solving abilities.
• Energetic self-starter with excellent learning agility, willingness to take on challenges and with the ability to manage multiple competing priorities within tight deadlines.
• Ability to work independently with excellent interpersonal skill which includes conducting presentation to the top management.
• Meticulous team player and possess a positive attitude towards a fast-paced environment.
• Strong business acumen, attention to details and excellent planning, organizing, coordinating and follow up skills.
• Demonstrated skills in Microsoft Office Suite (MS Excel, MS PowerPoint). Knowledge in Power Query, Power Pivot, Power BI and Power Automate will be a plus.

Job Responsibilities:

• Support daily operations in processing transactions in an accurate and timely manner.
• Investigate and report discrepancies and irregularities arising from transactions and resolve issues.
• Verify counter-party confirmation and send tracer as and when required.
• Prepare MTM reports for customers.
• Perform Cashflow Funding duty.
• Monitor activities offshored.
• Ensure prompt submission of statistical reports to local management, Head Office and MAS.
• Regular update of group procedure manual (BOP) to ensure the group operations is in accordance to SMBC policies, audit comments and in compliance to local as well as related overseas law and regulations.
• To participate and be familiar with BCP procedures and processes in BCP drills.
• To perform duties assigned by supervisor, Group Head or Management and cover the duties and responsibilities of staff in the event of an emergency/crisis.
• To ensure operations is in accordance with local laws and related overseas laws and regulations, Head Office policies and Branch procedures.
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc and resolve issues including handling stakeholder’s complaints and escalating all issues to Group Head/Deputy Group Head promptly.

Job Requirements:

• Fresh graduates are welcome to apply
• Proactive and creative
• Proficient in Microsoft Office applications
• Able to work independently and a good team player
• Able to handle BAU pertaining UAT and projects
• Hybrid workstyle but willing to come in to work in office as per staff handbook guideline.

The Security Operations Center (SOC) Cyber Threat Analyst will be part of the Global SOC Team. This center operates 24x7, follow-the-sun model to monitor, analyze and respond to cyber attacks and information/data breaches. SOC Analysts are the critical first line of defense, in charge of monitoring Citi’s environment globally through state-of-the-art security detections tools, responding to security events and escalating security incidents that have potential impact to Citi.

Responsibilities:

• Analyze security events to identify potential threats and intrusions. Events include but not limited to Intrusion Detection/Prevention tools, anomaly detection systems, Firewalls, Antivirus and EDR systems, proxy devices, cloud security solution and data leakage prevention system.
• Assess and investigate potential security threats sourced from other channel leveraging variety of data and tools
• Drive a continuous effort to improve SOC process. Execute adhoc tasks or small projects as needed.
• Undertakes root cause analysis of events, perform risk assessment on threat or vulnerability and make recommendations to improve detection capability
• Drive a continuous effort to review and fine tune detection rule/use case/signature to reduce unnecessary noise and increase alert fidelity
• Handle threat incidents calls like DDOS incidents, adhoc high severity cases including collaboration and escalation to other support groups
• Participate in daily and adhoc conference calls, self-assessment processes and documentation related tasks.
• Stay updated with the latest cybersecurity trends, emerging threats and technologies.

Qualifications:

• 4-8 years of relevant experience in Cyber
• Consistently demonstrates clear and concise written and verbal communication
• Proven influencing and relationship management skills
• Understand the life cycle of network threats, web attacks, attack vectors, and methods of exploitation.
• Ability to conduct analysis utilizing network traffic(packet capture), web logs, endpoint logs and others to identify unusual behavior that may indicate malicious activity.
• Proven and strong analytical skills
• Attentive to detail and possess a strong investigative mindset
• A good team player, self driven and able to act as individual contributor
• Consistently demonstrates clear and concise written and verbal communication
• Relevant cyber security certification is a bonus

Education:

• Bachelor’s degree/University degree or equivalent experience

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Officer, Cash Securities Settlement Analyst - Hybrid (Internal Job Title: Securities & Derivatives Analyst 2 – C10) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Process securities transactions, provide analytic input for traders and aid in review of derivative products
• Identify and resolve securities and derivative settlement issues, and make process improvement recommendations to leadership
• Analyze moderately complex reports to satisfy management requirements, aid in control activities, and contribute to the launch of product services
• Monitor and suggest solutions to errors to minimize risk to the bank, through an intermediate knowledge of procedural requirements
• Escalate transaction processing issues to the appropriate department and collaborate on a solution
• Design and analyze moderately complex reports, in coordination with standards set by direct leadership
• Assist with control activities, and the launch of new products and services
• Ensure processes adhere to audit and control policies
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 3-5 years of relevant experience
• Fundamental understanding of Treasury products, accounting and regulatory policies
• Proven ability to perform various concurrent activities/projects in a high-risk environment
• Ability to work in a fast-paced environment
• Demonstrated knowledge of macros
• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting, or Finance

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm. We manage compliance risk, provide legal analysis and advice, protect Citi’s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi’s mission and culture.

We’re currently looking for a high caliber professional to join our team as Vice President, Strategic​ Intelligence Lead Analyst - C13 based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The VP, Strategic Intelligence Lead Analyst (C13) is a senior level professional based in Singapore, this position reports to the global Strategic Intelligence Production Program Manager. The Strategic Intelligence Lead Analyst position requires expertise in all source intelligence activities, specifically in the use of intelligence analytic techniques, link analysis, and an in-depth understanding of the APAC region. A successful candidate is someone who wants to take charge of their own career. We are looking for high performers willing to bring their “A-game” and with demonstrated understanding and expertise in:

• Applying and executing the intelligence cycle
• Strategic and operational analysis of complex problem sets
• Project management coordination and balancing multiple competing priorities
• Building productive engagement models with internal and external stakeholders
• Identification of intelligence gaps and development of innovative intelligence-driven solutions
• Developing and delivering high quality written products and oral intelligence briefings to senior decision makers

In this role, you’re expected to:

• Functioning as a subject matter expert and strategic Intelligence lead on security and geopolitical threat streams in APAC and be able to provide support on non-APAC matters as needed.
• Application of quantitative and qualitative analytical techniques to produce sophisticated analysis, findings, and responses which address current or emerging risks to the firm.
• Deliver detailed and professional briefings with a strong application and understanding of analytical techniques to clients, internal stakeholders and/or leadership.
• Engage internal and external stakeholders to identify strategic intelligence gaps across CSIS and develop innovative solutions to close identified gaps.
• Identifying technology and software-based solutions to enhance analytical efficiencies/quality and client engagement.
• Developing procedures and processes to standardize, industrialize, and enhance strategic intelligence production.
• Collaborating with key threat intelligence vendors to produce analysis on internal data and external reporting.
• Building and maintaining partnerships with other Citi units responsible for investigative, intelligence, or security related operations, monitoring, crisis management and response.
• Liaising with a broad network of public/private sector partners on threat intelligence issues and identifying industry trends and threats.
• Identifying and anticipating the problems and product/solution needs of our clients.
• Conducting forecasting and ‘over the horizon’ threat analysis.
• Continuous project and organizational management execution for all required deliveries while simultaneously working with a globally dispersed team of contributors.

The VP, Strategic Intelligence Lead Analyst C13) position is a high visibility role requiring proven experience in intelligence analysis, corporate program management, and leading quickly developing programs. If you have the following, we would like to talk to you:

• Bachelor’s degree required and advanced degrees welcomed.
• Minimum of seven (7) years of analytical experience
• Previous experience with security intelligence analysis (private or government), geopolitical risk, or relevant experience in large, complex environments. Previous experience with private sector organization is preferred. Experience with cyber threat intelligence/analysis a plus.
• Self-motivated and independent operator with the ability and maturity to make decisions in the absence of detailed instructions and operate in fast paced and dynamic settings.
• Excellent project management skills and experience and the ability to coordinate several projects simultaneously to execute daily duties with minimal supervision.
• Ability to conduct effective and combined qualitative and quantitative intelligence analysis to provide impactful findings and holistic understanding of threat issues.
• Proven track record of unit level implementation of open and non-open source intelligence gathering techniques, including strong use of commercial databases and expansive online research.
• Demonstrated examples of process/procedure development and implementation to improve effectiveness and efficiencies.
• Excellent communication, negotiation and presentation skills with the ability to communicate effectively through all levels of the organization and across multiple time zones.
• A professional network of industry and government relationships.

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Roles & Responsibilities:

• 7 years of experience in financial services, with a focus on Murex risk management.
• Proven experience in configuring and maintaining the Murex risk engine.
• Strong understanding of market risk management principles, including VaR and stress testing.
• Excellent analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
• Familiarity with Market Risk Aggregation (MRA) and Market Risk Engine (MRE) configurations.
• Knowledge of regulatory frameworks, particularly FRTB.
• Excellent communication and stakeholder management skills.

The Group Treasury Analyst in Front Office will be primarily responsible for supporting Treasury activities.

Key Responsibilities

Foreign Exchange

• Negotiate and execute money market and foreign exchange transactions (Spot, Forward, Balance Sheet and Cashflow Hedges) with various banks.
• Work closely with Foreign Exchange Risk Management AGM in terms of monthly and semi or yearly hedging requirements review.
• Review BOA pool mix of currencies and interest to maximise cost vs interest. Ensure timely updating of monthly FX swap file for management analysis.

Banker’s/Parent’s Guarantee

• Liaise with internal stakeholders (Finance team/Group Corp Legal) and banks on the issuance/renewal/discharge of Banker’s Guarantee (BG) and Parent Guarantee (PG) within the deadline to meet business needs.
• Manage the streamlining of BG/PG process and guideline with Group Corp Legal and regional Finance team.
• Familiarize and update accordingly Group BG/PG Policy and Procedure.

Working Capital

• Active management of Group’s working capital tools such as Receivable Purchase Program (RPA) and Corporate Card Programs.

Others

• Proper cash management of the Group’s Multi-Currency Notional Pooling (MCNP) structure which includes timely updating of cash flow position (update loan drawdown/repayment, interco settlement, fund transfers etc..) and forecasting.
• Ensure proper maintenance of Treasury Management System Kyriba data to facilitate monthly
• Corporate MMR reporting of FX and contingent liabilities.
• To work closely with Back Office to ensure to meet timeline for delivery of jobs such as fund transfers, RPA repayment, keying cashflow hedges/balance sheet hedges trades into Kyriba.
• Build strong rapport with banks and internal stakeholders/external service providers.
• Participate in adhoc projects and initiatives.

Requirements

• Bachelor in Banking and Financial, Business or Accounting
• Minimum of 3 years of relevant Treasury experience
• Proficiency in MS office applications, especially MS Excel and PowerPoint
• Experience in execution of foreign exchange, banker’s guarantee, parent’s guarantee and cash management
• Strong numerical and analytical skills, problem solver
• Good to have Treasury Management System Kyriba knowledge
• Prior working experience in fast-paced environment and Regional/Group Treasury Center will be an advantage

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Officer, FX Settlement Senior Analyst - Hybrid (Internal Job Title: Securities & Derivatives Analyst 2 – C10) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Process FX transactions settlement, provide analytic input for traders and aid in review of derivative products.
• Identify and resolve securities and derivative settlement issues in a timely manner and make process improvement recommendations to leadership.
• Monitor and suggest solutions to errors to minimize risk to the bank, through an intermediate knowledge of procedural requirements.
• Escalate transaction processing issues to the appropriate department promptly and collaborate on a solution without compromising any risk & control.
• Ensure processes adhere to audit and control policies. Provide training & guiding junior staff to be equipped with the right skillsets & knowledge for Maker process.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Degree or equivalent experience in Banking Operations preferred.
• 2-5+ years of experience in Tier 1 global financial institutions including extensive experience in handling large projects delivering operational activities, especially in Foreign Exchange products
• Ability to work in a fast-paced environment and know how to prioritize tasks when under stress.
• Self-reliant, good problem solver & result oriented. Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources.
• Energetic, flexible, collaborative, and proactive.
• Able to work well as a team player and as an individual contributor.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Summary

We are looking for a specialist consultant having knowledge of financial markets, risk management concepts to provide effective support to the Front Office Trading team. This will be an opportunity to be part of global team within Financial Markets.

Mandatory Skill-set

• Bachelor's Degree in Computer Science, Mathematics, Financial Engineering, Quantitative Finance or a related discipline;
• Proven experience with front office trading products - Derivatives / Credit Derivatives / Interest Rates Derivatives;
• Experience in providing functional support to front office traders and risk management teams;
• Hands on experience in IT Operations / Support including Functional support to end users;
• Experience in derivates valuation (OIS versus LIBOR), market risk reporting and modelling;
• Hands on with construction of interest rate, FX and volatility curves and use them to value cash flows;
• Understanding this for linear derivatives (swaps) is a must;
• Has analytical skills to identify root causes in workflows incidents which could be data, technical or functional issues;
• Technical skills: SQL & Linux;
• A good team player, cross functional, enjoys interacting with people of all levels in a multicultural environment;
• Excellent stakeholders management skills;
• Proactive, good communication skills and attentive to details.

Desired Skill-set

• Experience of supporting on real-position management system;
• Familiarity with Datasynapse, Apache Ignite (GridGain), Google Cloud Platform, Docker and orchestration for it like Kubernetes or Openshift.

Responsibilities

• Manage and oversee incidents during trading activities, lead incident resolution efforts, coordinating with relevant teams and stakeholders to minimize disruptions;
• Involved in providing functional support for the derivatives platform, ensuring smooth operation of real-time and intraday position management system during ASIA trading hours;
• Construct interest rate, FX and volatility curves and use them to value cash flows;
• Drive effective problem management, ensure preventive and detective measures of the applications are identified and resolved through the backlog and communication/ dialogue with the Product Owner;
• Find opportunities to automate the testing of existing features, performance, and security as well as the automation of deployments, monitoring, and more;
• Perform Functional testing and Change Management activities to ensure the safe deliveries to Production environment;
• Conduct user training sessions and create documentation to help user on system functionalities and reporting tools;
• Work Closely with colleagues from other areas of expertise and take initiative in expanding knowledge (both within and outside of your area of expertise) that is relevant for the area in which you work.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Position Overview:

We are looking for a detail-oriented and highly analytical Financial Analyst to join our finance team. As a Financial Analyst, you will be responsible for conducting financial analysis, generating financial reports, and providing insights to support strategic decision-making. You will play a crucial role in assessing financial performance, identifying trends, and recommending actions to optimize business operations. The ideal candidate possesses strong quantitative skills, a solid understanding of financial principles, and the ability to effectively communicate complex financial information to stakeholders.

Responsibilities:

1. Budgeting and Forecasting:

• Collaborate with cross-functional teams to develop annual budgets and forecasts.
• Assist in the preparation of budget guidelines, assumptions, and templates.
• Review and analyse budget proposals, identifying risks and opportunities.
• Monitor budget performance, prepare variance reports, and provide explanations for budget deviations.

2. Financial Analysis and Reporting:

• Gather and analyse financial data to assess the company's financial performance and identify areas of improvement.
• Prepare financial reports, including budget vs. actuals analysis, variance analysis, and key performance indicators (KPIs).
• Monitor and track financial metrics, such as profitability, liquidity, and other ratios, and provide recommendations for improvement.
• Manage Capex process including budget, commitment and actual tracking with variance analysis.
• Support cashflow management.

3. Financial Modelling and Decision Support:

• Build financial models to support strategic initiatives, investment decisions, and scenario analysis.
• Evaluate the financial feasibility and potential return on investment (ROI) of new projects or business ventures.
• Provide financial insights and recommendations to stakeholders based on financial modelling and analysis.

4. Financial Systems and Process Improvement:

• Collaborate with stakeholders to improve financial systems and processes.
• Identify opportunities for automation and efficiency enhancements.
• Participate in the implementation and testing of financial systems and tools.

5. Other ad hoc duties as assigned.

Qualifications:

• Degree in finance, accounting, economics, or a related field.
• 3-5 years’ experience as a Financial Analyst or in a similar financial role.
• Solid understanding of financial principles, accounting standards, and financial statement analysis.
• Proficiency in financial modelling, forecasting, and analysis using spreadsheets and financial software (e.g., Excel, financial databases).
• Strong analytical and problem-solving skills with a keen eye for detail.
• Excellent communication skills with the ability to present complex financial information in a clear and concise manner.
• Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
• Strong business acumen and the ability to think strategically.
• Team player with positive attitude.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Officer, Client Onboarding Analyst - Hybrid (Internal Job Title: Client Onboard Analyst– C10) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Responsible for documentation review and system setups. Demonstrates high level of diligence, motivation and organizational skills.
• Focuses on timely and accurate delivery of all Client Data Maintenance functions, as well as delivering superior customer service and resolution of customer issues.
• Performs day to day management of the account maintenance processes including oversight of volume allocation, day-end checksupdating of internal processes and checklists as well as delivery high quality service to internal partners.
• Responsible for various types of project management in the account services space, and managing cross-functional relationships with all teams.
• Determines new work procedures, analyzes complex and variable issues with significant departmental impact.
• Ensures consistent delivery of high quality service to customers through meeting or exceeding customer expectation guided by service level agreements and efficiency/accuracy standards.
• Ensures awareness and full compliance of internal processes, regulations, policies, guidelines, procedures, and practices.
• Establishes and maintains close working relationship with stakeholders and within team to facilitate an open and direct communication of issues, needs and queries such that these may be responded to in an efficient, prompt and professional manner.
• Embarks on continuous on the job training for end-to-end product knowledge.
• Understands client requirements and implement them correctly.
• Monitors customer satisfaction and service level and drive process changes.
• Provides innovative solutions to clients.
• Ensures a strong and robust processing environment with effective controls.
• Establishes risk management practice.
• Maintains a strong culture of risk and controls in the team through various processes and check points. Daily deliverable of routine and defined tasks, while developing knowledge of the broader context in which work is being performed.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• At least 3 years of experience in Client Onboarding/Client Data Maintenance focusing on Documentation Review and Static Data set-up.
• Demonstrated interpersonal skills, pro-active team player but also able to work independently, with exceptional written and verbal communication skills.
• Highly motivated, persistent, and able to work in a structured, high volume, time sensitive, high-risk environment.
• Capable of multitasking and eager to learn multiple products in a challenging environment.
• Fast learner, strong attention to detail, and willingness to go extra mile.
• Proficient in Microsoft Office Applications.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Proficient in handling urgent and escalation cases and manage client and internal team expectations. Proficient knowledge of English (written and spoken).
• Bachelor’s/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Responsibilities:

• Analyze security events to identify potential threats and intrusions. Events include but not limited to Intrusion Detection/Prevention tools, anomaly detection systems, Firewalls, Antivirus and EDR systems, proxy devices, cloud security solution and data leakage prevention system.
• Act as a Level 2 escalation point for incident triage, investigation, and response.
• Perform a holistic use cases review and tuning to enhance monitoring value and efficiency.
• Develop and maintain advanced security monitoring content such as detection rules, correlation use cases, and security alerts.
• Implement and optimize security automation to improve process efficiency and response times.
• Lead incident response activities including root cause analysis, containment and remediation efforts.
• Collaborate with security infrastructure teams to ensure effective integration of security technologies with operational processes.
• Create and maintain comprehensive documentation for SOC procedures.
• Participate in/support cyber drill, regulatory, audit requests.
• Provide mentorship for junior analysts within the SOC team.
• Stay updated with the latest cybersecurity trends, emerging threats and technologies.

The above serves as a basis for understanding the type of work performed. Ad-hoc duties may be assigned as required.

Qualifications and desired qualities:

• Bachelor’s degree or higher, major in Cybersecurity is a plus.
• Certifications: GCIA, GCIH, CISSP, CISM, GSEC or similar certification preferable.
• Strong investigative and analytical mindset with attention to details.
• A good team player, self driven and able to act as individual contributor.
• Consistently demonstrates clear and concise written and verbal communication.
• Manage work relationship with peers and partners.

Work Experience:

• 8+ years of relevant experience in Cybersecurity operations.
• Security Operations Center experience required.
• Understand the life cycle of network threats, web attacks, attack vectors, methods of exploitation and aware of the evolving of cyber threat landscape.
• Ability to conduct analysis utilizing various logs to identify unusual behavior that may indicate malicious activity.
• Good understanding of computer networks, email flow, and operating system logs.
• Experience with automation and scripting. Preferably in Powershell/Python.
• Experience in XSOAR platforms.

Job Responsibilities:

• Support daily operations in processing transactions in an accurate and timely manner.
• Investigate and report discrepancies and irregularities arising from transactions and resolve issues.
• Verify counter-party confirmation and send tracer as and when required.
• Prepare MTM reports for customers.
• Perform Cashflow Funding duty.
• Monitor activities offshored.
• Ensure prompt submission of statistical reports to local management, Head Office and MAS.
• Regular update of group procedure manual (BOP) to ensure the group operations is in accordance to SMBC policies, audit comments and in compliance to local as well as related overseas law and regulations.
• To participate and be familiar with BCP procedures and processes in BCP drills.
• To perform duties assigned by supervisor, Group Head or Management and cover the duties and responsibilities of staff in the event of an emergency/crisis.
• To ensure operations is in accordance with local laws and related overseas laws and regulations, Head Office policies and Branch procedures.
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc and resolve issues including handling stakeholder’s complaints and escalating all issues to Group Head/Deputy Group Head promptly.

Job Requirements:

• Fresh graduates are welcome to apply
• Proactive and creative
• Proficient in Microsoft Office applications
• Able to work independently and a good team player
• Able to handle BAU pertaining UAT and projects
• Hybrid workstyle but willing to come in to work in office as per staff handbook guideline.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Officer, APAC FX Middle Office Analyst - Hybrid (Internal Job Title: Securities & Derivatives Analyst 2 – C10) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Provide analytical and administrative support to Front Office Sales and Trading specifically related to FX & Option businesses in Hub locations - Australia, Hong Kong and Singapore
• Supporting lifecycle activities – Fixing, Expiry, Allocation, Amendment/Cancellation, Novation, and interaction with Business, Firm’s Clients, Operations and Technology to manage post execution issues
• Perform control functions based on intermediary processing systems and records
• Complete daily tasks accurately and on time
• Ensure the desk is in compliant with internal and external regulations at all times
• Manage, escalate and resolve all requests / inquiries / issues / errors and identify policy gaps
• Willingness to cross train across functions
• Assist Team Lead in all their duties as required
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 2-3 years relevant experience preferred
• Fundamental understanding of FX & Option products, trade lifecycle management, and related operational risks
• Team oriented personality, thrives in a team environment and can also work independently
• Self-motivation, flexibility, and a strong desire to succeed
• Proven ability to perform various concurrent activities/projects in a fast pace environment
• Consistently demonstrates clear and concise written and verbal communication skills
• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting, or Finance

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Job Responsibilities:

• Support daily operations in processing transactions in an accurate and timely manner.
• Investigate and report discrepancies and irregularities arising from transactions and resolve issues.
• Verify counter-party confirmation and send tracer as and when required.
• Prepare MTM reports for customers.
• Perform Cashflow Funding duty.
• Monitor activities offshored.
• Ensure prompt submission of statistical reports to local management, Head Office and MAS.
• Regular update of group procedure manual (BOP) to ensure the group operations is in accordance to SMBC policies, audit comments and in compliance to local as well as related overseas law and regulations.
• To participate and be familiar with BCP procedures and processes in BCP drills.
• To perform duties assigned by supervisor, Group Head or Management and cover the duties and responsibilities of staff in the event of an emergency/crisis.
• To ensure operations is in accordance with local laws and related overseas laws and regulations, Head Office policies and Branch procedures.
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc and resolve issues including handling stakeholder’s complaints and escalating all issues to Group Head/Deputy Group Head promptly.

Job Requirements:

• University Graduate and/or at least 2-3 years in FX, Fixed Income, Interest Rate Futures, Money Market, etc processing.
• Proactive and creative
• Proficient in Microsoft Office applications
• Able to work independently and a good team player
• Able to handle BAU pertaining UAT and projects
• Hybrid workstyle but willing to come in to work in office as per staff handbook guideline.

General Description (Job Scope)

• The keeper of all Key performance Indicators or KPIs, scorecard reporting related to the assigned Operations.
• Understand the objective of each parameters, definition, target, calculation, frequency, source, retrieval method.
• Highlight issues of failing Key performance Indicators (KPIs) and trigger correction action with relevant function.
• Collaborate with other departments to adopt digitalization opportunities through designing, developing and implementing applications and workflow platforms for automation.
• Analyse data trends to identify improvement areas, streamline and follow through to implementation.
• Construct value stream mapping and analyse data trends to identify improvement areas, streamline and follow through to implementation.
• This position requires traveling within the Singapore and Malaysia region for up to 75% per month.

Skills Required

• Proficient in Microsoft Office Suite (e.g. Excel, Powerpoint, Powerapps, VBA) and Analytical tools (e.g. R-programming, Python).
• Proficient in Alteryx, Tableau, Adobe Suite (Acrobat, Illustrator), Oracle SQL Developer.
• Good in using and creating operations dashboards to identify focus areas and drive improvement (e.g. PowerBI).
• Good knowledge in latest automation technologies and implementation. (e.g. RPA, PowerAutomate, Machine Learning).
• Good knowledge in lean six sigma methodology, process mapping and value stream mapping to identify improvement areas.
• Strong presentation skills and able to articulate, communicate and present to multiple stakeholders.
• Fluency in Cantonese is essential for conducting stakeholder presentations.
• Strong problem-solving skills and experience in resolving problems creatively and innovatively.
• Frequently voice out opinions and share best practices to improve team performance.

Experience and Qualification

• Bachelor’s Degree holder in Logistics, Supply Chain, Data Analytics and/or Engineering, preferably with at least two years of working experience.
• Hands on experiences in Python, Robotics Process Automation (RPA), Low-code apps (PowerApps/PowerAutomate) and visualization tools (PowerBI).
• Lean Six Sigma and Business Analytics qualification will have added advantage.
• Positive mindset, team player and high desire for learning.
• Detail oriented, analytical and inquisitive.
• Self-starter, resourceful and innovative.
• Adaptable to fast moving working environment.

Job Summary

We are seeking a dynamic Senior Analyst (SAP FICO) who will be responsible for supporting the organization's SAP ERP system, specifically the FICO modules, through close collaboration with business users to deliver solutions and provide operation support.

Mandatory Skill-set

• Degree in Computer Science, Information Technology, Engineering;
• At least 5 years of experience working with SAP, with a minimum of 3 years of experience in SAP FICO feasibility studies and implementations;
• Proficiency in SAP implementation methodologies and hands-on experience with S/4HANA, particularly in FICO. Familiarity with SAP MM and PS modules is a plus;
• Experience and knowledge of working with SAP FICO including General Ledger Accounting, Accounts Receivable, Accounts Payable, Bank Accounting, Asset Accounting, Fund Management, Cost Centre Accounting, Profit Centre Accounting, Workflow and User Exit;
• Good experience with integration with external systems;
• Strong understanding of accounting and finance processes, particularly in power plants or manufacturing environments;
• Proven track record of delivering projects on time and within budget, managing scope, risks, and stakeholder communications effectively;
• Strong in verbal and written communications, analytical and problem solving skills with strong attention to details;
• Good Vendor management, stakeholder communications and management.

Desired Skill-set

• Familiarity with the latest SAP technologies, such as SAP BTP and Fiori apps.
• Practical experience managing procurement, inventory, and logistics in manufacturing or power generation.

Responsibilities

• As an SAP FICO Subject-Matter-Expert (SME) to oversee the functional design review process to provide guidance and recommendations for the S4Hana migration project;
• Conduct thorough business analysis to identify opportunities for process improvement and define business requirements for SAP implementations;
• Collaborate with stakeholders to map business processes, requirements, and use casee;
• Develop the business case, including budget, timeline, resources, vendors, and solutions;
• Perform gap analysis to align business requirements with system functionalities;
• Maintain comprehensive business requirement documents and assist vendors in developing functional specifications;
• Oversee the execution of test plans to ensure implementations meet quality standards and business needs;
• Facilitate user acceptance testing, ensuring timely resolution of any issues;
• Liaise with the technical team to ensure functional requirements are effectively translated into system design;
• Ensure clear alignment between project scope and business objectives, managing any changes effectively.

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

We are seeking a Finance Analyst to support the finance team in analyzing financial data, preparing reports, and assisting in budgeting and forecasting activities. Responsibilities include reconciling accounts, monitoring financial performance, and assisting with monthly and quarterly financial close processes. The ideal candidate will have a good understanding of accounting principles, experience with financial modeling, and strong analytical skills.

Proficiency in Excel and financial software is required, along with strong attention to detail and accuracy. The candidate should be able to work well in a team and meet tight deadlines in a fast-paced environment.

Key Skills:

• Financial reporting and analysis
• Budgeting and forecasting
• Proficiency in Excel and accounting software

General Description (Job Scope)

• The keeper of all Key performance Indicators or KPIs, scorecard reporting related to the assigned Operations.
• Understand the objective of each parameters, definition, target, calculation, frequency, source, retrieval method.
• Highlight issues of failing Key performance Indicators (KPIs) and trigger correction action with relevant function.
• Collaborate with other departments to adopt digitalization opportunities through designing, developing and implementing applications and workflow platforms for automation.
• Analyse data trends to identify improvement areas, streamline and follow through to implementation.
• Construct value stream mapping and analyse data trends to identify improvement areas, streamline and follow through to implementation.

Skills Required

• Proficient in Microsoft Office Suite (e.g. Excel, Powerpoint, Powerapps, VBA) and Analytical tools (e.g. R-programming, Python)
• Good in using and creating operations dashboards to identify focus areas and drive improvement (e.g. PowerBI)
• Good knowledge in latest automation technologies and implementation. (e.g. RPA, PowerAutomate, Machine Learning)
• Good knowledge in lean six sigma methodology, process mapping and value stream mapping to identify improvement areas.
• Strong presentation skills and able to articulate, communicate and present to multiple stakeholders.
• Strong problem-solving skills and experience in resolving problems creatively and innovatively.
• Frequently voice out opinions and share best practices to improve team performance.

Experience and Qualification

• Bachelor’s Degree holder in Logistics, Supply Chain, Data Analytics and/or Engineering, preferably with at least two years of working experience.
• Hands on experiences in Python, Robotics Process Automation (RPA), Low-code apps (PowerApps/PowerAutomate) and visualization tools (PowerBI)
• Lean Six Sigma and Business Analytics qualification will have added advantage.
• Positive mindset, team player and high desire for learning.
• Detail oriented, analytical and inquisitive.
• Self-starter, resourceful and innovative.
• Adaptable to fast moving working environment.

Position Overview:

We are looking for a detail-oriented and highly analytical Financial Analyst to join our finance team. As a Financial Analyst, you will be responsible for conducting financial analysis, generating financial reports, and providing insights to support strategic decision-making. You will play a crucial role in assessing financial performance, identifying trends, and recommending actions to optimize business operations. The ideal candidate possesses strong quantitative skills, a solid understanding of financial principles, and the ability to effectively communicate complex financial information to stakeholders.

Responsibilities:

1. Budgeting and Forecasting:

• Collaborate with cross-functional teams to develop annual budgets and forecasts.
• Assist in the preparation of budget guidelines, assumptions, and templates.
• Review and analyse budget proposals, identifying risks and opportunities.
• Monitor budget performance, prepare variance reports, and provide explanations for budget deviations.

2. Financial Analysis and Reporting:

• Gather and analyse financial data to assess the company's financial performance and identify areas of improvement.
• Prepare financial reports, including budget vs. actuals analysis, variance analysis, and key performance indicators (KPIs).
• Monitor and track financial metrics, such as profitability, liquidity, and other ratios, and provide recommendations for improvement.
• Manage Capex process including budget, commitment and actual tracking with variance analysis.
• Support cashflow management.

3. Financial Modelling and Decision Support:

• Build financial models to support strategic initiatives, investment decisions, and scenario analysis.
• Evaluate the financial feasibility and potential return on investment (ROI) of new projects or business ventures.
• Provide financial insights and recommendations to stakeholders based on financial modelling and analysis.

4. Financial Systems and Process Improvement:

• Collaborate with stakeholders to improve financial systems and processes.
• Identify opportunities for automation and efficiency enhancements.
• Participate in the implementation and testing of financial systems and tools.

5. Other ad hoc duties as assigned.

Qualifications:

• Degree in finance, accounting, economics, or a related field.
• 3-5 years’ experience as a Financial Analyst or in a similar financial role.
• Solid understanding of financial principles, accounting standards, and financial statement analysis.
• Proficiency in financial modelling, forecasting, and analysis using spreadsheets and financial software (e.g., Excel, financial databases).
• Strong analytical and problem-solving skills with a keen eye for detail.
• Excellent communication skills with the ability to present complex financial information in a clear and concise manner.
• Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
• Strong business acumen and the ability to think strategically.
• Team player with positive attitude.

JOB DESCRIPTION

IT/OT-Cyber:

• Act as a Single Point of Contact to:
  Resolve any IT/OT related issues. Work with vendors to prepare Root Cause Analysis and document lesson learnt
  Plan and execute new project or upgrade initiatives for OT/Cyber operation
  Onboard new sites to Centralized Monitoring system for Operation and Cyber
• Support both IT and OT operations including but not limited to:
  Regular security patching for systems and applications
  Update antivirus
  Work with vendors and harden the systems
  Create and maintain IT/OT inventory, network diagram
  Back up and restore systems configuration and data
• Ensure IT/OT systems are compliant to IT and Cybersecurity Policies
• Plan and execute annual DR and Table Top exercises for critical systems
• Experienced in managing 3rd party vendors that support OT/IT and Cyber operations
• Experienced in remediating findings detected by vulnerability assessment and penetration testing
• Willing to travel and support multiple sites within Singapore

Cyber Governance:

• Act as a SPOC to support on IT/OT audits
• Conduct gaps and risk assessment and work with the stakeholders to raise deviation if required
• Review and update IT/OT Policies and SOPs annually
• Review security logs and reports

Such other duties and responsibilities as may be reasonably requested by your immediate supervisor / Head of Department from time to time.

JOB REQUIREMENTS

• Degree/Diploma in Computer Science, Computer Engineering, or related discipline
• At least 3 years of working experience in related field
• Experienced in managing operating systems (Windows and Linux), network architecture and design
• Familiar with security tools such as Firewall, SIEM, IPS/IDS, Incident Management and Response
• Strong problem-solving and analytical skills with team player and interpersonal skills
• Excellent written and verbal communication to convey technical information clearly to both technical and non-technical audiences
• Ability to collaborate effectively with colleagues from various IT and business departments
• Relevant IT/OT and Cybersecurity certifications will be added advantage.
• Familiar with security standards / frameworks such as ISO 27001, NIST and CCoP will be an added advantage
• Self-starter and able to work independently