Café Lodge is a contemporary café offering delicious heritage food reminiscent of mom's home cooked meals as well as exquisite western dishes prepared with utmost care and attention to detail. Enjoy our mouthwatering signature dishes like Claypot Laksa and Black Vinegar Pork Trotters or try our Chef's specialities such as Linguine Pasta with Beef Tenderloin, Vietnamese Beef Pho and Roasted Pork Rice.

The lush surroundings and spacious design of Café Lodge is ideal for family gatherings or lunch and dinner parties with friends.

Our F&B Team is a party of passionate and enthusiastic individuals who are committed to provide exceptional experience for all our customers. We are looking for dynamic persons to join the team and contribute to our service offering.

Key Responsibilities

· Check the station(s) to ensure that the necessary supplies are adequate.

· Prepare F&B service environment.

· Check all the function rooms daily before the opening hours to ensure that they are ready for business.

· Welcome the guests and usher them to available tables.

· Take order and repeat the order to the guests for confirmation.

· Help the guests to place the napkins on their laps before serving.

· Check the order to ensure no order is being left out, and be sensitive to the timing of serving.

· Clear the dishes after each course with the permission of the guests.

· Attend to requests raised by the guests from time to time.

· Check the bill to ensure it is correct before presenting it to the guest and mention the charge.

· Confirm the change with the cashier before returning it to the guests.

· Say thank you as the guests leave.

· Assist in the services at other stations or locations when the need arises.

· Carry out any other duties assigned by the Management Staff.

Key Requirements:

· Minimum N level, NITEC in Food & Beverage Operations preferred.

· Able to perform shift work including weekends and public holidays.

· Open to Permanent / Part time / Contract

· Students welcome to apply for Part Time / Temporary Role (min 3 months and above)

· Good communications skill

· Enjoy meeting people and has a friendly personality.

We emphasize on a work culture of service, commitment, compassion, respect and team work and developing each individual to his/her fullest potentials. You can look forward to a stable and exciting career with us that is rewarding, meaningful and enjoyable.

The Assistant Orchestra Librarian plays one of the key roles in the Orchestra Library, managing the procurement, preparation, and maintenance of music materials – both printed sheet music (hard copies) and digital files – required by the various musical ensembles of the Singapore Symphony Group (SSG). This role also involves maintaining an up-to-date database of all musical works performed or planned for performance by SSG and ensuring that relevant information about these works is accurately documented and readily accessible.

RESPONSIBILITIES:

• Track and take delivery of incoming library materials, check their condition and completeness. Verify editions and arrangements with the team to ensure accuracy.
• Preparation of the materials, including but not limited to proof-reading, editing, transposition and marking of materials.
• Ensure that the materials meet acceptable performance standards – including manuscript binding and legibility, adequate and compatible rehearsal markings and bar numbers, and smooth page turns.
• Provide music materials for Musicians’ use with sufficient lead time before the first rehearsals, including scores for Conductors, Instructors, and external AV vendors.
• Manage the collection of musical works in the Library by cataloging and filing them properly, including updating the Central Planning System (Artsvision).
• Perform rehearsal and concert duties, ensuring the correct set up and striking of music materials.
• Assist musicians with requests related to the preparation of music materials.
• Work with the Choral Department and SNYO/SNYS to ensure timely delivery of required materials for their performances.

REQUIREMENTS:

• Minimum diploma holder with 1 year of work experience. Applicants with more relevant years of experience may be considered for a higher position at a suitable remuneration
• Knowledge of music theory and an interest in classical music
• An eye for accuracy and attention to details
• Strong planning and organizational skills
• Flexibility to work nights and weekends when needed
• Effective oral and written communication skills
• Proficiency in computer software, e.g. Microsoft Office suite
• Proficiency in Sibelius or other music notation software is an advantage
• A team player with the ability to work well with diverse personalities

Please provide a comprehensive resume and cover letter stating current and expected salaries.

Only shortlisted applicants will be notified.

【About The Company】

Global Angle Pte. Ltd. is a rapidly growing market research start-up company that offers companies world-wide connection to build new knowledge and make informed decisions through a team of expertise. We are presently sourcing for a Japanese Speaking Junior Market Research professional to join us.

【Job Description】

• Conduct B to B marketing research/consulting
• Plan research strategies to fulfill the needs of the client's research projects.
• Find and collect data by studying reports, using online sources, taking surveys, and using a variety of other data-collection methods.
• Interpret and analyze research data, mining it for relevant information.
• Write research reports highlighting and summarizing essential information found through their data analysis.
• Present the findings verbally to summarize essential information learned through data collection and analysis.
• Manage the project team including our local researchers.
• Any other ad hoc duties assigned.

【Requirements】

• Bachelor Degree of (any major) or above.
• Proficiency in Japanese language is preferred(N2 and above) is necessary to manage stakeholders.
• Having qualitative marketing research skills (especially analyzing and planning skills) that is necessary for projects.
• 1-2 years of working experience in the market/industry research position is preferred(not a must).

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 133 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singapore or follow us on www.instagram.com/FSSingapore and www.facebook.com/FourSeasonsHotelSingapore

About the role:

Junior Captain / Captain

The Junior Captain / Captain is an essential member of the Food & Beverage team dedicated to providing exceptional and memorable dining experiences to our guests.

What you will do:

The Junior Captain / Captain provides an enjoyable, expertly served beverage or dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness. Anticipate guests' needs before being asked and are knowledgeable about all available menu options, beverage lists and daily specials.

What you bring:

• Minimum of 1 year of service experience in a luxury hotel or Michelin restaurant.
• Demonstrates extensive F&B service and operations expertise with a strong emphasis on VIP customer service.
• Skilled in building and maintaining relationships across departments and with guests.
• The ability to multitask and prioritize is also essential for this position.
• Adaptable to working in a fast-paced environment and be attentive.

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including weekends, and holidays

Job Description

• Coordinate the maintenance of rooms, public areas and housekeeping equipment
• Inspect rooms and public areas to ensure cleanliness level conforms to hotel standards
• Maintain inventory of housekeeping supplies and equipment
• Monitor turnover of rooms to ensure housekeeping efficiency
• Organize work activities for shift commencement and completion
• Plan resources and allocate work assignments to team members
• Supervise work performance to ensure cleaning and maintenance are carried out in accordance with SOPs.
• Execute response and recovery actions during emergency situations
• Resolve guests’ concerns and feedback
• Conducts training and coaching to team members
• Assist with cleaning duties as and when required

Requirements

• Min 2 years of supervisory experience in housekeeping operations
• Able to perform rotating shifts, including weekend and public holidays
• Team player with positive work attitude
• Possess good communication, interpersonal and leadership skills
• Has good observation and pays attention to details
• Ability to work independently and take initiative
• Able to start work within short notice will be an added advantage

Main Responsibilities

- To assist the Executive Housekeeper in planning, organizing the overall public area, guestrooms, laundry and room operations

- To maintain established standards according to the hotel requirements.

- To coordinate all Housekeeping operations on the Guestrooms

- To ensure that all employees report for duty punctually wearing the correct uniform and name badge at all times.

- To assist in the building of an efficient team of employees by taking an active interest in their welfare, safety and development.

- To assist in the responsibility of planning and co-ordination function.

- To lead, train, motivate and inspire employees.

- To ensure that all employees provide courteous and professional service at all times.

- To assist in the training of the employees ensuring that they acquire the necessary skills knowledge communication to perform their duties with the maximum efficiency.

- To supervise the junior colleagues within the department, ensuring that the correct standards and methods of service are maintained as stated in the Department's Operations Manual.

- To ensure that all employees have a complete understanding of and adhere to the Hotel's Employee Rules and Regulations.

- To ensure that all employees have a complete understanding of and adhere to the Hotel's policy relating to Fire, Health and Safety.

- To carry out any other reasonable duties and responsibilities as assigned

Job Requirements

· Minimum Secondary Level or higher with 1-2 years relevant work experience.

· Able to motivate staff, lead and guide a team

· Competent in MS Office applications.

· Able to multi-task and detail oriented

· Good interpersonal and communications skills

· Able to work shift, weekends and public holidays

**We regret to inform that only shortlisted candidates would be notified. **

My client is a global law firm looking for an Accounts Assistant to work provide financial, administrative and clerical support to the organisation. This role will work closely with internal stakeholders to manage client billings, expenses, staff claims, vendor payments, and accurate allocation of payments. The role also involves preparing payments, updating work-in-progress (WIP) reports, debt chasing etc.

Requirements:

• Min Diploma in Accountancy or equivalent
• At least one year experience in a professional environment, legal industry preferred, doing AP & AR for overseas entity
• Good interpersonal and communication skill

If you would like to be considered for this opportunity, please forward a copy of your full CV to [email protected] and attn it to Kristine Tan (R23116401)

Shortlisted candidates will be notified.

www.ambition.com.sg
EA Registration Number: R23116401
Data provided is for recruitment purposes only
Business Registration Number: 200611680D.
Licence Number: 10C5117
*LI-AF

SCOPE
Reporting to the Executive Housekeeper, the Assistant Housekeeper is responsible for directing and controlling the day-to-day housekeeping operations on the Floors or in the Public Areas in order to ensure the highest standards of cleanliness. He/She will closely monitor all processes related to ensuring high level of housekeeping services provided to the guest is timely and defect free.

OVERALL OBJECTIVES

• Assist in the management of the Housekeeping team, especially in the absence of the Executive Housekeeper.
• Allocate and direct the work assignments of supervisory and non-supervisory staff in an efficient manner to ensure that guests and other departments receive prompt and courteous service.
• Attend daily briefings and take note of VIP arrivals and the special attention items for the guests.
• Keep the Housekeeping Staff informed on the daily operational activities and challenge and provide all information relevant to their job duties.
• Schedule routine inspection by supervisors, of all housekeeping areas including occupied and non-occupied rooms.
• Handle comments and requests from guests and other departments to meet their satisfaction.
• Manage hiring, training, performance evaluation and conflict resolution of team members when appropriate.
• Ensure good relations and effective inter-departmental communication.
• Make recommendations to Executive Housekeeper on improving the services provided by the Housekeeping Department.
• Control usage of all amenities and cleaning supplies to ensure compliance to budget and ensure appropriate usage of equipment and tools.
• Administrative duties such as attending meetings, writing reports and memos as required.
• Other ad-hoc duties as assigned

REQUIREMENTS

• Positive, friendly, professional and confident, with good interpersonal skills.
• Minimum 3 years of relevant working experience in hospitality industry.
• Knowledge of proper cleaning techniques and requirements, use of equipment, and chemical handling
• Effective verbal and written communication skills.
• Able to perform shift work.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 132 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singapore or follow us on www.instagram.com/FSSingapore and www.facebook.com/FourSeasonsHotelSingapore

About the role:

Junior Captain / Captain

The Junior Captain / Captain is an essential member of the Food & Beverage team dedicated to providing exceptional and memorable dining experiences to our guests.

What you will do:

The Junior Captain / Captain provides an enjoyable, expertly served beverage or dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness. Anticipate guests' needs before being asked and are knowledgeable about all available menu options, beverage lists and daily specials.

What you bring

· Minimum of 1 year of service experience in a luxury hotel or Michelin restaurant.

· Demonstrates extensive F&B service and operations expertise with a strong emphasis on VIP customer service.

· Skilled in building and maintaining relationships across departments and with guests.

· The ability to multitask and prioritize is also essential for this position.

· Adaptable to working in a fast-paced environment and be attentive.

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including weekends, and holidays

-DAILY SUPERVISE ON OPERATION TEAM OUTDOOR

-ARRANGEMENT OF MANPOWER AND EQUIPMENT FOR DAILY OPERATION

-MAKE DAILY REPORT TO MANAGER

-MUST HAVE CLASS 3 DRIVING LICENSE

-MUST ABLE TO WORK IN OUTDOOR ENVIROMENT

-CAN ACCEPT DIRTY AND SMELLY ENVIROMENT

-MUST CAN ACCEPT DO OVERTIME AND HAVE SHIFT TO ROTATE

• Assist in basic bakery production and packaging work.
• General daily cleaning of bakery premises.
• Maintain cleanliness and sanitation of workstation and equipment.
• Keep to the company's standards of food hygiene and safety practices in accordance to SFA regulations.
• Perform other ad-hoc work tasks as assigned.
• Flexible work timings and work days, to be discussed.
• Muslim applicants only (because we have to meet the Muslim staff requirement as stipulated by MUIS for halal-certified companies)
• Entry-level candidates from baking schools / academies, or present home-makers with some relevant / informal work experience are also welcomed to apply.
• Applicants have to be eligible for employment in Singapore.
• Able to start soon.
• Interested candidates please contact tel: 97979577 or email: [email protected] for an interview or further discussion.

Job Description

• Coordinate the maintenance of rooms, public areas and housekeeping equipment
• Inspect rooms and public areas to ensure cleanliness level conforms to hotel standards
• Maintain inventory of housekeeping supplies and equipment
• Monitor turnover of rooms to ensure housekeeping efficiency
• Organize work activities for shift commencement and completion
• Plan resources and allocate work assignments to team members
• Supervise work performance to ensure cleaning and maintenance are carried out in accordance with SOPs.
• Execute response and recovery actions during emergency situations
• Resolve guests’ concerns and feedback
• Conducts training and coaching to team members
• Assist with cleaning duties as and when required

Requirements

• Min 2 years of supervisory experience in housekeeping operations
• Able to perform rotating shifts, including weekend and public holidays
• Team player with positive work attitude
• Possess good communication, interpersonal and leadership skills
• Has good observation and pays attention to details
• Ability to work independently and take initiative
• Able to start work within short notice will be an added advantage

Our client is one of the leading non-bank financial institutions to offer one-stop financial solutions. They provide suitable loans for local small and medium-sized businesses, and currently they are seeking for hands-on accountant to be part of the team.

JOB DIMENSION (SCOPE)

Financial Management

• Manage and maintain accurate financial records, including accounts payable, accounts receivable, and payroll
• Prepare and review financial statements, including balance sheets, income statements, and cash flow statements
• Develop and implement financial plans and budgets
• Prepare consolidation for the group
• Coordinate with external auditors for annual audits
• Ensure timely and accurate financial reporting to management and investors

Business Partnering

• Partner with business teams to understand financial implications of business decisions
• Provide financial insights and analysis to drive business growth and profitability
• Analyze financial data to identify trends and areas for improvement
• Develop and maintain relationships with cross-functional teams, including sales, marketing, and operations

Tax and GST Reporting

• Prepare and submit tax returns, including income tax, GST, and other statutory requirements
• Ensure compliance with tax laws and regulation

Compliance and Control

• Ensure compliance with accounting standards, tax laws, and regulatory requirements
• Develop and implement financial controls and processes

Strategic Planning

• Assist in developing and implementing strategic plans and initiatives
• Provide financial analysis and support for business cases and proposals

Others

• To assist in any other ad-hoc tasks which might include assisting in the finance of the financial services business.

REQUIREMENT

• Bachelor’s Degree in Accounting or related field
• At least 5 years of experience in accounting or finance
• Proficient in accounting software, such as Microsoft Business Central or Xero
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and meet deadlines
• Strong attention to detail and accuracy
• Knowledge of financial regulations and standards

The position is responsible for managing the department in a professional, efficient and flexible manner. He/she is also responsible for ensuring maximum guest satisfaction and high standards of cleanliness throughout the hotel, which is achieved through consistent planning, organising, directing, and controlling the Housekeeping Department operations and administration.

Primary Responsibilities

Manages The Daily Housekeeping Operations For Rooms And Public Area

• Supervises the upkeep of the entire hotel premises to maintain an immaculate and luxurious state according to Raffles Hotel Singapore standards. Priority and full attention is given for VIP suites or events.
• Ensures the smooth operations of all Housekeeping sections by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Establishes the foundations of Housekeeping operations through detailed planning of work and maintenance schedules, supervision of the team and proper organisation and delegation of duties.
• Provides A Guest Experience That Exceeds Residents’ & Guests’ Expectations
• Ensures guests receive the experiences as detailed in brand Standard Operating Procedures (SOP), Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.
• Analyses and responds to guest feedback to ensure that guests are satisfied. Is continuously committed to improving the quality of products, services and performance of team members.
• Management And Leadership Of The Housekeeping Team
• Leads the Housekeeping Team with a Heartist® approach and constantly seeks to create an all-encompassing and welcoming working environment for a multi-cultural and diverse group of Housekeeping colleagues. He / she will focus on the well-being, safety, training and development needs of colleagues.
• Plans for a 24-hours shift coverage for all colleagues and is able to personally cover any role or duty under the Housekeeping department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support Accor’s Corporate Social Responsibility program.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Personally handles and follows up on any guest complaints and incidences, together with Lobby Manager and/or respective hotel colleague(s), in a manner which aligns to the hotel’s values, policies and procedures.
• Undertakes any reasonable tasks and secondary duties as assigned by the Assistant Executive Housekeeper.
• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge and Experience

• Diploma or Degree preferably in hospitality or related field.
• Minimum 4 years of relevant industry experience, minimum 2 years in a management level position.
• Experience in luxury hotel / resort environment

Competencies

• Oral and written fluency in English. Ability to converse in other languages is an advantage.
• Working knowledge of Microsoft Office (Excel, Outlook, PowerPoint, Word) and Opera PMS.
• High level of confidence and strong interpersonal skills to handles all levels of communication to colleagues and guests.
• Confidently able to resolve problems and make decisions.
• Adaptable to multicultural guest needs and works seamlessly with colleagues from diverse cultures.
• Uses sensitivity and discretion in supporting guests’ needs.
• Leads to constantly improve the guest service experience.
• Leadership skills developed – collaborative, enabling, and entrepreneurial.
• Career focused, wanting to grow and develop, self-motivated.
• Flexible and able to embrace and responds to change effectively.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour fitness center. A warm, residential ambience showcases over 1,500 Asian art pieces, and thoughtful Four Seasons care elevates every moment.

About the role:

Junior Captain / Captain

The Junior Captain / Captain is an essential member of the Food & Beverage team dedicated to providing exceptional and memorable dining experiences to our guests.

What you will do:

The Junior Captain / Captain provides an enjoyable, expertly served beverage or dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness. Anticipate guests' needs before being asked and are knowledgeable about all available menu options, beverage lists and daily specials.

What you bring:

• Minimum of 1 year of service experience in a luxury hotel or Michelin restaurant.
• Demonstrates extensive F&B service and operations expertise with a strong emphasis on VIP customer service.
• Skilled in building and maintaining relationships across departments and with guests.
• The ability to multitask and prioritize is also essential for this position.
• Adaptable to working in a fast-paced environment and be attentive.

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including weekends, and holidays

The position is responsible for managing the department in a professional, efficient and flexible manner. He/she is also responsible for ensuring maximum guest satisfaction and high standards of cleanliness throughout the hotel, which is achieved through consistent planning, organising, directing, and controlling the Housekeeping Department operations and administration.

Primary Responsibilities

Manages The Daily Housekeeping Operations For Rooms And Public Area

• Supervises the upkeep of the entire hotel premises to maintain an immaculate and luxurious state according to Raffles Hotel Singapore standards. Priority and full attention is given for VIP suites or events.
• Ensures the smooth operations of all Housekeeping sections by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Establishes the foundations of Housekeeping operations through detailed planning of work and maintenance schedules, supervision of the team and proper organisation and delegation of duties.

Provides A Guest Experience That Exceeds Residents’ & Guests’ Expectations

• Ensures guests receive the experiences as detailed in brand Standard Operating Procedures (SOP), Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.
• Analyses and responds to guest feedback to ensure that guests are satisfied. Is continuously committed to improving the quality of products, services and performance of team members.

Management And Leadership Of The Housekeeping Team

• Leads the Housekeeping Team with a Heartist® approach and constantly seeks to create an all-encompassing and welcoming working environment for a multi-cultural and diverse group of Housekeeping colleagues. He / she will focus on the well-being, safety, training and development needs of colleagues. 
• Plans for a 24-hours shift coverage for all colleagues and is able to personally cover any role or duty under the Housekeeping department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• ·Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Personally handles and follows up on any guest complaints and incidences, together with Lobby Manager and/or respective hotel colleague(s), in a manner which aligns to the hotel’s values, policies and procedures.
• Undertakes any reasonable tasks and secondary duties as assigned by the Assistant Executive Housekeeper.
• Performs any other duties and responsibilities that may be assigned.

The position is responsible for managing the department in a professional, efficient and flexible manner. He/she is also responsible for ensuring maximum guest satisfaction and high standards of cleanliness throughout the hotel, which is achieved through consistent planning, organising, directing, and controlling the Housekeeping Department operations and administration.

Primary Responsibilities

Manages The Daily Housekeeping Operations For Rooms And Public Area

• Supervises the upkeep of the entire hotel premises to maintain an immaculate and luxurious state according to Raffles Hotel Singapore standards. Priority and full attention is given for VIP suites or events.
• Ensures the smooth operations of all Housekeeping sections by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Establishes the foundations of Housekeeping operations through detailed planning of work and maintenance schedules, supervision of the team and proper organisation and delegation of duties.

Provides A Guest Experience That Exceeds Residents’ & Guests’ Expectations

• Ensures guests receive the experiences as detailed in brand Standard Operating Procedures (SOP), Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.
• Analyses and responds to guest feedback to ensure that guests are satisfied. Is continuously committed to improving the quality of products, services and performance of team members.

Management And Leadership Of The Housekeeping Team

• Leads the Housekeeping Team with a Heartist® approach and constantly seeks to create an all-encompassing and welcoming working environment for a multi-cultural and diverse group of Housekeeping colleagues. He / she will focus on the well-being, safety, training and development needs of colleagues. 
• Plans for a 24-hours shift coverage for all colleagues and is able to personally cover any role or duty under the Housekeeping department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• ·Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Personally handles and follows up on any guest complaints and incidences, together with Lobby Manager and/or respective hotel colleague(s), in a manner which aligns to the hotel’s values, policies and procedures.
• Undertakes any reasonable tasks and secondary duties as assigned by the Assistant Executive Housekeeper.
• Performs any other duties and responsibilities that may be assigned.

Responsibilities

• Ensure guest rooms and public areas are maintained in accordance with policies, standards and guidelines
• Inspect assigned areas regularly to ensure furnishing, facilities and equipment are cleaned and maintained
• Take charge of assigned areas and ensure housekeeping services are in line with the established standards
• Conduct random checks on service areas
• Ensure trolleys are replenished and properly parked at designated areas
• Perform Room Attendant assignments (i.e.. completion of rooms cleaning and allocation of extra duties)
• Ensure work orders and requests are carried out promptly and efficiently
• Investigate and follow up on feedback regarding housekeeping services

Requirements

• O-Level or equivalent
• At least 2 years of supervisory experience in Hotel Housekeeping
• Proactive, meticulous and able to perform strenuous activities and handle heavy load

• Perform daily office cleaning tasks to ensure the office is tidy and presentable (including vacuuming, dusting, washing and cleaning of toilets, dishwashing, and clearing of rubbish)

• Implement and maintain cleaning schedules and protocols to uphold cleanliness standards throughout the office space.

• Manage pantry and office supplies procurement, including ordering, stocking, and maintaining inventory levels.

• Monitor and restock restroom and pantry supplies regularly.

• Identify and arrange for resolution of maintenance issues (such as plumbing leaks, electrical problems, or safety hazards).

• Coordinate with vendors and service providers for office-related needs.

• Manage office equipment and furniture, including maintenance, repairs, and replacements as needed.

• Arrange and oversee office moves, renovations, and installations, ensuring minimal disruption to daily operations.

• Assist in organising office layouts, storage spaces, and common areas for optimal functionality and efficiency.

• Provide support to office employees by assisting with setting up meeting rooms, organising materials, and handling logistics for events or gatherings.

• Serve as a point of contact for employees regarding office-related inquiries, requests, or concerns, offering timely assistance and solutions.

Job Description

• Coordinate the maintenance of rooms, public areas and housekeeping equipment
• Inspect rooms and public areas to ensure cleanliness level conforms to hotel standards
• Maintain inventory of housekeeping supplies and equipment
• Monitor turnover of rooms to ensure housekeeping efficiency
• Organize work activities for shift commencement and completion
• Plan resources and allocate work assignments to team members
• Supervise work performance to ensure cleaning and maintenance are carried out in accordance with SOPs.
• Execute response and recovery actions during emergency situations
• Resolve guests’ concerns and feedback
• Conducts training and coaching to team members
• Assist with cleaning duties as and when required

Requirements

• Min 2 years of supervisory experience in housekeeping operations
• Able to perform rotating shifts, including weekend and public holidays
• Team player with positive work attitude
• Possess good communication, interpersonal and leadership skills
• Has good observation and pays attention to details
• Ability to work independently and take initiative
• Able to start work within short notice will be an added advantage

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

An Assistant Housekeeper with Conrad Hotels and Resorts supervises and oversees the day-to-day operations of the Housekeeping Department.

What will I be doing?

As an Assistant Housekeeper, you will supervise and oversee the day-to-day operations of the Housekeeping Department. Specifically, an Assistant Housekeeper will perform the following tasks to the highest standards:

• To ensure the ultimate comfort, cleanliness and safety for all the guest, as expected in Conrad Singapore Orchard
• To assist in the recruiting qualified people, to train employees in order to achieve the standards of cleanliness and high level of service.
• To be responsible for the daily operation needs and ensure manning is well scheduled to maintain superior standards of cleanliness for all guest rooms and public area.
• To monitor daily assignments for guest rooms cleaning and to ensure that proper quotas are assigned to achieve optimum productivity.
• To establish safe working environment.
• To coordinate tasks and supervise outside contractor working in the hotel premises.
• To establish and maintain accurate inventory records on cleaning equipment, guest supplies and cleaning supplies.
• To establish a cleaning program maintaining top quality standard in performance, procedures and productivity pertaining to all public guest areas.
• To be very familiar with occupancy projection and to forecast manning as required.
• To establish effective communication with Assistant Manager / various departments to meet their needs as it relates to Housekeeping.
• To carry out routine daily inspection, noting deficiencies and ensuring proper follow up procedures.
• To coordinate engineering work orders for assigned areas and follow up inspection.
• To coordinate cleaning schedules and maintenance program for all guestrooms, guest corridors, public areas and heart of the house.
• To review all work orders submitted and ensure all orders are carry out in a timely manner.
• To clearly understand the Company Corporate Standard, Core Standard and ensure service and cleaning job is carry out in accordance to standard expectation.
• To monitor cost control program for housekeeping labor and operating supplies.
• To assist in administering and keeping accurate record all personnel related updates.
• To be familiar with and understand all the hotel and departmental policies, procedures and standards established for the department.
• To be involved in ensuring that all on line training material are updated at all time.
• To be involved in identifying employees needs and to develop staff and coordinate training when needed.
• To ensure all policies and procedure are observed and is in place.
• To assist in conducting monthly staff meeting.
• To maintain a high level of employee morale.
• To be familiar with laundry operation and to assist in handling complaint when required.
• To be familiar with the operation of the uniform rooms and monitor the maintenance standards in these areas.
• To participate and assist in conducting yearly performance evaluation ensuring reviews are completed in a timely manner.
• To participate in counseling and discipline staff when needed ensuring proper follow up action is taken and staff is review accordingly.
• To have an understanding on the departmental P&L, the yearly capital expenditure budget, as well as the yearly labor budget, operating expense budget that is presented by the Executive Housekeeper.
• To respond properly in any hotel emergency or safety situation.
• To perform other tasks or projects as assigned by hotel management.

What are we looking for?

An Assistant Housekeeper serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Reading, Writing and Oral proficiency in English Language.
• Ability to speak on additional language will be an advantage.
• Possesses leadership skill and able to make sound independent decision.
• Previous Experience in Housekeeping with supervisory responsibilities.
• Possesses strong interpersonal skill and experience in people handling.
• Flexible with shifts. Able to work on weekends.

• Assists in training, motivating, directing and supervising the work performance of the employees in the F&B operations
• Assists in developing and maintaining all on-the-job training programs on a continual basis to ensure a high degree of professionalism among the staff
• conduct a daily briefing with the staff on station assignments, details regarding menu, functions, and activities within the hotel
• Maintains a daily housekeeping program that covers storage and operational areas
• Performs menu recommendations to patrons and offer other F&B services such as cross-selling of other in-house restaurants and hotel facilities, so as to enhance their dining experience
• Able to take reservations, assign seating arrangements, lead patrons to seats, and build rapport with patronsObserves the personal grooming, attitudes and degree of professionalism of the staff to ensure that the quality service standards are up kept
• Conducts spot-checks on staff service attitudes and product knowledge randomly at least twice a week
• Assumes an active role in implementing safety procedures and following up within the department for such procedures
• Responds to any hotel emergencies or safety situations with urgency
• Fosters a close working relationship with other departments and promote effective inter-departmental communication
• Reports all incidents to the Managers
• Attends to telephone enquiries
• Be conversant with the opening and closing procedures of the restaurant, and ensure that the staff adheres to these procedures.
• Attends to guests’ complaints, enquiries, or situations as satisfactory to the guests as possible
• Performs any other duties as may be assigned from time to time by the Management

Requirements

• GCE 'N' Level or with any relevant experience
• Ability to speak mandarin to liaise with mandarin speaking customers/guests
• Able to work on a shift roster

The position is responsible for managing the department in a professional, efficient and flexible manner. He/she is also responsible for ensuring maximum guest satisfaction and high standards of cleanliness throughout the hotel, which is achieved through consistent planning, organising, directing, and controlling the Housekeeping Department operations and administration.

Primary Responsibilities

Manages The Daily Housekeeping Operations For Rooms And Public Area

• Supervises the upkeep of the entire hotel premises to maintain an immaculate and luxurious state according to Raffles Hotel Singapore standards. Priority and full attention is given for VIP suites or events.
• Ensures the smooth operations of all Housekeeping sections by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Establishes the foundations of Housekeeping operations through detailed planning of work and maintenance schedules, supervision of the team and proper organisation and delegation of duties.

Provides A Guest Experience That Exceeds Residents’ & Guests’ Expectations

• Ensures guests receive the experiences as detailed in brand Standard Operating Procedures (SOP), Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.
• Analyses and responds to guest feedback to ensure that guests are satisfied. Is continuously committed to improving the quality of products, services and performance of team members.

Management And Leadership Of The Housekeeping Team

• Leads the Housekeeping Team with a Heartist® approach and constantly seeks to create an all-encompassing and welcoming working environment for a multi-cultural and diverse group of Housekeeping colleagues. He / she will focus on the well-being, safety, training and development needs of colleagues. 
• Plans for a 24-hours shift coverage for all colleagues and is able to personally cover any role or duty under the Housekeeping department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• ·Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Personally handles and follows up on any guest complaints and incidences, together with Lobby Manager and/or respective hotel colleague(s), in a manner which aligns to the hotel’s values, policies and procedures.
• Undertakes any reasonable tasks and secondary duties as assigned by the Assistant Executive Housekeeper.
• Performs any other duties and responsibilities that may be assigned.

The position is responsible for managing the department in a professional, efficient and flexible manner. He/she is also responsible for ensuring maximum guest satisfaction and high standards of cleanliness throughout the hotel, which is achieved through consistent planning, organising, directing, and controlling the Housekeeping Department operations and administration.

Primary Responsibilities

Manages The Daily Housekeeping Operations For Rooms And Public Area

• Supervises the upkeep of the entire hotel premises to maintain an immaculate and luxurious state according to Raffles Hotel Singapore standards. Priority and full attention is given for VIP suites or events.
• Ensures the smooth operations of all Housekeeping sections by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Establishes the foundations of Housekeeping operations through detailed planning of work and maintenance schedules, supervision of the team and proper organisation and delegation of duties.
• Provides A Guest Experience That Exceeds Residents’ & Guests’ Expectations
• Ensures guests receive the experiences as detailed in brand Standard Operating Procedures (SOP), Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.
• Analyses and responds to guest feedback to ensure that guests are satisfied. Is continuously committed to improving the quality of products, services and performance of team members.
• Management And Leadership Of The Housekeeping Team
• Leads the Housekeeping Team with a Heartist® approach and constantly seeks to create an all-encompassing and welcoming working environment for a multi-cultural and diverse group of Housekeeping colleagues. He / she will focus on the well-being, safety, training and development needs of colleagues.
• Plans for a 24-hours shift coverage for all colleagues and is able to personally cover any role or duty under the Housekeeping department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Personally handles and follows up on any guest complaints and incidences, together with Lobby Manager and/or respective hotel colleague(s), in a manner which aligns to the hotel’s values, policies and procedures.
• Undertakes any reasonable tasks and secondary duties as assigned by the Assistant Executive Housekeeper.
• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge and Experience

• Diploma or Degree preferably in hospitality or related field.
• Minimum 4 years of relevant industry experience, minimum 2 years in a management level position.
• Experience in luxury hotel / resort environment

Competencies

• Oral and written fluency in English. Ability to converse in other languages is an advantage.
• Working knowledge of Microsoft Office (Excel, Outlook, PowerPoint, Word) and Opera PMS.
• High level of confidence and strong interpersonal skills to handles all levels of communication to colleagues and guests.
• Confidently able to resolve problems and make decisions.
• Adaptable to multicultural guest needs and works seamlessly with colleagues from diverse cultures.
• Uses sensitivity and discretion in supporting guests’ needs.
• Leads to constantly improve the guest service experience.
• Leadership skills developed – collaborative, enabling, and entrepreneurial.
• Career focused, wanting to grow and develop, self-motivated.
• Flexible and able to embrace and responds to change effectively.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.