Total 507 customer experience manager job vacancies in PR / Media / Communications category in Singapore

Job description

• Project a professional and welcoming image to the business and be active in seeking and developing relationships to drive reservations.
• Provide the perfect first impression with a smile and welcome.
• Responsible for assigning guests to tables, maximizing the utilization of the space to the best advantage.
• To ensure that guest at every table receives attention and service.
• To monitor and handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction.
• To collate guests’ feedback and maintain and update the guest history system.
• To prepare a monthly report of guest comments, guest list, and report that assist business decision.
• Have a full understanding of Operating Procedures and their role within these standards.
• Confidently take an order asking all relevant questions linked to the sequence of service.
• Ensure problems are dealt with immediately and proactively with the support of the Outlet Manager

Requirements:

• Customer-oriented approach and patience
• Problem-solving and decision-making skills
• Hands-on experience in cashier duties

What you'll do:

As an Event Manager, your primary responsibility will be the development, planning, management and execution of business and employee events. You will use specific tools and systems to deliver these events while collaborating closely with marketing managers. Your role will involve project managing high-level complex events (in-person, virtual and hybrid programs) effectively. You will lead the creative process from inception to delivery while also leveraging relationships with the business to connect products, audiences, and markets to event formats. Additionally, you will use event data, metrics and qualitative feedback effectively to guide decision-making across business event portfolios.

• Develop, plan and complete sales and marketing event programs to support business objectives.
• Use specific event execution tools, systems and infrastructure to deliver events.
• Collaborate with marketing managers for successful deployment & integration of events with external partners.
• Project manage high level complex events effectively to infuse customized, innovative ideas.
• Lead the creative process including invitations, in-person & virtual event production.
• Leverage relationships with the business to connect products, audiences, and markets to event formats.
• Use event data, metrics and qualitative feedback to guide decision-making across business event portfolios.
• Prepare and align event budgets, negotiate with vendors, ensure timely payments & reconciliations.

What you bring:

The ideal candidate for this Event Manager position brings along a minimum of 7 years of experience in event logistics/experiential planning ideally in a corporate environment or an event agency. You are able to multi-task and work flexibly under tight deadlines. You have at least 7 years of experience integrating events into marketing campaigns. A Bachelor's Degree or equivalent experience is required along with excellent communication skills in written and spoken English. You have demonstrated continuous career growth within an organization and can work successfully with minimal supervision. Your strong interpersonal skills make you effective in a team environment.

• Minimum 7 years of experience in event logistics/experiential planning ideally in a corporate environment or event agency.
• Ability to multi-task & work flexibly under tight deadlines.
• At least 7 years of experience integrating events into marketing campaigns.
• Bachelor's Degree or equivalent experience
• Excellent communication skills in written and spoken English
• Demonstrated continuous career growth within an organization
• Ability to work successfully with minimal supervision
• Strong interpersonal skills effective in a team environment.

What sets this company apart:

Our client is a global leader that values uniqueness, interest, and untraditional approaches. They believe in working hard and fast while maintaining the quality and accuracy they're known for. This constant drive keeps them inventing and reinventing all the time. They aim to connect regional and global teams to create a strategic, data-driven approach that’s unified and delivers on company-wide priorities while still meeting individual business objectives.

What's next:

Ready to take your event management skills to the next level? Apply now!

Apply today by clicking on the link provided. We look forward to hearing from you!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.:R22104739 Siti Aishah Binte Jamall Abd Nassir

JOB SUMMARY

Directs and motivates team while personally assisting in the physical set up of the function rooms (e.g., tables, chairs, dance floors, podiums, etc.) and executing events based on requirements and standards. Develops and directs team to provide consistent, high quality service. Communicates expected performance and trains staff in processes. Monitors and controls financial and administrative responsibilities including asset protection.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the event management or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

JOB SPECIFIC TASKS

Participating in and Leading Catering Teams

• Demonstrates self confidence, energy and enthusiasm.

• Understands how to manage in a culturally diverse work environment.

• Uses problem solving methodology for decision making and follow up.

• Demonstrates personal integrity, manages time well, and is highly visible in areas of responsibility.

• Builds a positive work environment by demonstrating self confidence, energy and enthusiasm.

Supporting the Management of Catering Operations

• Interacts with other catering employees, customers and guests, vendors and suppliers.

• Demonstrates knowledge of all departments within the property.

• Communicates group needs to various departments within the property.

• Prompts handling of all inquiries within market and parameters.

• Creates written and verbal presentations effectively.

Ensuring Exceptional Customer Service

• Communicates all details of catering events to operating departments and customers.

• Manages the quality process in areas of customer service and employee satisfaction.

Supporting and Coordinating with the Sales and Marketing Function

• Qualifies business and tracks leads.

• Solicits and books meetings, conferences and catered corporate and social events.

• Finalizes and upsells catering arrangements for group/convention business.

• Negotiates and markets to drive sales and create profits.

• Identifies customer needs and all sales opportunities which ensure successful catering events.

Conducting Human Resources Activities

• Provides constructive coaching and counseling to employees.

• Supports the development, training, and mentoring of employees.

• Demonstrates knowledge of how and when to impose deadlines and delegate tasks.

• Motivates and provides a work environment in which employees are productive.

• Listens and responds to employee's needs.

• Manages group or interpersonal conflict situations effectively.

• Develops and manages hourly employees.

• Adheres to EEO and AA policies.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Publicis Groupe is not just a company you work for; it’s a platform for you to take your talent to the world.

If you want to help change the world, ideas alone are not enough. Real impact can only come from having meaningful access to a world of knowledge, people and resources. At Publicis Groupe, you are connected to our global network, intelligence, tools, clients, brands and 80,000 brilliant minds with expertise in data, technology, media, strategy, creativity and business transformation, all literally at your fingertips.

Go ahead, the world is waiting.

Publicis Groupe is the third largest communications group in the world. Founded in Paris in 1926, we are present in more than 100 countries as leaders in marketing, communication, and digital business transformation. Two of its biggest solution hubs in Singapore - Publicis Communications and Publicis Media & Digital.

Publicis Communications, the creative communications hub of the Publicis Groupe, is a collective of the most passionate, purposeful, and progressive creative agencies in Singapore. They are Publicis Worldwide, Leo Burnett, Saatchi & Saatchi, Prodigious, and MSL.

Publicis Media & Digital, which is comprised of global media agency brands Starcom, Zenith, Spark Foundry, and Performics, is powered by digital-first, data-driven global practices that together, help our clients navigate the modern media landscape.

Our two other solution hubs, Publicis Sapient and Publicis Commerce, empower businesses to embrace digital transformation and equip them with a total commerce experience.

Job Description

As a Digital Media Manager, you will be working closely with local media teams to drive regional strategy & operational excellence across the region.

Specifically, you will be responsible for:

• Work closely with global and account lead to develop regional guidelines in adherence to global strategy
• Day-to-day Client Lead
• Work closely in support of the account/network lead on all operational and network matters
• Ensure local & hub adoption and adherence to global guidelines, mandates, benchmarks
• Work together with digital hub team to drive operational excellence across execution and reporting
• Ensure media deliverables are met on time and within budget and align with clients' objectives
• Manage hub transition & activation timeline
• Facilitate & manage all global and client requests (e.g. plans/spends/reporting, vendors rate cards/media kits, etc.)
• Ensure clear documentation on all communications with all parties
• Develop, manage cross-country planning/buying process and scopes, billing process flow
• Review and facilitate work orders for regional funded activities
• Manage finance/billing request (i.e. status updates) from client
• Work closely with finance team and local markets to report on financial matters
• Work with Digital Hub team to ensure accurate and timely invoicing (e.g. regular review of unbilled reports, resolve unbilled cases with Finance).
• Follow-up with clients on aging matters

Qualifications

• At least 5 years of media planning experience; preferably with prior experience working on Global Network Clients either at a global or regional level
• Self-motivated and ability to thrive in a fast-paced, dynamic environment
• Excellent communication and interpersonal skills
• Adaptive, flexible and able to work with people from different backgrounds and cultures
• A keen interest to learn and understand the digital ecosystem
• Familiar with the timelines, processes and needs of the implementation of all media
• Knowledgeable about new approaches to and developments in digital tactical planning
• Ability to work successfully with teams, handling multiple projects and meeting tight deadlines under pressure
• Supervisory skills
• Technical proficiency, particularly with media systems and MS Excel, Word and PowerPoint

Established in 2013, MICE Depot specialises in the conceptualisation, design, planning and execution of experiential events and activities, such as conferences, creative insights production and digital broadcasts. Through the years, we have worked with a vast range of clients across various industries and regions, due to our resources within APAC and beyond.

We have garnered decades of collective experience within the industry with a team of full-time talent with project-centric expertise backed by quality-oriented controls and processes. With our dedicated team, we work closely with our clients to ensure that their vision and objectives are our top priority, while providing services that exceed expectations every time.

Follow and visit us at:

Website: www.micedepot.com

Instagram: https://www.instagram.com/micedepot/

LinkedIn: https://www.linkedin.com/company/mice-depot-pte-ltd

Facebook: https://www.facebook.com/MICEDepot

Senior Event Manager

The Senior Event Manager will work on simultaneous projects and is responsible for the overall development, planning, production, operations, execution and delivery of meetings, incentive travel, conferences, exhibitions and special events.

Role & Responsibilities

· Work with clients and internal stakeholders to develop successful and memorable events.

· Develop and present proposals, including timelines, budgets and event deliverables.

· Receive, prepare, and conduct external and internal briefings and work-in-progress meetings.

· Allocate tasks and manage the team ensuring that all timelines, budgets and deliverables are met.

· Facilitate creative direction including digital elements of an event.

· Prepare, present, manage, track, reconcile and report budgets.

· Source, review, recommend and manage venues and suppliers; including client nominated venues and third party suppliers.

· Reconcile and present partial and final billings to clients and from suppliers.

· Oversee the event data management process as well as data integrity, compliance and reporting.

· Ensure client needs and expectations are met or exceeded.

· Provide effective support and mentorship to the team.

· Perform other roles & responsibilities as requested based on business needs.

What You Need to Succeed

· Minimum 5 years of experience in the planning, production, operations, execution and delivery of meetings, incentive travel, conferences, exhibitions and special events(MICE) Industry.

· Diploma or Degree in Event Management or its equivalent.

· Competency in managing clients and suppliers relationships, establishing and maintaining trust and loyalty.

· Ability to identify client needs, apply knowledge and experience to deliver innovative solutions.

· Strong analytical and strategic management skills.

· Strong problem solving skills with an ability to anticipate issues.

· Strong attention to detail and able to work well under pressure.

· Strong ability to manage multiple projects, timelines, budgets and deliverables.

· Ability to inspire teamwork and collaboration.

· Proficiency in Microsoft Office and Google Suite applications.

· Proficiency in data management and compliance.

· Excellent oral and written communication skills

This position is not open to third-party recruiting agencies.

Established in 2013, MICE Depot specialises in the conceptualisation, design, planning and execution of experiential events and activities, such as conferences, creative insights production and digital broadcasts. Through the years, we have worked with a vast range of clients across various industries and regions, due to our resources within APAC and beyond.

We have garnered decades of collective experience within the industry with a team of full-time talent with project-centric expertise backed by quality-oriented controls and processes. With our dedicated team, we work closely with our clients to ensure that their vision and objectives are our top priority, while providing services that exceed expectations every time.

Follow and visit us at:

Website: www.micedepot.com

Instagram: https://www.instagram.com/micedepot/

LinkedIn: https://www.linkedin.com/company/mice-depot-pte-ltd

Facebook: https://www.facebook.com/MICEDepot

Event Manager

The Event & Registration Manager is self-motivated and works on simultaneous projects with the event management team on the overall development, planning, execution and delivery of activations and projects such as events, exhibitions, conferences, creative insights, production and digital broadcasts. He/she is required to manage work with the project team on daily operations and client management.

Role & Responsibilities

To complete individually based on event requirement and scale, on the following:

• Develop and implement registration, accommodation, flights and transportation related strategies from pre- to post-event

• Create and execute proposals with internal and external stakeholders as well as vendors on the event requirements, with high priority on attendee experience and satisfaction

• Implement test plans for website and applications to fine tune elements for a better user experience, and identify and propose solutions for possible logic flaws

• Curate content for use in eDMs or social media copies for event marketing purpose, along with planning, coordinating and implementing telemarketing, email or social media marketing strategies

• Generate high-efficiency report templates (not limiting to Excel and PowerPoint formats) which suit the needs of each stakeholder

• Demonstrate proficiency in handling registration platforms and applications

• Plan and allocate resources for pre-event, onsite execution and post-event, ensuring timely delivery of milestones planned out for each project

• Manage and negotiate contracts for third-party vendors, including but not limiting to registration platform, supplies, hotel accommodation, etc

• Assist in all facets of hospitality requirements for event VIPs and key stakeholders when required

• Perform other roles & responsibilities as requested based on business needs

What You Need to Succeed

• Minimum 3 to 5 years of experience in the MICE industry or related experience

• Candidates with prior experience in events management, platform management and/or customer servicing preferred

• Confident that you are up for challenges (and late nights too)

• Excellent eye for detail and strong analytical and problem-solving skills, as well as a flair in customer servicing

• Ability to work well individually and as a team

• Have the capacity to work under pressure and within tight timelines

• Strong expertise in Microsoft Office (especially in Excel) and Google Suite applications – knowing how to handle large data sheets with the use of technical knowledge is an advantage

• Good command of language (especially in English) be it for written or verbal

Singaporean/ Singapore PR are welcome to apply.

Our client is Fashion brand established in Singapore. Due to their current expansion plan, they are looking for a Social Media Marketing Manager , in hopes of developing the current high performing Marketing team. They are located in the Central area – easily accessible.

Duties of Social Media Marketing Manager:

• Identify and engage influencers (nano, micro, macro) and content creators to align with company goals and projects.
• Maintain and grow relationships with influencers through ongoing communication and outreach, expanding into new demographics.
• Strengthen partnerships with talent via mailings, gifting, and brand initiatives.
• Work with teams to exceed targets in revenue, engagement, and follower growth.
• Manage influencer marketing budget and forecast, optimizing strategies based on business needs.
• Track and analyze the success of social media campaigns using KPIs.
• Develop and manage an influencer calendar for all social channels.
• Stay updated on trends in social media, influencer marketing, and emerging platforms.

Requirements:

• Degree holder in relevant discipline
• More than 5 years of experience in handling social media platform, typically Fashion Retail Industry
• Possess a rich network of KOL/ Influencer for branding purpose

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Working Location: Harbourfront (Near MRT)

Working Hours: 10am to 6pm (Mon to Fri)

JOB DESCRIPTION

• Write, edit, and proofread clear, engaging, and well-structured content for various platforms, including websites, blogs, social media, emails, and marketing materials
• Conduct thorough research on industry-related topics to produce accurate, credible, and informative content
• Stay up to date with industry trends, market news, and competitors to generate fresh and timely content ideas
• Optimize written content for search engines (SEO) by incorporating relevant keywords, meta descriptions, and proper formatting
• Contribute to the development of content strategies that support marketing and brand goals
• Brainstorm and suggest ideas for new content types, such as blogs, guides, infographics, or videos
• Work closely with marketing, design, and social media teams to ensure cohesive and consistent messaging across platforms
• Edit and proofread content for clarity, grammar, style, and formatting, ensuring it meets the highest quality standards
• Assist in distributing content across various platforms, ensuring it reaches the right audiences through email marketing, social media, and other channels

JOB REQUIREMENTS

• Minimum Diploma and above
• Exceptional writing, editing, and proofreading skills, with attention to detail
• Proficiency in writing for digital platforms, including knowledge of SEO best practices
• Ability to adapt writing style to different formats and audiences
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

A key member of the NUS College’s Communications team, the PR & Brand manager will play a pivotal role in elevating and driving the College’s brand mindshare and reputation. The role will be responsible for developing and executing effective PR and brand strategies that align with the company’s strategic vision and business objectives. By building strong relationships with media, influencers, and stakeholders, the PR and Brand Manager will drive positive awareness, manage public relations and contribute towards raising overall brand-building efforts for the College.

Brand Marketing & Management

• Develop and implement 360-degree brand communications & marketing strategies and campaigns, aligned with NUSC’s brand positioning (brand activation, partnerships, collaborations etc).
• Manage and enhance the brand guidelines catered to all touch points, ensuring synergies across multiple brand platforms and mediums.
• Ensure brand consistency and alignment across all NUSC channels, including website, social media, advertising and collaterals/materials.
• Manage NUSC corporate gift inventory, especially in curating gifts that align with the NUSC brand.
• Lead and oversee NUSC facility branding needs in collaboration with infrastructure office.

Public Relations Management

• Develop and pitch compelling press releases, media advisories and story angles to journalists, as well as craft speeches and executive communications for NUSC leadership.
• Manage media inquiries/briefings and coordinate interviews.
• Build and cultivate relationships with key media outlets, editors, correspondents, especially in the education sector.
• Monitor media coverage and track brand mentions.
• Proactively identify and address potential PR challenges or crises.

Measurement & Training

• Measure and report the effectiveness of PR and brand initiatives as well as identify trends, insights, and areas for optimisation.
• Manage brand research/sentiment surveys and audits.
• Conduct brand training workshops to impart NUSC brand guidelines and industry best practices.
• Work with other administrative teams in NUS College on cross-functional and shared duties.

Qualifications

• Bachelor's degree in Public Relations, Marketing, Communications or a related field.
• Minimum 5 years of relevant experience in PR & brand management, campaign management and agency management.
• Previous experience in collaborating with broad groups of internal and external stakeholders in large organisations.
• Demonstrated experience in managing complex projects/campaigns with sometimes challenging timelines.
• Excellent written and verbal communication skills.
• Strong project management, organisational and time management skills.
• Ability to work independently and as part of a team.
• Highly effective and strong creative and business judgment.
• Curiosity of mind and passion to build a career in the education industry.
• Experience in higher education sector is a plus.

• Work in close collaboration with Business Management Unit Vice President and Regional Marketing team to proactively understand the strategic needs of the Business, and how digital marketing can contribute to business growth.
• Provide communications consultancy services on Business Management Unit communications to all countries in Asia-Pacific.
• Implementation of global and regional online communications activities, including global/regional/country internet, content development for global/regional websites, design digital marketing campaigns and social media programs, etc.
• Coordinate with Communications team members, agency partners and other departments to execute various projects, including the industry’s leading trade fair, developing marketing literature, event modular concept, internal communications, media relations, etc.
• Support digital marketing activities such as Search Engine Optimization and Search Engine Marketing, etc.
• Support global and regional internal communication activities.

Requirements

• Bachelor's degree in Communications, Media or Marketing
• Minimum 8 years of experience in digital marketing, branding and marketing communications.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Our client is Fashion brand established in Singapore. Due to their current expansion plan, they are looking for a Social Media Marketing Manager , in hopes of developing the current high performing Marketing team. They are located in the Central area – easily accessible.

Duties of Social Media Marketing Manager:

• Identify and engage influencers (nano, micro, macro) and content creators to align with company goals and projects.
• Maintain and grow relationships with influencers through ongoing communication and outreach, expanding into new demographics.
• Strengthen partnerships with talent via mailings, gifting, and brand initiatives.
• Work with teams to exceed targets in revenue, engagement, and follower growth.
• Manage influencer marketing budget and forecast, optimizing strategies based on business needs.
• Track and analyze the success of social media campaigns using KPIs.
• Develop and manage an influencer calendar for all social channels.
• Stay updated on trends in social media, influencer marketing, and emerging platforms.

Requirements:

• Degree holder in relevant discipline
• More than 5 years of experience in handling social media platform, typically Fashion Retail Industry
• Possess a rich network of KOL/ Influencer for branding purpose

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

What you'll be doing

• Assist in the management Brand Activation & Events Teams
• Maintain consistent B2C Brand Activation and Events business activities for clients whilst keeping pace with business target trajectory
• Communicate and engage with current & potential clients to solicit business opportunities in the B2C space proactively
• Support the creative team in ideation exercise
• Supervise and ensure timely submissions of proposals and budgets to clients
• Support and supervise the team from project implementation, execution to completion.

What we are looking for

• Degree / Diploma in Event Management or equivalent
• Minimum 5 years of experience in project management in brand activation and/or events
• Self-motivated and result-oriented
• Strong interpersonal and communications skills

• Work in close collaboration with Business Management Unit Vice President and Regional Marketing team to proactively understand the strategic needs of the Business, and how digital marketing can contribute to business growth.
• Provide communications consultancy services on Business Management Unit communications to all countries in Asia-Pacific.
• Implementation of global and regional online communications activities, including global/regional/country internet, content development for global/regional websites, design digital marketing campaigns and social media programs, etc.
• Coordinate with Communications team members, agency partners and other departments to execute various projects, including the industry’s leading trade fair, developing marketing literature, event modular concept, internal communications, media relations, etc.
• Support digital marketing activities such as Search Engine Optimization and Search Engine Marketing, etc.
• Support global and regional internal communication activities.

Requirements

• Bachelor's degree in Communications, Media or Marketing
• Minimum 8 years of experience in digital marketing, branding and marketing communications.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Job Description & Requirements

• Planning and executing health and fitness activities in workplaces for working adults

• Conduct regular venue visits/audits

• Content creation for festive/thematic activities

• Maintain close communication with stakeholders

• Ability to work with both in-house and external providers to ensure project success

• Monitor KPIs to ensure delivery of key project outcomes

• Generate monthly report for stakeholders

• Responsible for acknowledging messages in the HWE Facil group chat, triggering BAP

cancellations and informing HPB after working hours

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• To possess at least two to three years of relevant working experience

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

• Roles and Responsibilities
• Pre-Production Planning: Attend meetings, schedule rehearsals, and develop production timelines.
• Rehearsals: Oversee rehearsals, take notes on cues and changes, and communicate with the cast and crew.
• Communication: Act as the primary contact between the director, cast, and crew; distribute schedules and notes.
• Technical Coordination: Collaborate with the technical crew on lighting, sound, and set changes; conduct technical rehearsals.
• Performance Management: Manage backstage during performances, call cues, and handle emergencies.
• Health and Safety: Ensure safety protocols are followed and conduct safety briefings.
• Working hours 9pm to 6am may include weekend and public holidays

• Work in close collaboration with Business Management Unit Vice President and Regional Marketing team to proactively understand the strategic needs of the Business, and how digital marketing can contribute to business growth.
• Provide communications consultancy services on Business Management Unit communications to all countries in Asia-Pacific.
• Implementation of global and regional online communications activities, including global/regional/country internet, content development for global/regional websites, design digital marketing campaigns and social media programs, etc.
• Coordinate with Communications team members, agency partners and other departments to execute various projects, including the industry’s leading trade fair, developing marketing literature, event modular concept, internal communications, media relations, etc.
• Support digital marketing activities such as Search Engine Optimization and Search Engine Marketing, etc.
• Support global and regional internal communication activities.

Requirements

• Bachelor's degree in Communications, Media or Marketing
• Minimum 8 years of experience in digital marketing, branding and marketing communications.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Company Overview:

2GETHER EVENTS PTE. LTD. is a newly established event management company, specializing in event coordination and artist management. We focus on creating memorable experiences that resonate with audiences and enhance the visibility of artists. We provide services in publicity, media engagement, and project management for events, working closely with event organizers, corporate brands, and artists.

Key Responsibilities:

• Develop and implement PR strategies to enhance the company’s image and position within the industry.
• Create and manage publicity campaigns for clients, ensuring their events secure positive media coverage.
• Help clients pitch and secure media write-ups for their events, working closely with media outlets and influencers.
• Build and maintain relationships with key media outlets, journalists, and influencers.
• Write and distribute press releases, organize media events, and secure media coverage for clients' events.
• Collaborate with event organizers to develop promotional strategies and ensure smooth execution of event promotions.
• Handle the operational and logistical aspects of events, ensuring seamless coordination with vendors, suppliers, and internal teams.
• Manage on-site event operations to ensure all aspects run smoothly, from set-up to post-event closure.
• Handle any public relations crises swiftly and professionally, ensuring the company’s and its clients’ reputations are protected.
• Prepare communication plans for potential issues and act as the company’s spokesperson when needed.
• Monitor and analyze media coverage and event performance, adjusting PR strategies as needed to improve future outcomes.
• Provide reports and feedback to clients on the success of their media and publicity efforts.

Qualifications:

• Diploma in Public Relations, Communications, or a related field.
• Minimum of 1 year’ experience in a PR role, preferably within the events or entertainment industry.
• Strong understanding of media relations and social media platforms.
• Excellent written and verbal communication skills.
• Ability to work under pressure and manage multiple projects simultaneously.

Our client is a rapidly expanding e-commerce company renowned in the wedding and party industry, boasting a substantial following across various digital platforms.

Job Info:

• Salary: Basic up to $8000 + AWS + VB
• Working Hour: Monday - Friday, 9am - 6pm
• Location: Raffles City

Job Scopes:

• Influencer Marketing Campaigns: Develop and execute influencer marketing campaigns across social media and offline channels
• Collaboration with Creative Team: Work closely with the in-house Creative team to drive impactful results across all social channels
• Industry Relationships: Establish and nurture relationships with key industry partners on social platforms
• Talent Identification: Identify talent partners based on company initiatives and project needs, taking a strategic, data-driven approach to include nano, micro, macro influencers, and content creators
• Community Expansion: Expand and nurture the existing influencer community, strengthening relationships through day-to-day communication via email, phone, text, etc
• Relationship Management: Maintain and create new talent relationships through mailings, gifting, and outreach, ensuring alignment and transparency
• Performance Targets: Exceed targets in revenue, engagement, messaging, and follower growth by collaborating with social, communications, and editorial teams
• Budget Management: Manage influencer marketing forecasts, budgets, and optimizations based on business needs
• KPI Measurement: Measure the success of social media activations through KPIs and forecasting
• Influencer Calendar: Develop and manage an Influencer calendar to leverage across all social channels
• Trend Monitoring: Stay informed on pop culture, social media, influencer trends, emerging technologies, and platform updates

Job Requirements:

• Bachelor’s Degree or equivalent experience.
• 5+ years of related experience, preferably within Influencer Marketing, social media, or PR in the fashion industry.
• An ideal candidates will have a personal rolodex of influencer and celebrity talent relationships with and an eye for new upcoming talent.
• Expert in leading social media platforms (TikTok, Instagram, YouTube, Twitter, Facebook, etc.) and understands digital marketing trends.
• Ability to think strategically and creatively.
• Flexibility to adapt quickly to changing business needs and dealing with ambiguity.
• PC Skills, including MS Office, and MS Outlook.
• Excellent written and verbal communication skills with keen attention to detail.
• Comfortable with occasional travel.
• Self-starter, ability to thrive in a fast-paced environment.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Ian Gan Zhi Shen | EA Personnel No.: R21102913

We are looking for a Social Media Marketing Manager who is skilled in driving conversions, increasing sales, and engaging our online community. You will lead our social media strategy, create impactful content, manage campaigns, and handle customer inquiries to support our growth objectives.

Key Responsibilities

1. Conversion-Driven Social Media Strategy

• Develop and execute social media strategies that drive traffic, increase sales, and convert followers into customers.
• Identify and target high-potential customer segments with content that meets their needs.
• Collaborate with the sales team to align social media efforts with sales goals.
• Monitor performance metrics to refine strategies and ensure continuous improvement in driving sales.

2. Content Creation and Optimization for Sales

• Create, curate, and optimize engaging content (posts, videos, ads) designed to drive conversions, including product promotions and special offers.
• Use tools like Canva, CapCut, or similar software to design visually compelling content tailored for different platforms.
• Regularly analyze content performance to adjust strategies and maximize engagement and sales.

3. Community Management and Customer Engagement

• Actively manage the social media community by responding to comments, messages, and enquiries quickly and professionally.
• Collaborate with the sales team to address enquiries and feedback, enhancing customer satisfaction and trust.
• Handle enquiries from social media channels, guiding potential customers towards booking appointments or making purchases.

4. Social Media Advertising and Campaign Optimization

• Plan, create, and manage paid social media campaigns to generate leads and increase sales.
• Develop compelling ad creatives and copy that resonate with target audiences.
• Continuously monitor and optimize campaign performance to meet and exceed sales objectives.

5. Lead Management and Sales Support

• Implement systems to track and follow up on leads generated through social media.
• Work with the sales team to refine lead management processes and improve conversion rates.
• Provide insights from social media engagement to improve products and services.

6. Trend Monitoring and Strategic Adjustments

• Stay updated on the latest social media trends, platform updates, and best practices.
• Adapt strategies based on changing trends and user behaviors to maintain relevance and effectiveness.
• Introduce innovative methods and tools to enhance engagement and drive sales.

Required Skills and Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or a related field, with at least 4 years of experience in social media marketing, driving conversions and sales.
• Strong knowledge of social media platforms (Facebook, Instagram, TikTok, XHS, etc.), with experience in community management and customer engagement.
• Proficient in social media tools, analytics, and video editing software (e.g., Canva, CapCut).
• Excellent communication, creative, and analytical skills to craft compelling content and optimize campaigns.
• Ability to work independently, handle multiple tasks, and meet tight deadlines while ensuring high-quality outcomes.

Our client is Fashion brand established in Singapore. Due to their current expansion plan, they are looking for a Social Media Marketing Manager , in hopes of developing the current high performing Marketing team. They are located in the Central area – easily accessible.

Duties of Social Media Marketing Manager:

• Identify and engage influencers (nano, micro, macro) and content creators to align with company goals and projects.
• Maintain and grow relationships with influencers through ongoing communication and outreach, expanding into new demographics.
• Strengthen partnerships with talent via mailings, gifting, and brand initiatives.
• Work with teams to exceed targets in revenue, engagement, and follower growth.
• Manage influencer marketing budget and forecast, optimizing strategies based on business needs.
• Track and analyze the success of social media campaigns using KPIs.
• Develop and manage an influencer calendar for all social channels.
• Stay updated on trends in social media, influencer marketing, and emerging platforms.

Requirements:

• Degree holder in relevant discipline
• More than 5 years of experience in handling social media platform, typically Fashion Retail Industry
• Possess a rich network of KOL/ Influencer for branding purpose

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Opus is in search of a motivated individual who is passionate in brand storytelling to be part of our team.

We are a PR & talent management agency with a sharpened expertise in creating communications strategies to drive impact. Bolstered by our strong network of press, social media and public personalities, we elevate the presence of our clientele by crafting customizedsolutions to deliver powerful storytelling - be it through PR, social media, consumer or community experiences.

With a growing portfolio of reputable clients, this opportunity will offer you a dynamic and collaborative work environment where you will play a part in executing strategies across the luxury, fashion and hospitality realm.

Able to provide support related to all aspects of event project management

- Prepare and present event proposal to clients

Coordinate and execute corporate events and related logistics planning.

- Build and maintain good relationship with clients

- Oversee project management timelines and details

- Provide on-site support and ensure smooth operations of events

- Undertake any other ad hoc related duties as assigned

- Able to work in a fast paced environment, under tight deadline

- Able to brainstorm and develop event proposals and presentations

- Preferably experienced in events, eg. corporate events, road shows, product launch

Requirements:

Minimum 3-5 years working experience in events.

Good communication, administrative and coordination skills.

Proficient in Microsoft applications such as Microsoft word and powerpoint, etc.

Good communicator, team player, mature and well organized.

Good command of written and spoken english

Only Singaporeans

Able to take extra duties, weekends and PH occasionally

Roles & Responsibilities include but are not limited to:

• Establishes and oversees the logistical and administrative support needs of events; may include site surveying, cash flow management, scheduling, and crowd management.
• Manage and oversee project deadlines and necessary deliverables to ensure they are met
• Proactively soliciting and handling sales opportunities
• Oversee the production of all necessary collaterals and products with various departments
• Assess event goals, run pre and post-event meetings in preparation for the event, and manage the profitability of the client.
• Liaise between client and service providers, as well as contract negotiation
• Establish and maintain effective working partnerships with all relevant internal colleagues and associates. Maintain positive relationships with various external business partners and stakeholders
• Take on any other responsibility as assigned by the management

Jobs Requirements

• Minimum 3 years’ experience in events production and management
• Degree / Diploma in events, marketing or related qualification preferred
• Relevant experience with planning and management of luxury, lifestyle or corporate events and exhibitions
• Possess strong client management and account servicing experience
• Highly motivated and efficient
• Resourceful in getting unique venues and vendors
• Creative and with a good sense of aesthetics
• Class 3/3A driving licenses preferred

How to Apply:

Interested candidates are invited to submit their resume and a cover letter outlining their suitability for the role to [email protected]

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for processing and administration by the company relating to this job application.

*We regret to inform you that only shortlisted candidates will be notified

Working location: Telok Ayer

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Create and schedule captivating content across social media platforms to engage and grow our audience
• Manage and regularly update the company’s social media profiles with fresh, relevant content
• Monitor social media channels for customer inquiries and comments, providing quick and thoughtful responses
• Plan and execute exciting social media campaigns to showcase our products, services, and events
• Collaborate with the marketing team to ensure social media efforts align with broader marketing strategies
• Use analytics tools to track and measure the performance of campaigns, identifying areas for improvement
• Prepare regular reports on social media activity, engagement, and follower growth
• Actively engage with followers by liking, commenting, and sharing relevant posts, building genuine connections
• Foster community growth by interacting with our audience and encouraging user-generated content
• Stay on top of the latest social media trends, tools, and best practices to keep our strategies fresh and effective
• Innovate by testing new approaches to enhance the company’s social media presence and performance

JOB REQUIREMENT

• Minimum Diploma and above
• Strong communication and writing skills
• Proficiency in using social media platforms and management tools
• Creative thinking and ability to develop engaging content
• Hardworking with high initiative and willing to take on new challenges

EA Reg. Number: R21100629

EA License Number: 22C1278

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Integrated Media Manager (Singapore)

5 months maternity cover

As a Media Manager for our technology client, you will be responsible for collaborating with APAC-based and regional media agencies and internal stakeholders to manage ongoing cross-media initiatives and campaigns across multiple regions, assisting in implementing the regional rollout of global media planning tools. 

The person will be the day-to-day consultant on media strategy for the initiatives mentioned above, including but not limited to channel, audience and ad format strategy, best practices and optimisation to attain program efficiency goals. Basic knowledge of measuring channel/campaign effectiveness is useful for this role.

Role: 

• Manage central media projects that span all product areas, liaising with various local & regional agencies to collect and validate media data. 
• Attend meetings with relevant internal teams and agencies and be able to provide concise notes on key takeaways and actions. 
• Execute training to Marketing teams and agencies as global tools roll out in APAC.
• Provide exceptional support to run cross-channel initiatives in APAC and analyse results to surface key implications for the business.
• Manage agency workflow as it pertains to media, such as reporting, benchmarks and media forecasting.
• Own stakeholder narratives for internal regional, and global leadership on media plan strategy, reporting, roadmaps and learnings.

You:

• BA/BS degree or equivalent experience
• 5+ years of working experience within a marketing/media agency environment
• Solid project management skills and communication skills are mandatory 
• Strong proficiency with presentation software (e.g. Google Slides/PowerPoint) for producing presentations and Google Sheets/Excel for handling large data
• Strong data organisation skills, especially in Google Sheets, to efficiently summarise and present data (comfortable using pivot tables and functions)
• Experience in online/offline media strategy & brand planning experience
• High-level knowledge of channel/campaign measurement 

• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.