Total 2 front desk officer job vacancies in PR / Media / Communications category in ntu novena campus singapore

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Enterprise Services and Public Affairs (ESPA) aims to enhance how our stakeholders perceive and experience Citi.  We manage our reputation by engaging with our stakeholders and delivering great spaces and services to colleagues and clients.

We’re currently looking for a high caliber professional to join our team as Officer, Event Marketing Project Co-ordinator - Hybrid (Internal Job Title: Event Mkt Project Coordinator - C10) based in Singapore.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

The Event Marketing Project Coordinator is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities:

• Independently plans company meetings and events (Onsite and Off-site)
• Integrates event planning and trade show industry knowledge to planning company sponsored events
• Independently coordinates site hotel selection process
• Negotiates with site hotel management on costs
• Uses judgment in recommending potential event sites with management
• Develops and manages budgets and approve costs
• Independently confers with publications & promotion department to develop special print items needed for each event
• Manages all travel plans, hotel accommodations, and airline reservations associated with events.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

Qualifications:

• Minimum 1-2 years of Project Management and Event Planning experience required.
• Bachelor’s Degree or equivalent work experience with a minimum 4+ years in finance, event marketing and/or hospitality industry experience
• Ability to effectively manage multiple priorities simultaneously in a fast-paced environment.
• Capability to work virtually and with a global team in multiple time zones. Excellent time management skills to handle projects that have long and short lead times.
• Demonstrated communication skills with analytical, problem solving and reporting experience high level of computer skills including Word, Excel, PowerPoint, Outlook.
• Collaborative "team player" orientation with a regional cultural awareness.
• Flexibility in work hours.
• Knowledge of event trends that affect financial services industry and conference centers; read financial and marketing publications, keep current on cultural and sporting events and restaurant reviews to ensure ideas are innovative.

Education:

• Bachelor’s Degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

JOB RESPONSIBILITIES

1. Provide efficient telephone services by answering calls promptly and in a courteous and helpful manner.

2. Receive, acknowledge and relay all incoming calls on the switchboard and telephone in the department to the parties concerned in a fast, accurate and courteous manner.

3. Ensure that telephone courtesy and techniques are put into practice.

4. Input the wake-up calls requested into the FCS system and ensure that it is prompty executed.

5. Take note of daily events and new instructions on the white board in the Telephone department.

6. Check and record incoming faxes and distribute to respective departments concerned.

7. Assist guests and staff on general enquiries and connection of overseas calls.

8. Furnish maximum information related to the Hotel to guests or other related parties, provided that the information is not deemed confidential such as management policies, rules and regulations and guest’s information.

9. Transmit or relay accurately and promptly all messages requested by guests and staff.

10. Keep data and records for all long distance calls made through Operators.

11. Perform other duties as and when assigned by the Management.

JOB REQUIREMENTS

1. Possess at least a GCE ‘N’ / ‘O’ Level or equivalent.

2. At least 1 year of experience in related field.

3. Excellent in communication and interpersonal skills.

4. Proficient in Microsoft Office.

5. Able to work independently and as a team member.

6. Willing to take on a three (3) rotating shifts jobs.

7. Able to work 6 days work week including Saturdays, Sundays and Public Holidays.

8. Preferably able to communicate English, Mandarin and local dialects such as Cantonese, Hokkien and Teochew to attend to hotel guests from China, Taiwan and Asia Pacific countries.

9. Able to commence employment within short notice period.

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.