Total 2 health consultant job vacancies in PR / Media / Communications category in d15 katong joo chiat amber road

Job Description:

The Intercultural Communication Consultant will apply expertise in intercultural studies and research to help organizations communicate their values, particularly in the Asian context. Responsibilities include researching organizational history, developing tailored communication strategies, and providing training and coaching to improve cross-cultural collaboration, with a focus on multilingual environments. Personal cross-cultural experience is essential, as insights gained from actual time spent living in or working with different cultures enhance understanding beyond theoretical knowledge.

Required Knowledge, Character and Skills

• Familiarity with Asian cultural frameworks and multilingual communication, with both English and Mandarin proficiency preferred. Fluency in other languages is a plus.
• Understanding of cultural differences and their impact on communication.
• Cultural sensitivity, empathy, adaptability, and integrity.
• Ability to analyze cultural differences and provide practical recommendations.
• Expertise in research, communication strategy development, and strong training, coaching, and mediation skills in cross-cultural settings.
• Living or working experience in different cultures.

Major Areas of Responsibility

· Research & Strategy Development:
Conduct research on organizational history and cultural issues, analyze these findings, and provide recommendations to improve international interactions. Design culturally appropriate communication strategies for the Asian context.

· Training, Development & Coaching:
Lead workshops on intercultural competence, develop cross-cultural training programs, and provide coaching on cross-cultural communication, especially in Mandarin-speaking environments.

· Facilitation & Consultation:
Facilitate negotiations between parties from different cultures, analyze cultural differences, and offer guidance on effective communication strategies. Advise organizational leadership on best practices for enhancing collaboration and resolving cultural and linguistic conflicts.

Main Responsibilities

Plan, design, implement and monitor social media marketing campaigns.

Create, curate and manage social media content, including text, audio, visual and multimedia formats.

Engage users with prompt responses, organize competitions, ask questions and cultivate relationships.

Monitor social media trends, including developments in design, applications, strategy and innovation to stay relevant and effective.

Create comprehensive marketing plans to boost brand image, increase customer engagement and improve conversions.

Design, implement and manage social ad campaigns integrated into the company’s strategic marketing plans.

Hire and supervise talented creatives, including Freelance Writers and Graphic Designers, and coordinate their activities to achieve social media campaign objectives.

Track social media campaigns’ key performance metrics to maximize results and report progress to management.

Knowledge, Skills and Experience Needed for the Job

Minimum Bachelor’s degree or equivalent

Three or more years of relevant work experience in social media marketing or related role

Proven knowledge and experience in the fundamentals of classical marketing

In-depth knowledge and application of content marketing theory

Excellent communication skills in both Mandarin and English

Demonstrated understanding of social media platforms (mainly for Chinese platforms such as WeChat, Red, DouYin/TikTok), their unique audiences and how to use them to maximize branding and marketing efforts

Exceptional time management skills and interpersonal relations

In-depth knowledge of analytics software, content management systems and SEO tools