Total 2 human resources job vacancies in PR / Media / Communications category in raffles place

Duration: > 6 months

About Us:

SHRI is dedicated to providing outstanding services to our members and fostering a vibrant community. Our team is passionate about member engagement, and we are looking for a driven intern to assist with our Customer Relationship Management (CRM) efforts. This internship is a fantastic opportunity to gain hands-on experience in membership administration and CRM systems.

Responsibilities:

• Assist in managing and updating the CRM database to ensure member information is accurate and up-to-date.
• Support the membership team in onboarding new members, including processing applications and maintaining records.
• Help analyse member data to identify trends, preferences, and opportunities for enhanced engagement.
• Generate reports and provide insights to the management team on membership metrics and CRM performance.
• Perform administrative tasks as needed to support the membership team.

Qualifications:

• Currently pursuing studies in Business Administration, Marketing, Communications, or a related field.
• Strong organisational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with CRM systems (e.g., Salesforce, HubSpot) is a plus.
• Ability to work independently and as part of a team.
• Positive attitude and eagerness to learn.

What We Offer:

• Hands-on experience with CRM systems and membership administration.
• Mentorship and guidance from experienced professionals in the field.
• Opportunities to network and build relationships within the industry.
• A supportive and collaborative work environment.
• Potential for future career opportunities within the company.

Job Summary

The Event & Membership Executive is responsible for planning, organizing, and executing events and initiatives that enhance member engagement and satisfaction. This role also involves managing membership-related activities, including recruitment, retention, and providing excellent member services to foster a strong and connected community.

Key Responsibilities

Event Management

• Plan, organize, and execute events, including workshops, conferences, networking sessions, and other member-focused activities.
• Coordinate with vendors, venues, and suppliers to ensure seamless event execution.
• Manage event budgets, timelines, and logistics, ensuring alignment with organizational goals.
• Handle event marketing, including promotional materials, email campaigns, and social media updates.

Membership Management

• Support the recruitment and onboarding of new members.
• Maintain accurate membership records and manage renewals.
• Respond to member inquiries and provide excellent customer service.
• Develop and implement strategies for member retention and engagement.
• Collaborate with other teams to create value-added services and benefits for members.

Administrative Duties

• Maintain accurate records of events, memberships, and related documentation.
• Prepare reports on event outcomes and membership statistics.
• Assist in drafting and distributing newsletters, announcements, and other communications.

Requirements:

• Diploma in Event Management, Marketing, Business Administration, or a related field.
• Proven experience in event planning and membership services.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite and event management tools.