Total 4 process development engineer job vacancies in PR / Media / Communications category in tanah merah harbourfront and marina bay north east

Enterprise Products is seeking a Documentation Engineer/Technical Writer to join a global team of writers that documents tools and processes used within Meta. You will be responsible for the quality, discoverability, and accuracy of the content, enabling productivity at scale.

RESPONSIBILITIES

• Design, create, curate, and maintain content for tools and processes used within Meta.
• Ensure the quality, discoverability, and accuracy of content.
• Use metrics to monitor and improve overall content health.
• Synthesize user needs, best practices, business priorities, engineering constraints, and other contextual information to formulate, articulate, and advocate for content-related decisions.
• Build strong, collaborative relationships with Product Managers, Engineering, UX Designers, Support, and with your writing team colleagues.
• Educate and train Engineers and other Meta employees to create useful documentation.
• Help to promote a culture of documentation at Meta.
• Create and maintain code samples and sample applications, as needed.

MINIMUM QUALIFICATIONS

• BA/BS in Computer Science or English or equivalent work experience.
• 6+ years experience in writing, technical documentation, and/or authoring complex technical documentation for multiple audiences.
• Experience independently defining and driving technical documentation projects.
• Established record of project ownership, project management, and self-direction.
• Experience working with markdown content formatting.
• Experience interpreting example code so that it can be explained to users.
• Experience producing and organizing content with a logical flow.
• Excellent analytical and written communication skills.
• Experience communicating clearly and effectively with peers, colleagues, customers, and project teams.
• Experience meeting multiple deadlines.
• Experience setting priorities and escalating issues appropriately.

PREFERRED QUALIFICATIONS

• Prior experience as a Technical Writer/Documentation Engineer at Meta.
• Experience programming, using the command-line, trying out user interfaces, and working with prototypes in test environments.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

JOB SUMMARY

The Event Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.

CORE WORK ACTIVITIES

Managing Sales Activities

· Manages sales efforts for the hotel including local corporate and social catering.

· Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.

· Responds to incoming catering opportunities for the hotel.

· Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.

· Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

· Closes the best opportunities for the hotel based on market conditions and hotel needs.

· Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

· Designs, develops and sells creative catered events.

· Maximizes revenue by up-selling packages and creative food and beverage.· Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence, Banquet Event Order).

· Participates in and practices daily service basics of the brand.

· Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.

· Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company.

Providing Exceptional Customer Service

· Interacts effectively with sales, kitchen, vendors, competitors, local community, and other hotel departments in order to ensure guest satisfaction.

· Executes and supports the company’s Customer Service Standards and hotel’s Brand Standards.

· Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.

· Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.

· Gains understanding of the hotel’s primary target customer and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

· Develops a close working relationship with operations to ensure execution of strategies at the hotel level.

Additional Responsibilities

· Performs other duties, as assigned, to meet business needs.

Salt is looking for a Unified Communication Engineer for a global technology client for a yearly renewable contract role. You will be Providing support for hybrid, in-person, and virtual meetings including configuring webinar settings, controlling in-meeting functions, and operating AV equipment such as microphones and presentation laptops.

Responsibilities:

· Reviews construction plans for new meeting rooms and specifies correct room requirements according to the Global AV Standards.

· Reviews telecom needs with project stakeholders and creates programming sheets for telecom system programming.

· Assists project team with procurement of telecom hardware.

· Assists project team with procurement and oversight of audiovisual vendor for assigned projects.

· Supports vendor and internal stakeholders with commissioning and validation of new telecom and audiovisual systems.

· Coordinates and plans upcoming meetings and webinars with meeting stakeholders including executive administration and corporate real estate teams.

Qualification:

· At least 3+ years years’ experience

· AVIXA CTS, CTS-D, CTS-I certifications preferred.

If this role sounds like your ideal job move, please reach out to me, Jaya at [email protected] alternatively you may apply via the system!

Regret only shortlisted candidates will be notified.

CEI No: R1659595 / EA No: 07C3147

Enterprise Products is seeking a Documentation Engineer/Technical Writer to join a global team of writers that documents tools and processes used within Meta. You will be responsible for the quality, discoverability, and accuracy of the content, enabling productivity at scale.

RESPONSIBILITIES

• Design, create, curate, and maintain content for tools and processes used within Meta.
• Ensure the quality, discoverability, and accuracy of content.
• Use metrics to monitor and improve overall content health.
• Synthesize user needs, best practices, business priorities, engineering constraints, and other contextual information to formulate, articulate, and advocate for content-related decisions.
• Build strong, collaborative relationships with Product Managers, Engineering, UX Designers, Support, and with your writing team colleagues.
• Educate and train Engineers and other Meta employees to create useful documentation.
• Help to promote a culture of documentation at Meta.
• Create and maintain code samples and sample applications, as needed.

MINIMUM QUALIFICATIONS

• BA/BS in Computer Science or English or equivalent work experience.
• 8+ years experience in writing, technical documentation, and/or authoring complex technical documentation for multiple audiences.
• Experience independently defining and driving technical documentation projects.
• Established record of project ownership, project management, and self-direction.
• Experience working with markdown content formatting.
• Experience interpreting example code so that it can be explained to users.
• Experience producing and organizing content with a logical flow.
• Excellent analytical and written communication skills.
• Experience communicating clearly and effectively with peers, colleagues, customers, and project teams.
• Experience meeting multiple deadlines.
• Experience setting priorities and escalating issues appropriately.

PREFERRED QUALIFICATIONS

• Prior experience as a Technical Writer/Documentation Engineer at Meta.
• Experience programming, using the command-line, trying out user interfaces, and working with prototypes in test environments.
• Experience documenting common platforms and components used by other products.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.