Total 5 sales coordinator job vacancies in PR / Media / Communications category in D23 Hillview, Dairy Farm, Bukit Panjang, Choa Chu Kang

Job Description: Event Sales Coordinator

Position Overview:
The Wedding Sales Coordinator is responsible for assisting clients in planning and executing private , wedding & corporate events, providing a seamless and memorable experience. This role involves working closely with clients to understand their preferences, coordinating logistics with internal and external vendors, and ensuring the highest level of service. The Sales Coordinator will support the sales and events team in promoting wedding packages, managing client relationships, and overseeing event execution to meet client satisfaction and company standards.

Key Responsibilities:

1. Sales and Client Relations:Respond promptly to wedding / corporate inquiries and provide comprehensive information on packages, venue options, and services.
   Schedule and conduct venue tours for prospective clients, showcasing spaces and addressing any questions.
   Assist clients in selecting wedding / seminar packages tailored to their preferences and budget.
   Develop and maintain positive relationships with clients throughout the sales and event planning process.
   
2. Event Planning and Coordination:Collaborate with clients to finalize event details, including catering, décor, seating, and timeline.
   Coordinate with vendors, such as external caterers, florists, decorators ensuring all services align with client expectations.
   Prepare event layouts and timelines to guide the operations team and ensure smooth event execution.
   Oversee event setup, guest arrival, and tear-down, addressing any issues that arise during the event.
   
3. Administrative Support:Maintain accurate records of client communications, contracts, payments, and event details.
   Prepare and process contracts, proposals in a timely manner.
   Assist in tracking sales targets, generating reports, and preparing presentations as needed.
   
4. Customer Service Excellence:Act as the primary point of contact for clients, ensuring timely and effective communication.
   Resolve any client concerns or last-minute changes professionally and efficiently.
   Ensure a memorable experience for clients and guests by exceeding service expectations.
   
   

Qualifications:

• Bachelor's degree in Hospitality, Event Management, Sales, or a related field preferred.
• 1-3 years of experience in wedding or event sales, hospitality, or customer service roles.
• Strong understanding of wedding /corporate trends, customs, and client preferences.
• Exceptional organizational skills and attention to detail.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency in Microsoft Office Suite, and CRM systems.

Additional Requirements:

• Flexibility to work weekends, evenings, and holidays as required by event schedules.
• Ability to handle high-stress situations with professionalism and poise.
• Physical ability to oversee event setups and coordinate with vendors on-site
• Negotiating contracts with vendors and suppliers for high quality service within budget.
• Establishing and maintaining relationships with vendors and venues
• Working closely with clients to understand their event requirements and translating these into detailed plans.
• Planning event details and aspects, including seating, dining and guests
• Managing events and addressing potential problems that may arise
• Planning for potential scenarios that could impact the integrity of the event
• Coordinating all aspects of events, including venue selection, catering, entertainment and attendee registration.
• Overseeing the smooth set-up and packing-up of an event and making sure it's on schedule.
• Handling unexpected issues and emergencies that arise before and during events.
• Conducting post-event evaluations to determine how future events could be improved.

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for Events Sales Manager to join our team

Under the guidance and supervision of the Director, Event Management, this candidate handles and manages all aspects of planning and coordination for confirmed groups and events in all market segments. The candidate is responsible for working closely with the organizers to plan and orchestrate all group and event requirements prior to the event day.

This role involved cross divisional work coordination on different aspects of the hotel’s event services. It is the key responsibility of the candidate to ensure well planning with the organizers in order to clearly communicate the requirements and details to operating departments of the hotels for event execution and service delivery on the event days.

As a Events Sales Manager, we rely on you to:

• Works directly with the organizers on their event programs and requirements in order to provide professional advice to facilitate and assist on their planning.
• Conducts venue inspections with the organizers or external contractors for planning meeting or event setup.
• Provides menu recommendations or custom menu design to offer service flexibility as well as to drive upselling.
• Coordinates food tasting arrangement for the organizers on high profile or special events prior to the event days to meet customer expectations.
• Works independently with external vendors to coordinate on special event arrangement, such as venue theme decoration, entertainment arrangement, etc.
• Develops close rapport with organizers to strengthen guest loyalty for repeat business in future.
• Maintains an effective communication and cohesive working relationships with Sales & Marketing team, F&B and other operating departments of the hotel.
• Observes and follows events management service guidelines and standards according to Events Manual.

We are looking for someone who:

• has at least Professional Certificate/NiTEC, Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Preferably Manager specialized in Hotel Management/Tourism Services or equivalent.

Summary

You will be responsible to coordinate the recording of program content for beIN Sports channels. Being an integral member of the Media Operations team, you are the key frontline representative to coordinate with the play-out partner and content providers with the objective of consistently achieving the best possible content on air.

Key Responsibilities

• Manage and coordinate content recording for the channels within stipulated timelines.
• Liaise with internal and external stakeholders such as play-out partner and content providers for smooth delivery of content, whilst maintaining the highest level of customer care.
• Perform quality check and update of programs into the scheduling system.
• Coordinate and monitor the captioning requirements of the channels in applicable markets.
• Trouble-shoot and minimize impact in cases of unforeseen circumstances not limited to extension and cancellation of events, as well as transmission issues.
• Document quality standards, system anomalies, operational procedures and reference materials.
• Optimize and seek efficiencies in workflow and resource utilization with internal and external stakeholders.
• Uphold service delivery standards to achieve accuracy, consistency, and excellence.

Requirements

• At least 1 year of experience in a Media Operations role. Those with no experience are also welcome to apply.
• Good understanding and experience in satellite booking coordination or broadcast transmission.
• Passionate about sports entertainment and media industry.
• Meticulous and equipped with strong time management skills.
• Strong problem-solving and creative resolution skills.
• Good verbal and written communication skills in English.
• Well-honed interpersonal skills to manage various situations.
• Proficiency with Microsoft Office, and ability to adapt to new business management software.
• Ability to multi-task under tight timelines and pressure.
• Equally effective as an independent individual and team environment.

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Develop and execute social media strategies to increase brand awareness and engagement
• Create and curate engaging content for multiple social media platforms.
• Monitor social media channels for trends and opportunities.
• Analyze social media performance and provide regular reports and insights.
• Collaborate with marketing and sales teams to ensure alignment of social media strategies with overall business goals
• Stay up to date with the latest social media trends and best practices

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

Event Project Coordinator Internship (3 to 6 months)

Company Overview:

At EventNook, we stand at the forefront of the MICE industry as a premier online platform for event technology, providing top-tier solutions for event registration and ticketing. Our innovative platform has been trusted by globally recognized corporations such as Apple, Microsoft, Google, Netflix, and Changi Airport, serving clients in over 21 countries. By harnessing the power of advanced cloud and mobile technologies along with SaaS, we're transforming the landscape of event management to ensure efficiency and ease of use. Learn more about how we're changing the game at https://www.eventnook.sg.

Internship Opportunity:

Join us as an Intern for Junior Event Project Coordination and become an integral part of our customer success team. This role is designed for those who are passionate about delivering exceptional customer service and are eager to contribute to the success of event implementations. As an intern, you'll have the opportunity to learn firsthand about our industry-leading platform and play a key role in coordinating and supporting event projects.

Here are some opportunities you may get:

• Witnessing the fast pace growth of the startup and expansion
• Explore the overseas adventure while supporting regional events
• Witnessing the execution of great events
• Experienced in directing significant initiatives, demonstrating project management and communication abilities with diverse stakeholders.

Key Internship Responsibilities:

• Support in resolving customer inquiries and issues swiftly and effectively.
• Assist in providing reliable event consultation alongside our senior coordinators.
• Help manage and ensure the seamless execution of significant event projects, aiming for the highest levels of customer satisfaction.
• Gain comprehensive knowledge of our platform and technologies to support event registration and ticketing.
• Collaborate with our sales and product teams to facilitate the flawless execution of event projects.
• Engage in preparing and conducting live product training sessions for clients across different regions.
• Initiate follow-ups with clients to optimize their use of our services.
• Provide on-the-ground support during events to ensure their success.
• Contribute to creating and refining event management resources, including tutorials, guides, and documentation.
• Participate in efforts to enhance our operational processes (SOP and SLA).
• Be prepared for frequent travel to offer technical and project support at events.

Who We Are Looking For:

• A reliable, detail-oriented individual who prioritizes customer satisfaction.
• Strong problem-solving abilities and empathy.
• Capable of multitasking, prioritizing, and efficiently managing time.
• Comfortable working both independently and in a fast-paced environment.
• Technologically adept with a good understanding of web-based services.
• Willingness to travel for international event support.
• Prior experience in Project Management or Event Projects is beneficial but not mandatory.
• Singaporeans / PR applicants are given preference.

Application Instructions:

If you're eager to embark on a rewarding internship within a vibrant and innovative company, we want to hear from you. Please forward your cover letter and CV to [email protected], and remember to mention the internship title in your email's subject line.