Total 35 shipping executive job vacancies in PR / Media / Communications category in D09 Cairnhill, Orchard, River Valley

• Contribute to development of strategies and workplans with team to enhance workplace health, staff well-being and engagement aligned to organisation's vision, mission, values, and directions.
• Contribute in the conceptualisation, design, implementation, evaluation review, and continuous enhancement of staff engagement and well-being initiatives.
• Consult and co-lead with institution leads (where appropriate) as part of communities of practice to enhance staff wellbeing, especially for staff protection measures against abuse and harassment by external and internal perpetrators, mental wellbeing, resiliency, peer support programs etc.
• Track established indicators as appropriate (e.g. pulse surveys), and collaborate with institutions’ leads to analyze and improve wellbeing where necessary.
• Support the planning and curation of talks and communication materials to raise literacy and awareness on wellbeing and resiliency, including annual staff wellbeing campaign. Oversee and plan digitalization efforts to improve connectivity and staff’s accessibility to wellbeing resources and programs.

Interested applicants please email a copy of your resume to [email protected]

Tele @jesswongie OR WA 96503173

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

The Job:

• Marketing planning
• Requires to execute existing marketing plans according to business requirements
• Marketing Communications
• Oversees all marketing communications efforts for new cars and bikes including ongoing tactical communications
• Launch campaigns and material
• Media planning & strategizing
• Events management & execution (Virtual and Offline)
• All events conceptualisation, planning, budgeting and execution

The Requirements:

• Min Dip/ Degree Holder with Min 4-5 years of relevant working experience
• Proficient in MS Office

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

The Job:

• Marketing planning
• Requires to execute existing marketing plans according to business requirements
• Marketing Communications
• Oversees all marketing communications efforts for new cars and bikes including ongoing tactical communications
• Launch campaigns and material
• Media planning & strategizing
• Events management & execution (Virtual and Offline)
• All events conceptualisation, planning, budgeting and execution

The Requirements:

• Min Dip/ Degree Holder with Min 4-5 years of relevant working experience
• Proficient in MS Office

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

We are seeking a talented and driven Social Media Executive to manage our presence on My Little Red Book (Xiaohongshu), a leading Chinese social media. The successful candidate will be responsible for creating engaging content, analysing metrics, and developing strategies to increase our followers and improve engagement rates, tailored specifically to the Chinese market.

Key Responsibilities:

Content Creation & Management:

• Develop, curate, and schedule high-quality, engaging content tailored for My Little Red Book (Xiaohongshu).
• Create and manage a content calendar that aligns with marketing campaigns, product launches, and company events.
• Collaborate with the design team to produce visually appealing graphics and videos that resonate with the Chinese audience.
• Collaborate with other marketing executives to re-purpose existing content from other platforms to cater to My Little Red Book’s audience.

Strategy Development:

• Develop and implement social media strategies to increase brand awareness, engagement, and website traffic.
• Monitor and analyse social media trends and competitors' activities to identify opportunities for growth.
• Create and execute social media advertising campaigns to reach target audiences.

Community Management:

• Engage with followers, respond to comments and messages, and manage online discussions in a timely and professional manner.
• Build and maintain relationships with influencers and brand ambassadors on My Little Red Book to enhance brand loyalty and reach.

Analytics & Reporting:

• Track and analyse social media performance metrics using tools
• Prepare and present regular reports on social media activities, highlighting successes and areas for improvement.
• Use insights from data to adjust strategies and improve overall performance.

Collaboration:

• Work closely with the marketing team to ensure social media activities are integrated with broader marketing initiatives.
• Collaborate with other departments to gather content ideas and ensure consistent brand messaging.

Job Requirements:

• Bachelor’s degree in Marketing, Communications, or a related field.
• Proven experience as a Social Media Executive or similar role.
• Strong understanding of My Little Red Book (Xiaohongshu) platform, algorithms, and best practices.
• Excellent written and verbal communication skills in both English and Chinese (Mandarin).
• Proficiency in social media management tools and analytics platforms specific to the Chinese market.
• Creative mindset with the ability to develop engaging content.
• sStrong organiational and time-management skills.
• Ability to work independently and as part of a team.
• Knowledge of SEO and web traffic metrics is a plus.

Preferred Skills:

• Experience with graphic design tools such as Adobe Photoshop, Illustrator, or Canva.
• Familiarity with video editing software.
• Experience with social media advertising and campaign management.

Responsibilities:

• Provide administrative support to the event planning and management team.
• Handle the Help-Estate Event email account on event-related emails, phone calls and correspondences with both internal and external hirer and coordinate all event enquiries and reply with a corrective action procedure within the Work Priority Classification Response Time after receiving the email.
• Work closely with the Event Managers, Event Support Executive, Event Technician and Zone Managers to ensure effective communication and seamless coordination of tasks.
• Updaye data entry into event management record or system of all the event-related and keep records, generate reports (on the events carried out, consolidated calculation of monthly, quarterly and yearly rentals, venue utilisation and problems encountered) and any document of event-related activities.
• Check the meeting or conference room calendars, especially Boardroom, consolidate in a report to submit on weekly basis and inform the relevant parties on the important dates and time.
• Work on the booking of facilities and inform technical team of booking or event requirements and ensure all the booking forms and rental rates are up to-date. This includes sending out event information to relevant parties in preparation for all the events.
• Liaise with Car Park Team for issuance of complimentary car park tickets and carpark lot reservations as and when required.
• Undertake any other related duties stipulated by the client

Requirements:

• Diploma or Higher Nitec or Nitec or WSQ skills certification in Administration or Event Administration, Media Management Mass Communication, Business Management or equivalent, with minimum three (3) years of relevant working experience in event planning and management.
• Good computer skills and fully competent in MS Office software.
• Good writing, interpersonal and communication skills, service oriented and ability to work independently.

About Us:

At OOm Group, we are passionate about digital marketing and committed to empowering progress through digital transformation. Since 2006, we have been a leading digital performance marketing agency in Singapore, helping businesses of all sizes—including SMEs, enterprises, government agencies, and non-profit organizations—achieve their digital marketing goals.

Location: Central, Somerset

Working Hours: Mon-Fri 9am-6pm

Benefits: Birthday Leave, Cash Benefits & Performance Bonus

Responsibilities:

Content Creation and Management:

• Develop and execute engaging, on-brand content for social media channels, including Facebook, Instagram, LinkedIn, and TikTok.
• Attend client meetings to understand their business goals and tailor content accordingly.
• Create compelling content for both owned and paid platforms, ensuring alignment with overall marketing strategies.

Strategy Development:

• Develop a comprehensive social media strategy and manage content calendar planning.
• Set campaign KPIs and track performance benchmarks, providing analysis and recommendations for improvement.
• Provide actionable insights based on data analysis, industry trends, and best practices.

Performance Monitoring:

• Compile, measure, and analyze social media metrics to assess campaign effectiveness.
• Manage daily social media activities, including content creation, post scheduling, and strategic organization to maximize engagement and reach.
• Monitor and analyze social media performance using relevant tools, delivering regular reports and insights.

Collaboration and Administration:

• Collaborate with cross-departmental teams to ensure content aligns with brand guidelines and messaging.
• Maintain seamless communication across various groups to keep all stakeholders informed and engaged.
• Conduct research on current benchmark trends and audience preferences in collaboration with the digital marketing team.

Digital Marketing Execution:

• Conceptualize and oversee digital and online strategies, specifically tailored for Facebook, Instagram, and TikTok.

Requirements:

• Bachelor’s degree in Marketing, Communications, or a related field.
• Proven experience in social media management and content creation.
• Strong analytical skills with the ability to interpret data and generate insights.
• Familiarity with social media management tools and analytics platforms.

Interested applicants may send your updated resume to +65 8068 2355 or by clicking "Apply". Only shortlisted candidates will be notified.

About Us:

At OOm Group, we are passionate about digital marketing and committed to empowering progress through digital transformation. Since 2006, we have been a leading digital performance marketing agency in Singapore, helping businesses of all sizes—including SMEs, enterprises, government agencies, and non-profit organizations—achieve their digital marketing goals.

Location: Central, Somerset

Working Hours: Mon-Fri 9am-6pm

Benefits: Birthday Leave, Cash Benefits & Performance Bonus

Responsibilities:

Content Creation and Management:

• Develop and execute engaging, on-brand content for social media channels, including Facebook, Instagram, LinkedIn, and TikTok.
• Attend client meetings to understand their business goals and tailor content accordingly.
• Create compelling content for both owned and paid platforms, ensuring alignment with overall marketing strategies.

Strategy Development:

• Develop a comprehensive social media strategy and manage content calendar planning.
• Set campaign KPIs and track performance benchmarks, providing analysis and recommendations for improvement.
• Provide actionable insights based on data analysis, industry trends, and best practices.

Performance Monitoring:

• Compile, measure, and analyze social media metrics to assess campaign effectiveness.
• Manage daily social media activities, including content creation, post scheduling, and strategic organization to maximize engagement and reach.
• Monitor and analyze social media performance using relevant tools, delivering regular reports and insights.

Collaboration and Administration:

• Collaborate with cross-departmental teams to ensure content aligns with brand guidelines and messaging.
• Maintain seamless communication across various groups to keep all stakeholders informed and engaged.
• Conduct research on current benchmark trends and audience preferences in collaboration with the digital marketing team.

Digital Marketing Execution:

• Conceptualize and oversee digital and online strategies, specifically tailored for Facebook, Instagram, and TikTok.

Requirements:

• Bachelor’s degree in Marketing, Communications, or a related field.
• Proven experience in social media management and content creation.
• Strong analytical skills with the ability to interpret data and generate insights.
• Familiarity with social media management tools and analytics platforms.

Interested applicants may send your updated resume to +65 8068 2355 or by clicking "Apply". Only shortlisted candidates will be notified.

About Us:

At OOm Group, we are passionate about digital marketing and committed to empowering progress through digital transformation. Since 2006, we have been a leading digital performance marketing agency in Singapore, helping businesses of all sizes—including SMEs, enterprises, government agencies, and non-profit organizations—achieve their digital marketing goals.

Location: Central, Somerset

Working Hours: Mon-Fri 9am-6pm

Benefits: Birthday Leave, Cash Benefits & Performance Bonus

Responsibilities:

Content Creation and Management:

• Develop and execute engaging, on-brand content for social media channels, including Facebook, Instagram, LinkedIn, and TikTok.
• Attend client meetings to understand their business goals and tailor content accordingly.
• Create compelling content for both owned and paid platforms, ensuring alignment with overall marketing strategies.

Strategy Development:

• Develop a comprehensive social media strategy and manage content calendar planning.
• Set campaign KPIs and track performance benchmarks, providing analysis and recommendations for improvement.
• Provide actionable insights based on data analysis, industry trends, and best practices.

Performance Monitoring:

• Compile, measure, and analyze social media metrics to assess campaign effectiveness.
• Manage daily social media activities, including content creation, post scheduling, and strategic organization to maximize engagement and reach.
• Monitor and analyze social media performance using relevant tools, delivering regular reports and insights.

Collaboration and Administration:

• Collaborate with cross-departmental teams to ensure content aligns with brand guidelines and messaging.
• Maintain seamless communication across various groups to keep all stakeholders informed and engaged.
• Conduct research on current benchmark trends and audience preferences in collaboration with the digital marketing team.

Digital Marketing Execution:

• Conceptualize and oversee digital and online strategies, specifically tailored for Facebook, Instagram, and TikTok.

Requirements:

• Bachelor’s degree in Marketing, Communications, or a related field.
• Proven experience in social media management and content creation.
• Strong analytical skills with the ability to interpret data and generate insights.
• Familiarity with social media management tools and analytics platforms.

Interested applicants may send your updated resume to +65 8068 2355 or by clicking "Apply". Only shortlisted candidates will be notified.

Working hours: Monday - Friday & Alternate Saturday

Working location: North

Responsibilities:

• Plan, coordinate, manage and execute all types of events in the client, ensuring and overseeing the events run smoothly and successfully.
• Oversee and manage the Event Technicians on site for all the events and update the client of all the event details. This includes the regular management meeting.
• Ensure the application request or enquiry for event booking meet the client’s event guidelines before confirming the event with hirers and assist to bring interested parties on site show rounds.
• Process application bookings, compute costing and ensure all the application forms, Letter of Offer and Letter of Acceptance and payment have been made before the event date. This includes but not limiting to meetings with Hirers to finalise the event details and logistics, updating Event Manager and the client's of all the confirmed events and sending out information to the relevant parties before the event.
• Communicate and gather information with internal or external hirers to understand the event objectives, requirement and budget costing of the event. Coordinate and work with the event timeline to ensure events are well-organised. This includes but not limiting to the selection and booking of venue, coordinating logistics for setting up and reinstating of the venues and liaising with respective teams on the time and route for attendance of VIP if any.
• Adhere to the Event Manager’s planned schedule activities or event work flow and ensure the Event Technicians follow before and during events. This includes oversee and coordinate the Event Technician during the event, ensuring the Event Technician work as per scheduled and work as a team.
• Coordinate all logistic aspects of the event and technical set-up, which would include mobile generator, mobile toilets, tables and chairs, extra lighting, stage, backstage props, banners, signage, decorations, audio visual equipment, etc., and in helping to shift and arrange training props and furniture. This includes any light, projector and sound check during rehearsal and/or before the event day itself.
• Liaise with hirers to ensure their vendors follow the client’s house rules (e.g. change pass at Security counter, etc) during the set-up and reinstatement of the venue. This may include of pre and post event handing and taking over of the event.
• Work closely with the Zone Managers and Housekeeping Executive to ensure the venue is in clean and good condition. To have internal and/or joint inspection at least a day before the event and on the event day itself.
• Work closely with all parties and pay attention to details for the overall event process, identifying potential issues or faults and finding practical solutions to overcome them during event. Should there be any urgent attention or emergencies, he is able to address and report to Event Manager and the client immediately. This includes assigning the team members to rectify at the soonest possible and submit the report after rectification of the fault,
• Gather feedback from hirers and follow up with all the requests and address any issues that may arise from the events. The feedback and issues have to be updated to the client with follow up actions or recommendation.
• Ensure compliance and good practice of the health and safety regulations related to event activities and equipment used for the events.
• Keep records, generate reports (on the events carried out, consolidated calculation of monthly, quarterly and yearly rentals, venue utilisation and problems encountered) and any document of event-related activities. The reports need to submit to the client on a monthly basis.
• Look for continuous improvement in the event management process and giving the hirer a good experience of renting the client’s venues. Implementing best practices or new technology to enhance the overall hirer’s experience and functionality of venue spaces.
• Undertake any other related duties stipulated by the client.

Requirements:

• Diploma in Event Management, Media Management Mass Communication, Event Marketing, Performance Production or WSQ Diploma in Event Management or equivalent, with minimum three (3) years of relevant working experience in event planning and management; OR
• Higher Nitec/Nitec in Event Management, Media Management Mass Communication, Event Marketing, Performance Production or WSQ Diploma in Event Management or equivalent, with minimum three (5) years of relevant working experience in event planning and management;
• Good computer skills and fully competent in MS Office software
• Good writing, interpersonal and communication skills, service oriented and ability to work independently.
• Multi-tasking ability to handle internal and external events.
• Good knowledge in AV and Sound system and coordinating skills to manage all the events and set-ups.

Job Description :

• Plan campaigns to promote the hospital.
• Implement staff engagement strategies.
• Support departments with communication and branding.
• Manage crisis communications and emergency prep.
• Potential for a permanent role after the contract.

Requirement :

• Bachelor’s degree in Communications, Marketing, or a related field

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description :

• Plan campaigns to promote the hospital.
• Implement staff engagement strategies.
• Support departments with communication and branding.
• Manage crisis communications and emergency prep.
• Potential for a permanent role after the contract.

Requirement :

• Bachelor’s degree in Communications, Marketing, or a related field

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Provide administrative support to the event planning and management team.
• Handle the Help-Estate Event email account on event-related emails, phone calls and correspondences with both internal and external hirer and coordinate all event enquiries and reply with a corrective action procedure within the Work Priority Classification Response Time after receiving the email.
• Work closely with the Event Managers, Event Support Executive, Event Technician and Zone Managers to ensure effective communication and seamless coordination of tasks.
• Updaye data entry into event management record or system of all the event-related and keep records, generate reports (on the events carried out, consolidated calculation of monthly, quarterly and yearly rentals, venue utilisation and problems encountered) and any document of event-related activities.
• Check the meeting or conference room calendars, especially Boardroom, consolidate in a report to submit on weekly basis and inform the relevant parties on the important dates and time.
• Work on the booking of facilities and inform technical team of booking or event requirements and ensure all the booking forms and rental rates are up to-date. This includes sending out event information to relevant parties in preparation for all the events.
• Liaise with Car Park Team for issuance of complimentary car park tickets and carpark lot reservations as and when required.
• Undertake any other related duties stipulated by the client

Requirements:

• Diploma or Higher Nitec or Nitec or WSQ skills certification in Administration or Event Administration, Media Management Mass Communication, Business Management or equivalent, with minimum three (3) years of relevant working experience in event planning and management.
• Good computer skills and fully competent in MS Office software.
• Good writing, interpersonal and communication skills, service oriented and ability to work independently.

Job Description :

• Plan campaigns to promote the hospital.
• Implement staff engagement strategies.
• Support departments with communication and branding.
• Manage crisis communications and emergency prep.
• Potential for a permanent role after the contract.

Requirement :

• Bachelor’s degree in Communications, Marketing, or a related field

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description :

• Plan campaigns to promote the hospital.
• Implement staff engagement strategies.
• Support departments with communication and branding.
• Manage crisis communications and emergency prep.
• Potential for a permanent role after the contract.

Requirement :

• Bachelor’s degree in Communications, Marketing, or a related field

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Social Media

• Develop and manage channel-specific campaigns and content for social media platforms such as Linkedin, Instagram, Facebook, Youtube and TikTok
• Increase engagement through high-quality social media content
• Manage the social media calendar, schedule posts using social media tools, and nurture our brand ambassadors to amplify the hospital’s presence as Singapore leading university hospital
• Evaluate the effectiveness of campaigns and content, and to recommend creative iterations to optimise performance and to meet our business goals
• Monitor social media conversations and respond to queries

For interested candidates, please send your updated resume:

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

The Job

• Project manage the successful delivery of a range of corporate-level employee engagement and sustainability-related programmes
• Collaborate with internal and external stakeholders to plan and organise events and activities to strengthen employee engagement and promote holistic well being and community at the workplace
• Ensure that the approved activities and events are operated within agreed timelines and approved budget
• Handle administrative and logistical matters which include reporting matters
• Support communication efforts on the programmes and events
• Provide support for any other assigned duties

Other Requirements

• Bachelor degree, with 2-3 years of relevant experience in Employee Engagement and/or Event Management
• Possess event planning and project management skills

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

You will be responsible to assist with the efficient running of the department in line with brand standards, whilst meeting employee, guest and owner expectations. The Event Sales Executive / Manager is responsible to ensure the related revenue is maximised in the most profitable way in line with the agreed targets.

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience as Event / Catering / Sales Manager or Executive. Candidates with more years of relevant work experience may be considered for Senior Event Sales Manager role.
• Good problem solving, administrative and interpersonal skills are a must.

Social Media

• Develop and manage channel-specific campaigns and content for social media platforms such as Linkedin, Instagram, Facebook, Youtube and TikTok
• Increase engagement through high-quality social media content
• Manage the social media calendar, schedule posts using social media tools, and nurture our brand ambassadors to amplify the hospital’s presence as Singapore leading university hospital
• Evaluate the effectiveness of campaigns and content, and to recommend creative iterations to optimise performance and to meet our business goals
• Monitor social media conversations and respond to queries

Other responsibilities

• Provide communications counsel to clinical, nursing, allied health and operations departments to ensure consistency in messaging
• Custodian of corporate identity and branding - including editorial oversight for collaterals
• Crisis communications including participation in emergency preparedness exercises

For interested candidates, please send your updated resume:

Email: [email protected]

WA: wa.me/6596503173

Tele @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

You will report to the Advertising & Promotions Manager and carry out the normal

duties and responsibilities associated with the post of Advertising & Promotions

Executive, including inter alia, the following tasks:-

1. To actively plan, promote and market the use of the event space and its other Company's properties to other organizations for the staging of events which will draw crowds and create excitement, while at the same time ensuring the generation of income.
2. To actively promote and market the use of advertising spaces in the building and its other properties to other organizations ensuring the generation of income, while at the same time maintaining the prestigious image of the building.
3. To coordinate and liaise with all relevant parties on requirements for approved exhibitions and events.
4. To supervise all on-going events and exhibitions to ensure compliance with the rules and regulations governing the use of event space and with the relevant Authorities.
5. To coordinate and liaise with the two anchor tenants on the updating of shopping directories and leaflets on a regular basis.
6. To coordinate and liaise with the two anchor tenants on all centrewide promotions, and keeping all shopping centre tenants informed on the upcoming promotions.
7. To assist in the preparation, production and circulation of periodi circulars/articles to tenants on building matters relating to the company activities.
8. To assist in the update of the company's website on a regular basis.
9. To assist in the managing of enquiries and complaints received from tenants and/or members of the public, and to ensure that the matters brought up are attended to promptly by the relevant parties and/or a reply is made, in consultation with your Superior or Management.
10. To carry out any other duties that may be assigned to you from time to time

Requirements:

• Diploma in Business Administration /Marketing /Mass Com with a minimum of 2 years relevant experience
• Ability to market and execute events
• Good contacts with advertising and Public Relations agencies
• Prepared to work on weekends and public holidays
• Self-motivated, organized, enthusiastic, creative, and with the ability to write well
• Strong communication and interpersonal skills
• Able to work independently and has good team spirit

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

The Job:

• To assist and support the New Business administrative team in the daily operations and processing.
• Coordinate and collaborate with intermediaries and various internal departments to ensure daily work issues are resolved in order to provide appropriate and timely services to customers
• Manage incoming documents received including amendments and updating type of documents received into the system
• Performing data entry of hard copy applications received
• Manage Letters of Acceptance including printing and checking

The Requirements

• Diploma holder and above in related discipline (Banking/Finance/ Business/ Accounting) with relevant insurance certifications preferred

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

Company Reg No.:199601303W

We are looking for a Marketing & Communications Executive to join our team. You will be involved in developing and implementing marketing strategies and initiatives to help build brand visibility, promote customer engagement and achieve business objectives. This is an exciting opportunity for candidates who are passionate about marketing through digital and social media, who possess a creative mindset and excellent communication skills.

Responsibilities

- Host, engage and communicate in front of camera during LIVE sessions

- Setup, Involve in broadcast/ livestream process, including scheduling, planning, and marketing

- Conduct and support LIVESTREAM onsite (6 sessions/ month)

1. Weekday between 11am – 6pm (3hrs, Min once a week)
2. Sunday between 10am – 5pm (3hrs, once a month)

- Responsible for managing and executing social media content (2 sites)

- Create, Curate and publish engaging content, schedule content release (2 sites)

- Remote work (WFH) except during livestreaming

- Keen interest/ knowledge in Skincare, Beauty and Wellness

- 13-15 hours commitment/ week, flexible

- Location: Orchard/ Farrer Park

- Commitment: Min 6 months

Requirements

- Positive, Bubbly, Pleasant with excellent communications skills

- Experience in Live Streaming and social media marketing

- Experience in video/ Picture editing, content writing

- Knowledge of content management systems

- Problem Solving Skills

- Only Singaporeans/ PR, CPF Payable

Job Overview

To provide our customers the benefits of specialized and personalized service for events and group accommodation management. The functions and responsibilities revolve around ensuring a smooth transition of confirmed business from the Sales Centre to Event Management, which will assure successful event delivery through efficient coordination and communication. The process incorporates a sales function of ensuring accurate forecasting of confirmed business volume and upsell. Customer satisfaction is the key to repeat business.

Functions and Responsibilities

Department Function

• Reports directly to Director of Event Management/Senior Event Manager.
• Responsible for Event coordinator performance/goals/development.
• Executes goals established by Director of Event Management /Senior Event Manager with common objective.
• Integrity to ensure security and confidentiality of all Hotel sales accounts and profiles.
• Ensure high level of customer satisfaction is achieved through professionalism in all aspects of event delivery.

Operating Procedures and Workflow

• Execute workflow according to Standard Operating Procedures of Event Management
• Smooth takeover of confirmed events/groups within 24 hours of handover
• Continue to build/maintain rapport and confidence with organizer
• Professional advice and efficient follow-up with organizer during planning phase
• Accurate forecasting of definite groups with minimal targeted variance of 3-5%
• Close follow-up on release dates as per attrition/deposit commitments in contract
• Constantly update Group Coordinator on latest rooming list details/transfers/amenities/others
• Ensure all technical procedures concerning takeover/update of groups is executed in S&C
• Ensure all administration and filing concerning takeover/pre/post event is executed
• Ensure accuracy of Daily/Weekly BEO Forecast/Weekly Group Forecast/Cover Sheets/BEO’s
• Ensure quick follow up and retrieval of updated event details e.g. room rate/peak room nights/nature of event/group/deadlines for rooming list/release rooms/deposits
• Accuracy in capturing, recording and dissemination of updated information/changes is vital
• Ensure timely communication and distribution of all Group Cover Sheets and Banquet Event Orders
• Ensure VIP procedures adhered with necessary Pre-Conference Meetings
• Ensure ‘POP UP’ events/groups communication procedure addressed
• Present during execution of event with formal handover to Banquet Operations/Front Office
• Ensure proper storage and recording of all event materials prior to and after event
• Ensure necessary Indemnity undertaken pertaining to areas that may result in Hotel liability
• Adhere best practice procedures for Sales & Marketing and Catering IT systems e.g. FIDELIO S&C/FRONT OFFICE

Revenue & Profitability

• Accountable for accuracy in S&C Weekly Group Forecast of definite groups vis a vis forecast error percentage.
• Responsible to engage upsell
• Solicit future business during post-even cycle for Sales Center
• Proactive involvement in any Hotel sales initiatives/promotions
• Drive profitability with objective of cost savings in all logistics commitments involved in event planning
• Awareness of competitor product, packaging, pricing, customer profile and service quality
• Periodically initiate competitor shop calls/surveys or involve in Property diagnostic exercise
• Ensure accuracy of teams Catering Month End Reports (CMER)

Customer Service / Feedback & Product Development

• Present during execution of event with formal handover to Banquet Operations / Front Office
• Proactive in contribution towards suggestions for improvement of customer service or workflow
• Establish a smooth communication channel with all internal and external guests
• Encourage and obtain timely guest feedback with effective of communication to departments concerned
• Compile Weekly Event/Group Feedback
• Ensure Meeting Planner Survey (MPS) issues to all organizers
• Exercise empowerment and decision making in Service Recovery with recommendation for improvement
• Commitment to review, update, improve and instill creativity in product
• Keep abreast of technology and product knowledge

Training

• Participate in daily 15 minutes training and assigned as champion for any formalized training

Associate Satisfaction

• Maintain sound and positive rapport with key sections; Sales Centre/Proactive Sales & Reservations and all other departments in Hotel
• Maintain harmony in team spirit and morale in line with Pulse Survey
• Responsible for development and training of coordinators

Others

• Perform any other duties and responsibilities as assigned accordingly

Job Requirements

• Degree or Diploma or equivalent professional qualification, or previous experience in Event Management
• Ability to prioritise and plan workload efficiently, with a thorough and meticulous approach.
• Highly organised and self-motivated person who can efficiently and effectively manage a wide range of tasks and objectives.
• Ability to work well under pressure and priorities tasks, as directed as well as using own initiative.
• May require occasionally to work on weekend and odd-hours for events, roadshows.
• Able to start work anytime or within short notice period.

He or She is familiar with social media marketing work. He/she is using Facebook, IG, TikTok, xiao hongshu or any other online social media platform. he/she likes to photo, video, editing phots n video n post on all these social media platforms to increase followers to follow them, like to see their phots r video. he /she is abled to influences audients to follow or share or any other increase in their media.

Content Creation

• Leveraging creative instincts to think up and execute fresh content ideas. A flair for excellence in writing, design, and videography is a plus; with a minimum requirement to be a strong writer and have decent instincts for what makes a good social graphic or short-form video.
• Focusing these imaginative content ideas through pragmatic thinking to ensure that they also hit practical considerations and remain on brand, on budget, realistic to execute, and meet business needs (even the boring ones!).

Targeting and Amplification

• Developing an understanding of each campaign’s target audience segments to deliver the right type of content to the most suitable audience segments.
• Implementing platform knowledge to create and configure ads on Facebook, Instagram, and TikTok.

Performance Reporting

• Collecting and analysing social media performance data for regular reporting, making actionable recommendations on how social strategy can be optimised.

Interested candidates, do drop me the following:

Tele: @jesswongie

WA 96503173

or email to [email protected]

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599