Total 1 job vacancies by Christian Dior Singapore Pte Ltd

Duties:

Retain and Develop Existing Clients

• Based on company’s vision, to provide a strategic direction to build customer loyalty and develop as a service centric destination of excellence that sets the benchmark for others to follow.
• Proactively interact with clients, build relationships and gain understanding at a personal level to facilitate further return visits.
• Implement new client development strategies, initiatives and activities set forth by the regional and local client development management team to do develop, understand clients and enhance their experience.
• Develop strategies and implementation plans in specifically arranging for personalized gifts and experiences for clients according to the local guidelines.

Recruit Clients within and outside the boutique for new clients

• Develop multi-sourced clientele to ensure on-going clientele interest and participation
• Personally seek out and source new clients from social events outside boutique and introduce them to the house
• Develop and expand network of business partners such as hotels, restaurants, non-conflicting brands, etc. to drive traffic of prospects to boutique
• Implement new client development initiatives/activities to fulfil various types of customers’ request and interest

Manage the VIP Salon and Boutique Event Planning

• Constantly reinforce and review the VIP salon operations which offers a range of unique, exclusive, quality and personalized services to VIP clientele
• Create opportunities and execute client private viewings in VIP salon and maximize
• Reinforce standards such as the salon’s decoration, VM display, F&B and selection of collections to be shown to clients
• Partner with Department Managers to plan and execute different product launching event and work on planning to meet monthly target
• To work with SAs before each client meeting to prepare a range of target products to present to clients
• Implement annual client action plan for all VIP clientele with attached SAs
• Training and coaching to sales team
• Provide training, motivation and coaching to sales staff to upgrade their clienteling, service and calling skills and grooming standards
• To ensure all individual SA is managing client relationships via the use of the new system to meet business goals
• Develop and implement in-boutique programs to stimulate CDM awareness and drive sales team’s performance

Work Experience

• Previous experience in merchandising of luxury goods and service-related industry preferred.
• With retail experience preferred.