FHS Warehouse Supplier Manager
10 months ago
Job Objectives
The jobholder works in Airbus FHS (Flight Hour Services) Supply Chain Team (SMROS).
The jobholder is based in Singapore and report..
Job Objectives
- The jobholder works in Airbus FHS (Flight Hour Services) Supply Chain Team (SMROS).
- The jobholder is based in Singapore and reports operationally to the HO Materials and Warehousing Singapore and functionally to the FHS Warehouse and Repair Ordering Supply Chain Leader in Toulouse.
- Lead activities within multiple heterogeneous Airbus stakeholder departments to meet performance targets within warehouse operations to meet supply chain expectations.
- Manage large supplier organization contracted by FHS on warehousing logistics, and ensure service level and contractual obligations are met.
Job Responsibilities
- Administer the contract between Airbus FHS and the Warehouse Supplier in Singapore
- Manage the suppliers to ensure delivery of their contractual commitments.
- Manage the implementation of continuous improvements inside the FHS Supply Chain and monitor the related outputs.
- Monitor and support the onsite operations related to onsite suppliers.
Supplier Management
- Monitor the supplier KPI’s on a weekly or monthly basis as relevant.
- Analyse on a monthly basis the supplier KPI’s in coordination with the relevant experts and identify points of interest & improvement
- Plan priorities, motivate and set clear targets, and improve the robustness of vendor’s performance with designated KPIs.
- Achieve high levels of internal/external customer satisfaction through excellence in operational execution.
- Manage vendor performance of Warehouse function including the accurate goods receipts, putaway, inventory status, picking, packaging and dispatch of goods to meet customer requirements.
- Ensure the set-up of action / recovery plans to address issues and to improve the supplier’s service level, taking the lead of the Airbus side of the recovery.
- Drumbeat and follow-up the action & recovery plans with the suppliers with the support of Airbus business experts, where necessary.
- Apply when relevant the applicable remedies in case of bad performance and monitor the related invoicing process.
- Set-up and drumbeat the Contract performance reviews.
Interface with internal stakeholders to solve problems.
- Document necessary information and utilize reports to project status.
- Identify areas of improvement and establish innovative or propose amendments to existing work procedures and practices.
- Manage relation and coordination with all internal and external stakeholders to improve and smoothen the operations.
- Check validation, updating and analyzing claims to identify issues and optimize the process
- Spearhead Airbus FHS contractual and commercial interests with vendor, and manage vendor to exceed performance within contracted service level, while ensuring shortfalls are promptly addressed.
Continuous Improvement and Operations
- Responsible for closely following-up the daily operations and all the needed support requested daily by the local supply chain actors such as smooth deliveries, quarantine support, missing data retrieving etc…
- Support the follow-up of identified issues as part of the Component Issue Management (CIM) process, implementing PPS (practical problem solving) when relevant.
- Support the implementation of process changes, new process, or, new IS tool (guide & processes updates, explanations, refresh on processes a tools…).
- Adjust the process accordingly with “In Service” experience.
- Coordinate warehouse activities, seeking opportunities for value chain optimisation.
- Adapt to growth and changes to our business as needed
- Lead projects with HQ and vendor to evolve our business model
- Monitor and improve a highly integrated supply chain with a complex multi-enterprise set-up
- Be able to interact with a high number of worldwide stakeholders and manage the issues to avoid blocking business operations.
- Be a strong team player, with capacity to take local actions & decisions, while maintaining a close link with supply chain leadership in Toulouse, with associated time difference.
- Implementation of a new IT system in H1 2024
Job Requirements
- Degree in Logistics Management or Aerospace Engineering
- Strong knowledge in supply chain and warehouse operations
- 5 to 10 years’ experience in Logistic and Supply Chain domain
- Commercial / Contract admin Experience
- Agility with KPI and related reporting tool (BI tools)
- Standard IT tools (good level on Excel)
- Good knowledge about IT systems, process governance and quality management, ideally in the aviation context
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