Total 55 customer service manager job vacancies in Purchasing / Procurement / Inventory category in D09 Cairnhill, Orchard, River Valley

Responsibilities:

• Provide customer service and issuing of orders at collection counter
• Perform product exchange
• Perform monthly stock count
• Perform any ad-hoc duties as assigned

Requirements:

• Minimum GCE ‘O’ Level
• Good interpersonal skills
• Able to commit to the below working hours

Working hours:

Mondays to Fridays, 12pm to 9pm and alternate Saturdays, 12pm to 4pm

Interested candidates please send a copy of your resume in MS Word to

[email protected]

EA Personnel: Alvin Lee Peck Keong
CEI No.: R1104781
Recruit Express Pte Ltd, EA License No.: 99C4599

Location is at Kent Ridge

Mon - Fri 830am-6pm

• Foster and manage relationships and communications between users and procurement
• Perform procurement planning with departments
• Provide regular reporting of procurement performance and spend analysis
• Develop a sound supplier network, manage supplier relationships and contracts
• Analyse and identify potential consolidation opportunities under strategic buys to optimise procurement efficiencies
• Provide end-to-end support and guide users on procurement policy, procedures and system
• Perform sourcing for General Goods and Services (GGS) category.
• Administer quotation and tender processes and review procurement documents,
• Participate in the evaluation of bids and conduct negotiations to ensure value for money, prepare recommendation reports, and facilitate the approval and award of bids in consultation with users
• Perform procurement transactions timely
• Identify opportunities to streamline procurement processes and improvements

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)
Recruit Express Pte Ltd (EA: 99C4599)

Salary: up to $8500

Duration: 7 months

Location: CBD

Working Hours: Mon – Friday. 9am – 6pm

Summary:

The Strategic Procurement Manager, I-SEA and TAS, is responsible for leading and implementing regional category strategies, driving procurement initiatives, and supporting local procurement targets, supplier performance, and innovation. They serve as the primary business partner for the LOCs, ensuring alignment between local and regional procurement activities, and ensuring high-quality service delivery by coordinating resources across the GREFP teams.

Job Description:

• Develop and implement category strategies and provide regional input to global strategies.
• Ensure targets in the LOCS (savings, DPO, compliance) are met.
• Create a pipeline of initiatives to meet targets and track progress.
• Work with TBS to translate end-user requirements into sourcing activities and support SP&I.
• Drive continuous improvement, ensuring compliance and building strong business relationships.
• Understand organizational challenges and adapt strategies to support evolving needs.
• Foster a culture of compliance with the company’s Code of Conduct.
• Manage project progress and ensure effective organizational project management (roadmap, governance, risks, reporting)

Requirements:

Minimum Degree in business/marketing/supply chain & logistics

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

• Management and follow-up of Customer Services
• Contribute to your team’s effort in managing services to customers (customer contact and complaints handling, follow-up in relevant store IT tools, etc.)
• Ensure follow-up for all customer services (customer requests, special and personalized orders, reservations and wishes, remote sales, Repair requests) by setting up follow-up routines in the schedules of your team.
• Monitor conversion rates and average durations for reservations and customer requests
• Monitor lead times at each relevant step of the aftersales & repair lifecycle
• Support on morning store opening (till opening, key checks etc)
• Supervise till closing with sales teams and/or cashiers after the store has been closed
• Manage the store archiving for relevant documents, following the local and Group internal control rules
• Manage the staff rotas to optimize sales floor coverage, taking into consideration overtime, paid leave, sick leave, accidents etc.
• Coordinate with external agencies to plan external / temporary staff
• Oversee the allocation of staff uniforms: fitting, order, alterations, dry cleaning, spare uniforms
• Other adhoc duties as assigned

Requirements:

• At least 5 years of relevant experience in high-end fashion, luxury industry, management experience in administrative / operations position, preferably in Retail environment

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

• Management and follow-up of Customer Services
• Contribute to your team’s effort in managing services to customers (customer contact and complaints handling, follow-up in relevant store IT tools, etc.)
• Ensure follow-up for all customer services (customer requests, special and personalized orders, reservations and wishes, remote sales, Repair requests) by setting up follow-up routines in the schedules of your team.
• Monitor conversion rates and average durations for reservations and customer requests
• Monitor lead times at each relevant step of the aftersales & repair lifecycle
• Support on morning store opening (till opening, key checks etc)
• Supervise till closing with sales teams and/or cashiers after the store has been closed
• Manage the store archiving for relevant documents, following the local and Group internal control rules
• Manage the staff rotas to optimize sales floor coverage, taking into consideration overtime, paid leave, sick leave, accidents etc.
• Coordinate with external agencies to plan external / temporary staff
• Oversee the allocation of staff uniforms: fitting, order, alterations, dry cleaning, spare uniforms
• Other adhoc duties as assigned

Requirements:

• At least 5 years of relevant experience in high-end fashion, luxury industry, management experience in administrative / operations position, preferably in Retail environment

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

• Gathering information and data to identify business requirements and processes
• Creation and maintenance of requirements documents and requirements management.
• Identification of improvement opportunities and support in redesigning the process to improve productivity and efficiency.
• Manage all testing activities required for system functionalities.
• Plans and administers training plan/schedule for users.
• Plan, organise and carry out change management activities to ensure smooth transition for any new systems, functions or processes.
• Any ad hoc duties as assigned

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

The responsibilities includes but is not limited to:

Procurement Management & Sourcing

▪ Assist to embed the branch’s sourcing and outsourcing procedures in identifying, evaluating and selection of vendors

▪ Assist in the management of direct purchasing activities within the procurement unit, through managing end-user requisitions for facilities management services and consumable items and managing and monitoring of the procurement lifecycle.

▪ Monitor vendor performance to ensure compliance with contractual obligations and SLA.

▪ Conduct regular reviews of vendor services to perform due diligence on vendors.

▪ Administer a central contract database to ensure adherence and compliance to regulatory and Head Office policies, DOA and agreed procedures.

▪ Act as point of contact for vendor liaisons for system malfunctions and rectification

▪ Support the tracking, measurement, reporting and evaluation of supplier performance through internal and external governance meetings

▪ Build and maintain relationships with stakeholders and both internal and external service providers.

Vendor Risk Management and Outsourcing

▪ Facilitate vendor assessment and registration to ensure due diligence is conducted and approvals are in place before the vendor on boarding

▪ Provide support to BUs on Inherent Risk Questionnaire(IRQ) and Due Diligence Questionnaire (DDQ) process

▪ Facilitate name screening checks

▪ Review IRQs and DDQs submitted to determine the Engagement level risk

▪ Maintain an updated register of the onboarded vendors, required documentations and due diligence evidences in compliance to regulatory requirements.

Record management

▪ Assist with the record management process of the branch and work with record management vendor to ensure up to date accurate record of the items archived.

▪ Work with Group Corporate Services to implement the record management policy for the branch

Office management

▪ Organise and coordinate office administration and procedures to ensure organizational efficiency and safety and provide support to ensure adherence to expected service levels.

▪ Oversee facilities upkeep and maintenance including liaison with contractors for improvements and rectifications.

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

• Gathering information and data to identify business requirements and processes
• Creation and maintenance of requirements documents and requirements management.
• Identification of improvement opportunities and support in redesigning the process to improve productivity and efficiency.
• Manage all testing activities required for system functionalities.
• Plans and administers training plan/schedule for users.
• Plan, organise and carry out change management activities to ensure smooth transition for any new systems, functions or processes.
• Any ad hoc duties as assigned

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

• Location: Kallang Sector
• Gathering information and data to identify business requirements and processes with stakeholders.
• Creation and maintenance of requirements documents and requirements management.
• Identification of improvement opportunities and support in redesigning the process to improve productivity and efficiency.
• Work closely with stakeholders, including the project team, to ensure requirements are fully and accurately understood.
• Manage all testing activities required for system functionalities.
• Coordinates and administers project schedule/meeting/personnel including logistics such as resource booking.
• Plans and administers training plan/schedule for users.
• Plan, organise and carry out change management activities to ensure smooth transition for any new systems, functions or processes.
• Routine administration functions
• Any ad hoc duties as assigned

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

• Gathering information and data to identify business requirements and processes
• Creation and maintenance of requirements documents and requirements management.
• Identification of improvement opportunities and support in redesigning the process to improve productivity and efficiency.
• Manage all testing activities required for system functionalities.
• Plans and administers training plan/schedule for users.
• Plan, organise and carry out change management activities to ensure smooth transition for any new systems, functions or processes.
• Any ad hoc duties as assigned

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Overview:

The Procurement Manager oversees contracts and procurement activities, ensuring accuracy in performance requirements, delivery schedules, and cost estimates. They lead the purchasing team, driving efficiency and performance while supporting product conversions and achieving organizational savings.

Responsibilities:

• Manage the competitive bidding process for capital equipment.
• Coordinate bid reviews and contract implementations.
• Negotiate contracts and advise on rights and obligations.
• Prepare estimates and monitor contract compliance.
• Resolve invoice exceptions and maintain vendor performance.
• Serve as the primary contact for capital procurement requests.
• Prepare reports and assist in budget management.
• Participate in HR activities for the purchasing team.

Job Specifications:

• Minimum Diploma or Degree from a recognized institution.
• At least 5 years of purchasing experience.
• Proficient in SAP and Excel.
• Strong communication skills and ability to work collaboratively.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Gathering information and data to identify business requirements and processes
• Creation and maintenance of requirements documents and requirements management.
• Identification of improvement opportunities and support in redesigning the process to improve productivity and efficiency.
• Manage all testing activities required for system functionalities.
• Plans and administers training plan/schedule for users.
• Plan, organise and carry out change management activities to ensure smooth transition for any new systems, functions or processes.
• Any ad hoc duties as assigned

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Overview:

The Procurement Manager oversees contracts and procurement activities, ensuring accuracy in performance requirements, delivery schedules, and cost estimates. They lead the purchasing team, driving efficiency and performance while supporting product conversions and achieving organizational savings.

Responsibilities:

• Manage the competitive bidding process for capital equipment.
• Coordinate bid reviews and contract implementations.
• Negotiate contracts and advise on rights and obligations.
• Prepare estimates and monitor contract compliance.
• Resolve invoice exceptions and maintain vendor performance.
• Serve as the primary contact for capital procurement requests.
• Prepare reports and assist in budget management.
• Participate in HR activities for the purchasing team.

Job Specifications:

• Minimum Diploma or Degree from a recognized institution.
• At least 5 years of purchasing experience.
• Proficient in SAP and Excel.
• Strong communication skills and ability to work collaboratively.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Key Responsibilities:

· Supervises the daily activities of the purchasing function;

· Lead or assist Buyers with supplier negotiations;

· Reviews purchasing decisions, orders, and vendor contracts;

· Responsible for establishing and maintaining clear and effective purchasing policies and procedures;

· Supervise and evaluate staff in procurement activities;

· First point of contact for facility supplier Delivery/Cost escalations ;

· Plan and Facilitate building events, Kaizens and other activities ;

· Lead project teams to realize savings and individually execute projects;

· Coordinate, organize and prioritize projects using management tools ;

· Daily Managing PPV through reporting tools ;

· Forecasting and reporting for weekly/monthly financial reviews

· Recognize and lead indirect expense savings projects

· Influence and collaborate with cross functional/site resources on a daily basis

Job Specifications:

• Min Diploma or Degree from any recognized institution
• Minimum 5 years of related experience in purchasing
• Knowledge of SAP
• Good in Excel
• Self-driven, maturity in communication and ability to work in collaborative manner

Interested candidates please send a copy of your resume to [email protected]

Email Subject: Purchasing Manager

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Overview:

· Manages activities concerned with contracts and procurement.

· Examines performance requirements, delivery schedules, and estimates of costs of material and equipment, to ensure completeness and accuracy.

· Serves as the direct manager for the purchasing staff overseeing procurment activities, efficiencies and performance .

· Provides support and leadership for product conversions, selection and value analysis. Achieves organizational savings and value targets through analytical evalaution of contracts, pricing and terms both proactively and retrospectively.

· Oversees and manages the procurement, evaluation and negotiation of capital equipment. Communicates with a wide variety of personnel to ensure product and service availability, expense control and mutually beneficial relationships.

Responsibilities:

· Manage competitive bid process for capital equipment in accordance with system procedures and policies.

· Formulate process specifications, test and progress reports, and other exhibits that may be required

· Coordinate bid review and contract implementation

· Negotiate contract with customer or bidder. Request amendments to or extensions of contracts

· Advise departments of contractual rights, obligations and approvals to direct work in accordance with contractual specifications.

· Compile data for preparing estimates

· Prepare and disseminate information regarding: contract status, compliance, modification, deviation, negotiation, and termination

· Supports the value analysis process via the enterprise wide Products Committee and other sub-committees, Capital Equipment and OR Committee

· Resolve invoice exceptions working with accounts payable and end users in accordance to departmental policies

· Review department capital requisitions for accuracy and contract compliance. Resolves issues before placing purchase order.

· Create capital purchase orders utilizing hospital materials management systems per procedures

· Resolve invoice exceptions working closely with Accounts Payable and end-users in accordance with departmental policies

· Monitor vendor performance for conformance to original proposal and maintain continual review to ensure that all terms and conditions are met and that the contract is in accordance with legal requirements, customer specifications, and government regulations

· Obtain supply pricing, product information (cat #, packaging, etc.), and vendor information associated with capital purchases to Data Analyst for Item File maintenance

· Prepare periodic and ad hoc reports

· Assist in resolving issues with capital supply, equipment and service procurement

· Serve as the primary point of contact for all end-users of assigned departments for all capital procurement requests

· Assist in identifying members of the business community eligible to participate in the enterprise local/minority program

· Serve as an additional buying resource as needed

· Participates with the Director, Supply Chain in Human Resources Management activities such as interviewing and hiring, orientation/training, competency assessment, performance appraisal, and disciplinary action

· Assists the Director, Supply Chain in maintaining expenses within budgetary guidelines

· Monitors time and attendance of assigned staff.

· Approves absences and ensures corrective action is taken when attendance expectations are not met

Job Specifications:

• Min Diploma or Degree from any recognized institution
• Minimum 5 years of related experience in purchasing
• Knowledge of SAP
• Good in Excel
• Self-driven, maturity in communication and ability to work in collaborative manner

Interested candidates please send a copy of your resume to [email protected]

Email Subject: Purchasing Manager

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Essential Functions:

Purchasing

· Develops operating and capital budgets and ensures operation within allocated funds.

· Responsible for implementation of capital equipment, purchased services, supplies and materials necessary for operation.

· Manages, researches, implements and monitors leases and contracts as appropriate. Establishes and maintains applicable process, procedures and systems for assigned functions.

· Direct procurement processes, including equipment research and testing, vendor contracts, and requisitions approval.

· Plans, organizes, and supervises the administration of the purchasing department. Reviews and approves contracts related to campus operations.

· Procures equipment, supplies, services, and furnishings through existing contracts, competitive bids or new contracts for all facilities on campus under the guidance and direction of administration and department managers.

· Identifies and maintains lists of current vendors and sources of supply for services, supplies and equipment.

· Reviews, evaluates, verifies and process invoices and prepare payment requests in a timely manner.

· Researches and evaluates suppliers based on price, quality, selection, services, support, availability, reliability, and distribution capabilities.

· Prepares formal bid documents for equipment, supplies, services, and furnishings for the purpose of ensuring compliance with State procurement regulations.

· Obtains and reviews competitive bids, quotes, and proposals from vendors and contractors; discuss evaluations and review with requestors and subject matter experts.

· Negotiates with vendors for the best price over contracted services and purchases.

· Coordinates with selected vendors on supply and delivery of purchased items.

· Evaluates and monitors contract performance to ensure compliance with contracted obligations and assist with clarifying contract requirements and solving any conflicts.

· Informs and educates staff and vendors regarding procedural requirements (e.g. ordering and purchasing procedures, available funds, etc.) for the purpose of facilitating the purchasing process within established practices.

· Maintains purchasing documents, files, and records.

Inventory

· Acts as advisor/resource to all departments with regard to supply, equipment and service needs.

· Implements and monitors a tracking system for medical equipment (beds, oxygen concentrators, etc.).

· Distributes this information to administration as requested.

· Implements and monitors a par level system to manage inventory of equipment and supplies.

· Conducts inventory reconciliations.

· Processes financial data and documents (e.g. bids, incoming purchase requisitions, mail, etc.) for the purpose of updating and distributing information and/or acquiring resources to support purchasing operation in compliance with established guidelines.

· Processes requests into approved orders for the purpose of updating and distributing information and/or acquiring resources in compliance with established guidelines.

· Responds to inquiries of staff and administration regarding purchasing procedures for the purpose of providing information, direction and/or referral for addressing inquiry.

· Directs the supply clerk(s) to ensure inventories are accurate and supply rooms are maintained in a clean, orderly manner.

Transportation

· Monitors user departments by analysis of vehicle and equipment utilization and evaluation of equipment specifications.

· Enforces community transportation safety practices and procedures and ensures employees receive appropriate safety training

· Arranges for the purchase and delivery of vehicles and equipment to all departments; insures that all vehicles and equipment purchased are licensed and registered as required.

· Oversee transportation function, including its assets and employees.

General

· Maintains appropriate levels of staff and provides leadership in the areas of hiring, scheduling, coaching, performance management and termination actions in accordance with applicable policies.

· Leads and or participates in quality initiatives within the department and/or participate in organization-wide quality projects.

· Ensures all regulatory requirements are met.

· Conduct employee training sessions on subjects such as hazardous material handling (SDS), employee orientation and quality improvement

· Recruit, interview, select, train, motivate, coach, and mentor Supply Clerks, Transportation Supervisor and Transportation Drivers.

· Participates in meetings, in-service training, workshops, etc. for the purpose of conveying and/or gathering information required to perform job functions.

Job Specifications:

• Min Diploma or Degree from any recognized institution
• Minimum 5 years of related experience in purchasing
• Knowledge of SAP
• Good in Excel
• Self-driven, maturity in communication and ability to work in collaborative manner

Interested candidates please send a copy of your resume to [email protected]

Email Subject: Purchasing Manager

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Location is at Kent Ridge

Mon - Fri 830am-6pm

• Foster and manage relationships and communications between users and procurement
• Perform procurement planning with departments
• Provide regular reporting of procurement performance and spend analysis
• Develop a sound supplier network, manage supplier relationships and contracts
• Analyse and identify potential consolidation opportunities under strategic buys to optimise procurement efficiencies
• Provide end-to-end support and guide users on procurement policy, procedures and system
• Perform sourcing for General Goods and Services (GGS) category.
• Administer quotation and tender processes and review procurement documents,
• Participate in the evaluation of bids and conduct negotiations to ensure value for money, prepare recommendation reports, and facilitate the approval and award of bids in consultation with users
• Perform procurement transactions timely
• Identify opportunities to streamline procurement processes and improvements

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)
Recruit Express Pte Ltd (EA: 99C4599)

The Job:

• Partnering with stakeholders and budget owners to support sourcing projects, major categories including but not limited to retail store fit-out, Marketing events and PR services
• Enforce Procurement policies and guidelines
• Work closely with Finance and Compliance departments to monitor the Procure-to-Pay processes compliance with corporate guidelines
• To identify cost-saving opportunities, areas and processes that could be optimized, and potential areas of risk through strong business acumen and analytical skills

The Requirements:

• 5-8 years of professional working experience with minimum 4-5 years in Procurement functions
• Good understanding of procurement processes with indirect categories management experiences and/or in luxury environment a plus

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Policy & Compliance

• Enforce Procurement policies and guidelines in local level, in line with regional and group direction.
• Work closely with Finance and Compliance departments to monitor the Procure-to-Pay processes compliance with corporate guidelines.
• Educate stakeholders on proper procurement process by organizing training and communication to brands and department requestors.

Strategic Sourcing & Negotiation

• Partnering with stakeholders and budget owners to support sourcing projects, major categories including but not limited to retail store fit-out, Marketing events, PR services, visual merchandizing, IT, Logistics, etc.
• Lead major sourcing projects from RFP/tender to delivery, including but not limited to sourcing, supplier pre-qualification, evaluation, and award.
• Identify opportunities to drive efficiency, synergy and deliver savings and added values to the business.
• Support and coordinate regional and global Procurement initiatives and projects.

Sustainable Procurement

• Continuously optimize supplier panel by regular review of performance and feedback from stakeholders
• Manages day-to-day business relationships with local suppliers; evaluate and improve vendor performance.
• Annual supplier evaluation assessment / supplier CSR audit
• Integrate sustainability in all projects and providing support to group /region ESG initiatives.

Management Reporting

• Manage quarterly Procurement reporting, including but not limited to Dashboard, Spends Analysis, Procurement Project Reports, etc.
• Regular update and communicate with local senior management team on procurement initiatives.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted