Job Title: Store Manager / Office Manager

About Us: Mox & Lotus is Asia's premier retailer specializing in trading card games and collectibles. We are dedicated to providing exceptional customer experiences and fostering a vibrant community around hobby gaming.

Job Overview: We are looking for a highly-motivated individual to oversee the operations of our store and office at our Singapore Headquarters. As a highly reputable player in the industry, we hire based on integrity and aptitude.

Job Location & Hours: We operate from 2pm - 10pm on Mondays to Fridays, 12pm - 10pm on Saturdays, and 12pm to 8pm on Sundays. Full-time and part-time positions available, flexible schedule. Our work location is at 215 Bedok North St 1, #02-85, S460215, a short walk from Bedok MRT.

Key Responsibilities:

• Overseeing and managing the day-to-day operations of the store, including the development and implementation of opening and closing procedures to ensure smooth and efficient operations. Responsible for driving optimal performance on the sales floor by enhancing the customer experience and maximizing profitability.
• Leading human resources functions such as recruitment, onboarding, training, and performance management, including making hiring and termination decisions. Managing staff schedules, assigning roles and responsibilities, and establishing clear performance expectations through defined quotas and KPIs.
• Maintaining control over inventory levels, conducting regular stock counts, and ensuring proper stock rotation in line with seasonal changes, promotions, and sales initiatives. Overseeing the execution of shop specials and ensuring product availability to meet customer demand.
• Enforcing high standards of customer service by setting clear expectations for staff behavior and performance, and ensuring adherence to security and safety protocols. Developing and implementing emergency response procedures, including lockdown strategies, while ensuring full compliance with health and safety regulations.
• Managing loss prevention through effective security practices, monitoring and auditing inventory levels, and ensuring proper documentation. Addressing damaged or defective merchandise promptly and efficiently to minimize impact on profitability.

Requirements:

• Integrity, Honesty, and Good Aptitude is our #1 consideration.
• Relevant Experience in Store Management and Office Management.
• Leadership – Ability to inspire, motivate, and manage a team effectively.
• Customer-Focused – Strong dedication to delivering excellent customer service and resolving issues promptly.
• Organizational Skills – Highly efficient in multitasking and managing daily operations.
• Communication – Clear and confident in interacting with staff and customers.
• Sales-Driven – Strong understanding of sales strategies and a focus on profitability.
• Financial Acumen – Experience managing budgets, KPIs, and inventory to drive results.
• Problem-Solving – Quick decision-making and adaptability to challenges.
• Attention to Detail – Ensures accuracy in inventory, operations, and store presentation.
• Team-Oriented – Fosters a positive and collaborative work environment.
• Reliability – Dependable, punctual, and committed to the role.

Benefits:

• Competitive compensation package with the possibility of executive-level progression.
• Positive and supportive work environment with a focus on teamwork and excellence.

How to Apply: Join our team at Mox & Lotus and contribute to our mission of delivering exceptional service to hobby enthusiasts. To apply, please submit your resume and a brief cover letter to [email protected]. Thank you!

Our client, a prominent Global Conglomerate within the FMCG industry is looking for an experienced Assistant Manager/Manager in Procurement to lead strategic initiatives across their Indirect categories in the Region. This is a key leadership position, you will be responsible for managing end to end strategic procurement functionality in driving cost savings opportunity that helps create long term value with key suppliers in the region.

Additional Responsibilities:

Policy & Compliance

• Ensure adherence to Procurement policies and guidelines at the local level, aligning with regional and global directives.
• Collaborate closely with the Finance and Compliance departments to monitor Procure-to-Pay process compliance with corporate standards.
• Conduct training and communication sessions to educate stakeholders on the proper procurement process for brand teams and department requestors.

Strategic Sourcing & Negotiation

• Collaborate with stakeholders and budget owners to support sourcing projects across major categories such as retail store fit-outs, marketing events, PR services, visual merchandising, IT, logistics, and more.
• Lead significant sourcing projects from RFP/tender to delivery, including supplier sourcing, pre-qualification, evaluation, and award processes.
• Identify opportunities to enhance efficiency, synergy, and drive cost savings and added value for the business.
• Support and coordinate regional and global procurement initiatives and projects.

Sustainable Procurement

• Regularly optimize the supplier panel through performance reviews and stakeholder feedback.
• Manage daily business relationships with local suppliers, continuously evaluating and improving vendor performance.
• Conduct annual supplier evaluations and CSR audits.
• Integrate sustainability into all projects and provide support for group/region ESG initiatives.
• Management Reporting
• Oversee quarterly procurement reporting, including dashboards, spend analysis, and procurement project updates.
• Consistently update and communicate procurement initiatives to the local senior management team.

Qualifications

• 5-8 years of professional experience, with at least 4-5 years in procurement roles.
• Strong understanding of procurement processes, with experience in managing indirect categories and/or working in the luxury industry a plus.
• Excellent communication and project management skills, with the ability to effectively manage stakeholders across the Region.
• This includes strong presentation and negotiation abilities to drive initiatives and achieve results.
• Proactive, with the ability to handle multiple tasks simultaneously and meet deadlines.
• Positive attitude, eager to learn.
• Team player with a strong collaborative spirit.

Anyone interested in the above opportunity, do reach out to myself at [email protected] for a confidential discussion.

EA Licence No: 11C5502 | R23116117

Job Responsibilities include, but not limited to:

• Source for all goods and services (both locally and overseas) and to ensure that all purchases made through Purchasing Department are bona fide, properly authorized and conforms to prices and quality specifications and standards.
• Conduct annual review of the procurement strategies and policies.
• Verify goods purchased and delivered are at competitive prices; qualities conform to specifications and standards; and are delivered on time.
• Advises user departments on economic order quantities, lead times, etc so that ordering and holding costs are minimized without jeopardizing material availability.
• Develops implements and maintains an efficient, effective and objective vendor evaluation and selection system.
• Continuously monitors and evaluates vendor performance and ensure that purchasing efficiency and effectiveness are at their highest possible levels and resolve dispute quickly and professionally.
• Stay updated with market changes, new products and services in order to continuously look for opportunities to reduce purchase costs without compromising on quality or delivery.
• Maintains accurate and comprehensive information on all purchases made, filing purchasing records.
• Ensures all tender-related matters such as Tender Notice Advertisement, Tender Closing, Opening Tender Witnessing and Contracts drawing are in accordance with the Contract Administration Unit.
• Regularly monitors stock supplies to ensure adequate supply at all times for a smooth operation.
• Check completion and authorization of all purchase requests and purchase orders and that the right expense code numbers are utilized.
• Ensures the smooth running of the Purchasing & Store Inventory modules of the BIRCHSTREET system.
• Supervise and provide guidance to Purchasing Executives and Storekeeper.
• Conduct staff assessment and provide recommendations to management.
• Adhere to good Corporate Governance and Ethics Practices in the day-to-day operations based on operational processes, policy, rules and regulations.
• Prepare Monthly Agenda for sub committee meeting.
• Oversees the store team and manage inventory.
• Perform other duties as may be assigned by Management.

Key Attributes:

• Diploma or equivalent in procurement field.
• Relevant experience (preferably in F&B industry), at least minimum 6 years of working experience in managing organisation procurement process; including managing quotation / tender document publication at various platform, quotation / tender evaluation, recommendation and award.
• Strong knowledge of procurement policies, procedures, and finance policy and manual.
• Good interpersonal and communication skills.
• Meticulous and attention to details.
• Lead a team of purchasing staff and storekeeper.

Responsibilities:

· Supervise the warehouse team and daily workflow to ensure accurate and timely shipping, receiving, and inventory management.

· Develop and implement warehouse policies and procedures to optimize efficiency and maintain a safe, organized environment.

· Monitor stock levels and conduct regular audits to ensure inventory accuracy.

· Collaborate with other departments, including procurement, logistics, and customer service, to ensure smooth operations and communication.

· Oversee the maintenance and proper functioning of warehouse equipment, ensuring compliance with safety regulations.

Requirements:

· A minimum of 3-5 years of experience in warehouse management or a similar role.

· Proven ability to manage and lead a team in a fast-paced environment.

· Strong attention to detail with excellent problem-solving and multitasking abilities.

· Familiarity with warehouse management systems (WMS) and inventory software.

· In-depth understanding of health and safety regulations in warehouse operations.

Queenie Chua

R24125459

Main responsibilities:

Support the fleet order cycle to enhance business performance and ensure sustainability while ensuring vessels get what they need, when they need it, where they need it, to operate safely, cost effectively, while optimizing commercial performance. He/She shall further:

· Perform purchasing duties for spare parts and supplies for vessels, warehouse and office.

· Administrate the supply chain process by receiving approved Requisitions, sending Requests for Quote (RFP), Processing approved bids to Purchase Order, and matching delivery receipt to Invoice.

· Process new vendor applications, ensure vendors are compliance checked, and select vendors to RFQ.

· Maintain vendor performance records. Interact with Superintendents and ships to identify and meet requirements, to address problem resolution, and to accommodate short lead time orders.

· Schedule, arrange and follow up on logistics to ensure cost effective and timely delivery of items on board.

· Monitor schedules of assigned vessels to optimize on deliveries on board.

· Process invoices in timely manner for all materials and supplies purchased.

· Ensure ship staff update receipt of the goods.

· Provide financial reporting information as requested.

· Evaluate bids to ensure there are competing quotations for comparison.

· Coordinate with appointed freight forwarder and monitor stock list at regular intervals.

· Month end requisition status/plan — a report to be sent to the assigned vessels to update supply requirements and to determine which items must be purchased at the next port of call.

· Other duties as assigned.

Qualifications

The candidate should have a minimum of 2 years' experience in a similar position within a shipping company, preferably in the dry bulk sector.

Job-Specific Skills:

• Excellent negotiation skills
• Team work and cooperation skills
• Very good organisational skills
• Basic understanding of logistics (Air freight/Sea freight/last mile deliveries)
• Worldwide operations require fluency of the English language
• Additional languages are a plus
• PC literacy

Job Responsibilities

- Provide advice to internal stakeholders on all procurement-related matters and ensure they are compliant with Company Procurement Policy.

- Perform vendor screening, supply market research and analytical studies to identify and select potential suppliers to be added to the pre-approved vendor list.

- Prepare RFQ/Tender documents

- Review and evaluate quotations from vendor

- Coordinate purchasing activities and services based on company’s needs.

- Monitor process and supplier performance and resolve issues with suppliers.

- Manage and analyze expense data with the objective to derive cost saving opportunities.

- Monitor contracts and renewal prior to expiry

- Any other duties assigned by manager

Requirements

- Min 3 years of relevant experience in the F&B industry

- Knowledge of MS Office (Google Drive)

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- High degree of commitment and a good team player

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised

Job Overview

We are seeking a motivated and experienced F&B Store Manager to oversee daily operations, lead a team, and ensure an excellent customer experience. The ideal candidate is a proactive leader with a passion for hospitality and operational excellence.

Key Responsibilities

• Operational Management: Oversee daily store operations, including inventory, scheduling, and ensuring compliance with health and safety regulations.
• Team Leadership: Recruit, train, and manage staff to deliver excellent service and maintain a motivated team environment.
• Customer Experience: Ensure a welcoming atmosphere and address customer concerns to maintain high satisfaction levels.
• Financial Oversight: Monitor and optimize budgets, control costs, and achieve sales targets.
• Quality Control: Uphold company standards for food, beverage, and service quality.
• Problem Solving: Handle operational challenges efficiently and adapt to changing needs.

Qualifications and Skills

• Proven experience as an F&B Manager, Store Manager, or similar role in the food and beverage industry.
• Strong leadership and team management skills.
• Excellent interpersonal and communication abilities.
• Solid understanding of financial management, including budgeting and sales forecasting.
• Knowledge of health and safety regulations for the F&B sector.
• Ability to work flexible hours, including weekends and holidays.

Main responsibilities:

Support the fleet order cycle to enhance business performance and ensure sustainability while ensuring vessels get what they need, when they need it, where they need it, to operate safely, cost effectively, while optimizing commercial performance. He/She shall further:

· Perform purchasing duties for spare parts and supplies for vessels, warehouse and office.

· Administrate the supply chain process by receiving approved Requisitions, sending Requests for Quote (RFP), Processing approved bids to Purchase Order, and matching delivery receipt to Invoice.

· Process new vendor applications, ensure vendors are compliance checked, and select vendors to RFQ.

· Maintain vendor performance records. Interact with Superintendents and ships to identify and meet requirements, to address problem resolution, and to accommodate short lead time orders.

· Schedule, arrange and follow up on logistics to ensure cost effective and timely delivery of items on board.

· Monitor schedules of assigned vessels to optimize on deliveries on board.

· Process invoices in timely manner for all materials and supplies purchased.

· Ensure ship staff update receipt of the goods.

· Provide financial reporting information as requested.

· Evaluate bids to ensure there are competing quotations for comparison.

· Coordinate with appointed freight forwarder and monitor stock list at regular intervals.

· Month end requisition status/plan — a report to be sent to the assigned vessels to update supply requirements and to determine which items must be purchased at the next port of call.

· Other duties as assigned.

Qualifications

The candidate should have a minimum of 2 years' experience in a similar position within a shipping company, preferably in the dry bulk sector.

Job-Specific Skills:

• Excellent negotiation skills
• Team work and cooperation skills
• Very good organisational skills
• Basic understanding of logistics (Air freight/Sea freight/last mile deliveries)
• Worldwide operations require fluency of the English language
• Additional languages are a plus
• PC literacy

Job Description:-

• Take customer orders with patience, friendly and accurate
• Collect payment from customers and perform cashiering duties
• Attend to customers' queries at the cashier counter
• Implement current promotional events during the checkout process
• Provide quality customer service experience
• Basic housekeeping duties
• Manpower planning (such as weekly scheduling according to operation needs)
• Inventory management (such as monthly stock take and reducing wastage)

Job Requirement

• Preferably 3-5 years experience in F&B

Reports to:

Managing Director

1. AUTHORITY

To manage the Procurement Team and procurement processes, by delegation or execution.

2. RESPONSIBILITY

The procurement manager is responsible for the Procurement and Logistics Team. He/she is responsible for delegating or executing the spare part, consumable and service contract management, as well as vendor management. He/she will initiate and follow up on process improvement within his/her field of responsibility.

· Delegate contract management tasks as appropriate

· Develop procurement and logistic processes within company

· Setting the procurement strategy to conform to the overall ship management strategy

· Initiate and follow up on process improvements within the Procurement Team

· Pro-Actively contribute to Management Team

· Establish and maintain procurement market knowledge processes

· Maintain contact and actively participate in procurement consolidation

· Initiate and develop contract agreements with vendors and suppliers

· Implementing the procurement strategy at all levels of responsibility

· Initiate and follow up on improvement actions in line with the strategy

· Ensure spare part, consumable, and service contract management processes will come into place and will be improved continuously

· Ensure vendor management processes will come into place and will be improved continuously

· Delegate vendor management tasks as appropriate

· Delegate contract management tasks as appropriate

· Define, monitor, maintain, and if necessary modify required quality of delivered goods and services on board

· Respond to emergencies and potential emergencies as described in the Emergency Response procedures

· Issue standards, best practices and guidelines to the Procurement Department for action as appropriate

· Liaise between senior management and concerned staff in the department

· Participate in the Management Review of the Integrated Management System

· Support Fleet Management Teams on day-to-day and tactical strategic Procurement

· Monitor operational performance by reviewing KPI statistics, monthly reports

· Review Management Review conclusions and prepare corrective actions

· Verify Contract Performance

· Audit suppliers according to audit schedule

· Generate feedback on operational performance from Procurement Executives or Procurement Team

· Developing and Monitoring KPI’s in consultation with the Managing Director

· Provide corrective action proposals based on analysis of KPI results, deviation results and root cause analysis, Management Review results

· Provide status report to the Managing Director/CEO

3. WORK CONTACTS

Maintain a constant line of contact with all purchasers in the Procurement Team. Maintain frequent contact with other members of the Management Team and the Managing Director(s). Establish and maintain contacts with ships (representatives) and suppliers globally. Frequent contact with members of the combined Procurement Team.

4. SUPERVISORY RESPONSIBILITY

To the Procurement Team.

5. FINANCIAL AUTHORITY

As per Company Financial Authority procedure.

6. QUALIFICATIONS

· Strong analytical, problem solving, time management, decision making and leadership skills

· Highly flexible, stress resistant and able to demonstrate conceptual thinking skills

· Demonstrates teamwork, interpersonal and communication skills

· Extensive knowledge and experience of project work must be process oriented

· Ability to respond positively to customers and external bodies in an effective manner

· Knowledge and experience in the health and safety and the marine industry

· Sound knowledge and experience with QHSE Management concepts

· Preferably knowledge and experience of ship operations

· Good inter-cultural skills and an understanding of Asian and Western business practices and protocol

· Good working understanding of commercial and contractual documents as they pertain to Sellers/Buyers issues

As a Warehouse Manager, you will play a pivotal role in overseeing the daily operations of our warehouse facility. You will be responsible for managing inventory, coordinating logistics, supervising staff, and ensuring a safe and efficient workflow.

Job Responsibilities

· Manage, support, plan and organise day-to-day inventory and all inventory control process within the warehouse to ensure smooth operations.

· Ensure daily warehouse activities are performed in a timely, efficient and accurate manner.

· Ensure proper and accurate placement of all goods

· Support order fulfilment, picking, packing & ensuring on time delivery of merchandise and minimal error in fulfilment orders

· Provide leadership and guidance to the warehouse team (about 10 pax), including training, scheduling, and performance management

· Work closely with retail operations and cross functional teams to resolve daily operational issues.

· Continuously evaluate warehouse processes and identify opportunities for improvement to enhance efficiency and productivity.

· Establish and maintain Standard Operation Procedures (SOP).

Job Requirements

· At least a Diploma in Logistic, Supply Chain Management or any related field.

· Possess at least 3 years of managerial experience in Retail Logistic, or Supply Chain.

· Proficient in Microsoft Office, ERP/WMS experience is an added advantage

· Physically fit to handle up to 20kg of load

· Demonstrated leadership abilities with a track record of effectively managing teams and fostering a positive work environment.

· Candidates with less than 3 years of managerial experience may be considered for a supervisor position

Job Description

• Be the 1st-in-charge of the store to oversee and ensure smooth daily operations
• Responsible for the profit & loss of the store and implement appropriate cost control measures
• Manage the store’s budget and forecasts to meet or exceed management expectations
• Maximize profitability of the store by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority
• Maintain and improve the overall performance of the store on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for the customers
• Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
• Drive operational efficiencies of the store by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Control labour through effective manpower scheduling and monitor leave of staff
• Actively involved in hiring process by identifying and selecting candidates for junior positions
• Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to, termination of employment
• Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated
• Handle all store administrative duties
• Any other jobs or duties assigned by the Senior Store Manager from time to time

Job Requirements

• Minimum of 5 years management experience in Food & Beverage industry
• Possess sound leadership qualities and ability to manage service staff
• Competency in Microsoft Office applications (Excel, Word and PowerPoint)
• Excellent communication & interpersonal skills; able to build lasting relationships with guests.
• Possess good organizational and management skills; able to lead and inspire staff

JOB PURPOSE

To be the owner of the business, a Company Brand Ambassador and a business leader, accountable for overall store performance.

To guarantee an extraordinary Client experience, being present on the sales floor, leading and supporting all activities to achieve store targets.

To manage and coach the store team and to ensure succession plans and internal growth.

RESPONSIBILITIES

BUSINESS

• Drive and maximize sales performances
• Propose and develop business plans
• Drive the store team to exceed their KPIs
• Represent the Company on the local market, identifying new opportunities to increase customer footfall, attracts new Clients and builds a loyal relationship with the brand
• Be present on the sales floor, ensuring a proper approach and service to the Clients.
• Foster the Omni Channel development through the team
• Meet the store operating budget, controlling store expenses

CUSTOMER

• Foster a Client centric mindset by developing and maintaining solid Client relationships
• Guarantee an excellent Client satisfaction and the highest level of Client service
• Implement, in partnership with other company functions, clienteling initiatives and events, securing Client loyalty and increasing Client spending
• Foster a strong private appointment culture

TEAM

• Promote an entrepreneurial and team spirit using effective communication, ensuring efficient organization and professional growth
• Ensure the team is always prepared and updated on the Prada Group main information, product knowledge, local market, competitors, policies and procedures
• The ideal Store Manager is able to attract and recruit the best talents available on the market through networking and scouting

RETAIL

• Develop a proper sales strategy, in cooperation with the Retail Merchandising, Visual Merchandising and Retail Operations teams
• Ensures that the display attracts Clients and maximizes sales in accordance with Company guidelines
• Participate in the buying session when requested and in any case he/she provides effective product feedback based on store needs
• Ensure synergy and cooperation between front and back of house
• Is responsible for the enforcement of Company procedures on cash activity, inventory, logistics and all the main reporting activities requested by the head office

EVENTS

• Cooperate with the Retail Events Office for the organization of local events and defines a challenging and realistic target per Client, proposing new opportunities for local events in partnership with local Stakeholders and Influencers

KNOWLEDGE AND SKILLS

• Business driven
• Leadership and team management
• Ability to motivate and persuade people
• Strong customer service mindset
• Natural ability to welcome our client
• Confident, enthusiastic and positive
• Mature and assertive
• Organized and detail oriented
• Local and English languages are a must
• Market and product knowledge/passion
• Business/Retail Management degree or equivalent is a plus
• Interest in luxury/fashion, art and design

Job Responsibilities

- Provide advice to internal stakeholders on all procurement-related matters and ensure they are compliant with Company Procurement Policy.

- Perform vendor screening, supply market research and analytical studies to identify and select potential suppliers to be added to the pre-approved vendor list.

- Prepare RFQ/Tender documents

- Review and evaluate quotations from vendor

- Coordinate purchasing activities and services based on company’s needs.

- Monitor process and supplier performance and resolve issues with suppliers.

- Manage and analyze expense data with the objective to derive cost saving opportunities.

- Monitor contracts and renewal prior to expiry

- Any other duties assigned by manager

Requirements

- Min 3 years of relevant experience in the F&B industry

- Knowledge of MS Office (Google Drive)

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- High degree of commitment and a good team player

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised

Job Responsibilities

- Manage and lead procurement activities for supplies and services from vendors.

- Lead the competitive sourcing process, initiate requests for information/Quotation/Proposal, negotiate commercial terms.

- Execute all contractual matters of assigned projects and ensure that they are dealt with effectively.

- Monitor and analysis trends in spending and inventory control and make recommendations to identify areas for saving.

- Other adhoc matters assigned by the Management.

Requirements

- Min 3 years of relevant experience

- Has experience in managerial role, preferably in the F&B industry

- Good leadership and people management

- Knowledge of MS Office (Google Drive)

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- High degree of commitment and a good team player

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised

Purpose/ Mission:

The main accountability of the store manager is drive store profitability while maintaining staff productivity and fostering an active selling environment. The

same can be explained as follows:

1. Meeting or exceeding store sales and profit targets.
2. Managing all resources within the store to provide customers with a leading shopping experience.
3. Driving the proper execution of established policies, procedures, initiatives and directives.
4. Be the key person between store team and District Manager to relay information and provide feedback concerning the store.

Accountabilities:

Primary

Group competencies:

• Customer Focus
• Sales Orientation
• Products & Sports / Fashion Expertise
• Business Acumen
• Driving Sales
• Performance
• Pro-activeness and Teamwork

Functional competencies:

• Understanding of PnL
• Commercial Astuteness
• Influencing & communication
• Planning & Organizing
• Relationship and people management
• Analysis and problem solving
• Self-motivation
• Learning focus
• Product knowledge
• Digitally savvy

Sales & Business Acumen

1. Take full ownership of the store and its commercial success.
2. Manage the controllable operating expenses to keep within the agreed budget.
3. Analyze relevant data to probe and challenge the status quo.
4. Address identified improvement areas, involving the District Manager or other Retail Back
5. Office partners as needed.
6. Drive continuous improvements in the store’s sales, productivity and profitability.
7. Ensure the legal and financial integrity of the store

Customer Service

1. Lead service by example, maximizing the amount of time spent selling and leading team
2. members on the sales floor.
3. Ensure there is always a manager on duty on the sales floor, focusing team members on
4. the customer and on selling when you are not able to assume the responsibility yourself.
5. Schedule staff so as to properly serve customers, drive sales and execute tasks.

Brand and Products

1. Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values.
2. Ensure proper in-store Brand execution according to established standards and
3. directives.
4. Ensure all store team members are trained on Foundational and Seasonal Brand and
5. product knowledge.

Operations and Processes

1. Manage all store operations in a systematic and efficient manner, as per established policies and procedures.
2. Manage the annual leave plan of the store, ensuring sufficient manpower for the operations.
3. Direct the shop operation on a daily basis to ensure delivery of commercial targets.
4. Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in the store.
5. Ensure merchandise deliveries are processed on the same day they arrive and the store’s entire product offer is made immediately available and easily accessible to customers on a consistent basis.
6. Ensure cash register transactions are processed quickly and accurately.
7. Lead and implement all applicable loss prevention policies and procedures.
8. Maintain a safe and productive shopping and working environment.
9. Implement seasonal/quarterly merchandise launch and in-store marketing promotion.
10. Participate in planning & presenting monthly team meetings.
11. Work with Merchandising Team and Warehouse Team to ensure stock availability and delivery to achieve sales targets.
12. Inventory management - Prepare, manage & execute accurate bi-yearly stock take to avoid product shrinkage.
13. Provide monthly consumer and retail feedback to all retail adidas related teams.
14. Ensure offices and stockroom are clean and provide for a good working environment.
15. Work with Manager, Retail Operations to execute Mystery shopper program and implementing corrective actions plans.

Teamwork and Leadership

1. Manage and coordinate the recruitment with HR/District Manager and ensure training of
2. store team members.
3. Ensure all HR policies and procedures are adhered to.
4. Create a high performance culture by setting clear expectations, analyzing performance
5. and giving appropriate and prompt feedback, including actively managing poor
6. performance.
7. Work with the District Manager to identify and develop select strong performers with
8. potential for growth along the Retail Field Career Ladder.
9. Share best practices to drive the collective performance of all district stores.
10. Complete all applicable training programs and effectively apply the learning on the job.
11. Seek coaching and learning opportunities to continually improve your performance
12. development and increase performance.
13. Plan and implement the Recognition Program.
14. Ensure staff receive on the job coaching, mentoring & education.

Professional background/ Experience:

Functional: Minimum 3 years experience in Store Management and in

a supervisory role

Industry: Preferably in apparel/ fashion/ FW or FMCG Retail

Exposure: Sports, Fashion

Education:

• Degree or Diploma in
• Retail Management / Marketing

IT:

• Outlook: Advanced
• Word: Advanced
• Excel: Advanced
• PowerPoint: Advanced

Language skills:

• English: Advanced
• Local Language: Fluent

Responsibilities:

Store Operations & Management

• Ensure all back end systems are aligned for efficient operations.
• Ensure all SOPs are followed, in-line with company wide standards, and provide the proper training and guidance to the team.
• Ensure all team members are trained on all FOH roles and execute them to the set standards.
• Work together with the kitchen team to ensure a seamless culinary experience for the guests.
• Oversee all maintenance works in the store and report upwards anything that is not in working order.
• Manage all store inventory, ensure ordering is in place to avoid outages.
• Set and enforce a cleanliness plan for the store, ensuring the presentation of the venue is always up to company standards.
• Manage, apply and ensure Workplace Safety and Food Hygiene & Safety policies and procedures by team members.

Guest Experience

• Provide an exceptional guest experience at all times and lead the team in doing the same.
• Build long standing relationships with regular guests, being their point of contact for any needs.
• Advocate for the needs of the guests and the guest experience. Push the team, the operations, and the business for constant improvements that will provide meaningful enhancements for the guests.
• Find ways to resolve any guest problems and turn complaints or incidents into memorable guest experiences.
• Manage, apply and ensure brand experience & customer service policies and procedures meet audit requirements.

Team Management

• Manage and oversee Workforce Planning policies for the store, including recruitment of new team members and weekly rostering of the team, in order to enhance existing, or optimize available, resources as necessary.
• Set and communicate clear performance expectations for all team members.
• Provide training and learning experiences for all team members.
• Outline growth plans for team members within the organization.
• Create a positive and fun working environment that encourages professional behaviour, exceptional guest experiences, and staff retention.
• Provide feedback, re-training and performance management as needed to underperforming staff.
• Communicate clearly with the larger management team on all staff matters - both high and low performers, and provide action plans.
• Foster a supportive working relationship with all direct reports.
• Conduct all performance appraisals for the FOH team.

Finance

• Optimise revenue at store level to meet weekly, monthly, and annual revenue targets.
• Oversee all ad-hoc expenses, providing approval and guidance to minimize the need for unforeseen expenditures.
• Manage manpower hours to stay within budget while meeting operational needs.

Communications and Reporting

• Facilitate seamless communications within the store team and between the store team and larger organization.
• Foster good working relationships with all internal and external partners including but not limited to Upper Management, Brand and Merchandising teams, Central Kitchen, Logistics Team, External Vendors, Store Neighbors and Partners.
• Proactively and clearly communicate all necessary information to the store team, ensuring information is not only shared but understood.
• Proactively and clearly communicate upwards, ensuring appropriate information is shared and necessary attention is brought to accomplishments and challenges for the store.
• Ensure all daily store reporting is executed in a timely fashion and according to SOP (end of day reporting, requisitions, etc…).
• Participate, as relevant, in all larger company management meetings.

Requirements:

• Min 6 years of relevant working experience in the F&B industry.
• A natural leader, highly communicative to lead and motivate staff.
• Trained eye for detail and customer-centric.
• Ability to work in a fast-paced environment.
• Fluent in English.
• Computer literate.
• Willing to work on rotating shifts, weekends and public holidays.
• 5 or 6 days alternating work week.

Your Role
We are looking for an experienced Outlet Manager/ Store Manager to manage store operations including opening and closing, store cleanliness and etc. To provide training and achieve sales targets and implementing strategies. Cultivate and maintain strong relationships with retail managers and staff. To understanding of store Standard Operating Procedures (SOPs) and working practices.

What Will You Do

• · To manage store operations including opening and closing, store cleanliness and etc.
• · To provide training and achieve sales targets and implementing strategies
• · Cultivate and maintain strong relationships with retail managers and staff.
• · To understanding of store Standard Operating Procedures (SOPs) and working practices.
• · Coordinate with retailers/stores on activities such as promotional events.
• · To implement merchandising and promotional plans according to company standards.
• · Provide management with weekly/ monthly reports detailing stock movements.

What Do We Want

• · At least O Level & above in retail or equivalent
• · Min 3-5 years of relevant working experiences in retail industry

What Will You Get In Return
You will be given exposure to a hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will entitle a Gross salary up to S$3700 + attractive perks.

What You Need to do Now
Click "Apply" and please include the following information in your resume:

• Personal Particulars with recent photograph
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

Note:
Only shortlisted candidate will be notified via email for an interview invitation

Responsibilities

• Handle customer inquiries, resolve complaints, and address any issues that arise, creating a positive shopping experience and fostering customer loyalty.
• Achieving sales targets by monitoring performance and implementing strategies to meet sales goals.
• Analyze sales data to identify growth opportunities and control expenses to maximize profitability.
• Manage all aspects of store operations, including opening and closing procedures, cash handling, inventory management, and maintaining store cleanliness and organization.
• Implement training programs and supervise staff. Set performance expectations, provide ongoing feedback, schedule shifts, manage payroll, and motivate employees to deliver high-quality customer service.
• Oversee product placement and visual merchandising to optimize sales and create an appealing shopping environment in line with company policies.
• Collaborate with the marketing team to execute campaigns and promotional activities.

Requirements

• Minimum qualification of GCE O’ Level or equivalent
• At least 5 years of experience in the retail industry, with a minimum of 3 years in Assistant Manager or Supervisor is highly advantageous.
• Solid understanding of retail operations, sales techniques, merchandising, and customer service principles. Experience with inventory management and retail software is a plus.
• Proven track record of achieving sales targets, analyzing sales data, and implementing growth strategies. Financial management skills with knowledge of budgeting and profitability analysis.
• Strong leadership and team management abilities, including effective communication, delegation, and problem-solving.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No. 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

• Oversee the daily store operations and its manpower planning

• Hire, train, motivate and manage the team to achieve the best results

• Responsible for admin duties in the outlet including but not limited to inventory management, sales forecast, invoices consolidation, generate reports such as sales report or costing report and attend management meetings

• Conduct monthly inventory checks in operating equipment and supplies

• Work closely with relevant personnel at all levels by maintaining an effective communication, to ensure smooth execution of various activities/promotions

• Ensure smooth operations of the store with compliance to product quality, hygiene & safety standards

• Appraise employees for their performance regularly and provide feedback to improve performance

• Involve in investigation of issues relating to customer feedbacks on service and product quality

• To maintain a sound knowledge of the menu and presentation standards for food and drinks

• Ensure that the handover, closing and opening procedures are complete in each shift

• Perform other duties/tasks as required

Requirements:

- Minimum 1 year of experience at supervisory role in managing a Cafe/Restaurant/Fast food sector or other sectors

- Good people management skills, strong communication skills and hands-on duties

- Ability to prioritize tasks and manage time effectively

- Desire to work in a fast-paced environment and work well under pressure

- Pleasant, mature, outgoing, meticulous with good interpersonal skills

Benefits:

• 0-20% performance related pay (PRP) per month

• 2% medical pay per month

• Greet customers, answer inquiries and schedule appointments

• Communicate with pet groomers, shop assistants, and drivers to ensure smooth operation of services.

• Manage store inventory, ensuring that stock levels and types match actual inventory, and restocking when necessary.

• Responsible for payment collection, ensuring customer fees are collected accurately.

• In charge of the store's marketing and promotional activities

• Submit various operational reports at the beginning of each month, including sales, customer feedback, inventory, and employee performance.

• During working hours, take care of the dogs, ensuring their safety, cleanliness, and comfort.

• Any other a-hoc duties as required

Job Requirement:

• Strong communication skills

• Able to multitask

• Candidates with experience as store manager in retail sales, customer service, or working in a pet shop will have an advantage.

• 6 Days Work Week

Maxhunt Resource Pte Ltd | EA Licence: 22C1322
Loh Wing Sheng | Registration No: R22110239

This role overseeing the warehouse operations, local distribution, resource planning, P&L and warehouse improvement projects.

Overall Operations Supervision

- Supervise overall warehouse operations including SG local transportation from/to Company’s warehouse(s)

- Establish and monitor the basic practice and implementation such as MHE pre-inspection, daily-walk-about in the respective work environment with the support from section leads below SLM

- Supervise and monitor WSH monthly reports and take a lead to close any negative findings.

- Receive an external or/and internal escalation upon any deviation or potential risk of deviation from the set KPIs.

- Provide the respective section leads with the relevant guidance and direction whereby how to adjust, correct, or upgrade daily operations.

Overall Operations Projects Supervision

- Delegate the respective task to the respective section leads by determining a schedule.

- Monitor the completion of respective project tasks.

- Receive any escalation from the section leads upon any potential delay or obstacles.

- Provide the respective section leads with the relevant advice and guidance for their clear understanding.

- Schedule and arrange any internal session for internal alignments in case of any potential issues, especially the severe ones.

- Properly and timely escalate the potential risks to the direct superior.

Operations Resource Planning

- Come up with operations manpower resource planning.

- Conduct recruitment interviews in case of additional manpower resources to bring into the operations team.

- Exercise any warning session(s) or termination session(s) related to the respective section leads

Warehouse P/L Control

- Analyse monthly department P/L starting from sales revenue, direct cost, indirect cost up to gross profit with the direct superior.

- Come up with some proposals to improve our sales or/and cost for further discussion and finalisation with the direct superior

Mandatory Requirements

- Minimum 3 to 5 years’ experience in a managerial position in 3PL Warehouse operations.

- Experience in managing large warehouse operation team

- Ability to multi-task in a fast paced environments

- Mature, self-motivated, and able to work independently.

- Ability to motivate & manage a dynamic service-oriented organization.

- Ability to support change in a fast-moving environments & coach organization

- Ability to use the technical skill, process discipline to build & develop service deliverables & capabilities.

- Strong communication skills with customers or / and appointed vendors

Mon to Fri 8.30am - 6pm

You get to enjoy 5-day work week. Join Ippudo and you will enjoy the fun in our family!

Job Duties:

Customer Focus:

• Bring customers to their tables.
• Serving of food and beverages
• Clearing and setting up of tables
• Preparation of condiments, beverages and desserts
• Sending of bills and cashiering
• Wiping of utensils
• Cleaning of store – mopping, sweeping, wiping of glass and mirrors, etc.
• Attending to customers’ needs
• Answering phone call and customers’ inquiries
• Making daily sales report and updating maintenance report
• Recording food loss and handling of cash
• Item management (ingredients, products, etc.)
• Store Management (equipment, petty cash, etc.)
• Ordering from suppliers, maintaining inventory list and stocktaking
• Training and coaching of staff
• Planning of schedules and section planning
• Learn about food and beverage knowledge, and company’s culture
• Leading store’s daily meeting – reviewing operations and sales
• Handling and resolving incidents and customers’ complaints
• Reporting to the Store Manager/District Manager
• Communicate and share information with staff as well as departments in HQ
• Providing suggestion and feedback regarding store operations and promotions
• Interviewing and selection of part time employees
• Analyse sales report and sales figures
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• Candidates must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Food & Beverage Services Management or equivalent
• At least 1-2 year(s) of working experience in the related field is required for this position
• Good interpersonal and communication skills
• Independent, self-motivated, resourceful and reliable
• Problem solver and has passion to think out of the box to achieve desires outcome
• Able to work efficiently under pressure

Benefits:

• 5-day work week
• Variable bonus
• Attendance award
• Meal provided
• Birthday voucher
• Staff Discount
• Leave
• Medical benefits
• Long Service Award

As the Assistant Purchasing Manager, you will support the Head of Purchasing in sourcing and procuring products essential for our company's operations.

This is a crucial role in maintaining inventory levels, negotiating with suppliers, and ensuring timely delivery of products.

Responsibilities:

• Participate in the developing of purchasing strategies together with the HOD based on company goals and market trends.
• Source and evaluate international suppliers based on price, quality, selection, service, support, availability, reliability, and supplier reputation.
• Negotiate contracts, terms, and pricing with suppliers.
• Maintain and update inventory records and ensure accuracy in purchasing and delivery.
• Work closely with international suppliers, key stakeholders and functional team members to ensure uninterrupted supplies of products.
• Evaluate supplier performance and conduct regular performance reviews to ensure compliance with contractual obligations.
• Monitor and analyze market trends and competitor activities to identify opportunities and challenges.
• Handle administrative tasks such as preparing purchase orders, requisitions, and reports.
• Resolve supplier or delivery issues in a timely manner to minimize disruption to operations.
• Stay updated with industry trends and best practices in purchasing and supply chain management.
• Ensure compliance with relevant laws, regulations, and company policies in all procurement activities.
• Communicate effectively with internal teams to provide updates, gather feedback, and address concerns related to procurement.

Requirements:

• Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.
• Proven 5 years’ experience in purchasing, procurement, or supply chain management in the foodservice industry.
• Strong negotiation skills and ability to build and maintain supplier relationships.

Remuneration

• Basic salary: $4,000 t0 $4,500 per month (can be negotiated depending on experience)
• 14 days annual leave per year
• 1 month AWS
• Variable Bonus
• Medical insurance coverage
• 5.5 days workweek (on assigned Sat duty)

By: Charmaine Soh | R24122333

• Handle the regional procurement team in their day-to-day activities.
• Responsible for placing supplier agreements in consideration of sales and operations requirements.
• Create and expand relationships with existing and new suppliers and perform research on market development on suppliers.
• Manage all rate negotiations with the suppliers and explore other opportunities to make optimal use of the suppliers’ portfolio.

Requirements:

• Diploma in Logistics and Supply Chain Management or equivalent
• At least 5 years of procurement experience in container shipping (shipping/freight forwarding).
• Strong market knowledge in sea freights and transportation.
• Proven leadership skills with good negotiation and analytical skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740