Total 6 supply chain analyst job vacancies in Purchasing / Procurement / Inventory category in D12 Balestier, Serangoon, Toa Payoh

Responsibilities:

• Lead, direct and manage a team that delivers consistent high level service quality and customer satisfaction
• Resolve critical or escalated issues arising from the operations
• Plan and monitor team schedule to ensure adequate manpower to support operational demands and business objectives
• Manage and oversee administrative functions to ensure that all paperwork is processed efficiently and in a timely manner and meet all compliance requirements
• Motivate staff and develop effective working relationships with peers and customers
• Train and certify new employees on all performance standards and provide career development opportunities through training
• Help to conduct annual performance reviews for all employees within department
• Address all employee performance problems promptly and directly in accordance with company personnel policies and procedures
• Assist the operation manager in day to day operation of the warehouse

Requirements:

• Minimum 3 years of experience in logistics industry
• Minimum 2 years of supervisory experience
• Experienced working in a dynamic environment
• Possess strong warehousing experience in leading a team
• Prepared to be hands-on when the situation calls for it
• Possess good communication and interpersonal skills
• Adaptable, enjoys working in a fast-paced, fast-changing environment
• Computer literate in MS Office and experienced in SAP/WMS would be an advantage

Responsibilities

• To ensure delivery of SLA's with customer in a fast growing sector, including managing/implementing operations in accordance with the DSC standards.
• Reviews monthly operational performance with site customers and provide solution to drive for operational excellence
• Build a strong win-win customer relationship so as to ensure customer retention and development solution to growth existing business
• Frequently review, align and keep management team updated on operational issues and performances indices such as utilization, productivity, space and resources management, training and hiring
• Manage the planning process to ensure all daily operation activities are executed and meet according to the customer service levels
• Drive high performance in own team with focus on quality, service and cost
• Actively promote the exchange and adoption of Best Practices within the country to leverage collective learning and to improve consistency and productivity
• Continually review and improve business processes to improve service quality and productivity
• Manage the effective implementation and use of the appropriate technology in all sections of the service chain, to enhance service and improve productivity
• Analyse opportunities for warehouse automation
• Project management support for joint projects with Customers as well as internal projects

Requirements

• Degree in Logistics / Supply Chain Management preferred.
• Minimum 5 years experience in Operations Management
• High proficiency in Excel. VBA, Access, SQL, PowerBI skills will be an advantage
• Must be highly motivated and able to supervise headcount of more than 10 and manage relationships with all levels of staff and customers
• Have excellent verbal, written and presentation skills

Responsibilities:

• To ensure delivery of SLA's with customer in a fast growing sector, including managing/implementing operations in accordance with the DSC standards.
• Reviews monthly operational performance with site customers and provide solution to drive for operational excellence
• Build a strong win-win customer relationship so as to ensure customer retention and development solution to growth existing business
• Frequently review, align and keep management team updated on operational issues and performances indices such as utilization, productivity, space and resources management, training and hiring
• Manage the planning process to ensure all daily operation activities are executed and meet according to the customer service levels
• Drive high performance in own team with focus on quality, service and cost
• Actively promote the exchange and adoption of Best Practices within the country to leverage collective learning and to improve consistency and productivity
• Continually review and improve business processes to improve service quality and productivity
• Manage the effective implementation and use of the appropriate technology in all sections of the service chain, to enhance service and improve productivity
• Analyse opportunities for warehouse automation
• Project management support for joint projects with Customers as well as internal projects

Requirements:

• Degree in Logistics / Supply Chain Management preferred.
• Minimum 3 years experience in Operations Management
• High proficiency in Excel. VBA, Access, SQL, PowerBI skills will be an advantage
• Must be highly motivated and able to supervise headcount of more than 10 and manage relationships with all levels of staff and customers
• Have excellent verbal, written and presentation skills

Responsibilities:

You will ultimately hold responsibility as the Singapore regional logistics order to shipment, subject matter expert. Understanding and representing everything about spare parts order through successful customer shipment will be the focus of this role. Duties involve but are not limited to: shipment monitoring and status, supply chain services, inventory control, WMS / ERP system reconciliation, critical parts availability, B2B order management, shipment of products via approved carriers, and third-party warehousing.

Evaluate customer support and field service commitments to ensure customer requirements are met. Provide data analysis for improvement cycles; and participates in process/rating improvement efforts. Assists in developing logistics plans, procedures, and best practice.

Transact and maintain spare parts inventory to ensure inventory accuracy. Work with cross-functional teams to optimize parts availability and collaborate with other functional logistics team members to identify requirements and to meet project deliverables. Focus will be customer support and inventory management as well as collaborations with internal and external stakeholders. Influencecustomer satisfaction, driving value-added efficiencies for the company as a whole.

This role will be a remotely managed. Successful candidate will be self-motivated, working with minimal day to day operational instruction. Key responsibilities include:

• Support multiple business functions (from Global Customer Care centers to Field Engineers) to assist and resolve spare parts inventory discrepancies by transacting, reconciling, creating manual orders, cancelling orders and intercompany invoices and reversing transactions.
• Act as logistics point of contact addressing internal customer spare parts order status requests and ensuring smooth progression accordingly.
• Review EDI feeds to ensure any required manual orders are created for Field Engineers and to reprocess any EDI errors.
• Continuous training support for Global Logistics and Regional Admins to ensure proper order and delivery process flow.
• Reconciliation of inventory OHB issues, understanding / driving RCCA, overall ensuring high levels of inventory accuracy thus minimizing order delays.
• Organizes and handles a variety of logistics issues in a Service Logistics environment.
• Resolve receiving discrepancies for inbound customer spare parts returns in a timely manner. Address repeated, systemic issues by identifying long-term solutions.
• Assist parts escalations team for urgent P1 (priority) orders to ensure parts inbounded passes quality inspections, country of origin (COO) and Harmony Tariff Schedule (HTS) codes are loaded in SAP, monitor shipments until order is delivered to ensure it reaches the Field Engineer (FE) in a timely manner.
• Monitor aging inventory – Keep oversight of global inventory locations ensuring material is progressing as expected. Work with Management and key operational stakeholders to resolve any obstacles preventing expected material flow.
• Support user acceptance testing (UAT) scenarios testing for platform updates in vendor program management or internal SAP changes.

Requirements:

• Excellent written and verbal communication skills.
• Excellent analytical, problem-solving and organizational skills are required.
• Proven track record of surpassing objectives and delivering exceptional results.
• Working knowledge in SAP and 3PL Warehouse Management Systems
• Understanding of global trade and compliance rules / regulations
• Ability to perform multiple actions across multiple regions.
• Strong data, computer and analytical/problem solving skills and presenting solutions
• Self-driven and able to work under pressure with a sense of urgency
• Collaborative and team-oriented attitude, willing and excited to work with a global team
• Prior experience in logistics operations in freight, warehousing, courier modes, Inventory, SOX compliance and third party return experience is desired.

Education & Experience:

• Bachelor’s degree in Logistics & Supply Chain, Business Administration or Material Management or equivalent experience in a Logistics environment.
• Minimum 2-3 years related industry experience in supply chain, inventory control or distribution and logistics.
• Demonstrated ability to manage multiple projects.
• Proficient in Excel, Access and Microsoft Office applications.
• Experience in SAP or other ERP systems.

About us

When you work with us, you’ll find that we deliver results; without compromising on respect. We value each other’s differences while recognising individual strength.

We are the world’s leading contract logistics company. We create competitive advantage for our customers through customized warehousing and transportation services. We combine our global scale with local knowledge and sector expertise.

At DHL Supply Chain (DSC), there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be.

Join a supportive work environment where you’ll have the tools and training you need to grow and succeed.

DHL Supply Chain is Great Place To Work® certified.

Responsibilities

• Provide inputs to develop IT consulting strategy in line with business strategy and objectives, corporate guidelines and policies
• Lead preparation and execution of IT consulting plans, measures and budgets
• Deliver major consultancy projects/assignments with high business impact
• Lead and solicit customer’s strategic business objectives and technological perspectives, define scope, business processes, projects & schedules
• Prepare and justify project/assignment in terms of context, benefits, options, costs, ROI, risks, dependencies & commitments, before any project is initiated and work with senior stakeholders to define scope for major projects
• Lead delivery of consulting projects/ work packages to ensure they meet business requirements, set quality standards, timelines and budgets
• Direct planning, organize and control project resources and activities, including aspects of utilization, quality, compliance and capability development
• Organize and coordinate technical resources and other resources outside the immediate project team, in order to deliver critical customer projects on time
• Anticipate, identify and resolve design conflicts across dependent projects
• Collaborate with multiple parties including other areas of IT services, business project management functions, project teams, head of subdomains, local and global account management, and external customers to develop new services, influence decision makers on new services and ensure delivery as per customers’ expectations
• Lead provision of specialist knowledge over a range of topics including the role of IT in the business and provide advice and guidance in own areas of expertise influencing the effectiveness of the organization's business
• Analyze complex issues, benchmark, identify opportunities and introduce best practices for IT consulting focusing on increasing effectiveness and efficiency
• Lead the design/solution and complex projects with high visibility across APAC
• Anticipate, identify and resolve design conflicts across dependent projects
• Analyze complex multi country opportunity designs and introduce best practices and reusable solutions focusing on increasing effectiveness and efficiency

Requirements

• 7+ years of experience in warehouse IT solutions’ deployments
• In-depth knowledge of Manhattan Warehouse Management System
• Understanding of operations, warehouse design and customer’s solutions across different industries
• Experience with MHE integration and data analytics
• Ability to balance the needs of individual countries with the goals of regional standardization and alignment with the company's roadmap

Responsibilities:

You will ultimately hold responsibility as the Singapore regional logistics order to shipment, subject matter expert. Understanding and representing everything about spare parts order through successful customer shipment will be the focus of this role. Duties involve but are not limited to: shipment monitoring and status, supply chain services, inventory control, WMS / ERP system reconciliation, critical parts availability, B2B order management, shipment of products via approved carriers, and third-party warehousing.

Evaluate customer support and field service commitments to ensure customer requirements are met. Provide data analysis for improvement cycles; and participates in process/rating improvement efforts. Assists in developing logistics plans, procedures, and best practice.

Transact and maintain spare parts inventory to ensure inventory accuracy. Work with cross-functional teams to optimize parts availability and collaborate with other functional logistics team members to identify requirements and to meet project deliverables. Focus will be customer support and inventory management as well as collaborations with internal and external stakeholders. Influencecustomer satisfaction, driving value-added efficiencies for the company as a whole.

This role will be a remotely managed. Successful candidate will be self-motivated, working with minimal day to day operational instruction. Key responsibilities include:

• Support multiple business functions (from Global Customer Care centers to Field Engineers) to assist and resolve spare parts inventory discrepancies by transacting, reconciling, creating manual orders, cancelling orders and intercompany invoices and reversing transactions.
• Act as logistics point of contact addressing internal customer spare parts order status requests and ensuring smooth progression accordingly.
• Review EDI feeds to ensure any required manual orders are created for Field Engineers and to reprocess any EDI errors.
• Continuous training support for Global Logistics and Regional Admins to ensure proper order and delivery process flow.
• Reconciliation of inventory OHB issues, understanding / driving RCCA, overall ensuring high levels of inventory accuracy thus minimizing order delays.
• Organizes and handles a variety of logistics issues in a Service Logistics environment.
• Resolve receiving discrepancies for inbound customer spare parts returns in a timely manner. Address repeated, systemic issues by identifying long-term solutions.
• Assist parts escalations team for urgent P1 (priority) orders to ensure parts inbounded passes quality inspections, country of origin (COO) and Harmony Tariff Schedule (HTS) codes are loaded in SAP, monitor shipments until order is delivered to ensure it reaches the Field Engineer (FE) in a timely manner.
• Monitor aging inventory – Keep oversight of global inventory locations ensuring material is progressing as expected. Work with Management and key operational stakeholders to resolve any obstacles preventing expected material flow.
• Support user acceptance testing (UAT) scenarios testing for platform updates in vendor program management or internal SAP changes.

Requirements:

• Excellent written and verbal communication skills.
• Excellent analytical, problem-solving and organizational skills are required.
• Proven track record of surpassing objectives and delivering exceptional results.
• Working knowledge in SAP and 3PL Warehouse Management Systems
• Understanding of global trade and compliance rules / regulations
• Ability to perform multiple actions across multiple regions.
• Strong data, computer and analytical/problem solving skills and presenting solutions
• Self-driven and able to work under pressure with a sense of urgency
• Collaborative and team-oriented attitude, willing and excited to work with a global team
• Prior experience in logistics operations in freight, warehousing, courier modes, Inventory, SOX compliance and third party return experience is desired.

Education & Experience:

• Bachelor’s degree in Logistics & Supply Chain, Business Administration or Material Management or equivalent experience in a Logistics environment.
• Minimum 2-3 years related industry experience in supply chain, inventory control or distribution and logistics.
• Demonstrated ability to manage multiple projects.
• Proficient in Excel, Access and Microsoft Office applications.
• Experience in SAP or other ERP systems.