Total 5 customer service job vacancies in Quality Assurance / Control category in tanah merah harbourfront and marina bay

Responsibilities:

- Develop test case for new application / service features and IAC release

- Identifying the required test scenarios, test case preparation, test data preparation and document traceability matrix to ensure sufficient test coverage

- Execute test cases and test plans to support the quality assurance activities throughout software lifecycle

- Participate in continuous improvement in quality of test pipelines and test process

Key requirements:

- Good knowledge in Python, TypeScript and React

- Good understanding in API (FastAPI), Distributed System (Celery, Kafka, ActiveMQ), Database (PostgreSQL) and CICD (Ansible, GitLab, ArgoCD)

- Hand-on experience in develop test-driven use case and technical documentation

- Hand-on experience in develop DevOps test pipeline for modern applications architecture (i.e. container, microservices, micro-frontend) and blue-green deployment

- In-depth knowledge and experience in analysing software requirement specification and identifying the required test scenarios

- Experience with containers and orchestration tools such as Kubernetes/OpenShift

Step into a global role with Bunker Holding, the leading force in marine fuel and lube oil supply. As our Group Compliance Officer, you will collaborate with international teams across Singapore, Aalborg, and Houston to uphold our commitment to integrity and excellence.

As our new Group Compliance Officer based in Singapore, you will join an international compliance team with other colleagues in Aalborg and Houston. In your new role, you will advise the business functions on vetting of counterparties, vessels and trades. You will also be responsible for conducting onboarding of counterparties with due diligence checks and screenings. Additionally, you will work with the business and support functions to implement compliance policies and address queries. You will also assist in implementing the compliance framework (the code of conduct, anti-bribery corruption, economic trade sanctions, anti-money laundering, whistleblower awareness) across the Group.

Furthermore, your responsibilities include:

· Communicating and coordinating with external parties and relevant internal teams, such as Accounts, Commercial, Credit and IT, to facilitate the onboarding process.

· Developing metrics to monitor and measure effectiveness of compliance framework and gather data for regular reporting.

· Ensuring necessary documentation is obtained and verified in relation to the onboarding and due diligence processes.

· Maintaining documentation of compliance activities, such as training and framework development

· Conducting trainings independently for employees at different levels, developing training materials and monitoring training progress.

· Providing Group-wide support for other regional and global compliance initiatives and controls.

· Identifying ethics and compliance matters that require follow-up or investigation, and as appropriate, provide assistance.

The ideal candidate

We imagine that you have a good understanding of legal and compliance concepts, such as anti-bribery corruption, economic trade sanctions, anti-money laundering, whistleblower awareness and counterparty due diligence. Industry knowledge and/or experience from a similar role will be considered as an advantage. Furthermore, we expect that you are:

• A good team player who cooperates and communicates well with teammates.
• Willing to travel, as the role requires frequent collaboration with team members and colleagues globally.
• Willing to work flexible hours.
• Proactive, organized, with logical thinking.

Job scope:

• Management of product quality release for products.
• Oversee operation matters in QA such RM Quality & FG certification.
• SAP/LIMS system QM data and batch data support.
• Coordinate product compliance support and regulatory data support.
• Responsible to drive 5S activities and housekeeping inspection in QA Lab.
• Ensure required risk assessments are completed and documented, risk reduced ALARP in Quality.
• Responsible for QMS ISO9001:2015 Management. Coordinate Internal Audit schedule, meetings, control of risk register. Maintenance of Quality files, procedures, formulation & specification update in ECM/QA Portal & SAP system.
• Support UL Management - Audits, sample submission, results follow-up & actions without miss.
• Lead customer compliance audits and visits. Ensure relevant documentation are updated. Update customer checklists as and when requested by customer.
• Responsible to lead monthly process audits, internal rejects actions closure & related corrective action request system. Keeps management fully apprised of significant occurrences and trends that impact the quality of product or manufacturing operations.
• Focal point for MDRM setup and raise PR in SAP. Monitor lab cost.
• Support QA sustainability project.
• Active participation during regular QA meetings.

Job requirement

• Diploma or bachelor’s degree from a relevant discipline
• Minimum of 3 years of relevant QA operation experience in manufacturing industry, plastics and chemical industry preferable.
• Knowledge of Quality standards & test methods
• Knowledge of quality tools such as RCCA, FMEA, 8D reporting

Interested candidates who wish to apply for the advertised position, please click "apply now" or email us an updated copy of your resume in MS Word format.

We regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd

EA License No : 01C4394 | Ng Theng Yee | Reg No: R22108658

Operations Executive

5 days, 7am-4pm/ 9am-6pm (rotate shift in 1-3 months)

Salary: $2500 -$4000

Address: Toh Guan Rd (7 bus stops from Jurong East MRT)

Company industry:

Pest Control Service

Job scope:

Client Service Management

• Be involved with new client handover and/or onboarding from the Sales Team
• Setting up and deploying service contract’s work orders in line with service scopes and assigning adequate manpower to ensure service completion to a satisfactory standard
• Review completed services daily for quality performance and if any further follow up action
• Planning of gants and routes to ensure that services are deployed in an efficient and productive manner
• Ensure all customer’s services are completed for the month

Manpower Management

• Maintaining the necessary headcount to service the number of work orders on a per day basis
• Collaborating with operations team to re-assign work orders due to leave to other technicians
• Ensure new Technicians are onboarded adequately before being deployed for work
• Coordinate with Technicians for any real time updates from customer sites or any issues arising on site and handle any complaints risen from the PMPs
• Ensure each PMP team is hitting their revenue targets

Customer Engagement

• Ensuring both administrative and analytical reports are submitted to customers
• Handle customer queries and tickets relevant to accounts under your care
• Attend customer monthly meetings for check ins

Fleet & Inventory Management

• Ensure all PMP teams are well stocked in terms of chemicals and equipment is functioning in proper order
• Vehicles under your care are maintained and serviced at the appropriate times

Requirements:

• Minimum of 2 years of relevant work experience in operations (supervising drivers, technicians etc…)
• At least a Diploma in business, logistics or relevant field
• Knowledge of the pest control and/or facility management and/or logistics is preferred

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Overview

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Global BAS Control Service Engineer.

As a Global BAS Control Service Engineer you act as the subject matter expert of the data center Building Automation (BAS). You will be responsible for application support, service management, troubleshooting, maintenance, upgrades, optimization and security of the control system. You will be required to analyze controls monitoring data to proactively identify issues and provide optimization to controls standards to increase availability, efficiency and sustainability. You will be responsible to manage or support global service of the third party controls vendors, driving improvements to the systems and evaluation of new products. In this role you will be part of the global Datacenter Monitoring and Controls Engineering (DMCE) team, where you can work with a technically diverse team to learn and contribute to many aspects of control systems – execution, telemetry, security, service, operations and optimization. This is a flexible role allowing you to fully work remote.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Global BAS Control Service Engineer you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Responsibilities:

• Troubleshoot issues within the BAS and deploy appropriate fixes to resolve root cause(s).
• Track and implement engineering improvements for the BAS, including programming updates, software upgrades, executing new standards, and retrofits.
• Track and implement security improvements or fixes.
• Share insights and best practices to improve development and operations of system, platform, or product components while maintaining application quality and availability.
• Participate in design reviews and contribute to BAS improvements with awareness of cost management.
• Monitor, analyze, and utilize telemetry data to identify patterns that impact the system, enabling data reporting or telemetry.
• Implement reliable, scalable, and high-performance BAS solutions across teams and regions.
• Embody our culture and values.

Qualifications

Required Qualifications:

• Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Controls Engineering or related field AND 2+ years technical experience in service engineeringOR equivalent experience.
  

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following Preferred Qualifications:

• Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Controls Engineering or related field AND 5+ years technical experience in service engineering
• Mission Critical facility experience.
• HMI development in BAS or EPMS systems
• Experience with BACnet, IEC61850, OPC UA, and/or SNMP communication protocols
• Project management experience with a focus on agile methodologies
• Ability to manage, prioritize and successfully execute multiple concurrent mission-critical infrastructure projects.
• Ability to balance competing demands for resources, adapt to changing priorities, and deliver projects on-time and in adherence to deadlines.