Total 32 help desk specialist job vacancies in Quality Assurance / Control category in d19 serangoon garden hougang sengkang punggol

Responsibilities

• Support Global Customs & Trade Compliance team with Import and Export Classification (HTS and ECCN), Customs Valuation, or any other topics, focusing on the region but also from a Global standpoint.
• Enforce procedures to ensure restricted party screening is conducted on all transactions, including domestic transactions, to include customers, freight forwarders, suppliers, etc.
• Support the region/subsidiaries on understanding, management and application of customs & trade related documentation (CoOs, import permits, etc.).
• Proactively identify and drive process improvement initiatives and devise and implement strategic plans to optimize import/export activities in the Asia Pacific region.
• Support with import and export classification, based on national regulations/interpretations of the WCO, EAR, and in alignment with the Global Customs & Trade Compliance team. Retain audit trails to support the classification assigned and update the classification database system.
• Support and assist with the implementation with any global and/or local/regional project/process that comes up, by being a strong contributor and showing enthusiasm to work as a team player - from both the Customs & Trade team (globally) and from the subsidiaries within the Region.
• Perform Trade Compliance Import and Export Audits as needed.
• Provide advice and hands-on assistance on projects involving the use of Free Trade Agreements (FTAs), customs valuation and transfer pricing, and applying for trade schemes provided by Singapore Customs and other related authorities.
• Undertake Denied Party Screenings and evaluate potential matches and release holds.
• Identify import/export compliance issues and escalate them as appropriate.
• Support the Company’s Business Units (BUs) across the Asia Pacific region concerning day-to-day questions regarding customs and indirect taxes (GST/VAT)
• Work with other departments, including Finance, Tax, Logistics, and BUs to advise on indirect tax and customs matters arising from business changes or proposed transactions (e.g., import and export considerations, FTA optimization, bonded warehouses, GST/VAT impact).
• Develop communication and training plans to raise awareness among stakeholders on customs and indirect taxes and compliance processes.

Experience Requirements

• Minimally possessing a Bachelor of International Business or related discipline preferred
• Minimum 7 years of experience with Customs and Trade compliance in US and APAC Region
• Strong working knowledge of import/export regulations, controls, and trade compliance practices within Asia as well as US-China export controls
• Working knowledge of the Harmonized Tariff Schedule and Classification.
• Working Knowledge of Commerce Control List and Dual Use Goods List and Classification
• Experience with import and export license determination, regional free trade agreements, special customs authorizations, and customs security programs
• Certified Custom Specialist or Licensed Customs Broker is preferred.
• Strong technical knowledge and understanding of complex supply chain concepts and ability to effectively apply customs and indirect tax knowledge to the Company’s business.
• Comprehensive and up-to-date knowledge of customs and indirect tax laws and requirements in more than one jurisdiction in the Asia Pacific region (preferably with a focus on Northeast Asia)
• Excellent written and verbal communication skills
• Effective problem-solving skills and ability to partner closely with internal key stakeholders, e.g., logistics, sales, R&D, manufacturing.
• Solid knowledge and experience working with MS Office applications, Power Point and Global Trade Management systems.
• Excellent knowledge of Oracle will be advantageous.
• Willing to travel for work purposes.
• Possess excellent planning, communication, interpersonal, organizational and analytical skills.
• Able to work independently with minimal direction.
• Fluency in English and one other Asian language (preferably Mandarin)

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

Job Responsibilities

• Oversee and provide guidance to QC Inspection Team to ensure implementation of all inspection-related activities according to standards, including proper disposition and handling of non-conforming material/product.

- Pre-inspection of designated goods (at warehouse).

- Sampling and QC inspection of incoming materials (pre-shipment samples, raw materials, bulk, semi-finished and finished products, packaging materials) and out-going products.

- In-process inspection to ensure that quality, hygiene, and safety standards are met.

• Identify and investigate OOS (out-of-specification) or NC (non-conformance) cases, analyse the root causes, and monitor closely the resolution and correction status.
• Investigate product feedbacks, analyse quality-related problems, and recommend problem resolution.
• Handle product stability tests.
• Work with relevant parties (e.g. external provider and product owner) to establish specifications and quality attributes of raw material, packaging and product, confirm appropriate test method for each QC parameter, and document evidence.
• Contribute for establishing and improving relevant QC SOP and inspection/testing-related work instructions (in compliance with GMP and ISO requirements).
• Ensure proper QC documentation including Master Specifications, QC Records (including electronic logs), QC Test Reports, Lab Test Reports, Non-Conformance Reports, COA etc.
• Ensure cleaning and environmental monitoring programmes for the site are done accordingly.
• Manage retention room for retention, reference and post-inspection samples, and sample retention system.

Requirements

• Degree in Science or Engineering (preferably in Cosmetic Science, Chemistry, Pharmacy, Nutrition or relevant field).
• Preferably 1-3 years of experience in the quality control of cosmetics, pharmaceuticals, dietary supplement, food, or skincare/medical device.
• Experience in a GMP environment or knowledge of GMP an important plus.
• Knowledge of relevant product standards, quality control and test methods.
• Stringent compliance to procedures, guidelines, standards, and regulations.
• Self-starter, good at working well independently with initiatives.
• Meticulous & detail oriented.
• Analytical & problem-solving skills.
• Time management skills (scheduling, prioritising) to meet deadlines.

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

PRISM+ is the largest Singaporean direct-to-consmer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

We are seeking a dedicated and detail-oriented Total Quality Management (TQM) Specialist to join our team. The TQM Specialist will be responsible for managing and improving quality management systems across the organization. This role focuses on ensuring that all processes meet quality standards and regulations, enhancing customer satisfaction, and driving continuous improvement.

Responsibilities:

Coordinate TQM Activities:

• Assist in the planning, execution, and monitoring of TQM initiatives across the organization.
• Support cross-functional teams in implementing quality improvement projects

Support Continuous Improvement:

• Identify opportunities for process improvements and support their implementation.
• Facilitate Kaizen events and other continuous improvement activities.

Quality Assurance:

• Ensure compliance with established quality standards and procedures.
• Conduct regular audits and assessments to identify areas for improvement.

Training and Development:

• Provide training and support to employees on TQM principles and methodologies.
• Develop and maintain training materials and documentation.

Data Collection and Analysis:

• Collect, analyze, and report on quality data to identify trends and areas for improvement.
• Prepare and present quality reports to management.

Communication:

• Promote a culture of quality and continuous improvement within the organization.
• Communicate effectively with all levels of the organization to ensure alignment on quality goals.

Requirements:

• Minimum of 0-2 years of experience in quality management or a related field.
• Proficiency in both Mandarin and English is required to effectively communicate with Mandarin-speaking clients and English-speaking stakeholders.
• Bachelor’s degree in Quality Management, Engineering, Business Administration, or a related field preferred
• Certification in TQM, Six Sigma, or Lean is preferred.
• Proven track record of managing TQM systems and processes.
• Strong knowledge of TQM principles and methodologies.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Proficiency in quality management software and tools.

Position Overview:

Vita Coco’s Quality Control Specialist (APAC) will be a key member of the Technical Team. The ideal candidate will support in achieving the company’s quality performance by executing the established goals on quality management:

· Monitoring continuous improvement strategies in all aspects of Vita Coco’s Quality Management by reviewing and tracking the management of quality control data from various sources.

· Support new product launches in a technical capacity.

· Maintain the supplier network quality and food safety operations, ensuring compliance with regulatory standards (FDA/SMA) and third-party audits.

· Identify and execute quality control projects, including training and technical support, and perform regular communication with suppliers to report in non-conformances or quality issues.

Day-to-day activities include but are not limited to: Analyzing and performing production testing; Reviewing lab results received from company-owned or independent labs; Monitoring product integrity; Shelf life testing and similar testing as well as providing reports on product quality to the senior management at large; Maintaining and supporting various quality data systems.

This role requires frequent travel to Vietnam and other countries in APAC.

Principal Duties & Responsibilities:

· Working closely with the team to achieve quality efforts in APAC from supplier to market.

· Manage and liaise with internal and external audits on our supplier network.

· Partner with Operations & Technical team, and suppliers, to assist with any troubleshooting as required.

· Review all aspects of quality data and provide different reporting and project tracking as requested.

· Collect, analyze, and report on quality data, including lab results and product integrity tests.

· Drive investigations and resolve product quality complaints and compliance issues, providing on-the-ground support and conducting necessary corrective actions.

· Monitor compliance with regulatory and quality standards, participate in audits, and deliver training to suppliers on new products and quality procedures.

Qualifications & Skills:

· Bachelor's Degree in food technology and/or microbiology or a similar technical degree · Clear and effective communicator. Able to confidently converse with different stakeholders around the region.

· 2 to 5 years’ experience in quality management and/or R&D in food and beverage, with Aseptic tetra experience is a plus.

· Statistical analysis skills preferred, using various Business Analytics tools such as PowerBI, Python or similar

· Understanding of project management and various project management tools.

· Flexible to work extended hours to meet critical deadlines.

· Available for international travel within APAC region.

Key Attributes:

· A great team player and self starter

· Strong analytical skills and attention to detail.

· Articulate well and strategically linking business issues, analytical results, and goals.

· Understand the dynamics of an entrepreneurial high-growth business and effectively manages relationships.

· Being action-oriented to get things done quickly and efficiently with limited resources.

· Agile and easily adaptable in a dynamic environment.

· High level of ethics and integrity.

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

Company Information

Thermo Fisher Scientific (NYSE: TMO) is a global leader in the field of science, dedicated to improving the world's health, cleanliness, and safety. With a proven track record and a highly skilled workforce of over 30,000 employees, we are committed to delivering exceptional solutions to our diverse customer base. We proudly serve over 350,000 customers, including pharmaceutical and biotech companies, hospitals, universities, research institutions, and government agencies. Our renowned brands, Thermo Scientific and Fisher Scientific, provide a comprehensive range of advanced analytical instruments, laboratory equipment, software, services, consumables, and reagents. Our innovative technologies empower scientists and researchers to expedite scientific breakthroughs and contribute to advancements in healthcare, environmental preservation, and more. Join our ambitious team at Thermo Fisher Scientific and become part of the force shaping the future of science.

Job Description

As a Compliance Specialist III, you will be a crucial member of our Research division, ensuring that our business operations adhere to global trade regulations and Thermo Fisher policies. Your extensive experience in trade compliance will be instrumental in achieving smooth imports and exports. Working collaboratively with colleagues throughout the organization, you will provide training, guidance, and assessments to promote compliance and minimize risks. Your responsibilities will also include handling transactional activities related to import and export regulations, such as goods classification, license applications, and completion of necessary documents. Additionally, you will support our Global Trade Compliance Team by conducting assessments and audits, resolving compliance issues, and implementing corrective measures. Your technical expertise and meticulousness will ensure that our operations consistently meet the highest standards of compliance and integrity.

Responsibilities:

• Provide training and guidance on import and export regulations
• Conduct assessments and audits to ensure compliance
• Assist in resolving trade compliance matters
• Collaborate with Legal counsel on government audits and possible violations
• Coordinate with other team members on process development and risk evaluation
• Manage multiple projects involving cross-business functionality

Requirements/Qualifications:

• Bachelor's degree or equivalent experience in import or export
• 5-10 years of trade compliance experience focused on import/export
• Technical or scientific background preferred
• Experience in logistics and Customs (Import) Broker's license is a plus
• Proficient in MS Office
• Excellent oral and written communication skills
• Excellent collaborator with the capability to work autonomously
• Exceptional organizational skills

Apply today! http://jobs.thermofisher.com

Overview

My client sits within the Marine and Services field and is looking out for a QA Specialist to join the team. This is a unique position because my client's expanding and you'll play a pivotal role within the QA team.

As a Quality Assurance Specialist, you will play a pivotal role in ensuring our organization's adherence to ISO standards and maintaining a culture of excellence. You will lead quality initiatives, conduct audits, and drive process improvements to optimize operations and deliver exceptional customer experiences.

Key Responsibilities

• ISO Management: Develop, implement, and maintain comprehensive ISO management systems (ISO 9001, ISO 14001, ISO 45001, and ISO 22000) to ensure compliance and continuous improvement.
• Auditing: Conduct regular internal and external audits to identify areas for improvement, non-conformities, and opportunities for optimization.
• Process Improvement: Lead initiatives to streamline processes, reduce cycle times, and enhance operational efficiency.
• Complaint Management: Investigate and document customer complaints and disputes, identifying root causes and implementing corrective actions.
• Documentation: Manage and maintain accurate process documentation, ensuring compliance with ISO requirements and internal standards.
• Data Analysis: Analyze quality metrics to identify trends, assess performance, and inform data-driven decision-making.
• Stakeholder Engagement: Collaborate with cross-functional teams and external stakeholders to promote quality awareness and drive continuous improvement.

Qualifications

• Bachelor's degree in Quality Management, Business Administration, or a related field.
• Minimum of 3-5 years of experience in quality assurance and process improvement.
• Strong understanding of ISO standards and their application in a business context.

Interested applicants, please reach out to me at [email protected]

Gina Yeo
CEI: R1660520 | Licence No: 19C9622 |

Role Summary

The job holder is responsible for applying a local Quality Assurance program for the R&D Test Facility in alignment with Good Laboratory Practice (GLP), other applicable regulations and company best practices. This is to assure Test Facility Management (TFM) and management that the facilities and studies are in compliance with Good Laboratory Practice regulations.

Additionally, the incumbent supports the implementation of applicable standards pertinent to non-clinical research and/or toxicological assessments in order to verify that the studies are performed in accordance with the applicable regulatory frameworks, QMS requirements and best practices.

The incumbent also supports the quality oversight of suppliers and contract laboratories for pre-clinical research and/or toxicological assessments, as well as to identify opportunities for quality and process improvements in pre-clinical development.

Responsibilities

• Plan, perform and report QA inspections and suppliers audits to assure TFM and management that procedures/standards are in compliance with relevant national and international requirements for GLP for both internal and external entities. Monitor and follow up on corrective actions and preventive actions (CAPAs) reporting in response to internal audits and regulatory inspections.
• Support the monitoring of pre-clinical studies throughout their conduct and reporting for compliance with the GLP principles.
• Support R&D Test Facility for inspection readiness, participating in regulatory inspections/accreditations, and managing the corrective and preventive actions (CAPAs) reporting in response to internal audits and regulatory inspections
• Provide administrative support for the QMS document/record/training management system, including QA review of records such as QMS documents (SOPs/WKIs/Forms), Training, Nonconformance (NC), Corrective Action Preventive Action (CAPA) and Lab Change Request (LCR) for key QMS processes. Provide regular training on the systems and QMS (e.g. Good Documentation Practice, GLP) for new and existing staff.
• Manage the archival process in accordance with established SOP and GLP principles
• Monitor and report quality Key Performance Indicators (KPI) during Quality Management Review (QMR)
• Perform QA review of equipment/instrument qualification plans, reports and related documentation for GLP activities, to assure that the laboratory equipment/instrument are suitable for their intended purposes
• Continue to be developed as an expert in understanding GLP compliance on a global basis including local compliance enforcement experience with Health Authorities

Requirement

• Bachelor degree in scientific discipline (Life Sciences, Biology, Chemistry etc) or equivalent
• Minimum 3 years of work experience in a laboratory environment (chemical/biologic analyses) and participation in quality assurance related to activities in tobacco, food, pharmaceutical or similar industry and/or at least 3 years experience as a specialist in a relevant area of activity. Experience in another quality standards eg. ISO 17025 would be an advantage
• Working knowledge of OECD principles of Good Laboratory Practice, knowledge of other quality systems such as FDA GLP Principles, cGMP, ISO, GCP and AAALAC is an advantage

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

Responsibilities

• Implement, maintain and improve company’s QMS effectively based on ISO 9001, ISO 22716, Good Manufacturing Practice (GMP), Good Distribution Practice (GDP) and relevant Halal guidelines effectively.
• Contribute for and coordinate change management, risk management, continuous improvement and quality objectives monitoring with relevant functions.
• Prepare for and coordinate Management Review meeting.
• Conduct quality induction/quality-related training sessions for team members and other relevant parties when required.
• Ensure and maintain proper quality system document control including procedure review and improvement based on document system.
• Organise and conduct quality internal and external audits based on audit schedule and required ISO 19011 guidelines.
• Reporting of audit results and the proposed changes to QMS-related procedures when necessary.
• Evaluate the impact of quality deviations on operations and the need for corrective and preventive actions (CAPA).
• Utilise customer feedback, conduct customer satisfaction monitoring and report customer satisfaction results based on customer satisfaction system.
• Coordinate with QC for the investigation of product feedbacks from different regions, analyse quality problems and recommend problem resolution.
• Work with relevant functions to provide evaluation for the selection and ongoing performance of external providers; monitor and ensure required improvement of external providers based on external provider quality management (EPQM).

Requirements

• Bachelor’s degree in Science or Engineering (preferably in Quality Management, Cosmetic Science, Chemistry, Pharmacy, or relevant engineering).
• Preferably 2 years of working experience in quality-related functions. Fresh graduates are welcome to apply too.
• Good knowledge of tools, concepts and methodologies of QA.
• Experience in quality auditing, implementation of CAPA and quality improvement projects preferred.
• Experience in a GMP environment or knowledge of GMP and/or ISO 9001 a plus.
• Certifications such as Quality Auditor/Quality Engineer will be an advantage.
• Stringent compliance to procedures, guidelines, standards and regulations.
• Strong computer skills including Microsoft Office, QA applications and databases.
• Self-starter, good at working well independently with initiatives.
• Meticulous and detail-oriented.
• Good analytical and problem-solving skills.
• Effective planning, coordination, interpersonal and negotiation skills.
• Time management skills (scheduling, prioritising) to meet deadlines.

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

Job Summary:

• Title: Senior/Executive, Value & Safety Office
• Industry: Healthcare
• Location: Woodlands

Job Responsibilities:

Quality Assurance

• Provide support in setting up organisation wide Quality Management System and in planning and rolling out of Ensure Safer System (ESS) programme
• Work with various departments or professional groups to adopt and implement healthcare standards (ex: Joint Commission International (JCI) Standards)
• Work with Ensure Safer System (ESS) secretariat to manage the ESS steering committee meeting
• Manage and participate in Ensure Safer System (ESS) audit programs to ensure compliance with defined policies, procedures and standards requirements
• Perform documentations and standard operating procedures review
• Work closely different stakeholders to train and build a pool of qualified auditors within the organisation.

Quality Improvement

• Support organisational wide multi-pronged quality improvement initiatives.
• Work closely with various departments or professional groups to operationalise the plan.
• Participate in multidisciplinary improvement projects team in project scoping, data analysis, process mapping, goal setting and formulate innovative solutions.
• Support faculty members or external partner to create training materials as well as organise improvement methodology, tools, and techniques workshop.
• Organise quality related activities to celebrate and inculcate the improvement effort within the organisation.

General

• Work closely with various functions within department to deliver Quality annual work plan.
• Execute special tasks and events as assigned by reporting officer.

Job Requirements:

• Bachelor’s Degree in Science, Engineering, Nursing, Business Administration & etc.
• Good command of the English language (spoken and written) and presentation skills.
• Proficient in Microsoft Office applications is a must (MS Word, Excel, PowerPoint).
• Candidates with at least 3 years of experience in Quality Management Systems and internal audits will be considered for senior position.
• Experience in leading or participating in improvement project is also an added advantage.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

*SAP will be prioritizing candidates with full working rights in Singapore*

About SAP

A market leader in end-to-end business application software, SAP helps more than 425,000 customers worldwide work together more efficiently. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift societies, and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives. At SAP, we build breakthroughs, together.

About SAP Labs Singapore

SAP Labs Singapore is the 20th engineering hub in the SAP Labs Network and is the newest innovation hub at SAP that drives product leadership, fosters the best talent, and aims to boost ecosystem and community engagement with a variety of initiatives.

SAP Labs Singapore has the ambition to expand significantly and become the Embedded Artificial Hub for SAP, leveraging on core competencies in the current teams.

Your future team

Artificial Intelligence team as part of SAP Labs Singapore has experienced professionals taking on challenges posed by the SAP customers. Based in Singapore, you will have the opportunity to work on breakthrough projects addressing real-world problems, challenging norms with some of the SAP’s key customers. As part of the global product engineering team, you will participate in rich and engaging conversations with experts around the globe.

SAP Labs Singapore provides an open, modern working environment and the opportunity to become part of the global SAP engineering community.

Purpose and Objectives

As Quality Associate / Specialist, you will work together with a team of dedicated experts including AI developers, AI scientists, data engineers, dev-ops engineers, and architects with a single goal of building the best-in-class AI products. You will work against fixed timelines and your success will be measured by the ability to deliver solutions matching the performance of top-notch artificial intelligence systems.

EXPECTATIONS AND TASKS

Your tasks include:

• Able to define quality and test strategies for cloud and machine learning based products respecting defined process- and product standards
• Analyzes, defines, implements and executes quality and test related activities according to quality and test strategy
• Creates a detailed test design incl. test system landscape definition and product standards, prepares tests (customizing & master data), authors and executes manual and/or automated tests
• Analyzes test results (issues) and takes appropriate follow-up actions
• Is subject matter expert for teams in terms of quality assurance and test related processes, methods and tools
• Initiates process or tool improvements
• Develop proficient product domain knowledge incl. relevant business processes & scenarios and a proficient understanding of customer needs
• Develop relevant knowledge about product and process standards, important legal requirements as well as quality assurance and test related tools
• Develop proficient knowledge and technical competencies of relevant programming languages and related development tools and processes
• Develop good knowledge of software development life cycle and Quality Assurance methodologies
• Ability to analyze complex integration issues
• Ability to work in global teams with different time zones

Educational and experience requirements

Required

• Degree in Computer Science or related field
• 0 to 3 years of working experience as Quality Associate, preferrable in AI focused cloud application development
• A solid foundation in computer science, with strong competencies in algorithms, data structures, objects-oriented programming, design patterns, multi-threaded programming, and software design principles
• Hands-on knowledge in at least one of the server/ client-side programming languages such as Java, Scala, Go, Python, C#, C++
• Experience using any source control tools like GIT
• Experience setting up CI processes using tools like Jenkins, GitLab etc.
• Experience with any unit testing frameworks such as JUnit, nUnit, Xunit, Jasmine, etc.
• API Testing
• Excellent written and communication skills in English language
• Familiar with Agile/Scrum methodologies
• Strong desire to overcome obstacles and make your work benefit SAP's customers
• Excellent written and communication skills in English language

Optional

• Experience with build automation tools (Maven, Gradle, Shell scripting etc).
• Experience with UI testing tools and technologies such as Cucumber, Selenium, Robot Framework, etc.
• Experience in using Performance Testing tools like Jmeter
• Knowledge of XML, web services testing (REST or SOAP)
• Operational knowledge of Linux distributions such as Redhat, Ubuntu, SUSE

Job Segment: Quality Assurance, Tester, Machine Learning, Deep Learning, Artificial Intelligence

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

We are inviting passionate individuals to COME and JOIN us. Be part of our team, ARKEMA!

The plant in Singapore is new and combines monomer and polymer productions. It is the result of exceptional investments and aims to support strong demand from the customers in Asia.

About the Role

The person works on analysis development and implementation, as well as on development projects related to IT and Laboratory Infrastructure.

Objectives

• To develop new methods for the lab in Singapore
• Administration of Lab-related IT-systems (LIMS, SAP)
• Coordinate with others lab on new methods
• To participate with process, production to fix issues at Singapore facility

TECHNICAL SCOPE

• Handles development of Projects (new methods, LIMS/SAP, NIR, Lab-infrastructure)
• Validates the accuracy of newly developed methods.
• Supports and follows special analysis outside control plans.
• Contribute to improve the performance of routine analytical methods.
• Establish SOP for new methods and contribute to the revision of the operating procedures.
• Participate on process studies, and development studies on coordination with process and production.
• Work in close coordination with experts from other related sites and R&D-centres

HEALTH, SAFETY, ENVIRONMENT, QUALITY AND MANAGEMENT SYSTEMS

• Implements rules / procedures / good practices based on Arkema Integrated Management System.
• Detects and address potential risks in HSEQ field.
• Implements improvement programs in accordance with site directions and priorities in HSEQ field.
• Respects and enforces waste management.

Education:

• Degree in chemistry, significant experience in industrial plant Laboratory

Knowledge:

• Knowledge of various routine analytical techniques (methods/equipment) used in the laboratory
• Knowledge in organic chemistry and hazardous chemicals
• Knowledge in IT-systems (LIMS, SAP)

Skills:

• Good organizational skills
• Rigorous scientific reasoning
• Measurement quality management, knowledge of statistical methods

Soft skills:

• Team-player with communication skills and benchmark-spirit
• Autonomy
• Management of priorities
• Scientific curiosity

Responsibilities:

• Conduct comprehensive IT compliance assessments to evaluate adherence to regulatory requirements, industry standards, and internal policies.
• Collaborate with business and IT stakeholders to identify compliance gaps and develop remediation plans to address issues effectively.
• Track and monitor key risk indicators related to IT operations, ensuring timely identification and mitigation of potential risks.
• Assist in the development and enhancement of IT risk management frameworks, policies, and procedures to strengthen the organization's risk posture.
• Support internal and external audits by providing documentation, evidence, and guidance on IT compliance and risk management practices.
• Facilitate regular communication and training sessions to raise awareness of IT compliance and risk management practices across the organization.
• Stay informed about emerging regulatory requirements, industry trends, and best practices in IT compliance and risk management to ensure ongoing effectiveness.

Requirements:

• Bachelor's degree or above in IT relevant majors.
• Minimum of 2 years of experience in IT compliance, risk management, or audit roles.
• Strong understanding of regulatory frameworks such as SOX, GDPR, HIPAA, or other relevant industry standards.
• Proficiency in conducting IT compliance assessments, risk assessments, and developing remediation plans.
• Excellent analytical skills with the ability to identify and prioritize risks effectively.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Relevant certifications such as Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), or similar credentials are preferred.
• Ability to work independently and manage multiple tasks in a dynamic environment.

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Your Role

Quality Assurance Specialist is to promote and integrate quality into every aspect of our BioReliance® biologics safety testing business in Singapore. The role is to perform batch record review (i.e. data audits) to support all aspects of quality operations to ensure that laboratory testing operates in full compliance with sound scientific practice, GxP and Standard Operating Procedures (SOPs). The scope of responsibility is to contribute or impact the results of the QA team and is accountable for the quality of own work, solve problems of low complexity independently by identifying and selection solutions and by analyzing information.

The post holder will be able to perform the following functions independently, with minimal guidance.

What You Do

• Batch record review: Review and approval of GxP documents, including Protocols, Technical Specification (TS), Batch Records, Workbooks, SOPs and all other QMS documentation.
• Batch record review: Comply with all applicable policies, procedures and guidelines.
• Batch record review: Conduct in-process or final audits and approval on manufacturing or testing documentation as they comply with the stated regulatory standards and the approved TS, protocol or SOPs.
• Batch record review: Release of the certificate of analysis for GMP testing against the TS and associated documentation.
• Batch record review: Prepare QA statement within each GLP final report specifying inspections date, and dates findings were reported to the Study Director and management.
• Review and approve deviations, anomalous results, OOS, positive results and CAPAs.
• Assist in investigations from events, complaints or data audits.
• Conduct trend analysis for deviations and review / approve applicable CAPA records.
• Assist self-inspections to ensure continuous improvement.
• Perform and support client audits, regulatory inspections.
• Perform and support internal audits.
• Perform and support supplier audits.
• Comply with Health and Safety Executive regulations and undergo relevant training modules when required and actively takes necessary action when encountering unsafe situations.
• Perform their duties according to the principles of Good Laboratory (GLP), Good Manufacturing Practice (GMP) and Good Clinical Practice (GCP).

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the post. Job descriptions will be regularly reviewed to ensure they are an accurate representation of the post

Who You Are

• Graduate degree in life sciences or higher related degree
• Minimum of 2 – 4 years of experience, within a similar Quality Assurance role i.e. batch record review.
• Shows a desire and motivation to work in Quality and regulated environment.
• Awareness of Biologics regulatory environment and GMP manufacturing topics.
• A proactive approach to all aspects of Quality.
• Fluent in both written and spoken English.
• Good communicator, dealing directly and effectively with operational teams and site QA and lab colleagues routinely.
• Strong analytical and problem solving abilities.
• Organized and logical in defining workload and delivering projects.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of our diverse team!

Job Responsibilities:

• Conduct various testing and analyses promptly.
• Analyze bulk product, in-process, raw material, or environmental samples following Standard Operating Procedures and Test Methods.
• Document results in compliance with current Good Manufacturing Practices (cGMP).
• Troubleshoot analytical methods and equipment issues.
• Participate in method transfers, validation, equipment qualification, and technical selection of QC equipment, standards, and reagents.
• Analyze assay trends, revise and update documents.
• Provide general lab support, including housekeeping, equipment maintenance, and inventory management.
• Undertake any other duties assigned by your Supervisor/Manager.

Requirements:

• Possess a Degree/Diploma in a relevant Chemistry or Science field, or equivalent.
• Have relevant work experience in a laboratory setting.
• Proficient in HPLC, Empower software, ELISA, PCR, CE, SDS-PAGE, IEF, icIEF, TOC, Protein concentration (A280 or SoloVPE), osmolality, potency methods, appearance, and other physiochemical methods.
• Familiar with cGMP regulations.