Total 406 Quality Assurance / Control job vacancies in tanjong pagarr

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Training will be provided.

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Responsibilities:

• Act as a liaison officer with the Monetary Authority of Singapore (MAS)
• Assist with all regulatory submissions, surveys and questionnaires
• Ensure ongoing compliance for a Capital Markets Services (CMS) License Holder
• Assist with the onboarding and periodic reviews of investors
• Handle internal and external audit matters
• Assist with the update and maintenance of compliance registers (i.e., personal share dealing, conflicts of interests etc.) and internal policies and procedures
• Assist in the preparation of Board meeting materials and presenting to the Board on operations and compliance matters
• Perform annual outsourcing due diligence reviews for outsourced service providers
• Assist in the monthly review of investors’ risk management checklists
• Assist to plan the Firm’s annual business continuity test
• Work closely with and liaise with an external compliance consultant in matters relating to regulatory compliance.
• Ensure proper record keeping and support the Firm in all tasks related to operations

Requirements:

• Degree in Business or any related disciplines.
• Candidate should have at least 3 years of risk/operations and/or compliance experience in a financial services/asset management industry.
• Good understanding of MAS regulatory requirements;
• Meticulous and detail oriented;
• Excellent interpersonal skills, and ability to work independently;
• Self-starter who can work effectively independently;
• A self initiatied worker who can follow through with assigned tasks and meet deadlines.

Mon to Fri 8.30am - 5.30pm

Objectives of the position:

This role is for the validation of Customer technical requirements by means of inspection of In-coming goods and release lots in SAP with defined usage decisions. Testing of ISIR samples (type test) for product approval process (power, control & data cable) with compliance to company standards and verify compliance to the international cable standards e.g. EN / IEC requirements. Understanding of each testing standards and be able to communicate the requirements to respective parties including suppliers. Establish test specification to be followed by suppliers. To be able to operate all laboratory equipment in the process of cable type testing. Keep track of product approvals and Company's approved suppliers’ performance monitoring to ensure continuous product compliance to the intended specification. Corrective and preventive action process with supplier with CAR logging and follow-up for effective closure of complaints and issues related to product quality.

Knowledge in product testing and certification will be an added advantage.

Key Responsibilities:

1. Validate product quality conformance by conducting In-coming inspection and type testing for cable & accessories, include updating into SAP.

2. To be able to operate Laboratory test equipment for cable testing and accessories inspection

3. Understand international cable testing standards and inspection requirements with compliance to internal ISO procedures. Prepare test specification with detailed inspection requirement to be followed by the supplier.

4. Prepare and issue Customer test reports, certificates & COC

5. Track supplier quality by means of in-coming inspection or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined.

6. To generate supplier CAR and track for corrective action and effective closure of CARs by liaising with the supplier.

7. Liaising with relevant departments including suppliers to effectively close the CAR issued for Customer complaints or CAR’s which arise from internal findings (Z2 & Z8).

8. Maintain inspection records in SAP, determine skip lot and setup inspection requirements in SAP.

9. Assist Customer’s Technical enquiries e.g. Customer letter, RoHS, REACH & CE

10. Understand and comply with relevant ISO procedures, work instructions and corporate directives

11. Assist in other day to day activities related to QA department as assigned by superior.

12. Contribute to achieving company, department and personal KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification.

▪ Knowledge in ISO 9001:2015 QMS standard will be added advantage.

▪ To be able to operate lab equipment e.g. calliper, visual scope, resistance checker, High voltage tester etc.

▪ Prior experience in SAP system and knowledge of cable product testing is an added advantage

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Healthcare Quality & Regulatory Compliance Specialist (Hybrid) AMEA

Opportunity:

Play a critical role in driving compliance and quality programs for Healthcare Transportation and facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Your Contribution:

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Provide inputs to support the design & implementation of robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead and support various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead regular audit programs / random checks to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and support in issue resolution via conducting root cause analysis (depot).

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead and support validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

What we look for in you!

1. Hold local pharmacist license (and may be required to hold licenses and permits on behalf of the company)

2. Have three (3) to five (5) years of relevant experience in pharmaceutical or healthcare industry in a quality related role

3. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

4. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices, IATA CEIV and other local certifications in a warehouse and transportation business.

5. Experience in conducting external and internal audits

6. Must hold at least Bachelor’s degree in Pharmacy from a reputable local institute.

Your competencies:

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;

• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;

• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;

• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;

• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management in the securities, financial advisory or fund management industry

• Should have knowledge of key applicable regulations in Singapore such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

• Excellent writing and communication skills

• Good interpersonal, influencing and networking skills

• Team player

Mon to Fri 8.30am - 5.30pm

Job Summary

Responsible for management of Asia Quality System, Policies, Programs and Initiatives. Part of the Global Quality Team to maintain global quality system and drive global initiative.

Role and Responsibilities

Quality Systems

1. Supports overall maintenance of quality systems

2. Monitor and reports on the quality performance for Asia Operations such as product quality performance, supplier performance and gaps for continuous improvement to the management team

3. Maintains the Master control and ISO document control system

4. Maintains customer related documents such as Quality Agreement, PPAP

5. Part of the Global Quality Team, to design and implementation of global policies and systems

Quality Policies

6. Ensures effective implementation of all company quality policies

7. Implements ISO and other recognized standards

8. Implements and monitors statistical techniques such as R&R’s to identify opportunities for improvement.

9. Sets, communicates, and implements quality objectives in line with business goals

10. Manage supplier and customer programs (CCAR, ICAR and SCARs) to ensure that complaints are handled effectively and timely.

11. Support and work with different stakeholders on reporting, monitoring and resolution on customer complaints.

12. Support and work with Supply Chain and Operation on supplier quality issues.

Auditing

13. Leads ISO quality standards implementation as Management Representative.

14. Conducts and leads quality audits to specific quality standards.

15. Leads customer related audits

16. Conducts supplier audits

17. Conducts internal audit investigations for product quality and process issues

18. Responsible for ensuring timely resolution to audit findings

Training

19. Provides training for all employees on basic quality and statistical concepts

20. Provides training to appropriate personnel for updates and changes to quality policy

21. Attends relevant external training sessions/courses and shares learning internally

Job Requirements:

• Degree or equivalent experience in a field of study such as chemistry, business, accounting, engineering, etc.

• Certificate in Quality Engineering is preferred.

• Position requires 3-6 years of quality management experience.

• Good experience into customer & supplier audit and able to conduct training

• ISO 13845 experience will be added advantage.

• Demonstrates introductory understanding and ability and with guidance, applies competency in typical situations.

• Able to design quality systems to meet customer expectations and internal needs. New approaches and continuous improvement must be ongoing

• Good interpersonal skills to be able to communicate and collaborate with all stakeholders and deal with situation proactively

• Junior with 1-2 experience in related field can also apply

• Occasionally overseas travel and weekly conference call is required for the role

• This position required to communicate closely with vendors in China.

Mon to Fri 8.30am - 6pm

Position Summary

This position play a critical role in driving compliance and quality programs for Healthcare Transportation & Facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Job Scope

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company’s Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Design & implement robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead & prepare for regular audit programs / random checks / regulatory activities to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and resolve issues via conducting root cause analysis.

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead the validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

12. Depot Support: Provide secondary / backup support to healthcare specialists for market depots.

Requirements :

1. Hold local pharmacist license

2. Have at least five (5) years of relevant experience in warehouse, quality + QMS for pharmaceutical / healthcare industry

3. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

4. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices, IATA CEIV and other local certifications in a warehouse and transportation business.

5. Experience in conducting external and internal audits for regions

6. Must hold at least Bachelor’s degree in Pharmacy from a reputable local or Australia’s institute.

7. This position require to communicate with counter part in China

8. Occasionally travel is required to sites and region warehouses.

Competency

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

Job Description

-Leads team members in performing audit assignments

-Prepare working papers to document audit files and reports for review

-Be Responsible for planning, executing and documentation of audit fieldwork

-Document purpose, procedures and conclusion for all audit procedures performance

-Follow up on outstanding matters and findings independently

REQUIREMENTS:

-Degree in Accountancy (CPA)

-Proficient in Microsoft Especially Excel

-Sound Knowledge of Audit standards

-Meticulous, resourceful, independent as well as great team player

-Proficient in the English language

-Experience with Big Four accounting firms is a major advantage.

Responsibilities

● Be responsible for coordinating department compliance, training, and document control for both GMP and non-GMP systems.

● Compliance tasks include: scheduling daily compliance meetings, following up on audit findings, leveraging best practices from other sites on audit procedures, achieving audit documentation, and conducting lessons learned, etc.

● Training coordination includes: tracking team members' training programs, setting up training modules for each SEM group in accordance with SOPs, scheduling regular training classes for the team, archiving training records, and coordinating with the QA training team on any issues.

● Participate in projects to develop training plans according to the operation readiness schedule.

● Manage general contractors and subcontractors regarding turnover package submission.

● Timely coordination with the SEM team and external teams to ensure all related work is completed on time.

● Act as the training coordinator to manage all SEM members' training records.

● Assist in drafting or updating SOPs, URS, or other necessary documents.

● Perform other tasks as assigned by leadership.

Requirements

● Diploma or higher qualification in human resource, public management, Pharmaceutical Engineering, or other related specialties; candidates with equivalent work experience is plus.

● Ability to quickly learn GMP related knowledge and all related calibration requirement and code.

● Possess good communication ability and comprehension ability.

● Display a good working attitude, strong work ethic, and willingness to follow leadership directives.

● Be open to accepting temporary work assignments, including overtime on weekends or weekdays, and other roles as required.

● Able to work independently with limited supervision in a fast-paced environment.

● Possess good multi-tasking and prioritization skills.

Career development

● Through complete systematic training, you will quickly grow to be a compliance/document control engineer and a subject matter expert of related work.

● A performance-oriented promotion system, diverse and comprehensive challenges in a cGMP manufacturing environment, and career advancement incentives will all contribute to your career development.

● Explore your management potential, grow with the team, and light up the growth plan of life.

(CENTRAL REGION) - Near Paya Lebar

Highlights:

• Construction industry background is a must
• Project cost control

Job Responsibilities:

• Cost control for WIP

• Liaise with external auditor on statutory audit

• Prepare audit schedules and handling queries

• Provide corporate secretary for tax filling of annual returns and tax enquiries

• Liaise with corporate secretary for preparing annual returns, resolutions etc

• Other accounting duties as require

Job Requirements:

• From Construction company
• Experience in handling cost control for project

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Responsibilities:

• Liaise with Project Manager and Lead Engineers to collaborate and collect progress updates
• Work with Clients on Cost Control Reports and Project Progress Reports.
• Work with Document Controller and Project Controller/Scheduler.
• Responsible for creating / managing / updating the project schedules in Primavera P6. Should also be aware of managing multiple baselines.
• Prepare regular progress reports & S-Curves as required
• Prepare monthly reports including Float/Gap analysis, Manpower Planning and Cost reports.

Requirements:

• Have knowledge about Cost Control mechanisms and reporting.
• Be well conversant in Primavera P6.
• Have a pleasing personality and good communication skills.
• Knowledge on Monthly consolidated reporting / Cost reporting shall be a plus.
• Resource Loading, Basis of Earned value method (EVM)
• Multiple baseline Preparation monitoring and S Curve Reporting
• Float Analysis & Critical path analysis.
• Minimum 10 years’ experience in project planning/ scheduling/Project Controls Management. Experience in EPC company / Automation company is a plus.

Job Responsibilities:

• Liaise with Project Manager and Lead Engineers to collaborate and collect progress updates
• Work with Clients on Cost Control Reports and Project Progress Reports.
• Work with Document Controller and Project Controller/Scheduler.
• Responsible for creating / managing / updating the project schedules in Primavera P6. Should also be aware of managing multiple baselines.
• Prepare regular progress reports & S-Curves as required
• Prepare monthly reports including Float/Gap analysis, Manpower Planning and Cost reports.

Job Requirements:

• Minimum 10 years’ experience in project planning/ scheduling/Project Controls Management. Experience in EPC company / Automation company is a plus.
• Should have knowledge about Cost Control mechanisms and reporting.
• Should be well conversant in Primavera P6.
• Should have a pleasing personality and good communication skills.
• Knowledge on Monthly consolidated reporting / Cost reporting is a plus.
• Resource Loading, Basis of Earned value method (EVM)
• Multiple baseline Preparation monitoring and S Curve Reporting
• Float Analysis & Critical path analysis.

My Client is a leading Brokerage Firm and we are looking for a Regulatory Compliance professional to join the team in Singapore. They are a global business and you will be given the opportunity to oversee all Regulatory Compliance related work and work with senior leaders in the Industry.

Responsibilities:

• Implement and spearhead new Regulatory Compliance framework within the business
• Identify Compliance gaps and implement framework to mitigate gaps and risks
• Ensure that policies are in line with Regulatory requirements and provide advisory to the business.
• Any other adhoc Regulatory Compliance duties across the Group level
• Maintain and build a Compliance culture in the firm

You must:

• A bachelors degree in a reputable university
• 10 years of experience in a Regulatory Compliance role – ideally from the Brokerage or Financial Services industry.
• Strong understanding of MAS regulations – SFA and FAA
• Be able to work independently, while also being a strong team player

Take charge of this opportunity to welcome a new career challenge in 2024.

EA Personnel No R1985201
BeathChapman Pte Ltd
Licence No 16S8112

Job duties:

• Assisting company to achieve Greenhouse Gases emission reduction and sustainability initiatives
• Looking out for emissions reduction opportunities and renewable energy subsidiary
• Getting proposal for renewal energy initiatives including budget, estimated cost and potential savings in energy
• Aiding for government incentives and grant application relating to sustainable energy
• Dealing with projects to make sure sustainable energy initiatives
• Generating reports on the progress and effectiveness of implementing renewable energy measures

Requirements:

• Diploma/Degree in Environmental Science related courses
• Experience in Greenhouse Gases Control and its database management & analysis
• Understanding internationally recognised environmental reporting standard & Greenhouse Gases inventory management

Basic salary up to $5000

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

Responsibilites:

• Liaise with Project Manager and Lead Engineers to collaborate and collect progress updates
• Work with Clients on Cost Control Reports and Project Progress Reports.
• Work with Document Controller and Project Controller/Scheduler.
• Responsible for creating / managing / updating the project schedules in Primavera P6. Should also be aware of managing multiple baselines.
• Prepare regular progress reports & S-Curves as required
• Prepare monthly reports including Float/Gap analysis, Manpower Planning and Cost report

Requirements:

• Should have minimum 10 years’ experience in project planning/ scheduling/Project Controls Management. Experience in EPC company / Automation company.
• Basic IT skills is required.
• Should have knowledge about Cost Control mechanisms and reporting.
• Should be well conversant in Primavera P6.
• Knowledge on Monthly consolidated reporting / Cost reporting.
• Resource Loading, Basis of Earned value method (EVM)
• Multiple baseline Preparation monitoring and S Curve Reporting

(CENTRAL REGION) - Near Paya Lebar

Highlights:

• Construction industry background is a must
• Project cost control

Job Responsibilities:

• Manage full set of accounting operations and monthly closing activities

• Liaise with external auditor on statutory audit

• Prepare audit schedules and handling queries

• Provide corporate secretary for tax filling of annual returns and tax enquiries

• Liaise with corporate secretary for preparing annual returns, resolutions etc

• Other accounting duties as require

Job Requirements:

• From Construction company
• Experience in handling cost control for project

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Healthcare Quality & Regulatory Compliance Specialist (Hybrid) AMEA

Opportunity:

Play a critical role in driving compliance and quality programs for Healthcare Transportation and facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Your Contribution:

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Provide inputs to support the design & implementation of robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead and support various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead regular audit programs / random checks to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and support in issue resolution via conducting root cause analysis (depot).

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead and support validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

What we look for in you!

1. Hold local pharmacist license (and may be required to hold licenses and permits on behalf of the company)

2. Have three (3) to five (5) years of relevant experience in pharmaceutical or healthcare industry in a quality related role

3. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

4. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices, IATA CEIV and other local certifications in a warehouse and transportation business.

5. Experience in conducting external and internal audits

6. Must hold at least Bachelor’s degree in Pharmacy from a reputable local institute.

Your competencies:

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;

• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;

• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;

• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;

• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management in the securities, financial advisory or fund management industry

• Should have knowledge of key applicable regulations in Singapore such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

• Excellent writing and communication skills

• Good interpersonal, influencing and networking skills

• Team player

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Training will be provided.

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Mon to Fri 8.30am - 5.30pm

Objectives of the position:

This role is for the validation of Customer technical requirements by means of inspection of In-coming goods and release lots in SAP with defined usage decisions. Testing of ISIR samples (type test) for product approval process (power, control & data cable) with compliance to company standards and verify compliance to the international cable standards e.g. EN / IEC requirements. Understanding of each testing standards and be able to communicate the requirements to respective parties including suppliers. Establish test specification to be followed by suppliers. To be able to operate all laboratory equipment in the process of cable type testing. Keep track of product approvals and Company's approved suppliers’ performance monitoring to ensure continuous product compliance to the intended specification. Corrective and preventive action process with supplier with CAR logging and follow-up for effective closure of complaints and issues related to product quality.

Knowledge in product testing and certification will be an added advantage.

Key Responsibilities:

1. Validate product quality conformance by conducting In-coming inspection and type testing for cable & accessories, include updating into SAP.

2. To be able to operate Laboratory test equipment for cable testing and accessories inspection

3. Understand international cable testing standards and inspection requirements with compliance to internal ISO procedures. Prepare test specification with detailed inspection requirement to be followed by the supplier.

4. Prepare and issue Customer test reports, certificates & COC

5. Track supplier quality by means of in-coming inspection or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined.

6. To generate supplier CAR and track for corrective action and effective closure of CARs by liaising with the supplier.

7. Liaising with relevant departments including suppliers to effectively close the CAR issued for Customer complaints or CAR’s which arise from internal findings (Z2 & Z8).

8. Maintain inspection records in SAP, determine skip lot and setup inspection requirements in SAP.

9. Assist Customer’s Technical enquiries e.g. Customer letter, RoHS, REACH & CE

10. Understand and comply with relevant ISO procedures, work instructions and corporate directives

11. Assist in other day to day activities related to QA department as assigned by superior.

12. Contribute to achieving company, department and personal KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification.

▪ Knowledge in ISO 9001:2015 QMS standard will be added advantage.

▪ To be able to operate lab equipment e.g. calliper, visual scope, resistance checker, High voltage tester etc.

▪ Prior experience in SAP system and knowledge of cable product testing is an added advantage

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Mon to Fri: 8:30am to 6pm

Position Summary

Oversees the Quality Assurance team in the development and administration of internal and external regulations, protocols, and policies as well as creates and maintains test data, performs testing, and report results to ensure consistency

Responsibilities

Primary Responsibilities

• Ensure ALL processes and procedures comply to Client’s Standards and GMP requirements.

• Able to lead and drive Quality Awareness in Warehouse/Production Assembly with plans.

• Able to lead and drive for Quality Improvement and Root Cause Investigation for NCR/Customer Complaints to improve KPI performance.

• Lead GMP & GDP Audits for Production Assembly and Warehouse.

• Provide Quality Trainings for new or existing employees.

Qualifications Summary

Experience:

• Experience in ISO9001/GMP system. Experience in GMP/GDP/ISO audits.

• Leadership, multitask and energetic to strive for improvement.

Education:

• Min Diploma (at least 1 yr working exp in Manufacturing) OR with similar working experience

Skills:

Technical Skill Requirements

• Conversant in English for interact with external customers

• PC literate at basic levels

Behavioral Skill Requirements

• Self-motivated and able to work under pressure

• Good team player

Mon to Fri 8.30am - 5.30pm

Job Summary

Responsible for management of Asia Quality System, Policies, Programs and Initiatives. Part of the Global Quality Team to maintain global quality system and drive global initiative.

Role and Responsibilities

Quality Systems

1. Supports overall maintenance of quality systems

2. Monitor and reports on the quality performance for Asia Operations such as product quality performance, supplier performance and gaps for continuous improvement to the management team

3. Maintains the Master control and ISO document control system

4. Maintains customer related documents such as Quality Agreement, PPAP

5. Part of the Global Quality Team, to design and implementation of global policies and systems

Quality Policies

6. Ensures effective implementation of all company quality policies

7. Implements ISO and other recognized standards

8. Implements and monitors statistical techniques such as R&R’s to identify opportunities for improvement.

9. Sets, communicates, and implements quality objectives in line with business goals

10. Manage supplier and customer programs (CCAR, ICAR and SCARs) to ensure that complaints are handled effectively and timely.

11. Support and work with different stakeholders on reporting, monitoring and resolution on customer complaints.

12. Support and work with Supply Chain and Operation on supplier quality issues.

Auditing

13. Leads ISO quality standards implementation as Management Representative.

14. Conducts and leads quality audits to specific quality standards.

15. Leads customer related audits

16. Conducts supplier audits

17. Conducts internal audit investigations for product quality and process issues

18. Responsible for ensuring timely resolution to audit findings

Training

19. Provides training for all employees on basic quality and statistical concepts

20. Provides training to appropriate personnel for updates and changes to quality policy

21. Attends relevant external training sessions/courses and shares learning internally

Job Requirements:

• Degree or equivalent experience in a field of study such as chemistry, business, accounting, engineering, etc.

• Certificate in Quality Engineering is preferred.

• Position requires 3-6 years of quality management experience.

• Good experience into customer & supplier audit and able to conduct training

• ISO 13845 experience will be added advantage.

• Demonstrates introductory understanding and ability and with guidance, applies competency in typical situations.

• Able to design quality systems to meet customer expectations and internal needs. New approaches and continuous improvement must be ongoing

• Good interpersonal skills to be able to communicate and collaborate with all stakeholders and deal with situation proactively

• Junior with 1-2 experience in related field can also apply

• Occasionally overseas travel and weekly conference call is required for the role

• This position required to communicate closely with vendors in China.

Key Responsibilities

Developer:

• Design the solution and develop the software using waterfall/Agile methodology.

• Perform investigation, troubleshoot issues by developing scripts, SQL queries.

• Work closely and collaborate with the Business Analysts and Quality Engineers/application testers for user stories elaboration, test automation, bug fixes etc.

• Work with deployment team/DevOps team on setting up continuous integration, build and release automation.

• Provide estimates for stories during sprint planning for Agile project.

• Convert acceptance criteria into automated unit tests cases.

• Support production issues and duty rotation for after-office-hours support

• Champion Agile technical practices such as test-driven development, pair programming and refactoring

• Involve in application deployment to the various environments. Tester:

• Understand the requirements from internal and external stakeholders’ groups and work with the development team to define and improve the build system quality.

• Review stories or requirement specs to ensure that requirements stated are correct, unambiguous and verifiable.

• Discuss, analyse and recommend design improvements or corrections to developers throughout the development process.

• Collaborate closely with stakeholders and project team to identify needs and requirements for estimation of testing scope and time frame.

• Develop and establish quality assurance deliverables and testing framework, including create and maintain test plans and test cases in accordance with changing requirements, throughout development.

• Create and manage automated test framework whenever possible, such as prepare test environment, maintain functional testing script in accordance with changing requirements.

• Conduct system integration tests with other parties, validate the output and expected outcome e.g. data to and from other parties’ systems and feedback on improvement requirement.

• Conduct extensive manual functional /exploratory testing, including browser testing.

• Conduct performance and load tests, validate the output and expected outcomes and feedback on improvement required.

• Conduct application performance and security testing to ensure we have a robust and secured system in place.

• Conduct impact analysis of defect fixes discovered during manual or automated tests, validate completed stories pass the acceptance criteria, raising defects as needed and work with development team to improve the expected behaviour and test cases.

• Demonstrate the tested stories during Sprint Review and prepare production show case to show the completed stories tested.

• Preferably to have passed the ICT Assessment Certification for Software Developer conducted by NUS-ISS.

What we are looking for

• Good understanding and completion of projects using waterfall/Agile methodology.

• Demonstrable skills in Java, Dot Net, Python, Dynamics CRM, SharePoint, Mobile, Cloud or SSIS development

• Demonstrate knowledge of automated software testing methodologies such as unit testing, integration testing, functional testing, test driven development (TDD) and behaviour driven development (BDD).

• Ability to troubleshoot complex issues ranging from system resource to application stack traces.

• Hands-on experience in DevOps deployment and data virtualisation tools like Denodo will be preferred.

• Hands-on experience in big data engineering jobs using e.g. Python, Pyspark, Linux or ETL tools like Informatica.

• Strong SQL and data modelling and data analysis skills.

• Good understanding of analytics and data warehouse implementations.

• Demonstrate knowledge of creating packaging / build scripts with Docker etc.

• Track record in implementing systems with high availability, high performance, high security hosted at various data centres or hybrid cloud environments will be an added advantage.

• Relevant software development certifications, e.g. Microsoft Certified Solution Developer for Dynamics or equivalent will be a good to have.

• Certified Software Testing Professional and/or Certified Software Quality Analyst or an equivalent certification will be an added advantage.

EA License # 14C6941

Mon to Fri 8.30am - 6pm

Position Summary

This position play a critical role in driving compliance and quality programs for Healthcare Transportation & Facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Job Scope

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company’s Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Design & implement robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead & prepare for regular audit programs / random checks / regulatory activities to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and resolve issues via conducting root cause analysis.

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead the validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

12. Depot Support: Provide secondary / backup support to healthcare specialists for market depots.

Requirements :

1. Hold local pharmacist license

2. Have at least five (5) years of relevant experience in warehouse, quality + QMS for pharmaceutical / healthcare industry

3. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

4. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices, IATA CEIV and other local certifications in a warehouse and transportation business.

5. Experience in conducting external and internal audits for regions

6. Must hold at least Bachelor’s degree in Pharmacy from a reputable local or Australia’s institute.

7. This position require to communicate with counter part in China

8. Occasionally travel is required to sites and region warehouses.

Competency

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

Overall Responsibilities:

• Perform incoming inspections/analysis or 1st article inspection on raw materials/components according to written procedures and spec control drawings.
• Maintain instrument calibration system, documentation and procedures
• Will apply world-class techniques (Six Sigma, Anova, Taguchi, SPC, Gauge R&R etc.) to ensure the development of robust, predictive quality systems which are easily transferable and maintainable in a production environment.
• Prepares and utilizes basic hand tools and machines including but not limited to power screwdriver, ruler, soldering iron, clamp machine, heat gun, solder pot, crimpers, pinning machine and automatic wire striper.
• Manage and maintain the QA laboratory.
• Support the internal/supplier auditing function to ISO Quality System requirements. Audit/review/approve final product/assemblies prior to acceptance into finished goods inventory; process associated shop folder documentation.
• Coordinate the day-to-day inspection support for validation requirements and ensure completion of inspection requirements to ensure timely completion of project timelines.
• Create Certifications of Analysis/ Conformance, as required.
• Meet daily quality inspection output & quality requirements.
• Perform any other duties assigned by superiors.

Requirements:

• Minimum ITE/ Diploma preferably in Engineering courses
• Basic understanding/ reading of CAD drawings
• Microsoft Office skills required.

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431