Total 2 product specialist job vacancies in Sales / Marketing category in Singapore

JOB DESCRIPTION

• Assist HOU in overseeing all functions in CADD, its respective supporting guidelines as well as all controls are in place (or to be placed) to ensure adherence to the existing Bank’s standards.
• Assist HOU in the periodic or ad hoc review of the unit’s procedures, SLAs, KPIs, etc.
• Assist HOU in the management of CADD’s outsourced tasks.
• Assist HOU in carrying out initiatives to drive quality and efficiency in the CADD functions (e.g., improve the quality of the CDDs processed by the teams, improve the cycle time by automating certain tasks, etc.).
• Act as the key person and lead the Risk and Control framework of the CADD unit (for both Retail and Non-Retail)
  • Manage all Control Effectiveness Testing (CETs) for CADD
  • Monitor completion of all regulatory and audit action items (from Regulators, internal and external Audits)
  • Assist in completing CADD’s RCSA, RICA, and all relevant requirements
  • Oversee CADD’s adherence to the Group’s risk and control requirements as stated in Group’s documents, e.g., Group Operational Event and Loss Data Management Procedure, Risk and Control Self-Assessment Procedures, and other related/superseding documents
• Support the improvement of the CADD’s overall risk awareness.
• Manage periodic reporting under CADD.

Requirements

• Bachelor's Degree in a related discipline
• Min. 5 years of relevant experience in CDD/AML for FIs, Project Management, Risk and Control
• Subject matter expert on project management
• Subject matter expert on risk and control infrastructure
• Meticulous and excellent time management skill
• Team player, driven and independent

The sales officer is responsible to make outbound calls to potential customers to acquire cards/cards related products and meet their individual target assigned by the management. Main focus being, calling potential customers to cross sell banking products.

Responsibilities:

• Acquire sales via outbound calling.

• Manage follow ups closely with prospect customers.

• Handle customers pre and post enquiries with professionalism.

• Ensure that the monthly targets are met consistently.

• Ensure processes and procedures that conform to the bank’s standards and local regulations are met.

Requirements:

• Diploma holder, with relevant banking experience

• Possess min. 2 years of sales experience in Telesales, in credit cards sales / personal instalment loan

• Telesales experience

• Customer Focus

• Communication Proficiency

• Results Driven

• Teamwork Orientation