Total 2 job vacancies by DBS Bank Limited

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you. About the Role Lead the data and analytics deliverables for the Digital Payments team - including Paylah!, Local and Overseas Payments. The role will require you to engage in discussions around - gathering request requirements, structuring anaysis approach and sharing of the results to senior management in a clear and concise way. You will also be responsible to identify opportunities for business growth and help business meet their KPIs through use of analytical insights and AI. This team is responsible to deliver on data related requests including deepdive analysis and develop Control Towers. Your role is also crucial as a subject matter expert to drive adoption of Control Towers for decision making and promote learning through experiments. Responsibilities: Understand consumer Payment products in DBS including -Paylah!, Paynow, cashless adoption and Overseas Payment. Understand various aspects of payment products and the processes involved - types of payment methods, channels, transaction types, etc. Understand customer engagement methods - prospecting, click through journey, portfolio management, etc Utilize Data Driven Operation Model (DDOM) to maximize value from data and drive business impact with product partners Drive cognitive and automated banking initiatives through Machine learning models development and automation of control towers Identify key trends, provide insights on performance & causality and identify opportunities to deepen customer engagement Drive deeper understanding of consumer needs and preferences Analyse customer behaviour and help design campaigns/experiments to drive customer engagement and marketing effectiveness Partner with stakeholders and build strong rapport. Collaborate widely to drive actions and realise impact Able to influence decision-making through clear story-telling; Simplify complex concepts and deliver the ideas in a clear and concise manner. Requirements Bachelor's degree (or higher) with a minimum of 8 years of progressive experience in data analytics and business intelligence, with several years of experience in managing data analytics product delivery Strong analytical and problem solving skills; Highly numerate with keen eye for details and accuracy; Exceptional interpersonal and communication skills; Ability to explain complex concepts with simplicity. Strong ability to present and communicate to senior management; Well versed with data analytics techniques like predictive, prescriptive, ML and AI.

Business Function: Here at the DBS Transformation Group, we focus on nurturing the culture of the "World's Best Digital Bank" (Euromoney, 2016 & 2018) and Best Bank in the World (Euromoney 2019). Our approach is a combination of both science and art; we immerse our stakeholders in the world of design thinking and experimentation, drive rigorous creativity along our pipeline, and build connections between corporate entrepreneurs and start-ups. We are a cross-disciplinary team focused on the invention of solutions that will radically improve the way people live, work and play. We are passionate and committed to make banking joyful (while having lots of fun)! Responsibilities: Work with internal and external stakeholders on the strategy development and planning of GSTAR and Transformation Group Track, measure and manage performance to meet unit goals. Identify potential risks to ensure timely action is taken to bridge gaps. Support management by preparing presentations and reports with analytical and strategic information gathered from various data sources or from stakeholders Support strategic projects/initiatives to address unit's needs and opportunities Craft communication to support senior leadership and management team to convey key messages to the organisation Support the unit's external speaking engagements/visits in alignment with DBS brand messaging Support leadership team in organising meetings, conferences, townhalls to support and drive unit's agenda Keep proper files and archives of performance data, reports, budgeting and meeting notes Requirements: Bachelor Degree with more than 8 years of working experience in banking, data/technology companies or management consulting Strong follow-up skills; responsive and proactive Self-starter with strong experience in developing and implementing new ideas Excellent in crafting decks, memos, speaking engagement notes for senior management A problem solver who is able to work with ambiguity and possess strong business acumen Excellent communication skills - verbal and written Data-driven and detailed Proven experience in managing multiple stakeholders and teams, in areas of responsibilities Timely delivery and excellent quality on KPIs and projects - ability to demonstrate thinking out of the box, not accepting status quo, consistently looking for opportunities to improve/enhance areas of focus Possess excellent Microsoft office skills, especially Powerpoint and Excel