Total 13 job vacancies by Delivery Hero

• Work closely with local markets and regional business stakeholders to analyse business processes and gather requirements, through facilitation of discovery sessions

• Manage projects from conception, all the way through to production deployment, within project timelines.

• Perform gap analysis and recommend optimal solutions to drive business improvements and long term efficiency

• Represent APAC in all discussions with foodpanda global counterparts to influence and align on strategic developments and act as the bridge between business and technical teams to deliver new product features

• Manage the list of open backlog items to ensure timely resolution of critical business features

• Ensure all system solutions are properly configured, tested, and implemented 

• Act as an escalation point to ensure the smooth running of daily business activities

• Conduct user training and maintain any associated documentation

“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!

If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Job Description
We are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives.

Responsibilities

• Define growth strategies and own our key growth metrics across user growth & retention
• Manage, coach and develop a team with a focus on building a high performance team
• Identify the right mix of marketing channels, activities and programmes to support the achievement of monthly and quarterly business goals
• Defining processes and facilitating best practices that speed up the opening of opportunities from marketing
• Explore new ways to reach our audiences and experiment with new acquisition channels
• Forecast, measure, analyze, and report trends in data to obtain marketing and product insights on user behavior
• Collaborate with product, operations, and brand marketing teams to surface and act on key growth opportunities

Requirements

• 10+ years of experience in growth marketing in ecommerce/marketplace/startups
• Proven experience in developing and executing digital growth strategies
• Demonstrated ability to identify, analyze and evaluate market trends, customer insights, and competitor data
• In-depth knowledge of ASO/SEO, SEM, programmatic & display marketing, social media, email marketing, and other digital marketing tactics
• Data driven skillset to analyze, optimize and drive efficiency of ROAS/CAC/LTV
• Strong project management and organizational skills

What we offer

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!

Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.

We are seeking an entrepreneurial APAC Marketing Intern who will be responsible for the subscription performance analysis of foodpanda's pandapro subscription programme and support analytics for APAC markets. She/he will work closely with the Senior Marketing Manager, pandapro APAC to evaluate and improve marketing campaigns to grow the pandapro across all APAC markets while also supporting analysis on productivity and profitability of users.

Responsibilities:

• Conduct regular analysis of pandapro subscription programme performance across APAC markets and benchmarking of the programmes by competitors to recommend innovative campaign ideas and improve product features

• Assist in producing performance reports by evaluating user behaviour and financial sustainability of the programmes, and providing regular updates to regional management and country leadership

• Assist in the planning and execution of creative marketing campaigns across APAC’s 9 markets to promote the pandapro program and increase engagement while driving more incremental uplift for the business

• Assist in monitoring the campaign calendar, live marketing assets, creating/revising creatives requests, and coordinating with different stakeholders to ensure smooth campaign execution

• Configure pandapro perks set-up, handle CX issues, and partner markets on blockbuster campaigns to drive engagement and excitement

We are seeking an entrepreneurial Marketing Intern who will be responsible for supporting and managing campaigns within foodpanda’s New Verticals team. She/he will work closely with the Campaign Manager to plan and execute marketing campaigns and devise short- and long-term marketing tactics with suppliers and internal stakeholders.

Responsibilities:

• Ensure the quality and timely execution of promotional campaigns
• Follow up with the category management and operations team to ensure quality, availability and consistency of promotions
• Proactively recommend and support in the development and implementation of marketing tactics to boost performance of categories
• Assist in producing weekly campaign performance reports for internal stakeholders and suppliers
• Liaise with our international design team to create visuals
• Coordinate and assist to conduct regular competitors’ price and range survey and regular maintenance of competitor’s advertised pricing.
• Assist in developing product marketing tools and tactics in collaboration with suppliers, brands and local marketing team

We’re looking for a highly driven and motivated Business Development Executive (Restaurant Solutions) for our team in Singapore. If you are looking for a place where you can gain hands-on exposure and have direct impact, then this may be the place for you!

The ideal candidate will have a track record as a significant individual contributor – comfortable working independently, whilst working closely with the management team.

This role will be based in Singapore and will report to the Sales Team Lead.

Responsibilities:

As a Business Development Executive, you will work as a member of our B2B sales team and will be responsible for the execution of our sales plan which includes:

• Introduce company’s products or services to potential customers and negotiate sales over the phone or in person
• Address customers’ questions and concerns accurately
• Maintain consistency in quality of calls and service standards
• Commit to departmental and individual sales targets assigned
• Work closely with the Vendor onboarding team to ensure smooth onboarding and activation of accounts signed
• Gather market insights on deals to target in the space
• Proactively identify potential clients and build collaborative relationships with them
• Serve as primary point of contact for holistic account relationship
• Spontaneous to collaborate cross-functionally with internal teams as part of a persistent commitment to provide top-notch support to potential clients
• Manage and expand relationships with top restaurant key partners and identify growth opportunities to collaborate for further business developments

We are looking for a highly talented Lead/Senior Manager FP&A - Q-Commerce, APAC to join our Regional New Verticals Finance team! This role will be based in Singapore with a direct reporting line to the Finance Director, Q-Commerce & New Verticals APAC. If you are looking for a place where you can gain hands-on experience, create direct impact and be involved in today’s exciting businesses, then this may be the place for you! 

The ideal candidate will be a highly motivated individual with experience in working well under pressure. Have a track record managing a team as well as overall P&L management.. As this role would be a highly visible role, you would be working with all levels of people in the organization and having a great personality is a HUGE plus!

Responsibilities:

• Business Partnering -

  • Partner with regional department heads and cross-functional teams in management accounting, budgeting and forecasting, and financial analysis.

  • Manage and work on revenue generating and cost savings initiatives/projects with the regional and local finance and business teams

• Forecasting and Budgeting - 

  • Develop financial plans based on an in-depth understanding of business needs, with the objective of achieving growth and profitability targets.

  • Simulate financial models based on business plans, new channels or product offerings, and business development opportunities.

• Financial Analysis - 

  • Provide meaningful financial analysis in order to aid business decisions.

  • Perform revenue and pricing analysis against financial budget, highlighting trends and communicating any causes of unexpected variances.

• Financial Reviews - 

  • Produce, compile, and present financial data to evaluate business performance, and provide informed recommendations

• Process streamlining and automation - 

  • Identify and suggest areas in which we can do better! To automate, streamline, and improve current reporting, operational and accounting processes to improve business efficiency in the region.

• Team Management - 

  • Have fun! And enable the other team members to have fun too!

We are looking for a highly motivated Senior Manager, Finance Business Partner (APAC) to be based in our regional Singapore office!

Responsibilities: 

• Oversee and lead finance partnering activities for APAC competing/emerging markets and all businesses including new businesses.
• Partner with regional business heads and country managers in management accounting, budgeting and forecasting, and financial analysis.
• Develop financial plans based on an in-depth understanding of business needs, with the objective of achieving growth and profitability targets.
• Oversee financial and information analysis, measure the financial impact from a broad range of variables and key indicators.
• Compile and present financial data to evaluate business performance, and provide informed recommendations.
• Driving the Business to meet target KPIs by providing proactive insights to highlight opportunities for improvement to support decision making (e.g. pricing)
• Leading change management projects including new country expansion, new vertical launches or new product rollouts
• Lead ad-hoc projects, and continually automate/streamline processes to improve business efficiency in the region.

Key Responsibilities:

Analytics (50%):

• Collaborate with cross-functional teams to define key performance indicators (KPIs) and data requirements.

• Analyze large datasets to extract meaningful insights, trends, and patterns that can inform business decisions.

• Create and maintain dashboards and reports to visualize and communicate analytical findings effectively.

Data Engineering (50%):

• Design, develop, and maintain scalable data pipelines for ingesting, processing, and transforming large volumes of data.

• Work with big data technologies and platforms to ensure efficient and reliable data processing.

• Implement data quality checks and ensure the integrity and accuracy of datasets.

• Collaborate with IT and engineering teams to optimize data infrastructure and support data-driven initiatives.

• Troubleshoot and resolve data-related issues, ensuring the smooth flow of information across the organization.

What we offer

• A dynamic and challenging work environment.

• A company committed to developing you personally and professionally.

• A great working atmosphere with regular company and team events.

• A vibrant and international team committed to diversity and inclusion.

• Responsibility from day one in a fast growing and global company.

• Other benefits include free food, health and dental insurance, and learning and development opportunities!

Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.

We are looking for a Digital Sales Intern, Regional Digital Sales (APAC) to join us in scaling our platform, and bringing thousands of best loved restaurants online across all of our markets. If you love working with technology and a diverse group of people to ideate on creative solutions, you will find your tribe here at foodpanda. You will get the opportunity to gain practical work experience in a dynamic tech company and get involved in exciting projects that have a meaningful business impact. You will be a part of a highly collaborative team and work closely with experienced sales professionals across the APAC region to drive the growth of our business.

Responsibilities:

• Sales Process Optimization: Streamlining sales processes to improve efficiency and effectiveness. This may involve refining lead generation strategies, implementing sales automation tools, standardizing sales workflows and coordinating training sessions or workshops to educate stakeholders on the rationale behind the changes, how they will be implemented, and the expected benefits.

• Sales Technology Integration: Evaluating and implementing sales technology solutions to enhance productivity and effectiveness. This could include CRM systems, sales automation tools, analytics platforms, and communication tools.

• Cross-Functional Collaboration: Collaborating with other departments such as marketing, sales performance & analytics, and operations to align sales efforts & sales projects with overall business objectives. 

• Sales Analytics and Reporting: Analyzing sales data to identify trends, opportunities, and areas for improvement. Generating reports and providing insights to help sales teams make informed decisions.

• Sales Product Management: Evaluating and prioritizing feature requests based on various criteria such as business impact, customer demand, strategic alignment, and resource availability.

Requirements:

• Analytical Skills: Strong Analytical skills, ability to extract and analyze data to provide actionable insights

• Communication Skills: Ability to communicate and collaborate effectively with a diverse range of people and job functions

• Organizational Skills: Strong organizational skills in managing multiple tasks, projects, and priorities simultaneously

• Teamwork and Collaboration: Good team collaboration spirit with the ability to work independently and efficiently  deliver useful business insights

• Problem-Solving Abilities: Strong problem-solving abilities and a proactive approach to overcoming obstacles are essential

• Technical Skills: Proficiency in SQL, google sheets and salesforce will be a plus

• Strong passion in the food delivery and q-commerce industry and willingness to learn!

• Able to commit for at least 6 months full time internship

“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!

If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Job Description
Based in Singapore, the successful candidate will be a key member of our APAC Online Marketing team, responsible for managing large and smaller hyperlocal networks alike on a regional scale. This person must also strive in a fast paced and dynamic work environment.

Responsibilities:

• A go-getter attitude with a knack for business problem solving
• Be responsible for all regional performance marketing campaigns
• Working cross functionally & cross regionally to develop, launch and track high-impact evergreen and integrated concepts
• Determine areas of opportunity, design and execute experiments, and present data-driven recommendations that improve current marketing and business practices in order to drive customer acquisition, engagement and retention
• Measure, analyze and report performance of your channel and support management in driving channel mix and budget decisioning
  

Qualifications

• Minimum 6 years experience in performance marketing (App & Web)
  Advanced knowledge of Online Advertising platforms (cross-platforms) and analytics tools for online channels (GA4, firebase, Adjust/Appsflyer etc.)
• Knowledge of both mobile app and pixel measurement/tracking along with the ability to resolve ad operations issues that affect campaign tracking and performance
• You have a proven track record of working at well-funded Internet companies and have experience with budget allocation and optimization
• Familiarity with performance KPIs: CPA, CPC, CPI, CPM, Attribution, incrementality, and LTV
• Hands-on mentality, an analytical and structured way of working, with extraordinary logical thinking skills
• An understanding of the nuances of both the demand and supply side of a marketplace.
• Verbal & written fluency in English, additional languages are a plus.

What we offer:

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!

Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.

Responsibilities:

• Assist in partner related activities such as managing the communication strategy with partners, onboarding and troubleshooting
• Propose and execute plans to identify and onboard new Affiliate Marketing Partners
• Manage internal stakeholders and SOPs to ensure smooth running of the Affiliate Marketing Partnership Channel
• Assist in data-related topics
• Other ad-hoc task supporting the growth of the channel

Responsibilities:

• Coordinating and supporting regular reporting and channel performance analysis 
• Support in launching and optimizing high-impact evergreen and integrated campaigns regional Display & Video campaigns across APAC
• Coordinates with external and internal stakeholders on all marketing materials. Assists in the management and dissemination of assets
• Analyzing the results and effectiveness of campaigns to identify insights that can improve future campaign performance 
• Supporting the team in other administrative tasks

We’re looking for a highly driven and motivated Marketing Intern - Brand Media & Procurement (APAC) to join our growing regional team based in Singapore, foodpanda’s Asia HQ. If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this is the place for you!

The successful candidate will work with the regional Brand Media Team to support multiple channels with a big spectrum of responsibilities related to Marketing Ops that will directly impact strategies and campaigns for the foodpanda brand across the region. 

If you’re passionate about Marketing Ops, sourcing, planning and connecting data dots,  we’re keen to have you join our team! Bonus points if you’re also good with graphics and can put together design briefs for exciting and engaging campaigns.

Responsibilities:

• Be part of the Regional Marketing Team to support 11 countries across APAC to meet business and growth KPIs
• Get a well rounded knowledge and understanding of multiple channels: Trade Marketing, Merchandise and Rider Marketing
• Work with key business stakeholders in both APAC & country teams to understand how channels are activated in each market, supporting in the complex process of regional planning and sourcing end to end
• Work on building hygiene processes, performance review templates, quarterly country sharing decks and adhoc / recurring tasks 
• Assist the team with preparation of materials for business updates on performance for APAC region including the implementation of best practices
• Be a steward of good data practices - robust documentation, versioning, playbooking, processes, and knowledge sharing