Total 3 job vacancies by Singapore Children's Society

Reporting to the Chief Executive Officer, the Head of Corporate Communications Department (CCD) is responsible for leading and developing the communications strategies and policies of Singapore Children’s Society and effectively advocating the charity’s cause.

Job Description

• Lead the department’s strategic planning and budgeting in support of the Organisation’s goals and service strategy
• Translate corporate communications strategy into actionable goals for the department’s performance
• Lead and manage the Corporate Communications team to ensure effective stakeholder communications and education, as well as maintain and protect our brand and reputation through the various communications platforms, collateral and initiatives
• In charge of managing the corporate website of the Society, including periodic enhancements of the website and content management
• Responsible for the department’s smooth day-to-day operations in managing public and media queries, external communications and reputation management
• Prepare quarterly reports and insights for the Standing Committee and management to track performance and identify trends, gaps and opportunities to position the organisation for success
• Provide public relations counsel to the management and key staff
• Manage the department’s talents and resources, including charting the professional development and performance management of talents within the department, mentoring the team to sharpen their skills
• Lead and mentor staff in our media management efforts including handling of media queries and interviews, as well as pitching stories to the media on the work of the Society
• Oversee and contribute towards content creation for social media by working closely with centres and departments, and supporting the development of a social media strategy to improve engagement rate and following
• Oversee Society’s marketing and communications efforts, particularly in outreach to the general public or identified groups of audience e.g. public education on parenting practices
• Oversee and contribute towards Society publications like annual report, Sunbeam newsletters, corporate collateral as well as Staff E-newsletter, including copywriting, editing and proofreading, producing quality publications that aid in stakeholder education and employee communication
• Oversee and support the work of protecting our brand and reputation, including crisis communications. This includes reviewing collateral and written materials of other departments and centres, to ensure our logo is correctly applied and copywriting is factual and of good quality to protect our reputation and work
• Responsible for data protection and ensuring our practices keep our stakeholders’ data protected
• Identify best practices and continually improve SOPs, promoting a culture of professional excellence
• Represent the organisation at relevant conferences, networking events, meetings etc as needed

Requirements

• Degree holder with a minimum of 8 years of related working experience; with at least 2 years of managerial experience and leading teams
• Preferably knowledgeable and familiar with the non-profit sector
• Excellent communication and writing skills to craft press releases, media FAQs, CEO messages, speeches and internal and external communications. Proficiency in Chinese would be an advantage to engage Chinese-speaking target audience
• Influential leader with the ability to work at both strategic and operational levels and build a high-performance team
• Media relations and Public Relations skills as well as crisis communications and management
• Track record of developing brand positioning and shaping messaging strategies leading to increased brand recognition
• Knowledge and understanding of social media marketing and other digital marketing tactics
• Self-starter, highly organised, meticulous, passionate team player with strong interpersonal skills
• Alignment to the Society’s core values of being compassionate and caring, commitment, professionalism, integrity and openness to change

Job Responsibilities:

• Assist to monitor brand’s presence on social media and website
• Assist with media monitoring
• Assist with editorial writing for newsletters
• Content ideation for communications materials
• Consolidate and organise digital visual and document archives
• Digitalise hard copy archives e.g. past Annual Reports and photos
• Arrange and organise hard copy archives storage in office
• Oversee day-to-day management of digital and video archive
• Assist and carry out any other duties and responsibilities as assigned

Job Requirements:

• Meticulous, excellent time management and organisation skills
• Takes initiative and pro-active
• Able to multi-task and prioritize different tasks in a fast-paced environment without compromising artistic creativity
• Polytechnic students or University undergraduates

Work Arrangements:

• Full-time only
• 3 days WFO, 2 days WFH
• Minimum 3 months commitment, but 6 months prefered

Application:

• Apply by submitting your latest CV and internship period (DDMMYY - DDMMYY) to [email protected]
• Kindly note that only shortlisted candidates will be notified

Reporting to the Head of Corporate Communications Department (CCD), the Senior Manager of the Corporate Communications is responsible for supporting the Head in developing communications strategies and policies of Singapore Children’s Society and effectively advocating the charity’s cause.

Job Description

• Support the department Head to develop strategic plans and budgets aligned with the Organisation’s goals and service strategy
• Work closely with the department Head to translate corporate communications strategy into actionable goals for the team’s performance
• Together with the department Head, contribute to the Corporate Communications team’s efforts to ensure effective stakeholder communications and education, brand protection, and reputation management across various platforms and initiatives
• Manage public and media queries, external communications and reputation management
• Contribute to quarterly reports and insights for the Standing Committee and management to track performance and identify opportunities for organizational success
• Provide support to management and key staff in delivering public relations counsel
• Assist in mentoring staff on media management efforts including handling of media queries and interviews, and crafting story pitches for the media
• Work collaboratively with centres and departments to drive content creation on social media, with the aim of improving engagement rates and following
• Contribute to Society publications, including annual reports, newsletters, corporate collaterals, and staff E-newsletters, for stakeholder education and employee communication
• Support crisis communication management, conduct collateral review, and ensure factual and good quality copywriting
• Manage data protection measures to ensure the security of stakeholders’ data
• Identify best practices, continuously enhance SOPs to foster a culture of professional excellence
• Attend relevant conferences, networking events, meetings, and other engagements as necessary

Requirements

• Degree holder with a minimum of 8 years of related working experience; with at least 2 years of managerial experience
• Preferably knowledgeable and familiar with the non-profit sector
• Excellent communication and writing skills to craft press releases, media FAQs, CEO messages, speeches and internal and external communications. Proficiency in Chinese would be an advantage to engage Chinese-speaking target audiences
• Media relations and Public Relations skills as well as crisis communications and management
• Track record of developing brand positioning and shaping messaging strategies leading to increased brand recognition
• Knowledge and understanding of social media marketing and other digital marketing tactics
• Self-starter, highly organised, meticulous, passionate team player with strong interpersonal skills
• Alignment to the Society’s core values of being compassionate and caring, commitment, professionalism, integrity and openness to change