Total 214 customer service manager job vacancies in Sales / Marketing category in PAS-Wisma Geylang Serai

We provide Products & Services to the Oil & Gas, Petrol-Chemical, Chemical, Power & Utilities Industries. We are looking to fill up the position of 'Sales & Service Engineer'.

Job Responsibilities:

A. Sales Functions:

• To visit and provide Sales support to all after-market customers in Singapore territories and East/West Malaysia

B. Service Functions:

• Commissioning of equipment, co-ordinations of installations of equipment, troubleshooting and technical support to customers and in-house executions.
• To write technical reports after service jobs are completed.

Job Requirements:

• Degree / Diploma in Engineering/ Technical Subjects, are preferred or equivalent.
• Salary will be commensurate based on experience and qualification
• Candidates with Sales Experience will be an advantage. Those without Sales Experience and with a good Sales attitude are to be considered.
• Candidates with Project Coordination Skills will be an advantage.
• Applicant MUST hold a valid Class 3 driving license
• Salary Package consisting of Monthly Salary & Sales Commission.
• Candidates who seek to be Professional Sales Engineers, willing to work hard and honest, will be the most suitable person to fill in this position.
• We do not provide Work Pass
• Junior and Senior position levels are available

Location: Near MacPherson MRT Station

1. ROLE DESCRIPTION

Reporting to the Sales Manager, the Online Sales & Customer Service executive is responsible for the weekly online orders. The role is to accelerate online operations, alleviate customer relation management support and e-commerce accounts. You will play a key role in shaping Dr.Bags digital presence, fostering customer retention and brand awareness throughout this journey.

Dr.Bags is committed to facilitating a high performance and multi-dimensional learning curve that creates a strong foundation for young professionals with the ambition to thrive in the luxury e-commerce service industry.

The ideal candidate is a customer-oriented, adaptable, and responsive individual well-fitted to communicate with high-end customers; he or she is able to multitask, prioritise and manage time effectively. As we continue to lead the luxury restoration industry in Singapore, we are looking for a candidate who appreciates superior craftsmanship, fashion and art.

2. SPECIFIC RESPONSIBILITIES

• Have a complete understanding of Dr.Bags’ services so as to recommend and answer clients’ questions proficiently. Training will be provided
• Under the supervision of the operations manager, support in day-to-day processing of service order which involves skilled checking, assessment and explanation of services for cleaning, colouring, protection coating and repair services for bags, accessories and footwear
• Oversee daily and weekly deliverables to follow up on payments, service completion dates, and schedules in accordance with order workflow system
• Communicate with customers through various channels, provide a seamless customer service experience to uphold client service excellence, and provide professional customer support
• Receiving and processing new stock, replenishments, returns, damages, and transfers, as well as support all stock-taking exercises
• Proactively acquire knowledge regarding luxury brand news, new services, new product information, customer feedback, and staff communication
• Communicate customer issues with operations team, and devise ways of improving customer experience, including resolving problems and complaints
• Simple packing, processing orders, forms, applications, and ad-hoc requests

3. COMPETENCIES

• Develop effective communication, problem-solving skills and interpersonal skills to manage clients tactfully
• Gain experience on online e-commerce dynamics and platforms for luxury service industry
• To be able to learn and identify clients’ needs and issues, and discover what it takes to meet their needs in an online retail environment
• Acquire database management skills
• Develop ability to multitask, organise, prioritise, and manage time effectively
• Gain experience in Customer experience analysis
• Gain basic knowledge of digital marketing

Job Summary

The Sales Manager is responsible for leading and overseeing the sales team to achieve revenue targets and drive business growth. The ideal Sales Manager should have deep experience with the entire sales process. He/she should have a sharp mind and an ability to coach, advise, or motivate team members, while building and maintaining a high-performance team. He/she will develop sales strategies, set goals, and analyse performance data to maximise sales effectiveness. The sales manager will be reporting to the sales director in Singapore.

Job Responsibilities

- Oversee the entire day to day sales process/operations and sales team

- Represent the company effectively with comprehensive knowledge of our offerings

- Recruit, train, and motivate sales executives

- Identify team knowledge gaps and provide training solutions

- Plan and execute strategic sales goals, analyze performance data, and make forecasts

- Develop and implement a sales strategy to expand the customer base and global reach

- Collaborate with relevant departments to ensure projects and sales activities are delivered on time and meet client specifications

- Lead contract negotiations and manage costing, site surveys, and project tenders

- Coordinating proposal development, reviewing RFPs/RFQs, and ensuring tender submissions are compelling, compliant with company and country regulations, and delivered on time

- Conduct market research to align strategies with industry trends

- Generate leads, build long-term relationships, and manage pre-sales and post-sales activities

- Prepare and deliver client presentations and manage sales opportunities

- Provide customer support and coordinate with internal teams to meet requirements

- Maintain sales, specifications, project status, customer interactions records for reporting and analysis

- Review and optimize operational policies and procedures whenever required

Job Requirements

- Have minimum 5 years of experience in presales, project management and/or bid management role in relevant industry, preferably from Housekeeping, Environmental, Facilities Management background

- Excellent strategic planning and organizational abilities

- Good communication skills, written, verbal and interpersonal

- Outstanding communication and people management abilities

- Proficiency in MS office

- Strategic agility and adaptability to a fast-paced environment

- Proven track record of achieving and exceeding sales targets

Job Responsibilities

· Handle set up of new companies e.g. in Malaysia, Indonesia, Burma, Vietnam, Thailand, Hong Kong, Taiwan or China etc overseas Asian Markets

· Frequent travel to Malaysia, Indonesia, Burma, Vietnam, Thailand, Hong Kong, Taiwan or China etc overseas Asian Markets

• Whole group inventory control and intercompany inventory flow

· Monitor procurement, shipment and logistic management

Preferred Qualifications

§ Substantiate knowledge in company set-up, business license, suppliers and customers network, tax computation, custom duties, shipment Form E, suppliers, customers payment formalities, logistic and operation procedures etc in Malaysia, Indonesia, Burma, Vietnam, Thailand, Hong Kong, Taiwan or China etc overseas Asian Markets.

§ Diploma / Degree in Accounting / Finance / Business Administration / Commerce etc. subjects

§ Over 20 years and above relevant working experience preferred

§ Exposure in operations of companies in overseas market

§ Demonstrated ability to handle sensitive information effectively and confidentially

§ With inventory control software knowledge e.g SAP / Microsoft Dynamics etc

§ Proven leadership capabilities in managing remote teams

§ Possess good business partnering skills with stakeholders across different levels

§ Possess excellent communication and interpersonal skills

§ Ability to thrive well in a complex and fast paced environment

§ An excellent command of both written and verbal in English is essential. Another Asian language as Vietnamese, Thailand, Chinese Mandarin and Cantonese, Indonesian, Malay, Burmese is an advantage.

§ An applicant who has a strong affinity for accomplishing Company’s vision profoundly is essential.

§ Willing to work on Saturday

§ A team player and able to work independently.

§ Able to start work immediately or short notice period (within a month)

Job Title: Sales Manager

Department: Sales

Reports To: Director

Summary:

The Sales Manager is responsible for developing and executing sales strategies to achieve revenue targets and market share objectives for the company's line of cooked food preparations, such as frozen dinners. This role involves managing a team of sales representatives, building and maintaining strong customer relationships, and identifying new market opportunities.

Essential Duties and Responsibilities:

• Develop and Implement Sales Strategies:
  Develop and execute annual sales plans and budgets.Identify and target new market segments and customer opportunities.
  Conduct market research and competitive analysis.
  Develop and implement sales promotions and incentive programs.
  
• Manage Sales Team:
  Recruit, hire, train, and supervise a team of sales representatives.
  Conduct performance reviews and provide coaching and feedback.
  Motivate and inspire the sales team to achieve sales targets.
  Monitor and track sales performance using key performance indicators (KPIs).
• Build and Maintain Customer Relationships:Develop and maintain strong relationships with key customers.
  
  Negotiate contracts and pricing agreements with customers.Resolve customer issues and complaints effectively.
  Provide excellent customer service.
  
• Market Research and Analysis:Gather market intelligence and competitive information.
  
  Analyze market trends and identify new product opportunities.
  Prepare sales forecasts and reports.
• Industry Networking:Attend industry trade shows and conferences.
  Build relationships with industry contacts.
  Represent the company at industry events.
• Sales Forecasting and Budgeting:
  Prepare accurate sales forecasts and budgets.
  Monitor and track actual sales performance against forecasts.Adjust sales strategies as needed based on market conditions.
  

1. Propose department's financial budget for management approval.
2. Develop new business proposals based on market demand.
3. Preparation of tenders, contracts, quality proposal and presentations to clients.
4. Carry out the task assigned by the Manager / Directors when necessary.
5. Develop plans to use new technologies for business processes.
6. Establish, develop and maintain positive business and customer relationships
7. Develop and keep clients account strategy in line with company business plan, to achieve profitable revenue growth.

About Kplass

At Kplass, we are committed to enhancing lives through innovative healthcare solutions. Specializing in medical patches for cough and pain relief, we aim to deliver products that improve the well-being of our customers while maintaining the highest standards of quality and effectiveness.

Role Overview

We are looking for a dynamic and results-driven Marketing Manager to lead our marketing efforts and elevate Kplass’s brand in the healthcare market. The Marketing Manager will be responsible for developing and executing strategic marketing plans, managing brand positioning, and driving customer engagement. This role is pivotal in building market share, enhancing brand loyalty, and ensuring the success of our product line.

Key Responsibilities

• Strategic Marketing Planning: Develop and implement comprehensive marketing strategies to drive brand awareness, product demand, and revenue growth.
• Brand Management: Oversee all aspects of brand positioning and messaging to ensure consistency across all marketing channels.
• Market Research: Conduct market analysis to identify trends, opportunities, and customer needs, providing actionable insights for product development and marketing initiatives.
• Campaign Management: Plan, execute, and measure the performance of multi-channel marketing campaigns, including digital, social media, and traditional advertising.
• Product Marketing: Collaborate with product development teams to create compelling product launches and marketing materials that highlight the benefits and applications of our medical patches.
• Customer Engagement: Develop strategies to improve customer retention and satisfaction through targeted communication and loyalty programs.
• Partnership Development: Build and maintain relationships with distributors, healthcare professionals, and key stakeholders to expand Kplass’s market presence.
• Budget Management: Manage marketing budgets effectively, ensuring maximum ROI for all marketing activities.
• Team Leadership: Lead and mentor the marketing team, fostering a culture of creativity, collaboration, and accountability.

Qualifications

• Education: Bachelor’s degree in Marketing, Business Administration, or a related field (MBA is a plus).
• Experience: At least 5 years of experience in marketing, preferably within the healthcare or medical products industry.
• Skills:Strong strategic thinking and analytical skills.
  Proven expertise in digital marketing and social media strategies.
  Exceptional communication, negotiation, and interpersonal skills.
  Experience in market research and data analysis.
  Leadership and team management abilities.
  

Key accountabilities:

• Managing a portfolio of key accounts effectively

• Cultivate strong relationships with multiple senior stakeholders with a consultative approach

• Achieving and exceeding agreed show and personal revenue and profit targets

• Undertaking research to understand the market objectives, aims and ambitions of your client base

• To work closely with and within each business to identify its aims, objectives and requirements

• Tailor opportunities available, creating strong partnership propositions

• To identify new sales opportunities and develop them into long-term relationships

• Work closely with other departments, content, marketing, and sales to operate as one team

• Open to taking on leadership and support of leadership roles on occasion

• Open to mentoring others

• Attend events and liaising with exhibitor and sponsor clients onsite to ensure that their contract is fulfilled and all their concerns and needs are addressed

• Keep up to date via a wide range of material including various industry publications relevant to the topic areas and audiences of assigned conferences for developments and trends in the industry.

Skills Required:

• Professional certification or Diploma in Sales & Marketing

• Proven work experience in event & travel industries

• Strong communication skills

• Be fluent in English

• Team player, positive attitude and energetic

• Be able to travel overseas when required

Develop and execute comprehensive marketing strategies aligned with the company’s goals and objectives.

Design and manage marketing campaigns across various channels, including digital, print, and social media.

Conduct market research to understand industry trends, customer needs, and competitive landscape.

Analyze customer behavior and preferences to inform marketing strategies and identify target audiences.

Plan and execute advertising campaigns, including online ads, print ads, and outdoor advertising.

Develop and manage the marketing budget, allocating resources effectively to achieve marketing objectives.

Monitor expenses and ensure marketing activities are within budget.

Lead and manage the marketing team, providing guidance, support, and performance feedback.

Prepare and present reports on marketing performance, including campaign results and ROI.

Develop strategies to engage and retain customers through loyalty programs, personalized communication, and customer feedback.Stay updated on the latest marketing trends, technologies, and best practices.

Responsibilities

• Recruiting: Hire new sales staff members
• Training: Develop training programs for sales representatives
• Motivating: Keep sales staff motivated
• Setting goals: Set sales targets and ensure they align with business objectives
• Managing: Manage the sales pipeline, budget, and sales activity
• Analyzing: Analyze data to make informed decisions
• Collaborating: Work with other departments to ensure sales strategy aligns with business goals
• Reporting: Report on sales activity

Skills

• Communication: Have strong communication skills
• Leadership: Be able to lead a team
• Product knowledge: Have a deep understanding of the product or service being sold
• Strategic thinking: Be able to develop and execute a cohesive sales strategy
• Analytics: Be able to analyze and interpret data

Job Description

• Build relationships and identify sales opportunities within assigned accounts.
• Manage and source for new business opportunities/accounts.
• Perform account servicing and business development.
• Prepare quotations and proposals.
• Update sales funnel and submit sales reports comprehensively and timely.
• Achieve sales targets.

Requirements

• Min. Diploma in IT/Business or related fields.
• At least 2 years relevant experience in schools and education industry preferred.
• Familiar with software solutions sales and knowledge of technical specifications/quotations.
• Excellent interpersonal, communication and presentation skills.
• Strong client management & account servicing experience.
• Self-driven and independent, with strong ability to work in cross-team effort.

Job Summary

The Sales Manager is responsible for leading and overseeing the sales team to achieve revenue targets and drive business growth. The ideal Sales Manager should have deep experience with the entire sales process. He/she should have a sharp mind and an ability to coach, advise, or motivate team members, while building and maintaining a high-performance team. He/she will develop sales strategies, set goals, and analyse performance data to maximise sales effectiveness. The sales manager will be reporting to the sales director in Singapore.

Job Responsibilities

- Oversee the entire day to day sales process/operations and sales team

- Represent the company effectively with comprehensive knowledge of our offerings

- Recruit, train, and motivate sales executives

- Identify team knowledge gaps and provide training solutions

- Plan and execute strategic sales goals, analyze performance data, and make forecasts

- Develop and implement a sales strategy to expand the customer base and global reach

- Collaborate with relevant departments to ensure projects and sales activities are delivered on time and meet client specifications

- Lead contract negotiations and manage costing, site surveys, and project tenders

- Coordinating proposal development, reviewing RFPs/RFQs, and ensuring tender submissions are compelling, compliant with company and country regulations, and delivered on time

- Conduct market research to align strategies with industry trends

- Generate leads, build long-term relationships, and manage pre-sales and post-sales activities

- Prepare and deliver client presentations and manage sales opportunities

- Provide customer support and coordinate with internal teams to meet requirements

- Maintain sales, specifications, project status, customer interactions records for reporting and analysis

- Review and optimize operational policies and procedures whenever required

Job Requirements

- Have minimum 5 years of experience in presales, project management and/or bid management role in relevant industry, preferably from Housekeeping, Environmental, Facilities Management background

- Excellent strategic planning and organizational abilities

- Good communication skills, written, verbal and interpersonal

- Outstanding communication and people management abilities

- Proficiency in MS office

- Strategic agility and adaptability to a fast-paced environment

- Proven track record of achieving and exceeding sales targets

Job Title: Sales Manager (BYD)

Job Description:

As a Sales Manager in the automotive industry based in Singapore, you will be responsible for leading our sales efforts in the Singapore market. Your primary focus will be on driving revenue growth, expanding our customer base, and maintaining strong relationships with existing clients. You will play a critical role in developing and executing sales strategies to meet and exceed sales targets while providing exceptional customer service.

Responsibilities:

1. Develop and implement strategic sales plans to achieve company objectives in the Singapore automotive market.
2. Lead, coach, and motivate the sales team to maximise their performance and achieve sales targets.
3. Identify and pursue new business opportunities, including partnerships, alliances, and distributorships.
4. Cultivate and maintain relationships with key clients and stakeholders, ensuring high levels of customer satisfaction.
5. Analyse market trends, competitor activities, and customer feedback to refine sales strategies and identify growth opportunities.
6. Collaborate with marketing and product teams to develop effective sales campaigns, promotions, and product launches tailored to the Singapore market.
7. Prepare and present sales forecasts, budgets, and reports to senior management.
8. Ensure compliance with company policies, procedures, and regulatory requirements.
9. Stay updated on industry developments, technological advancements, and market trends relevant to the automotive sector in Singapore.
10. Represent the company at industry events, conferences, and trade shows.

Requirements:

1. Bachelor’s degree in Business Administration, Marketing, Engineering, or related field.
2. Proven track record of success in automotive sales, with at least 5 years of experience in a managerial role.
3. Strong leadership and team management skills, with the ability to inspire and motivate others.
4. Excellent communication, negotiation, and interpersonal skills
5. Deep understanding of the automotive industry, market dynamics, and customer preferences in Singapore.
6. Demonstrated ability to develop and execute successful sales strategies, with a focus on driving revenue growth and expanding market share.
7. Experience in managing distributor networks and channel partners is preferred.
8. Proficiency in CRM software, Microsoft Office Suite, and other sales management tools.
9. Willingness to travel within Singapore and occasionally overseas as required.
10. Valid driver’s license and clean driving record.

• Experience in customer engagement (in presales, business development and account management) track record in the Telecommunications or IT industry
• Engage effectively with all levels across a customer’s organization to include all C-level executives, negotiate with customers and effectively close business deals
  Prepares, presents and conveys the customers benefit of solutions in bid proposals and presentations
  Qualifications in Security technologies, practices, methodologies and standards
• Professional information security certifications or related security product certifications such as ISMS, CISSP, CISA, CISM, GIAC is preferred
• Demonstrated experience in Security architectural design and proposal of complex solutions in enterprise customer environment
• Presales Cybersecurity professional are also welcome who is eager to engage in the sales cycle.

About the Company: My Client is a leading provider of digital solutions for Smart Ships in the maritime industry, offering the one of the most comprehensive, innovative and reliable digital platform for ship owners and charterers around the world.

About the Role: As a Sales Business Development Manager, your role involves growing business by nurturing client relationship. You should be self-driven, ability to identify new business opportunities, expand market presence, maintain strong relationship with clients, ability to cover entire sales and marketing cycle and with product experience in maritime solutions. You should also have deep understanding of the maritime industry and have network to executive profiles in the chartering, manager and ship-owner offices, build up over the years.

You should not only professional but also a skilled communicator capable of attracting new business and clients. The ideal candidate will have a natural talent for sales talk, building strong client relationships, and driving our business growth.

Responsibilities:-

· Responsible for the Sales effort in regions assigned

· Develop markets assigned

· Generate sales leads

· Weekly and Monthly Sales updates to the management

· Manage and handle customers’ relations, feedback and complaints

· Be familiar and keep up to date of market requirements and user needs

· Drive sales activities for existing and new channels

· Be actively involved in trade shows, trade advertisements and other marketing communications activities

· Responsible for reports covering CRM, sales pipeline, activities, performance and plans

· Responsible for bid management

· Work closely with the Group sales network to increase the commercial pipeline

You should have:-

· Attract and engage new clients with compelling sales presentations

· Identify new business opportunities and expand market presence

· Proven sales track record in the maritime business (Min. +5 years’ experience)

· Experienced in selling to shipowners and charterers, B2B

· Experience with direct sales, marine sales, marine solutions

· Able to travel frequently

· Hunter type with ability to close the order

· Experience with selling hardware or software solutions will have an added advantage

· Knowledge of Shipping and Offshore sectors

· Experience with energy optimization in the maritime business is an advantage

· Experience with marketing and production of marketing materials is an advantage

· Previous experience as mariner, technical, commercial experience in the relevant industry is an advantage

Qualification : Tertiary educated with recognized degree qualification preferred

· Dedicated and ambitious

. Ability to act individually, but work as a team

· Good relationship management skills and work in a diverse culture

· Excellent modern communication and presentation skills, both verbal and written

· Can-do attitude and strong execution skills

Interested candidates may also write in to [email protected]

R1100672

Key Responsibilities:

Sales Performance: Take full ownership of booking and revenue targets, with a primary focus on expanding our customer base within Singapore. The ideal candidate will have a strong hunting mentality, proactively seeking out new business opportunities locally and closing deals with efficiency and precision.

Sales Optimization: Collaborate closely with customers to plan, implement, and optimize sales activities aimed at exceeding profit, market share, and sales turnover objectives.

Selling Premium Products: Demonstrate comfort and experience in selling premium products, positioning Big Ass Fans as the go-to solution for industrial-grade fans in the market.

Market Expansion: Potential for this role to evolve into a regional position, so candidates with regional experience will be at an advantage. Drive growth by identifying and capturing new business in the industrial segment, leveraging your relevant experience in this sector.

Collaboration: Work in tandem with our Marketing team to plan and execute activities that boost sales. Ensure accurate and up-to-date data management in Salesforce, and coordinate with the Customer Service and Product teams to support our partners and clients effectively.

Qualifications:

• Diploma or Bachelor's degree in Business Management or Engineering or equivalent related course.
• Proven expertise in the industrial / construction / heavy equipment industry market.
• 5+ years of sales/commercial experience in the “Industrial products” through dealer/ distributor network.
• Must possess a strong hunting mentality, with a drive to proactively seek out and close new business opportunities
• Experience using CRM e.g. Salesforce.
• Planning and Project Management skills.
• Strong Business Analytical skills.
• Strategic agility and adaptability to a fast-paced environment.
• Exceptional Communication and Presentation skills.
• Creative and innovative mindset with potential to mentor & lead the sales team.
• Result-driven, accountable, with integrity and a commitment to excellence.

Remarks:

● Attractive sales commission is available

If you believe you are a dynamic and results-oriented professional who can excel in this role, we encourage you to apply and be part of our journey to success.

Job Responsibilities

· Handle set up of new companies e.g. in Malaysia, Indonesia, Burma, Vietnam, Thailand, Hong Kong, Taiwan or China etc overseas Asian Markets

· Frequent travel to Malaysia, Indonesia, Burma, Vietnam, Thailand, Hong Kong, Taiwan or China etc overseas Asian Markets

• Whole group inventory control and intercompany inventory flow

· Monitor procurement, shipment and logistic management

Preferred Qualifications

§ Substantiate knowledge in company set-up, business license, suppliers and customers network, tax computation, custom duties, shipment Form E, suppliers, customers payment formalities, logistic and operation procedures etc in Malaysia, Indonesia, Burma, Vietnam, Thailand, Hong Kong, Taiwan or China etc overseas Asian Markets.

§ Diploma / Degree in Accounting / Finance / Business Administration / Commerce etc. subjects

§ 2 years and above relevant working experience preferred

§ Exposure in operations of companies in overseas market

§ Demonstrated ability to handle sensitive information effectively and confidentially

§ With inventory control software knowledge e.g SAP / Microsoft Dynamics etc

§ Proven leadership capabilities in managing remote teams

§ Possess good business partnering skills with stakeholders across different levels

§ Possess excellent communication and interpersonal skills

§ Ability to thrive well in a complex and fast paced environment

§ An excellent command of both written and verbal in English is essential. Another Asian language as Vietnamese, Thailand, Chinese Mandarin and Cantonese, Indonesian, Malay, Burmese is an advantage)

§ An applicant who has a strong affinity for accomplishing Company’s vision profoundly is essential.

§ Willing to work on Saturday

§ A team player and able to work independently.

§ Able to start work immediately or short notice period (within a month)

§ Interested candidates may forward your CV to [email protected]

Key Responsibilities:

• Responsible for account penetration, prospect qualification, sales process planning, and closing all sales opportunities in the industry and/or sector that you are in
• Build deep and trusted business relationships with the client & also act as trusted client advisors
• Work with the solution / Pre-sales team to define the solution offerings & value propositions to maximise win probability in each and every opportunity.
• Manage and coordinate contract terms and conditions internally and externally
• Develop value prepositions and negotiate successfully to close deals
• Work with business partners for Go-to Market, collaboration and account penetration
• Involve in marketing events for lead generation

Requirements:

• Diploma or Degree in IT or Business
• More than 5+ yrs of sales / presales experience in ICT services or more than 5 yrs of technical sales
• Proven experience in selling Application driven opportunities
• Knowledge of Commercial arrangements
• Familiar in selling Microsoft Solutions (such as Microsoft Dynamic 365 and Microsoft Power platform) is preferred
• Application Implementation experience would be an added advantage
• Good interpersonal and communication skills
• Strong Sales, Negotiation and Presentation skills

Job Purpose

Our sales engineering organization is looking for a dynamic senior manager to lead a team of highly skilled sales engineers across ASEAN. This strategic role focuses on customer engagement, partner collaboration, and driving business outcomes. As the leader of this talented team, you’ll work closely with sales leadership and channel partners to understand customer needs, navigate complex sales cycles, deliver value-based solutions, and close deals.

Reporting to the Senior Director of APJ Sales Engineering, you’ll play a pivotal role in building, developing, and managing a high-impact field engineering team.

Key Responsibilities

Lead and Develop a High-Performing Team

• Recruit, mentor, and manage a team of Sales Engineers who are experts in product evaluation, technical demonstrations, and solution design.
• Drive Strategic Sales Success - Partner with regional sales leadership to achieve quota and growth targets, ensuring strategic customer relationships are built and nurtured.
• Shape Sales Strategy - Provide insights on market trends, product challenges, and competitive gaps. Represent your team’s needs and feedback to executive leadership.
• Solve Complex Problems - Distil technical challenges into clear, actionable solutions while collaborating with sales, partners, and customers to craft winning strategies.

Foster Cross-Functional Collaboration

• Build strong partnerships with Product, Engineering, Marketing, and Services to align on solution delivery and innovation.
• Be a Hands-On Leader
• Act as a player/coach, actively participating in customer engagements, delivering persuasive presentations, and modelling best practices for your team.

What You Will Bring

• 10+ years of pre-sales experience, including 4+ years of management experience in hiring, developing, and retaining top talent.
• Proven cybersecurity expertise, including endpoint/server protection, firewalls, threat management, incident response, and cloud security.
• Technical fluency with modern data technologies such as DevOps tooling, containers, orchestration tools, and version control systems.
• Exceptional presentation skills, with the ability to communicate effectively to technical and C-level audiences.
• Strong business acumen, connecting customer needs to value-driven Sophos solutions and services.
• A bachelor’s degree in Information Systems, Computer Science, or a related field—or equivalent experience.

The Job Role:

• Manage the full cycle of a business development process to ensure business goals are achieved
• Identify and evaluate new business opportunities and alliances for the Company’s range of electronic manufacturing services for Automotive, Health tech sectors
• Canvass and secure new customers for Contract Manufacturing of Electronics/ Plastic products
• Prepare proposals and presentation materials for client pitching
• Regular follow up with customers to maintain and enhance business relationships with clients and partners

Requirements:

• Degree in Electronics/ Tele-Communications/ Computer Science or related discipline
• Relevant working experience in Electronics Manufacturing Services (EMS) industry with good understanding of business landscape
• Possess good knowledge in manufacturing process in Electronics PCBA and Plastic Tooling/ Injection
• Ability to work independently to canvass
• Analytical, strategic thinker, resourceful and has good business acumen
• Good communication and interpersonal skills are essential attributes

What we offer:

• Excellent opportunity for career advancement and growth
• An environment that encourages continuous professional development
• Competitive remuneration package with commission scheme
• Attractive Staff Discounts
• Employee engagement and development programs

· Experience in corporate secretarial work and preferably with experience in an in-house environment.

· Responsible for Compliance, Board Advisory, Corporate Secretarial Support.

· Corporate Secretarial Support- Instruct team member/subordinate staff in the provision of services for routine and non-routine corporate secretarial matters, or in the absence of subordinate staff, handle directly the routine and non-routine corporate secretarial matters.

· Corporate Secretarial Administration- Instruct team members/subordinate staff in the handling of corporate secretarial administrative matters, including the maintenance of up-to-date corporate registers and corporate database relating to the companies within the portfolio, and the collation and management of information (whether for precedent or research purposes) under assigned tasks.

· Understanding of board and management dynamics

· Corporate minute writing experience required.

· Ability to manage deadlines effectively.

. CSIS or similer certification is required.

As the commercial counterpart to the sub-region's sales leadership, the Marketing Manager is responsible for delivering effectful marketing within Asia covering Southeast Asia, North Asia, Japan and South Korea in APAC reporting directly to the Head of Regional Marketing APAC. She/he creates the market specific marketing plan for her/he’s territory or sub-region, defines the activation tactics in Asia and follows through on the execution and effectiveness of the initiatives, working in close collaboration with the Global Marketing counterparts. She/he will analyze market trends, manage the marketing budget for her/his markets, monitor overall performance, track KPIs, and optimize activation for maximum return on investment. Milestone Systems is primarily selling through and with channel partners and this role is pivotal in managing the partner relationships, to ensure success of marketing initiatives in our indirect sales channels. The role requires extensive engagement with the global and regional marketing teams, as well as with Sales, and with Milestone’s community partners.

Key roles & responsibilities

Planning and targets

• Translates market specific sales strategies, plans and targets into effectful marketing plans and initiatives for Asia covering Southeast Asia, North Asia, Japan and South Korea (hereon known as Asia)
• Proactively and timely communicates and documents the market(s) marketing plan and activities as part of the Milestone Marketing planning and communication regime.
• Sets the market specific marketing targets for globally agreed KPIs.

Marketing activation

• Delivers effective channel marketing initiatives within Asia as per agreed business objectives. Collaborates with the Channel Marketing team and Partner Marketing team and supports execution where possible. This includes but is not limited to: co-marketing campaigns, sales training programs, content on the partner portal and sales promotions.
• Anchors, delivers and follows through on internal sales enablement initiatives within Asia.
• Leads the roll-out of global campaigns timely and efficiently as per agreed objectives in Asia. Monitors, evaluates, and provides feedback on performance and opportunities for continued optimization in Asia.
• Supports development and oversees execution of localized digital demand generation initiatives, working with Global Demand Generation team to run and optimize performance in APAC.
• Plans and oversees execution of events and tradeshows (online and offline) in coordination with regional event execution team members in APAC. Defines targets of events and drives continuous follow up on leads generated from event.
• Identifies and oversees development of relevant local references and case studies across APAC – from identifying desirable stories to collaborating with partners to securing sign-off from relevant parties and effective publication.
• Plans and executes co-marketing with selected technology partners, as per the global Technology Partner Strategy.
• Develops and guides the earned and own media coverage in Asia in collaboration with global marketing. Defines, develops, and project manages posts for Social Media channels and works closely with Global Communications Partners and PR agencies to drive tier 3 media coverage in relevant publications and industry media.

Brand awareness and compliance

• Understands the perception and level of brand awareness in Asia and is committed to strengthening the position through all marketing efforts.
• Is a brand ambassador, ensuring consistency and adherence to brand standards across market specific marketing activities, including messaging, visuals, and partner and end-customer experience.

Collaboration and stakeholder engagement

• Works intimately with the regional sales managers and other key stakeholders to set plans, define must win battles, evaluates performance and business requirements.
• Works closely with Global marketing to ensure alignment of regional marketing initiatives with overall business goals and objectives.
• Proactively shares and leverages best practices across the regional marketing group.
• Establishes and nurtures trusted relationships with channel partners to continuously drive growth and sales in Asia. Coordinates and aligns with the Channel Marketing team.
• Work closely with Milestone’s community partners on joint marketing activities throughout the region.
• Source and engage external vendors in Asia if/when required to support marketing efforts and drive business growth.

Budget management

• Develop, manage, and optimize their sub -regions marketing budget, ensuring optimal allocation of resources, cost-effective execution of initiatives, as well as accurate and timely forecasts and reporting.

Performance tracking

• In line with global standards, monitors and analyzes key performance metrics for Asia to measure the effectiveness of marketing campaigns and initiatives, providing insights and recommendations for continuous improvement.
• Ensure adherence to performance tracking and reporting requirements.

Market analysis and insights

• Support market research and analysis initiatives at market level to identify market trends, end-customer preferences, and competitive landscape, providing insights to inform marketing strategies and tactics – this extends to supporting brand surveys and NPS initiatives.

The ideal candidate shall possess:
• Bachelor’s degree (B.A.) in Marketing or related business field
• 3-4 years experience in B2B marketing with demonstrated success in driving growth in a two-tier channel model
• Experience from the tech and/or software industry
• A team player with an intrinsic motive to help colleagues and go an extra mile to deliver on commitments
• Skilled in developing and executing marketing plans addressing business objectives with and through channel partners
• Digital mindset with a multi-channel data-driven approach
• Strong proficiency in marketing analytics tools and platforms for tracking and reporting on performance
• Analytical mindset with the ability to interpret data and metrics to inform decision-making and optimize marketing performance
• Experienced in managing multiple projects and priorities in parallel, works efficiently to prioritize tasks, meet deadlines, and manage budgets and resources effectively
• A marketing partner to sales
• Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams, build relationships and influence stakeholders.
• Experienced working across cultures and geographies
• Native or bilingual proficiency in English, professional working proficiency in language/s in Asia is an advantage

About Us

At Milestone, your work goes beyond what the human eye can see. With our unique video technology software, you help people make wiser and more responsible decisions – in and beyond security. Whether you advance our software, inspire to new integrations, or elevate our customers, you are part of a growth company recognized by the industry. We have a unique people-first approach to everything we do, and it’s not just empty words. Being part of a fun, friendly, and flexible environment you’ll find, that working here almost feels like a home away from home. If you are curious to know more about who we are, we suggest you visit http://milestonesys.com/career

About the Team

You will experience an inclusive and unbiased recruitment process where all employment decisions are based on qualifications rather than race, color, ethnicity, gender identity, age, sexual orientation, and religion. We advise you not to attach a cover letter to your application but instead, we encourage you to write a few lines about why you are applying for the position in your resume/CV. Additionally we recommend you not to add a photo in your resume/CV.

Key Responsibilities:

• Responsible for account penetration, prospect qualification, sales process planning, and closing all sales opportunities in the industry and/or sector that you are in
• Build deep and trusted business relationships with the client & also act as trusted client advisors
• Work with the solution / Pre-sales team to define the solution offerings & value propositions to maximise win probability in each and every opportunity.
• Manage and coordinate contract terms and conditions internally and externally
• Develop value prepositions and negotiate successfully to close deals
• Work with business partners for Go-to Market, collaboration and account penetration
• Involve in marketing events for lead generation

Requirements:

• Diploma or Degree in IT or Business
• More than 5+ yrs of sales / presales experience in ICT services or more than 5 yrs of technical sales
• Proven experience in selling Application driven opportunities
• Knowledge of Commercial arrangements
• Familiar in selling Microsoft Solutions (such as Microsoft Dynamic 365 and Microsoft Power platform) is preferred
• Application Implementation experience would be an added advantage
• Good interpersonal and communication skills
• Strong Sales, Negotiation and Presentation skills

Job Overview

The Partner Manager is responsible for building, managing and growing partner relationships, identifying and developing a pipeline of key business partners, co-selling with partners to win new business, and overseeing and driving partners to get customers to value.

Key Responsibilities

• Develop a Partner Network: Cultivate and manage a network of regional partners to drive customer success and create a robust pipeline to meet sales targets.
• Achieve Revenue Goals: Collaborate with and drive revenue through partners to achieve regional sales objectives.
• Orchestrate Cross-Functional Support: Coordinate internal teams to support the development and execution of partner go-to-market (GTM) initiatives.
• Business Planning and Partner Alignment: Develop and regularly review business plans with partners, establishing clear goals for marketing, skills development, project delivery, and sales execution.
• Execute Partner Programs: Organise & supervise the execution of activities outlined in business plans, including marketing campaigns, lead generation efforts, and joint sales initiatives.
• Pipeline and Forecast Management: Conduct regular pipeline reviews to ensure forecasts and pipeline data are accurate and comprehensive.
• Ensure Partner Readiness: Support partners in maintaining training and certification levels to deliver customer projects on time, within budget, and to scope, while achieving high customer satisfaction.
• Customer and Project Health Reviews: Lead regular reviews of project and customer health with partners, collaborating with Customer Success Management to ensure successful project outcomes.
• Facilitate Partner Collaboration: Drive success between implementation and technology partners by fostering joint GTM activities, developing solution accelerators, and tracking business outcomes for “sell-with” and “sell-through” strategies.
• Joint GTM Initiatives: Design and execute joint GTM activities with partners to generate sales pipeline, and evaluate the return on investment (ROI) of these initiatives.
• Enable Partner Success: Organize and lead partner enablement sessions, pipeline reviews, marketing events, and account mapping initiatives.
• Collaborate with Marketing Teams: Work closely with Partner Marketing and Field
• Marketing teams on regional campaigns and events. Visit the main partner events in the APAC region.
• Support Sales Team Efforts: Partner with Regional Leaders in the APAC region to close deals and meet customer needs.
• Cross-Functional Collaboration: Work with Sales, Solution Engineering, Customer Success, and Business Development Representatives (BDRs) to generate new business, expand existing accounts, and close sales opportunities.
• Partner Recommendations: Provide thoughtful partner recommendations to prospects and customers to drive success.

Requirement

• >5 to 10 Years of proven experience in Sales & Marketing is preferred. Prior knowledge of enterprise IT solutions will be an added advantage
• Proven ability to develop and execute strategic partner plans, including go-to-market strategies, joint sales initiatives, and partner enablement programs.
• Relevant experience with resellers or System integrators would be an added advantage.
• A proven track record of consistently achieving and often exceeding sales targets.
• Demonstrate strong capability in planning, strategising, execution skills and entrepreneurial spirit.
• A deep understanding of sales processes, market dynamics, and the ability to analyse data and identify growth opportunities.
• Experienced in ensuring sales forecast accuracy and operational excellence.
• Excellent networking abilities with strong communication and interpersonal skills.
• Highly motivated, results-oriented, resourceful, with a lot of initiative.
• A team player who enjoys working and leading in cross-functional team environments.
• A deep understanding of sales processes, market dynamics, and the ability to analyse data and identify growth opportunities.
• Experience working in the APAC region.
• Bachelor's degree in Business Administration, Marketing, or a related field.

Join a fast-growing leader in IT infrastructure and technology solutions!

At Netweb Pte. Ltd., we are passionate about delivering cutting-edge computing solutions, from high-performance servers to AI-driven platforms. As we expand, we are looking for a Sales Managers to drive growth and build strong client relationships.

Refer to www.netwebtech.com and www.tyronesystems.com for details.

Our solutions include but are not limited to HPC /Supercomputing solutions, Servers, Storage arrays, Private & Hybrid cloud setup's, IT Services, etc.

• Degree in IT discipline
• Minimum 3 years of enterprise sales experience in technology solutions.
• Prior experience of working closely with corporates, SME's, education & government sector is required.
• Sound knowledge of IT hardware and solutions required.
• Problem solving ability in a sales environment including the ability to qualify and close business.
• A Business Driver with excellent customer skills and people management skills.
• Ability to negotiate agreements and/or reach consensus with all levels and positions within the organization.
• Considerable knowledge of current trends and best practices.
• Excellent written and oral communication skills.