Total 3 lead buyer job vacancies in Sales / Marketing category in d03 queenstown tiong bahru

We are looking for a Dynamic and Result-Driven Digital Sales Team Lead to lead and drive the performance of a team of 4 Digital Sales Consultants. This role will focus on optimising lead conversion strategies, improving call pitch effectiveness, and ensuring team success in achieving enrolment targets.

Full-Time

• ~$4,500 monthly salary ($3,000-$3500 base pay with commission)
• Scalable commission with improved performance and team-building
• Office work 8 hours a day
• 5 Working days per week (excludes weekends)
• 14 Days Annual Leave Per Year (Pro-rated basis)

Responsibilities

As a Digital Sales Team Lead, you will

• Lead and manage a team of 4 Digital Sales Consultants, setting performance goals and tracking results.
• Create and implement strategies to improve lead conversion and team efficiency.
• Develop and refine call scripts and pitches to improve lead conversion rates and align with digital marketing campaigns.
• Train and coach the team on communication, sales techniques, and upselling strategies.
• Track and monitor call metrics (e.g., lead conversion rates, call volumes, revenue) using CRM tools.
• Collaborate with digital marketing team to ensure Facebook campaigns align with overall marketing goals.
• Partly perform Digital Sales Consultant role as trial to suggested strategies (ie. Engage Facebook Leads via WhatsApp and Calls to convert into Sales).

Requirements

• Proven experience in leading a call or sales team in a fast-paced environment.
• Strong understanding of lead conversion strategies and experience improving call-based performance.
• Excellent communication, coaching, and team leadership skills.
• Data-driven, with experience using CRM tools and tracking performance metrics

*This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i"). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to BELLS's PDPA and e2i's PDPA.*

Requirements:

Purpose of Role

Our workplace health and wellness practice focus on the provision of consulting and advisory services to a portfolio of corporate clients.

Principal Accountabilities

• Delivering on a wide range of consulting proposals such as health checks, health risk profiling, wellbeing, and health coaching
• Project management
• Developing marketing material and providing Health and Wellness updates
• Developing content and delivering workshops, talks and webinars
• Developing strategic initiatives that respond to clients’ requirements
• Product development
• Preparation and delivery of verbal and written reports
• Identifying business development opportunities

Criteria

• Strong verbal and written communication skills
• The ability to build and manage relationships
• In-depth knowledge of and proven experience in Corporate Health and Wellness projects
• Sound ability to facilitate projects and presentations to a broad range of audiences, from shop floor to senior management or company boards
• Strong attention to detail
• Ability to develop and deliver on work plans in accordance with clients’ needs, timeframes and objectives
• Proficiency in Microsoft Office and related computer software
• Ability to simplify complex messages skillfully

MoneySmart Group is South East Asia's leading personal financial portal helping consumers compare loans, insurance, and credit cards. MoneySmart was founded in 2009 with the simple aim to help consumers make better financial decisions.

We are growing and we’re looking for talent to come onboard our Marketing team as a CRM and Retention Lead based in Singapore.

Mission

Your mission is to be customer centric and grow MoneySmart’s short, medium and long term customer retention strategies in each MoneySmart market (Singapore and Hong Kong). You are responsible for maintaining the health of our customer base and identifying cross-sell revenue and strategic partnership opportunities for the company which will drive overall contribution to our top line revenue growth and CLTV.

You will also be responsible for identifying and exploring new and novel ways to continuously engage with our customer base and be responsible for recruiting and mentoring a team that can coordinate and execute market-leading retention omni-channel campaigns across our key channels: Organic, CRM, Referral, Partnerships, Social and Content Marketing.

This role will be reporting into the Group Head of Marketing.

Responsibilities

• Strategize, plan and execute an integrated marketing and communications approach to continuously engage, recommend, reward and retain our existing customer base
• Own the implementation and activation of our martech Customer Engagement Platform and develop and deliver email marketing campaigns to bring customers back to our platform
• Develop a strong and robust understanding of our customer base; their needs and behaviours, leveraging our Data Analytics, Audience Segmentation and Customer Insight capabilities to achieve our retention and product marketing goals
• Master an understanding of our Customer Data Platform and 1st party data capabilities for segmentation, targeting and activation
• Partner with Product and Tech teams to develop strategies that get to know our customers better through customer profiling
• Work closely with the Marketing Acquisitions team to reduce paid media dependency and demonstrate organic revenue contribution, repeat purchase behaviours and long term customer engagement
• Build and own tracking analytics, dashboards and forecasts that define, monitor and report key performance indicators for customer retention
• Ensure retention strategies and initiatives are in alignment with the high-level marketing and brand strategy and the company's strategic vision

Requirements

• Minimum 3 years of direct, relevant experience in CRM, retention, customer engagement and lifecycle marketing (strong preference for experience within a leading eCommerce or fintech company)
• Proven track record leading communications strategy and executing CRM campaigns
• Strong experience in leveraging a customer engagement platform
• Expertise in executing and managing multi-pronged marketing campaigns including online marketing, product marketing and direct marketing
• Experience working cross-functionally with Product and Technology teams
• Experience executing marketing plans across multiple ASEAN and East Asian markets preferred