Total 2,741 Sales / Marketing job vacancies in Serangoon North Ave 5, Singapore

Roles :

-Respond and manage customer enquiries

-Maintain customer and sales records

-Maintain company database

-Assist in preparing costing estimates and quotations

-Prepare and send invoices and service receipts to customers

-Assist with HR matters such as claims, leave records, any other duties assigned

-Data entry and general administrative tasks

-Any other ad-hoc duties assigned

The IS Administrator will be responsible for the administration, maintenance, and support of the Business Applications systems, and application components. This role also participates in the planning and implementation of policies and procedures to ensure system provisioning and maintenance that is consistent with company goals, industry best practices, and regulatory requirements.

Duties

• Administer Business Applications based on end-user's requirements or ongoing needs while providing excellent customer service.
• Analyze system errors and work with end users and related business units to correct and/or assist in problem resolution.
• Help diagnose performance issues related to business applications and work with internal and external vendors in their resolution.
• Plan and coordinate testing changes, upgrades, and new services, ensuring systems will operate correctly in current and future environments.
• Prepare user training document for business applications and associated processes with business departments

Requirements

• Able to start as soon as possible
• Fresh Graduate and Diploma in Information System or Computer Science related majors are welcome
• Microsoft VBA/VB Script programming Experience
• Knowledge of RPA (Robotics Process Automation) solutions
• Any experience in the area of ERP such as SAP, etc will be a plus
• Smart and willing to learn new things
• Good communication skills

Details:

• Basic Up to $5,500 + Variable Bonus (2 - 3 Month)
• Location: Ang Mo Kio

Responsibilities:

Recruitment

• Specialised in end-to-end recruitment functions which include from onboarding (job postings, screening, shortlisting and interviewing candidates, reference checking, and making salary proposal and job offers) to separations
• Analysing and monitoring the resourcing needs, headcounts approvals, budget, preparation of key manpower indexes for management reporting
• Updating of monthly organisation chart
• Partner recruitment agencies on hiring needs
• Support expats entry and onboarding processes
• Handle work pass application, renewal, and issuance
• Attend to all transfer requests and also provide input for mandatory surveys
• Efficiently use different recruitment tactics such as recruitment platforms, career website, social media, job boards, headhunting and Linkedin and employee referral to attract talents
• Work closely with schools on internship, sponsorship and graduate recruitment
• Participate in Career Fair, Internship and any other recruitment projects

Business Partner

• Business partner with the respective department to provide value-added HR support and relevant advice pertaining to HR issues and provide support to various key HR initiatives and drive staff engagement programmes
• Work closely with line manager on annual performance review, design of training roadmap, employee engagement activities, recruitment and any other HR matters to drive attraction, retention and engagement
• Communicate effectively any HR-related policies changes and updates to all staff in the business units assigned
• Perform any other duties as assigned and requested by Manager.

Requirement:

• Possess at least a Degree in Business Administration or Human Resources
• At least 8 year experience in recruitment and business partnering
• Preferably with supervisory experience
• Experience in using HRMS (Prosoft preferred)
• Strong comprehension and communication skills, both written and spoken to interface with all levels of people internally and externally

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

We are seeking a highly skilled Business Analyst with expertise in Security Services within the Banking or Financial domain, preferably with experience in Investment Banking. The ideal candidate will possess strong analytical abilities, domain knowledge, and communication skills to facilitate effective collaboration between technical and business stakeholders. The primary focus of this role will be to analyze security services processes, identify areas for improvement, and translate business requirements into actionable solutions.

• 4+ years of experience as a Business Analyst in the Banking/Financial Services, or Investment Banking industry, with a focus on security services.
• Strong understanding of security services processes, including custody, clearing, settlement, and risk management.
• Proficiency in business analysis tools and techniques, such as process modeling, data analysis, and requirement elicitation.
• Proven ability to manage multiple projects simultaneously and prioritize tasks effectively.

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

Job Description

As we continue to expand and drive innovation, we are seeking a dynamic and experienced IT Project Manager cum Business Analyst to join our team in Singapore. Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or other Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients.
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.

Requirement Elicitation and Analysis: Collaborate closely with Clients, product owners, stakeholders, and end-users to gather, analyze, and document detailed business requirements, user stories, and acceptance criteria. Translate business needs into actionable tasks for the development team.

User Story Creation: Translate business requirements into clear and concise user stories that outline the who, what, and why of each feature or functionality. Craft user stories with well-defined acceptance criteria that are understandable by both technical and non-technical team members.

Cross-functional Collaboration: Act as a liaison between the development team and business stakeholders. Facilitate effective communication and collaboration to ensure a shared understanding of requirements and project progress.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: Minimum 3 years’ experience in the IT industry is preferred.
3. Softskills: Excellent communication, problem solving, time management and critical thinking skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint, MS Teams), Jira.
5. Attitude: You're organized, meticulous, always approach tasks with a positive attitude, and work well.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Make an Impact by

• Developing solutions and organizing, planning, creating & delivering compelling proof of concept demonstrations.
• Support BD Managers for new leads on sales preaching.
• Working closely with Sales to ensure the successful closure of the sales process.
• Co-ordinate customers with wholesale roaming platform vendor, IT & Network teams on customer onboarding, plan creation, platform & network changes.
• Provide after sales technical support. Understand customers’ needs and pain points to address the queries and provide suggestions or solutions.
• Handling customer complaints on technical aspects and perform high level troubleshooting before escalating to network operations.
• Liaising with network on the license and platform expansion with the BD forecast.
• Assess network and supporting platform CRs.
• Plan and support new Platform deployment & migration.
• Keeping abreast of market trends and product & competitor landscapes.

Skills for Success

• Degree in Computer Science, Engineering, or a related field.
• Strong in Interpersonal Skills
• Strong in Stakeholder engagement
• Strong in problem solving & prioritization skills.

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Overview of the Merchandise Analyst role

We’re responsible for delivering a superior site experience for the customer by using data and customer insights to deliver easy, inspiring product discovery and helpful, intuitive, content-rich product pages.

You will have the opportunity to collaborate closely with cross-functional partners to deliver seamless, friction-free, inspiring shopping online. You will also ensure that the site is delivering a consistent marketing narrative with all channels.

Responsibilities

· Perform Seasonal Product Data Set Up, UAT + Maintenance

· Perform daily and weekly site maintenance activities including removing out of stock items, relaunch back in stock items, remove no go forward SKUs, maintaining rollover SKUs

· In charge of reports to manage PIP (Product Information Page) performance and verify
assortment against categories

· Review Product Merchandising/Ranking seasonally/when required

· Manage Related Product setup and Group-to-Category setup

· Creating/building out Categories, PIP Thumbnail set up/quarterly updates

· Support content pages/landing page builds

· Basic HTML coding of content pages and seasonal Home page build

· Home Page set-up and flips

· In charge of the promo process including upload of promo files

· Manage third-party integrations for rich relevance & faceted navigation

· Resolve/fix PIP issues raised by merchants and stores

· Continual review of sites conducting PIP and site scrubs to ensure a seamless and accurate shopping experience

· Support other brands/markets where necessary and/or other projects as assigned

· Build and maintain relationships based on thorough planning, timely and professional communications, and intelligent problem-solving with internal partners, and cross-functional resources.

Criteria

· Min tertiary qualification and 2 years of e-commerce or related experience

· Ability to make timely decisions, anticipate problems, and provide creative solutions

· Strong affinity for the products and brand

· Proven analytical, business planning, and organizational skills

· Ability to deal with ambiguity and a changing environment

· Experience working in a global business and across multiple time zones

· Strong attention to detail

· Intermediate Excel skills (working knowledge with pivot tables and v-lookups)

We believe in People First
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation,
creates healthy and high-performing teams, and delivers superior customer experiences. Our DEI
initiatives prompt associate participation and engagement, aligning with our core vision to reflect the
communities where we do business and put people first.

• Flexible working schedule
• Opportunity to convert to permanent roles
• Attractive incentives and bonuses

We are a business consultant for clients who specialize in recruitment and business support services.

Compensation and Benefits

• Incentives and performance bonuses
• Flexible working schedule, minimum 2 days per week, 5 hours per day
• Opportunity to convert to Permanent Roles
• No experience required, training and mentorship provided

Job Scope

• Developing a pipeline of potential corporate clients, leads will be given
• No sales presentation required. All appointments scheduled will be accompanied and handled by our Business Consultant
• Relationship management for cross selling opportunities
• Strategic analysis for new potential markets and opportunities

Who we are looking for

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in any field
• Suitable for candidate looking for second source of income
• Suitable for candidates keen to explore B2B business development
• Suitable for candidates with previous corporate network and experience especially in the HR field

Our office is located at CT hub2, near to Bendemeer MRT, interview will be done strictly face to face.

COMPANY DESCRIPTION

Who we are

If youre passionate about shaping ideas and communities that build the future, we have an exciting opportunity for you.

Constellar convenes businesses, curates ideas and creates opportunities for sustainable business growth. We are one of Singapores largest exhibition organisers and the venue manager for Singapore EXPO, based in Singapore with a regional footprint in China, India, Malaysia and Indonesia. We want to be a global leader headquartered in Asia, helping businesses scale ideas, communities and solutions for global business impact. We do this by curating and developing influential trade and consumer events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth.

Learn more about us at constellar.co.

What its like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships and regional co-operation. Were privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asias top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

With about 200 employees were a growing company with large aspirations to scale in the next five years. It can get intense and it will be messy at times. But few places can give you a seat at the table where you can contribute directly to the development of the business, the cultural DNA of an emerging MNC, and the building of a company proudly made and headquartered in Singapore with global business impact. And with two lines of businesses across events and venues, we provide opportunities for you to cross over from one to the other to build range in your career.

You dont need to have MICE experience to work with us. Were looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

• Assist and support Sales team activities on administration of purchase orders and invoices.
• Preparation of related administrative paper documentation.
• Liaise with clients and suppliers on logistic and delivery arrangements.
• Responsible for clients inquiries and quotations.
• Keep track of payments for all events and following up with tracers to issue invoices.
• Attend to general enquiries over the phone and email, gathering and evaluating feedback from customers.
• Supporting Event team in organisation of sales events.
• Keep track of payments for all events and following up with tracers to issue invoices.
• Undertake any other ad-hoc projects/duties assigned

• Bachelors Degree in Business Administrationor related field.
• Minimum 2 years of sales support experience.
• Strong organization, time management skills and ability to work with senior internal stakeholders.
• Interpersonal skills, confident personality, high level of enthusiasm.
• New office is set to relocate to Expo in Q2/Q3 2024.

Department

The department is Business Development. This department plays the role of revenue and occupancy management for our portfolio of Purpose Built Student Accommodation (PBSA) assets across Australia. Your designation is Associate, Business Development. You will report directly to the relevant manager or senior of the team. Occasional travel to Australia is required.

Scope of Work

Your role is to assist the team in its responsibilities, which includes the following (but not limited to):

• Revenue and occupancy management – Work with third party operator to manage the revenue and occupancy of a portfolio of PBSA assets in Australia
• Pricing Management - Set rate strategies for all properties and undertake active pricing management.
• Performance Reporting - To report to management on performance of portfolio on a regular basis.
• Prepare a revenue strategy for each asset and monitor performance against budget.
• Work with the asset management team to prepare and monitor the property budget.
• Provides the overall direction for marketing campaigns and coordinate with third party operator marketing department to execute.

Qualifications

• Relevant Bachelor’s degree in Real Estate or Business discipline
• At least 1 to 2 years of revenue management, sales, or business development experience in the real estate hospitality sector
• Fresh graduates are also welcome to apply
• Demonstrate strategic thinking, initiative and able to present ideas clearly
• Be business oriented – Think independently and plan strategies to achieve business growth
• Be driven, enthusiastic and ability to work in a team.
• Strong numerical, planning & analytical skills
• A self-starter with the ability to spot potential for process improvement
• Occasional Travel regionally and to Australia is required

Start Date

• For immediate start

Job Title: Marketing Executive - Lactation Supplement Company

Location: [Balestier/Novena] (Option for Remote Work)

About Us: We are a leading lactation supplement company committed to supporting and empowering breastfeeding mothers in Singapore and the region. Our innovative products are designed to enhance the breastfeeding journey, ensuring the well-being of both mother and baby. As we continue to expand our reach, we are seeking a dynamic and experienced Marketing Executive to lead our marketing initiatives and contribute to the growth of our brand.

Job Overview: As a Marketing Executive, you will be responsible for overseeing all aspects of marketing, from strategy development to execution. You will play a crucial role in building brand awareness, driving customer engagement, and implementing effective marketing campaigns. This is an exciting opportunity for a results-driven individual to make a significant impact in a rapidly growing industry.

Key Responsibilities:

1. Develop and Implement Marketing Strategies:
   • Create and execute comprehensive marketing plans to promote our lactation supplements and brand.
   • Identify target audiences and tailor marketing strategies to effectively reach and engage them.
2. Content Creation and Management:
   • Produce compelling and informative content for various channels, including social media, website, email campaigns, and promotional materials.
   • Manage content calendars and ensure timely delivery of marketing materials.
3. Digital Marketing:
   • Oversee digital marketing initiatives, including SEO, SEM, and social media advertising.
   • Analyse data and metrics to optimize campaigns and drive continuous improvement.
4. Brand Building:
   • Develop and maintain a strong brand identity across all channels.
   • Collaborate with cross-functional teams to ensure consistency in messaging and branding.
5. Market Research:
   • Conduct market research to identify trends, opportunities, and consumer preferences.
   • Stay informed about competitors and industry developments.

Qualifications:

• Proven experience in marketing roles, preferably in the healthcare or wellness industry.
• Strong understanding of digital marketing strategies and tools.
• Excellent written and verbal communication skills.
• Creative thinker with a strategic mindset.
• Ability to work independently and collaboratively in a dynamic environment.
• Use of design softwares such as Canva, photoshop is a plus

How to Apply: Interested candidates should submit their resume, a cover letter outlining their relevant experience, and examples of previous successful marketing campaigns to helloATlegendairymilk.sg or respond to this thread.

Please include "Marketing Executive Application - [Your Name]" in the subject line.

We are an equal opportunity employer and welcome applications from candidates of all backgrounds.

Join us in making a positive impact on the lives of breastfeeding mothers and babies!

• Expense Management: Tracking and analyzing all company expenses, ensuring they are within budgetary limits, and identifying cost-saving opportunities.
• Budgeting: Collaborating with various departments to create and manage budgets, forecasting future financial needs, and monitoring budget adherence.
• Invoice Processing: Verifying and processing invoices from vendors, ensuring accuracy, and making timely payments to suppliers.
• Purchase Order Management: Generating and managing purchase orders, including reviewing and approving purchase requests from other departments.
• Financial Analysis: Conducting financial analysis, such as variance analysis, to assess financial performance and provide insights for decision-making.
• Reporting: Preparing regular financial reports and statements for management, highlighting key financial metrics, and providing recommendations for improvement.
• Compliance: Ensuring compliance with financial regulations and internal policies, including tax regulations and procurement guidelines.
• Vendor Relations: Building and maintaining relationships with vendors and negotiating favorable terms and discounts.
• Data Analysis: Utilizing financial software and tools to analyze data and trends, helping the company make informed financial decisions.
• Continuous Improvement: Identifying process improvements and implementing best practices to enhance the efficiency and effectiveness of financial operations.

Make an Impact by

Strategic Planning

• Gather intelligence on competitors’ activities
• Plan & assist supervisor in the execution of Trade incentives/activities
• Explore opportunities in the expansion of equipment distribution with external Partners

Statistics

• Establish & maintain sales dashboard for weekly presentations
• Use statistics to provide insights to sales team to capitalize on potential opportunities
• Preparation of Business Review presentations for external Partners

Operations

• Regulate corporate system access for internal & external stakeholders
• Coordinate, monitor & manage deployment of corporate assets
• Assist in the reinforcement of store hygiene (eg. Visual merchandising)
• Other general administrative duties

Skills for Success

• Diploma in Business, Marketing or its equivalent
• IT savvy with keen understanding of mobile technology/knowledge
• Proficiency in database/data visualization software (eg. Excel, Tableau, PowerBI)
• Results oriented and have strong commercial fundamentals & good business acumen
• Team player who enjoys a fast-paced and dynamic environment
• Excellent interpersonal, communication & organisational skills

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Be a Part of Something BIG!
The Partnership and Product Marketing Manager is responsible for planning and implementing marketing activities to drive digital sales for General Insurance products such as home, travel and maid insurance.
The candidate should possess a strategic mindset, ability to build partnership and collaborate with the wider businesses across Singtel. He/she should also be highly analytical, data driven and detail-oriented to manage end-to-end marketing campaigns to drive business growth. A successful candidate is a highly motivated individual who works independently in a fast-paced and hands-on environment.

Make an Impact by

• Achieving growth in business sales through business-to-business (B2B) and business-to-customer (B2C) initiatives.
• Managing budget and develop projection/forecast for assigned GI product segments.
• Leading and strategies go-to-market plan to achieving yearly financial targets.
• Being responsible for building brand and product awareness through above-the-line marketing by advertising through digital and out-of-home channels. For below-the-line marketing, leverage on internal stakeholders’ communication to reach out to relevant segment of audience.
• Working closely with marketing communication and customer lifecycle management teams to develop comprehensive marketing plans to execute and optimise campaigns to achieve business objectives.
• Monitoring and reviewing campaign performance via Google Analytics and Power BI and gather data insights from Business Analytics team.
• Experience in using Adobe Experience Manager to setup marketing pages and to create a smooth customer journey to drive sales conversion.
• Working closely with legal team to develop agreements for partnerships and terms for campaigns.
• Working closely with product and UX/UI team to improve the customer journey for assigned product in driving business goals.
• Managing and training tele-agent to acquire new customers and retain existing customers by driving renewal sales.
• Working closely with Operation team to handle customers’ enquiries
• Reconciling monthly sales reports for each product with Finance team for billing purposes.
• Preparing weekly reports to analyse business results with senior management.

Skills for Success

• Possess a Bachelor’s degree in any discipline, preferably Marketing
• At least 3-4 years of relevant experience in driving product marketing
• Experience in the Insurance industry
• Preferably well versed in digital marketing, though experience general marketing is also acceptable
• Business-oriented and sales driven
• Proficient in Google Analytics – intermediate (bonus if certified)
• Good communication skills, outgoing, people-oriented
• Proficient in Microsoft Office – Word, PPT, Excel (Pivot table, V-lookup, formulas)
• Bonus if have copyrighting skills
• Bonus if know how to run digital campaigns
• Bonus if know how to use Adobe Experience Manager

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

This is a role as an Employment Agent for Maid Agency.

- Placement of FDW to potential clients

- Schedule interviews between FDW and clients

- Arrange for arrival and deployment of FDW

- Necessary paperwork for deployment

- Counselling between FDW and clients if required

- Be willing to take CEI (Basic) License or already have the license

We offer attractive basic and high commission.

Basic salary will be offered based on your experience.

* We do not have headcount for S Pass applications.

We are seeking a motivated candidate that is keen to work with the company long-term. To help grow and expand the business. You will need to be self-driven and committed, able to take inititative to achieve the business objectives of the company.

Responsibilities

• Develop new & potential business/clients in order to strengthen the client base.
• Provide exceptional customer service and develop strong customer relationship
• Maintains sales and activity reports
• Have a keen understanding of client's needs and requirements
• Provide historical records by maintaining records on area and customer sales
• Devise and present sales and marketing ideas and strategies (examining potential risks, forecast projections based on client's objectives)
• Assists in the development of the business plan
• Any other duties assigned

Requirements

• Excellent communication, interpersonal, and customer service skills
• Ability to work under pressure
• Ability to understand the company’s products quickly
• Proactive and self-motivated
• Able to feedback issues during meetings
• Strong time management skills

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Enterprise Services and Public Affairs (ESPA) aims to enhance how our stakeholders perceive and experience Citi.  We manage our reputation by engaging with our stakeholders and delivering great spaces and services to colleagues and clients.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Event Marketing Project Manager - Hybrid (Internal Job Title: Event Mkt Project Manager - C12) based in Singapore.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

The Event Marketing Project Manager provides full leadership and supervisory responsibility for the assigned project. Provides operational/service leadership and direction to the project team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Excellent communication and diplomacy skills are required.

Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility of the project team, ensuring motivation and development of team through professional leadership as well as direction of daily tasks and responsibilities.

Responsibilities:

• Manages day-to-day project logistics and event execution with internal partners, creating event marketing efficiencies for Citi across all business units.
• Collaborates with business unit managers on event strategies and special projects, solution oriented.
• Generates ideas to expand client perceptions to help drive results and capture cost savings.
• Manages all logistical details pertaining to event attendees and presenters.
• Ensures program branding (marketing materials, signage, and displays) at all events meet Citi requirements and marketing/branding goals.
• Develops and implements methods to evaluate overall event value to the business.
• Maintains accurate budgets for meetings that will generate ROI and manage metrics reporting details.
• Supports all CEMP (Citi Expense Management Policy) initiatives, event risk evaluation’s; reconcile program invoices and event final cost reporting.
• Partners with colleagues and vendors on details regarding venue logistics and execution, transportation details, audio visual equipment, etc.
• Reviews and negotiates contracts to receive the best possible rates.
• Partners with Citi technology and audio-visual services to ensure appropriate equipment is included for all programs. Work directly with dedicated technicians; secure video conferencing, video recording and all pertinent meeting related equipment. Partner with outside vendors for onsite audiovisual and technology support at non-Citi venues. Excellent negotiating skills a must.
• Initiates development of web registration sites with web developer; reviews content to ensure accuracy; responds to attendee inquiries noted on registration forms; provide reports to client on a consistent basis indicating changes or updates.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

As a successful candidate, you’d ideally have the following skills and exposure:

Qualifications:

• 5-8 years of experience in Event Marketing or Hospitality Industry
• Ability to effectively manage multiple priorities simultaneously in a fast-paced environment
• Excellent time management skills to handle projects that have long and short lead times
• Excellent relationship management skills with proven success in being people-focused
• Excellent negotiation and communication skills

Education:

• Bachelor’s Degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 5 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges

Job Responsibilities:

Monitor daily progress towards performance targets for each managed store, and strategically allocate merchandise to facilitate the achievement of performance goals.

Execute merchandise allocation plans based on terminal sales demands, ensuring rational distribution of products. Quickly respond to and adjust deviations in store merchandise placement. Continuously improve inventory turnover to maintain a balance between supply and demand.

Conduct regular investigations and analyses of inventory and sales at terminal locations, discovering potential sales opportunities through market research.

Collect market feedback and assist various product departments in adjusting merchandise strategies. Implement and execute merchandise operational strategies.

Analyze store merchandise situations in accordance with display standards and operational plans. Organize, supervise, and guide stores to implement strategies, coordinating to expedite merchandise turnover within the region.

Utilize drones for merchandise allocation and implement periodic replenishment strategies.

Qualifications:

Bachelor's degree or above.

Minimum of 1 year of experience in merchandise replenishment, allocation, inventory management, and product planning.

Strong language communication skills, proficiency in office software.

Demonstrated dedication and effective teamwork spirit.

Previous experience in trendy, toy, and building block industries is preferred.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Enterprise Services and Public Affairs (ESPA) aims to enhance how our stakeholders perceive and experience Citi.  We manage our reputation by engaging with our stakeholders and delivering great spaces and services to colleagues and clients.

We’re currently looking for a high caliber professional to join our team as Officer, Event Marketing Project Co-ordinator - Hybrid (Internal Job Title: Event Mkt Project Coordinator - C10) based in Singapore.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

The Event Marketing Project Coordinator is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities:

• Independently plans company meetings and events (Onsite and Off-site)
• Integrates event planning and trade show industry knowledge to planning company sponsored events
• Independently coordinates site hotel selection process
• Negotiates with site hotel management on costs
• Uses judgment in recommending potential event sites with management
• Develops and manages budgets and approve costs
• Independently confers with publications & promotion department to develop special print items needed for each event
• Manages all travel plans, hotel accommodations, and airline reservations associated with events.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

Qualifications:

• Minimum 1-2 years of Project Management and Event Planning experience required.
• Bachelor’s Degree or equivalent work experience with a minimum 4+ years in finance, event marketing and/or hospitality industry experience
• Ability to effectively manage multiple priorities simultaneously in a fast-paced environment.
• Capability to work virtually and with a global team in multiple time zones. Excellent time management skills to handle projects that have long and short lead times.
• Demonstrated communication skills with analytical, problem solving and reporting experience high level of computer skills including Word, Excel, PowerPoint, Outlook.
• Collaborative "team player" orientation with a regional cultural awareness.
• Flexibility in work hours.
• Knowledge of event trends that affect financial services industry and conference centers; read financial and marketing publications, keep current on cultural and sporting events and restaurant reviews to ensure ideas are innovative.

Education:

• Bachelor’s Degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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View the EEO Policy Statement.

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