Total 2 customer service manager job vacancies in Science / R&D / Research category in jurong east north east

About the Job

• Facilitate regional innovation by collaborating with R&D department, as well as providing technical support and consultancy to the SEA region.
• Product development, Technology Insights, Product Pipelines.
• Oversee the optimization of existing lubricant formulations to improve efficiency, reduce costs, and meet evolving industry standards.
• Supervise experimental research, product testing, and validation in laboratory.
• Work closely with the quality assurance team to develop testing protocols and quality control processes.
• Participate in customer visits, presentations, and industry conferences to represent the company’s technical capabilities.
• Contribute to budget management and resource allocations to achieve both short- and long-term goals, including capital expenditures to enhance the company’s technical capabilities.
• Oversee the optimization of existing lubricant formulations to improve efficiency, reduce costs, and meet evolving industry standards.
• Work closely with the quality assurance team to develop testing protocols and quality control processes.

Qualifications

• Professional experience 10+ years, within the chemical or lubricants industry, with at least 3 years in managerial role.
• Bachelor’s degree in Chemistry, Chemical Engineering, Materials Science or a related field required. A Master’s or Ph.D. is preferred.
• In-depth knowledge of lubricant formulations, testing methods, and industry standards.
• Familiarity with regulatory requirements and environmental standards related to processing lubricants.
• Knowledge of chemistry, raw materials, surfactants, and dispersion technologies.
• Experience in product development and product modifications is preferred.

Responsibilities:

• Lead multidisciplinary teams in designing, developing and implementing sustainable solutions
• Manage project timelines, budgets, and resources effectively
• Ensure successful project delivery and stakeholder satisfaction
• Engage with startups, research institutions and industry experts
• Build strategic partnerships to accelerate technology adoption
• Represent Yokogawa at conferences, workshops, and industry events
• Stay abreast of advancements in sustainability focus areas such as Net Zero, Circular economy and Well Being
• Provide technical guidance to project teams
• Contribute to patent filings and intellectual property development
• Publish white papers, participate in webinars, and contribute to thought leadership forums.
• Mentor junior technologists and foster knowledge sharing

Requirement:

• Master / Degree in Engineering, Science, Management
• Minimum 8 years of relevant experience in technology development, research, or innovation in sensing, control and optimization with at least 3 years’ experience in managing a team
• Proven track record of leading successful grant applications, Research collaborations and projects execution
• Relevant data analytics and programming skills needed to support the research work
• Experience in handling both agile projects and an industry projects
• Experience in new ventures, small business growth, start ups is a plus

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

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