Total 101 tech support job vacancies in Transportation / Logistics category in Singapore

Perform a range of support tasks in the supply chain of business operations and logistics and provide assistance to team members.

Skillset

• Computer literacy: Data entry and typing, Sales/Ops Support Specialists need to have knowledge of basic spreadsheet and word files
• Customer service: should have strong professional etiquette and establish relationships
• Communication: Ability to communicate clearly and simply
• Problem-solving: Through critical, logical and creative thinking
• Ability to multi-task, operate under pressure and work as a team

Job Descriptions:

• Provide comprehensive support for freight operations, with a primary focus on air freight (95%), and secondary responsibilities for trucking (4%) and ocean freight (1%).
• Collaborate with 3PL warehouses, freight providers, and relevant stakeholders to resolve shipment issues, including documentation, cargo damage,discrepancies, and other related concerns.
• Respond promptly and professionally to stakeholders' inquiries, addressing shipment queries, issues, and providing necessary assistance.
• Manage service recovery efforts, including containment of escalations, conflict resolution, and conducting investigations to identify root causes.
• Oversee the performance of the 3PL transportation team and freight providers, ensuring that agreed-upon service standards and key performance indicators (KPIs) are met consistently.
• Assist in identifying and implementing enhancement requests related to both operations and systems, aiming to improve efficiency and service quality.

Requirements:

• A minimum of 5 years of work experience in a similar role.
• Must have experience in air freight operations support, preferably within semiconductor companies or handling semiconductor shipments.
• Proven experience working with forwarders, integrators, and premium service carriers.
• Solid working knowledge of shipment Incoterms, shipment liabilities, and claims processes.
• Ability to provide support during weekends for urgent shipments, particularly during peak periods (remote support is available).
• Strong communication skills, with the ability to respond professionally via email, meetings, and phone calls.
• Comfortable attending meetings with 3PL warehouses, freight providers, and global stakeholders.
• Willingness to travel to ALPS for warehouse visits, particularly during quarter-end periods.
• Availability and commitment to work hands-on during peak quarter months, which are in March, June, September, and December.
• Independent, responsible, resourceful, and a fast learner with a strong sense of urgency.

Good to Have:

• A diploma or degree in a related field is preferred.
• Knowledge of customs permits and Free Trade Zone (FTZ) requirements.
• Familiarity with the SAP system is advantageous.

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: L79YV6V5

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Remus Gan | Registration No: R21102972

Job Description & Responsibilities:

• Support the logistics department in managing and tracking shipments and deliveries.
• Maintain accurate records of inventory, shipping schedules, and delivery logs.
• Process and prepare shipping documentation (invoices, packing lists, bills of lading, etc.).
• Coordinate and communicate with vendors, customers, and internal departments regarding logistics issues.
• Assist in managing warehouse stock levels and ensure timely replenishment.
• Organize and update shipping and inventory databases.
• Resolve any shipping discrepancies or issues with suppliers and customers.
• Assist with preparing reports related to logistics operations, including order statuses, shipment tracking, and inventory levels.
• Provide general administrative support to the logistics team as needed, including data entry, filing, and correspondence.

WhatsApp or call 8225 5122 if interested

Thank You

ARE YOU SEEKING FOR GROWTH YET YOU WANT A FULFILLING CAREER?

Be ready to embark on a journey which offers you an exciting opportunity! If you are someone who is meticulous and have an analytical thought process, this role is for you! This role requires you to work with the Head of Distribution Support.

HERE’S A SHORT INTRO OF WHO WE ARE

Since 2005, finexis has been more than just a financial services provider – we are lifelong confidantes, guiding clients through every stage of their financial journey. As the largest and fastest growing independently-owned financial advisory firm in Singapore, we are proud to have over 900 consultants and staff, $1 billion in assets under advisory, and strategic partnerships, that establish us as a market leader in personalised financial services. We deliver tailored financial solutions in wealth management, investment planning, and risk management, all driven by our mission to impact lives beyond finance.

WHAT TO EXPECT

Your role is pivotal in ensuring our representatives meet the fit and proper standards under the Representative Notification Framework (RNF). You will handle thorough checks, manage timelines effectively, and prepare essential documents for onboarding and offboarding processes. To be successful in this role, you should be someone who is proactive and has strong organisational skills!

WHAT YOU’LL DO

Responsible for fit & proper assessment applicable to the appointment of representatives under Representative Notification Framework (RNF) within agreed timeline, which includes:

• Conducting background checks & fit and proper assessment on each candidate
• Making recommendations on the suitability of each candidate
• Flagging out adverse findings and escalating of case for further evaluation
• Liaise with Compliance Team and various key management stakeholders to facilitate the licensing process and address any issues or concerns that may arise
• Ensure completeness of documentation for each candidate. To liaise with candidates, hiring manager and internal stakeholders on all matters relating to the recruitment of the candidate
• Ensuring that these policies are communicated effectively to all relevant stakeholders
• Provide regular statistics & report to Management and Distribution Channels related to candidate and appointment of representatives
• Conduct periodic declarations and checks on existing financial consultants
• Monitor and evaluate the effectiveness of onboarding and assessment processes.

Support for other Distribution Support function such as:

• Representatives’ resignation process
• Reference check request
• Handles audit request related to fit & proper assessment
• Regular review of process to streamline and ensure relevancy
• Any other projects or tasks as assigned

WHO YOU ARE

• Degree or Diploma in any discipline
• At least 3 years’ experience in Distribution Support, particularly in MAS Representative Notification Framework (Highly preferred)
• Proficient in Microsoft Office Applications such as Excel, Word and PowerPoint
• Highly organized, focused, and able to work under tight timelines and pressure
• Ability to express thought process
• Independent, self-driven, results-oriented and team player
• Meticulous with a keen eye for detail
• Strong interpersonal skills and ability to influence stakeholders
• Able to work in a fast-paced environment

Specific Job Role/ Scope - Cross Trade

• To handle & co-ordinate cross-trade shipment.
• Support cross trade shipment from 4 business units.
• Support creation of cross trade job in system.

Specific Job Role/ Scope - Export OPS

• Daily export shipment execution.
• Supervise shift operations & troubleshooting of shipments.
• Support future night AOG activations from BD.

Responsibilities and Duties:

• Receive job activation from client/ other departments through email.
• Co-ordinate with respective sales/ origin/ destination oversea agents and clients (could be base in SIN or overseas)
• PO chase, and detailed needed such as cargo ready take/ pick up date/ flight details.
• Vetting and send draft pre-alerts to oversea agents and client for approval.
• Checking, monitoring of air shipment uplifting/ arrival and sea vsl sailing/ arrival.
• Follow up with shipment and sent to client POD/PRO upon receipt from overseas agents.
• Update monitoring chart on each event/ activity and prepare sequence of event report if required.
• To update and maintain sales and/ or client's SOP.
• To create shipment through our in-house computer system.
• Any ad-hoc task assigned.

Responsibilities and Duties: Export OPS

• Execute export shipments (Consol/ Direct).
• Scan pre-alert to oversea agent/ AWB to direct shipper.
• Submission of FWB/ FHL promptly.
• Liaising with E-CR personnel for customer shipment related.
• Liaising with warehouse personnel for cargo related.
• Liaising with terminal personnel for lodge in of cargo.
• Handle night phone enquiries.
• Follow up with email correspondence from internal/ external stakeholders.
• Compliance with shipment requirements.
• To check daily uplifting of shipments
• Reporting of Offloading Report/ Follow up on Cargo Irregularities
• Oversee daily trucking service

Additional Task (if any):

• Sharing of shipment discrepancies with suggestions/ improvements.
• Perform STM trucking functions.
• Perform weekends / PH when required.

Job Requirements:

• At least 2-3 years of working experience in air/ sea freight handling

- familiar with the singapore routes

- independent in deliveries assigned

- arrangement of delivery locations and planning of routes

- facilitate the operations and delivery team

-

• Ensure vehicle is inspected regularly.
• Ensure proper maintenance of company vehicle
• Ensure company delivery guidelines and service standards are met
• Ensure traffic rules and regulations are observed
• Attend to Project Site enquiries when required
• Documentations by completing travel logs, OT hrs & maintenance records.

To carry out planning, execution and manage all operational matters with regards to site works.

Liason with Senior managers and officers to ensure smooth work flow.

Allocation of all Logistics and teams for islandwide project and maintenance sites.

Hands On assistance to operations when required.

Coordination with Admin, Stores and HR for all Operations related matters.

Assist in new Biotech team for new Microbial technologies. Class 3/4 Drier license

Job Requirements

1. Class 3 or Class 4 Driving License

2. Able to drive a 12 feet to 14 feet lorry

3. Physically Fit and Healthy

4. Good Customer Service

Job Duties & Responsibilities

1. Plan delivery schedule for the day to ensure all deliveries completed for the day.

2. Contact customers for required order quantity and compile Sales Order listing from customers.

3. Visit customers to review stocks balance, plan replenishment quantity and perform e-invoicing to customers.

4. Handle documentation like e-invoices, delivery orders, purchase orders from customer and stock balance.

5. Handle some cash payment, sales orders from customers and assist in gathering feedback from customers.

6. Inspect vehicle, maintain vehicle in good working condition through regular servicing and cleaning of vehicle.

Salary, Benefits & Other Information

Starting Salary depends on Working Experience

13th Month AWS/Bonus

Monthly Incentives

5.5 Days Per Week, Sunday rest

3 Months Probations

Medical and Annual Leave, Medical Benefits

On-The-Job Training & Coaching by Supervisor

• Position : Shipping Assistant (Sales support - NO EXPERIENCE REQUIRED- from Logistics/ Supply Chain)
• Location : Henderson Rd (Nearest MRT: Tiong Bahru MRT)
• Working hours :Working hours : 5 days / office hours
• Salary (commensurate with experience) : Up to $3300 + Performance Bonus
• Duration : Permanent
• Industry : Freight and Logistics Solutions Provider

Main Responsibilities:

• Build and maintain working relationship with overseas agent including select and recommend new agent.
• Identify new agent to work with and correspond with overseas agent.
• Identify new agent to work with and correspond with overseas agent on Agency matter for the company.
• Identify existing overseas agent contribution, network coordination.
• Monitoring new Agent code creation in our CW1 system, including agent’s background checking.
• Build and maintain working relationship with overseas agent including select and recommend new agent when necessary to BD team.
• Report and handle regional office’s Agency Agreement matter.
• Renew yearly liability insurance policy.
• Assist on direct customer’s supply & shipment arrangement when necessary, existing customers.
• Handle marine insurance claim, including cargo claim and Liability claim

Requirements:

• ALL WELCOME.
• At least 1 year prior experience in Shipping/ Logistic/ Freight.
• Knowledge with Overseas Shipping Agency (Southeast Region) will be an advantage.
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to: [email protected] or call me at: 6398 5689 for more information.

Like us on Facebook or Instagram (For Career tips and Job vacancies): www.facebook.com/search.personnel / https://www.instagram.com/search.personnel

Join us on Linkedin: www.linkedin.com/company/search-personnel-pte-ltd

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

- familiar with the singapore routes

- independent in deliveries assigned

- arrangement of delivery locations and planning of routes

- facilitate the operations and delivery team

-

Job Description

• Inspect and repair passenger seats, galleys, and lavatories and maintain aircraft conditions
• Install cabin interior components into commercial aircraft, including seat tracks, overhead bins, galleys, side panels, bulkheads, etc.
• Maintain luggage storage area in a neat and organized manner
• Maintain inventory items required for handling the cleaning activities
• Maintain the quality of the aircraft interiors on the operated fleet
• Maintain the interior and exterior cleaning standards on the operating fleet
• Perform other duties as assigned by your superior

Job Requirements

• Minimum Higher Nitec or Diploma in Engineering/Aviation.
• No working experience is needed
• Able to communicate effectively verbally in writing in standard English.
• Ability to perform tasks in high-noise areas and work at height
• Able to work rotating shifts, including weekends and public holidays.
• Candidate must attend a 6-month Cabin Trainee Technician course (including On the Job Training) with assessment. Only those who pass the assessment will be offered employment for the role.

The Job

• Gathering Feedback: Actively collect and analyze feedback from Driver-Partners to understand their needs and improve their experience.
• Code of Conduct Monitoring: Identify and report any Driver-Partners who violate our Code of Conduct (COC) to ensure a safe and respectful environment for all.
• Issue Escalation: Collaborate with the Partner Trust team to escalate issues and feedback, ensuring timely resolution and support.
• Partner Rewards: Implement and manage various campaigns to reward our Driver-Partners for their hard work and dedication.
• Educational Engagement: Conduct educational sessions focused on Safety and Quality to enhance the knowledge and skills of our Driver-Partners.
• Event Assistance: Support engagement events by performing ad hoc duties such as distributing goodies, packing items, and ensuring a positive experience for all participants.

The Talent

• Driving license Class 3 /3Awith min. 2 years’ experience
• Strong communication and interpersonal skills
• Ability to work collaboratively in a team environment
• Detail-oriented with strong organizational skills

Next Step

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Driver Engagement
• Only shortlisted candidates will be contacted

Isaac Tan Yang En

EA Licence No: 91C2918

Personnel Registration No: R24123927

Purpose of the Job

Responsible for ensuring elderly clients’ safety in transportation while performing driving or escort duties. Possess a valid licence to drive the class of vehicle use during duty and maintains the vehicle in good condition regularly. Observe safety precaution on the road and ensure the safety of the elderly during transition.

Key responsibility areas

Driving Duties

• Strict adherence to traffic compliances and implement measures according to Active Ageing Centre and prevailing government agencies’ guidelines.
• Provide good customer service to clients and family members in transportation matters and coordinate with the team.
• Attend to basic care needs of clients.
• Ensure safe restraints of clients
• Drive or escort clients on transport to & from centre/clinics/medical institutions/outing destinations.
• Conduct general maintenance and cleanliness of the vehicle and in-vehicle equipment at all times.
• Send vehicle for ad-hoc or regular maintenance during non-operating days or hours.
• Assist to manage accidents, incidents and emergencies during transportation
• Assist in despatch duties like delivery of documents or collection of donations, donations-in-kind or office supplies.

Centre Support Duties

• Perform area cleaning like simple washing of showering/toilet facilities whenever necessary
• Assist in proper washing of utensils used by clients
• Assist in maintaining the cleanliness of the gardens like sweeping of leaves/branches and clearing of fruit drops.
• Assist in watering of plants in the garden.
• Ensure vector control like regular inspection and clearance of stagnant water.
• Assist in simple repair works as well as supervision of some contractor works.
• Assist in visual checking of food, safe preparation and distribution of food.
• Implement safe strategies to manage different behaviours of clients.
• Assist clients and team in external outings.
• Perform other duties as assigned by the Centre Manager/Management.

Required qualifications and experience:

• Minimum Primary school education
• Possess valid Class 3/4 Driving License and/or Defensive Driving Certificate preferred
• Minimum 2 years of driving experience and assistance to elderly clients in a Senior Care Center or with similar setting.

Required Competencies:

• Physically fit and able to assist in lifting or transferring of clients and carry some heavy loads
• Ensure that road safety for elderly are observed and ability to complete the essential duties safely.
• Ability to maintain regular, punctual attendance consistent with the local standards of agency.
• Must be able to do simple documentation of work.
• Able to converse in simple local languages and dialects.
• Reliable team member, possess positive work and good interpersonal skills.

Overview:

We are seeking passionate and motivated individuals who are eager to advance their careers in the dynamic fields of supply chain, logistics, and warehousing. If you are enthusiastic about driving efficiency, optimizing operations, and contributing to innovative logistics solutions, we invite you to join our team and grow with us. Your dedication and ambition will be key to our continued success and excellence in the industry.

Key Responsibilities:

1. Logistics Coordination:

• Coordinate inbound and outbound logistics to ensure timely delivery of goods.
• Communicate with carriers and suppliers to track shipments and resolve any issues.

2. Inventory Control:

• Maintain accurate inventory records and conduct regular stock checks.
• Assist in managing inventory levels to prevent shortages or overstock situations.

3. Procurement Assistance:

• Support the procurement team in sourcing and purchasing materials.
• Assist in negotiating with suppliers to obtain the best terms and prices.
• AP and AR invoice entry on NetSuite.

4. Data Management:

• Update and maintain supply chain databases and systems.
• Generate and analyze reports on supply chain performance and metrics.

5. Process Improvement:

• Identify opportunities to improve supply chain processes and efficiency.
• Assist in implementing new procedures and technologies to enhance operations.

Qualifications/Certification:

• Education: Diploma in Supply Chain Management, Logistics, Business Administration, or a related field.
• Customs authorised declarant (Optional)
• Experience:
• Previous experience in supply chain operations or logistics is preferred.

Skills:

• Excellent organizational, analytical, and communication skills.
• Proficiency in supply chain management software and Microsoft Office Teams 365
• Ability to identify issues and implement effective solutions.
• Strong attention to detail to ensure accuracy in inventory and logistics.
• Flexibility to adapt to changing priorities and work in a fast-paced environment.

Job Description:

• Conduct Classroom documentation training
• Conduct OJT & assessment
• Develop Training Syllabus and Training Assessment
• Develop Training Plan and OJT Log

Requirements:

• Professional Certificate/NiTEC, Diploma
• Min 1 to 2 years working experience in aviation industry
• Possess Train the Trainer qualification will be an added advantage
• Prefer those who have experience in cabin repair and maintenance
• Aircraft Technician with no prior trainer experience are welcome to apply

- familiar with the singapore routes

- independent in deliveries assigned

- arrangement of delivery locations and planning of routes

- facilitate the operations and delivery team

-

Job Description:

• Perform functional and aesthetic inspection of aircraft cabin interiors.
• Document any defects, perform troubleshooting and carry out rectification.
• Support cabin modification, retrofitting and component repair tasks.
• Any other duties as assigned by the supervisor

Job Requirements:

• Candidate must possess minimum Professional Certificate/NiTEC in Engineering (Electrical/Electronic) or equivalent with at least 2 years relevant experience in the aviation industry
• Welcome with experience as Aircraft Technician in Singapore that you have performed maintenance, repair and overhaul of aircrafts in one of the following trades: • Mechanical (B1) • Avionics (B2) • Sheetmetal • Cabin
• Must be able to perform rotating shift work

Your key responsibilities include, but are not limited to:

• Responsible for fit & proper assessment applicable to the appointment of representatives under Representative Notification Framework (RNF) within agreed timeline, which includes:conducting fit and proper assessment on each candidate
  making recommendation on the suitability of each candidate
  flagging out adverse findings and escalating of case for further evaluation
• Ensure completeness of documentation for each candidate.
• To liaise with candidates, hiring manager and internal stakeholders on all matters relating to the recruitment of the candidate:missing information or supporting documents required for due diligence checks
  funding schemes extended to candidate
  signing of Agency Agreement with candidate
  validation of Talent Transition Funding (TTF) package offer
• Provide regular statistics & report to Distribution Channels related to candidate & appointment of representatives
• Conduct periodic declarations and checks such asquarterly review of representatives who are appointed with enhanced monitoring
  daily credit monitoring on representative financial status
  annual self-declaration from representative
• Support for other Distribution Support function such as: - reference check requestgranting of sales authority
  handles audit request related to fit & proper assessment
  regular review of process to streamline and ensure relevancy
• Any other projects or tasks as assigned

Qualifications:

• Degree or Diploma in any discipline
• At least 2 years’ experience in Distribution Support, particularly in MAS Representative Notification Framework
• Proficient in Microsoft Office Applications such as Excel, Word and PowerPoint
• Highly organized, focused and able to work under tight timelines and pressure
• Independent, self-driven and results-oriented
• Meticulous with a keen eye for detail
• Strong interpersonal skills and ability to influence stakeholders

Key Responsibilities:

1. Sorting and Classification:Inspect, identify, and classify spare parts for aircraft seats (e.g., seat frames, cushions, armrests, actuators, etc.).
   Segregate parts based on usability, repairability, and regulatory compliance.
   
2. Inventory Management:Record and maintain an accurate inventory of seat-related spare parts.
   Organize parts in the designated storage areas to facilitate easy retrieval.
   
3. Quality Control:Ensure all parts meet airworthiness standards and company guidelines.
   Coordinate with Operation teams for part segregate and sorting.
   
4. Documentation:Prepare spare part list, including tags, barcodes, and certification documents.
   Update systems with part status in excel sheet.
   

Qualifications and Skills:

• Education: Secondary/ ITE or equivalent in Logistics, Aviation Maintenance, or a related field.
• Experience:
• Prior experience in aviation maintenance or spare parts management is an advantage.
• Familiarity with aircraft seating systems is a plus.
  
• Skills:
• Strong organizational and multitasking abilities.
• Proficiency in inventory management software (e.g., SAP, AMOS).
• Basic knowledge of aviation regulatory standards (e.g., CAAS Part 145, FAA/ EASA).
• Attention to detail and analytical mindset.
  
• Working hours: 0800-1730, Mon-Fri

Your key responsibilities include, but are not limited to:

• Responsible for fit & proper assessment applicable to the appointment of representatives under Representative Notification Framework (RNF) within agreed timeline, which includes:conducting fit and proper assessment on each candidate
  making recommendation on the suitability of each candidate
  flagging out adverse findings and escalating of case for further evaluation
• Ensure completeness of documentation for each candidate.
• To liaise with candidates, hiring manager and internal stakeholders on all matters relating to the recruitment of the candidate:missing information or supporting documents required for due diligence checks
  funding schemes extended to candidate
  signing of Agency Agreement with candidate
  validation of Talent Transition Funding (TTF) package offer
• Provide regular statistics & report to Distribution Channels related to candidate & appointment of representatives
• Conduct periodic declarations and checks such asquarterly review of representatives who are appointed with enhanced monitoring
  daily credit monitoring on representative financial status
  annual self-declaration from representative
• Support for other Distribution Support function such as: - reference check requestgranting of sales authority
  handles audit request related to fit & proper assessment
  regular review of process to streamline and ensure relevancy
• Any other projects or tasks as assigned

Qualifications:

• Degree or Diploma in any discipline
• At least 2 years’ experience in Distribution Support, particularly in MAS Representative Notification Framework
• Proficient in Microsoft Office Applications such as Excel, Word and PowerPoint
• Highly organized, focused and able to work under tight timelines and pressure
• Independent, self-driven and results-oriented
• Meticulous with a keen eye for detail
• Strong interpersonal skills and ability to influence stakeholders

Job Duties:

• Carry out driving duties, including loading and unloading of aircraft parts
• Transport of aircraft parts or staff from one point to another
• Assist in ad-hoc logistic duties, e.g. packing or unpacking of aircraft parts, manning of warehouse, housekeeping, etc.

Job Requirements:

• Valid LTA Class 3/4/5 Driving license with no demerit points
• Candidate with Airfield Driving Permit (ADP) will have added advantage
• Computer literate
• Must be comfortable with 12 hourly rotating shift work arrangement to provide 24/7 coverage

Job Description:

• Perform functional and aesthetic inspection of aircraft cabin interiors.

• Document any defects, perform troubleshooting and carry out rectification.

• Support cabin modification, retrofitting and component repair tasks.

• Any other duties as assigned by the supervisor

Requirements:

• NITEC / Higher NITEC, preferably in an Engineering discipline

• At least minimum 2 years of relevant aircraft cabin maintenance experience

• Able to work flexible hours, including weekends and public holidays (rotating shift hours)

Job Description

• Check for the correctness of parts quantity, description and number prior to the loading of parts onto truck
• Ensure that parts are in good & clean packing condition before loading onto truck
• Ensure that documents are signed and endorsed by customers
• Ensure good condition of the truck, forklift, stacker and report any damages to Senior/Store Supervisor/Store Manager immediately
• Perform the delivery of parts (finished goods and raw materials) to the assigned destinations on time Assist in loading and unloading of parts and goods to the store
• Take reasonable care of workplace health and safety; abide by all EHS policies and procedures; cooperate with Management and colleagues in EHS initiatives

Requirements

• Possess Class 4 and Forklift license
• Minimum 2 years of relevant experience

Note

The above statements reflect the general tasks, duties, activities and/or responsibilities necessary to describe this position and is not intended to set forth all of the specific requirements of the job. These job duties/responsibilities may change or vary in response to business needs

The Opportunity

• This is an exciting opportunity to work for one of the leading financial institutions.
• It is an opportunity for an experienced Sales Support Admin Associate to join their team
• This will start off as a 12 months contract

The Job

Channel Administration:

• Conduct validation and appointment exercises in accordance to the business rules.
• Maintain registers of advisers with 3rd party licence
• Administer the coding, cessation, and assignment of policies for all Channels.
• Ensure the accuracy and timely delivery of the BAU, assigned tasks, and ad-hoc assignments.
• Ensure that reports are deliver timely and accurately.
• Review and streamline workflow where applicable.
• Review and update of SOP promptly where applicable.
• Assist and handle enquiries professionally and promptly.

Debt Recovery:

• Execute debt recovery processes promptly & follow through with debt process in accordance to the SOP.
• Prepare the monthly debt recovery update report for management team.
• Manage instalment payment requests from departed advisers.

Annual Fit & Proper Exercise:

• Ensure that the Annual Fit & Proper Exercise process is conducted in accordance to the Fit and Proper framework.
• Collate results and proper reporting conducted for any breach of Fit and proper guidelines by advisers.
• Maintain and update the SOP where applicable

Other Administrative Matters:

• Monthly check on new business submission for suspended advisers
• Monthly Reactivation Exercise
• Administration of Adviser’s Health Benefit and Professional Indemnity entitlement
• Yearly IFPAS and FSMA memberships

The Talent

• Strong Microsoft Office Skills: MS Excel (Pivot Tables, Formula), MS Word, PowerPoint.
• Proficiency in VBA & Insurance industry experience will be an added advantage.
• Great interpersonal skills and enjoy working in a team.
• Strong communication skills (both verbal and written) to interact with stakeholders.
• Meticulous to ensure accuracy of deliverables & good with processes.
• Ability to manage multiple priorities effectively in a fast-paced environment.
• Ability to work effectively under pressure with tight timeline.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Sales Support Admin Associate
• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918