Total 2 job vacancies by 1728 Dental Practice (ang Mo Kio) Pte. Ltd.

Clinic Leaders

Job description

You will be responsible for overseeing the day-to-day operations of the Dental Clinic to ensure a smooth and seamless delivery of services. To ensure high level of service is provided to our patients.

Job Responsibilities

Oversee and support clinic operations which includes manpower and resource planning, clinic maintenance, implementation of initiatives & projects/workflows roll-out

Perform duties of regular dental clinic operation, including registration, dispensing of medications, collection of payment and enquiries

Ensure compliance with policies, procedures and working instructions in all areas related to operations

Provide administrative support in all aspects of operations and patient care

Maintaining clinic cleanliness and tidiness

Perform other duties as assigned by superior

Other ad-hoc duties as tasked by superior

Qualifications & Experience

Preferably a Diploma

Relevant healthcare-related qualifications and/or experiences will be an advantage

Candidates with experience in the healthcare sector are encouraged to apply

Some dental knowledge preferred

Skills

Self-motivated and able to work well in a team

Good interpersonal and communication skills

Familiarity with common office applications like MS Word, MS Excel and MS Powerpoint

Preferably sales background

Outgoing and vocal

Working Hours

Weekdays 9am to 6pm

Saturdays 9am to 5pm

Job Types: Full-time, Permanent

Pay: $3,200.00 - $4,500.00 per month

Benefits:

Dental insurance

Employee discount

Health insurance

Professional development

Schedule:

44 hours per week shift

Monday to Saturday

Weekend availability

Supplemental pay types:

13th month salary

Commission pay

Performance bonus

Work Location: In person

Healthcare Operations Manager:

Job description

Roles & Responsibilities

Roles Overview

As an Operations Manager, you will report directly to the Management. You will oversee a team of executive and support staff to ensure the smooth operation of the clinics and businesses units under the Group.

Key Responsibilities and Duties

Responsible for overseeing daily operations and manpower planning, including rostering for all clinics.

Handle patient and client relations, complaints and related matters.

Oversee work processes, policies, directives and SOPs and deliver high standards of efficiency, service and quality across all business units.

Conduct reviews, quality control and drive/lead improvements and enhancements.

Recruitment, onboarding, training, mentoring and evaluation of staff.

Budgeting, planning, submission of business proposals, performance management and risk management.

Contribute and support business development initiatives.

Project management and execution.

Audits, compliance, licensing, legal and regulatory.

Key Competencies Required

Independent, self-driven, results-oriented, and resilient.

Strong leadership skills and management competencies.

Excellent organizational and coordination skills, including communication and interpersonal skills to deal with a diverse spectrum of people.

Strategic & critical thinking as well as decision-making and negotiation skills.

Technologically savvy, up to date and able to identify and implement viable solutions.

Dedicated, well organized, meticulous, analytical and proactive.

Able to adapt, prioritize, exercise initiative, manage pressure, multi task and work independently.

Flexible and able to attend to matters beyond normal office hours.

Qualifications & Experience

Recognized bachelor’s degree in business, nursing, healthcare or equivalent.

Minimum 5 years of experience, with at least 2 years managerial experience in an operations setting or managing a large group of people with varied experiences and competencies in a fast paced and demanding environment.

Relevant experience will be an advantage.

Job Type: Full-time

Pay: $3,800.00 - $5,000.00 per month

Work Location: In person