Total 5 sales support specialist job vacancies in 8 marina view singapore

As a fast growing private life insurance brokerage with offices in Singapore and Hong Kong, our Client is now looking for a highly motivated individual to join the dynamic team of 5. This new addition will be reporting to the CEO.

Responsibilities:

• Maintain consistent engagement with clients and partners in developing robust and sustainable referral relationships
• Build up ongoing development of new client relationships to ensure a balanced referral source portfolio
• Provide professional and quality advice to clients on their liquidity planning and insurance needs
• Achieve annual target of net revenue or an amount agreed upon during the annual review
• Fulfill full compliance to our internal compliance policies as well as applicable regulatory requirements
• Submit new business documents timely and accurately
• Provide quality ongoing service to existing policyholders by conducting annual policy reviews in a timely manner
• Support other team members in client meetings, medicals and presentations.

Requirements:

• Bachelor’s degree or above from Finance or related discipline
• Valid MAS licence required.
• 8-10 years’ working experience in sales and/or relationship management experience preferably in the private insurance or banking industry
• Proactive, self-motivated, self-disciplined with integrity and commitment to serving the clients’ need
• Strong relationship development/management, communication and presentation skills

A Better Co Pte. Ltd | EA Licence: 24C2350 | Jerlin Aw Bi Zhi (R1218675)

Reporting to the Head of Department, you will be responsible for the following duties:

• Provide 1st Level remote and on-site troubleshooting support to all employees
• Manage IT Request and ensure all IT Requests are processed in a timely manner with SLA
• Manage and support employee workstations, laptops or mobile devices for end-users to be in good working condition
• Conduct IT induction training for users
• Participate in internal or external audits and accreditations
• Participate in system improvement projects when required
• More will be shared during interview

Requirements:

• Diploma or Degree in Information Technology/Infocomm Technology or its equivalent
• Good to have some prior experience in providing End-User support. We are happy to consider junior applicants who are keen to learn on the job.
• *This is a 1 year contract, with high potential to be converted to permanent headcount

A Better Co Pte Ltd. | 24C2350 | Jerlin Aw Bi Zhi (R1218675)

Responsibilities:

• Under the Marketing Team, you will provide support to existing corporate clients and intermediaries on policy renewal and/or endorsement requests.
• Provide quotation in accordance with Company’s underwriting guidelines.
• Prepare monthly premium income report.
• To assist Accounts department in premium collection including fronting policies.
• To establish customer benefit services with vendors.
• Provide customer service to corporate clients on their enquiries, requests, complaints and claims matters.
• Assist the department in planning renewal strategies for corporate clients.
• Prepare referral form, issue Cover Notes and collect of premiums.
• Ensure clients’ database is well maintained and kept updated at all times.
• Participate in improvement project or risk survey, if necessary.
• Other duties that are assigned from time to time.

Requirements:

• Minimum Diploma with at least 3 years of client servicing or sales support experience in the insurance space.
• Obatined or is preparing to obtain BCP, PGI and HI Certificates.
• Good follow up skills.

A Better Co Pte Ltd. | 24C2350 | Jerlin Aw Bi Zhi (R1218675)

Responsibilities:

• Participate in classroom training to ensure updated products knowledge and on current regulations.
• Conduct quality telemarketing calls to promote General Insurance products (e.g. Personal Accident Plan, Dementia Insurance, Home Insurance) to existing and prospective customers
• Identify and/or create opportunities to cross-sell and up-sell
• Convert leads provided by the company to quality sales through telemarketing activities
• Ensure all call activities are conducted with full adherence to regulations and in line with Quality Assurance standards
• Update customer information in the database
• Participate in process improvement projects

Requirements:

• Minimum GCE 'O' Level.
• At least 1-2 years of outbound call experience.
• Possess or is in the midst of attaining BCP, PGI and HI Certificates.
• Display strong resilience in handling rejection and objections from customers.
• Proficient in English.

A Better Co Pte Ltd | 24C2350 | Jerlin Aw Bi Zhi (R1218675)

Our Client is one of the pioneers in the Insuretech space who is now looking for a Motor Claims Specialist to join the team.

Responsibilities:

• Advise policyholders and claimants on policy and claims related matters.
• To negotiate and settle claims with policyholders, other insurers, Third Party claimants, and workshops accurately and timely.
• Ensure each claim is assessed correctly in accordance to policy coverage and within the Authority Limit given, with adequate reserve set.
• Ensure all correspondences and enquires, including complaints, are well managed and responded to in a timely manner with excellent claims service.
• Liaise effectively with service providers and provide the required support to them, with the objective of delivering quality claims service experience.
• Review claim files.
• Perform other duties as assigned.

Requirements:

• At least 3 years of experience in assessing and approving of motor claims.
• BCP and PGI certified

A Better Co Pte Ltd | 24C2350 | Jerlin Aw Bi Zhi (R1218675)