Total 4 accounts executive job vacancies in Islandwide

Job Scope

1. Perform completeness check on audit confirmation request form/online request from customers/auditors

2. Daily process/data input of customer request on timely and accurate basis

3. Verification of customer/auditor instructions against bank records.

4. Attends to enquiries from stakeholders pertaining to request handling.

5. Manage exception case sand escalate to team lead if necessary.

6. Reconciliation and all adhoc task

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

JOB DESCRIPTION:

1 To support businesses in processing, performing loan documentation review and booking transactions accurately into bank systems.

2 To collaborate closely with team to uphold and improve on service standards based on established cut-off times.

3 To initiate and follow up on production tickets to resolve systemic issues as well as businesses on outstanding cases pending confirmation/ clarification.

4 To participate and lead mini operational excellence or continuous improvement projects to improve the agility and control of processes and scalability of existing resources.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Support $SGD/FCY Fixed Deposit:

1. Job scope:

1.1 Customer: Treasury & Market/Wealth/Treasures/Mass Market/IBG on the Foreign Currency/S$Fixed Deposit/SRS FD (for both SGD & FCY),

1.2 Others: Archival of documents as part of the BAU activities.

2. Duties:

2.1 Processing of related transaction to ensure correctness and completeness in their bookings in Maker function.

3. Key Accountability

3.1 Good working attitudes (Accuracy, Efficiency and Effectiveness)

3.2 A good team player

3.3 Customer oriented – Able to communicate/handle internal customers on the day-to-day BAU process

4. Required experience:

4.1 Working experience in a banking environment (preferred but not a must)

4.2 Basic knowledge of excel, word document

4.3 Able to work in a fast pace environment, multi-tasking and able to take stress

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Handles the day-to-day operational work - processing account closures, Earmark / Signal status, Transactions posting and follow up with the respective parties, if necessary, and ensures that service standards are met.

1) Prepare/Update PRMs & SOPs timely

2) Archival & Retrieval of documents

3) Support UAT/LV on system/workflow enhancement.

4) Perform FATCA/CRS processing activities

5) Enrolment & De-enrolment of e-statements

6) Sorting of mails

7) Processing of returned cards (ATM/Debit/Credit)

8) Processing of returned mails (Individual & Corporate)

9) Support Team Manager/Leader on project/initiatives & process improvements.

10) Meet turn-around times / service levels at all times

11) Complete adhoc assignments/tasks assigned within timeline

12) Any other duties that may be assigned by Team Lead or Team Manager

13) Perform call back verification to customers for static data updates

14) Handling of failed notifications

15) Prepare Powerpoint slides as and when required

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.