Total 2 Senior Executive tech support job vacancies in Singapore

· Perform work in shifts to provide 24/7 on-site or on-call support.

· Incident and Problem management.

· Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work.

· Provide root cause analysis techniques to determine cause and resolve complex system issues.

· Perform post-resolution follow-ups to ensure problems have been adequately resolved.

· Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.

· Work with onsite and offshore teams across multiple technologies/applications

· Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.

· Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.

Executive Administrative Assistance, Service Support Agent

In this critical role, you will manage the schedule of a senior executive, facilitate key interactions within and outside the bank, and provide administrative support to the team.

Job Responsibilities:

Primary Duties:

Executive Management Support:

• Scheduling responsibilities: Regularly manage the executive's schedule, preventing conflicts and ensuring alignment with strategic objectives.
• Meeting coordination: Facilitate interactions between the executive and key stakeholders within the team.
• Travel management: Oversee logistics for overseas business trips, working closely with APAC branch members.

Back-up Duties

Administrative Support:

• Carry out administrative tasks such as handling payments, creating purchase orders, and processing personnel expense reimbursements.

Job Requirements:

• Minimum 2 years of experience in a secretarial role, preferably supporting senior management.
• Strong multitasking abilities and prioritization skills.
• Excellent written and verbal communication skills.
• Strong in MS Office (Word, Excel, etc)
• Ability to use common IT tools and software proficiently.
• Proactive and responsible, ensuring high-quality outcome.
• Experience in arranging and conducting meetings with diverse stakeholders.
• Professional attitude, maintaining positivity in all interactions.