Total 13 it specialist job vacancies in Singapore

WHAT WE OFFER:

• A base salary with attractive commission structure to award good performers
• Permanent role with attractive employee benefits
• A Dynamic & Inclusive Team Culture

WHAT YOU’LL BE DOING

• Perform telemarketing calls to leads provided by partners to achieve sales target
• Understanding the needs of the customers and recommend suitable products to them
• Convert leads provided by partner to sales through telemarketing activities
• Ensure call activities are conducted with full adherence to regulations and in line with the Quality standards

WE ARE LOOKING FOR SOMEONE WITH | YOU WILL HAVE:

• Obtained a minimum of 'O' Level or higher.
• Possess 1 year of prior Call Centre and/or Telemarketing/Telesales experience within Financial Industry
• Good interpersonal and communication skills

WHAT WE OFFER:

• A base salary with attractive commission structure to award good performers
• Permanent role with attractive employee benefits
• A Dynamic & Inclusive Team Culture

WHAT YOU’LL BE DOING

• Perform telemarketing calls to leads provided by partners to achieve sales target
• Understanding the needs of the customers and recommend suitable products to them
• Convert leads provided by partner to sales through telemarketing activities
• Ensure call activities are conducted with full adherence to regulations and in line with the Quality standards

WE ARE LOOKING FOR SOMEONE WITH | YOU WILL HAVE:

• Obtained a minimum of 'O' Level or higher.
• Possess 1 to 3 year of prior Call Centre and/or Telemarketing/Telesales experience within Financial Industry
• Good interpersonal and communication skills

The position is responsible for supporting the Business Underwriting and Portfolio team in Corporate Solutions division. Responsibilities include pricing for group insurance policies, product development, portfolio management and benefit advisory to clients and intermediaries to support the divisions overall business strategic and financial goals.

The role holder will liaise with internal stakeholders including Senior Management, Finance, Actuarial and Group Office. External stakeholders include intermediaries, reinsurers, industry associations and regulators.

Responsibilities:

Pricing and Product Development

• Determine pricing for employee benefits insurance products in accordance with the company’s underwriting standards, with the objective to minimize excess risks and maximize profits and retention. This includes regular review and monitoring to ensure portfolio profitability remains in line with best estimate assumptions.
• Developing new products and enhancements to existing products in line with company’s product standards. This includes refreshing pricing assumptions, pricing tools and conducting regular experience analysis.

Management Reporting

• Ensure timely and accurate submission of management reports. This includes internal reports for decision making by local and group management, and regulatory and industry reports submitted to MAS / LIA.
• Perform analysis on financial indicators and performance metrics and provide inputs for business and strategy planning

Tableau Dashboards

• Develop and maintain Tableau dashboards that provide quality management information to support business monitoring, decision-making and business strategy

Reinsurance Management and Administration

• Ensure timely and accurate submission of reports for reinsurance and pool administration, including preparing regulatory and industry reports to internal and external stakeholders
• Assist in the review, negotiation, and analysis of reinsurance treaties
• Support the review of treaty documentation and ensure adherence to Group guideline

Requirements:

• Education – Bachelor’s degree in Actuarial Studies / Business or Data Analytics / Mathematics & Statistics
• Experience – 2 to 7 years of working experience in Actuarial / Group Insurance (Employee Benefits) / Data analytics / Management reporting / Other business support functions involved in working with large and complex datasets
• Certifications – Professional actuarial qualification from a recognized international actuarial body with good progress towards qualification.
• Proficient with Microsoft Office (Word, Excel, Powerpoint, Access)
• Proficient with SQL and at least one programming language
• Experience with BI tools, e.g. Tableau, Quickview, Power BI, etc.
• Meticulous and detail-oriented
• Strong analytical and problem-solving skills
• Able to work both independently and within a team
• Able to effectively manage multiple projects and priorities within tight timelines

WHAT WE OFFER:

• A base salary with attractive commission structure to award good performers
• Permanent role with attractive employee benefits
• A Dynamic & Inclusive Team Culture

WHAT YOU’LL BE DOING

• Perform telemarketing calls to leads provided by partners to achieve sales target
• Understanding the needs of the customers and recommend suitable products to them
• Convert leads provided by partner to sales through telemarketing activities
• Ensure call activities are conducted with full adherence to regulations and in line with the Quality standards

WE ARE LOOKING FOR SOMEONE WITH | YOU WILL HAVE:

• Obtained a minimum of 'O' Level or higher.
• Possess 1 year of prior Call Centre and/or Telemarketing/Telesales experience within Financial Industry
• Good interpersonal and communication skills

The Data Governance Specialist will be leading the approach, design, and execution of Data Governance initiatives of AIA Singapore.

In this role, you will participate in the planning, estimation of varied tasks associated with a well-rounded Data Governance framework. In this role, you will work closely with Technology on solutioning, architecture, feasibility, tool evaluation and project management for supporting Data Governance.

You will also be responsible for providing timely updates along with any associated issues and risks.

Responsibilties:

• Drive the overall Data Governance Framework setup and execution across AIA.
• Define, obtain endorsement, and maintain key Data Governance documents and areas including, but not limited to: target operating model, roles & responsibilities, policies, standards and processes.
• Execution of Data Quality assessment for key systems and critical data elements.
• Implementation of Data Governance tools like metadata management, reference data management, master data management and data quality.
• Facilitate the resolution of data quality and governance issues on a day-to-day basis.
• Chair and run the periodic Data Governance Working Group meeting.
• Collaborate with Data, Analytics and BI colleagues to deliver on your objectives and openly share knowledge within the organization.
• Build and maintain strong effective relationships with key internal and external parties to ensure that your data platform solutions meet expectations
• Assess and understand the business requirements through liaison with the business, Business Analysts and Project Managers.
• Pursue personal development of skills and knowledge for the effective performance of the role.
• Other tasks or responsibilities assigned from time to time by management.

Requirement:

• Bachelor ’s degree and above in Analytics, Information Systems Management, Computer Science or related fields.
• 3-4 years experience in data governance and data quality related projects.
• Hands-on experience on related tools namely IDQ, AXON, EDC, Data360. Also working experience in SQL, Alteryx Tableau or BI Tool
• Good knowledge of the overall Information Management framework, including operating model, data governance, data management, data security, data quality and data architecture.
• Good understanding of metadata management, reference data management, master data management, and data quality.
• Day to day execution experience of implementing data governance framework.
• Experience of transforming an organization to be more data focused.

Objective

Manage compliance with regulatory rules focusing on MAS requirements on governance, culture and conduct as well as data protection and PDPC rules on data privacy

Manage the regulatory liaison with the relevant regulatory bodies where applicable

Collaborate with business units to foster a positive compliance and governance culture through effective compliance awareness, engagement, advisory and preventive programs.

Serve as a point of contact to provide advice, guidance and support to business units and business development in the Right Way.

Roles and Responsibilities:

Data Privacy

• Support the team in providing oversight, guidance and ongoing advisory to the business functions to ensure compliance with the Personal Data Protection Act (PDPA) requirements and obligations.
• Provide PDPA training to key stakeholders as required.
• Monitor compliance with PDPA requirements and conduct review of processes/controls and testing where required.
• Maintain oversight on DNC/PDPA breaches and remediation.
• Proactively foster a positive risk culture within the Company by raising awareness and implementing data privacy initiatives

Governance, Culture & Conduct

• Support the team in providing oversight, guidance and ongoing advisory to the business functions to ensure compliance with the Monetary Authority of Singapore (MAS) requirements and obligations relating to governance, culture and conduct.
• Provide relevant training to key stakeholders as required.
• Monitor compliance with the relevant requirements and conduct review of processes/controls and testing where required.
• Proactively foster a positive risk culture within the Company by raising awareness and implementing governance, culture & conduct initiatives

Communication

Internal Stakeholders

• Regular engagement with relevant stakeholders regarding governance, culture & conduct, data privacy -related issues/concerns/matters/queries.
• Periodic reporting and handling requests from Group.
• Engagement with Senior Management on important regulatory issues.

External Stakeholders

• MAS, PDPC
• Auditors: Managing and handling external auditors in relation to relevant audit findings and/or queries.

Requirements:

· Bachelor’s degree with 2 to 5 years’ working experience, preferably in the financial services industry, focusing on governance, culture & conduct, data privacy issues including external liaison with regulators.

• Working knowledge of governance, culture & conduct, or data privacy matters.
• Professional Certificate in internal controls/Practitioner Certificate in Personal Data Protection will be an added advantage.
• Team player
• Liaison, relationship building and communication skills e.g. mediation.
• Building trust and credibility with Key Regulators by responding in an accurate, timely and concise manner.
• Project management, presentation and training skills

WHAT WE OFFER:

• A base salary with attractive commission structure to award good performers
• Permanent role with attractive employee benefits
• A Dynamic & Inclusive Team Culture

WHAT YOU’LL BE DOING

• Perform telemarketing calls to leads provided by partners to achieve sales target
• Understanding the needs of the customers and recommend suitable products to them
• Convert leads provided by partner to sales through telemarketing activities
• Ensure call activities are conducted with full adherence to regulations and in line with the Quality standards

WE ARE LOOKING FOR SOMEONE WITH | YOU WILL HAVE:

• Obtained a minimum of 'O' Level or higher.
• Possess 1 year of prior Call Centre and/or Telemarketing/Telesales experience within Financial Industry
• Good interpersonal and communication skills

In this role, you will provide value-adding independent audit services to the Audit Committee, Group Office, senior management and the regulator on the company’s capacity to manage risk and to provide reasonable assurance that the system of internal controls, as designed, is achieving its objectives.

What you'll be doing:

• Assist in the development of the annual risk-based IT audit plan by assessing the key risks at the Local Business Unit and inputs from Group Office.
• Plan, lead/support and execute IT audits within the organization in accordance with the annual audit plan approved by the Group and Local Audit Committee. Review and co-ordinate the work of the team members and ensure that the working papers, draft audit reports and other deliverables meet internal standards and assignments are completed within budgeted time.
• Build audit relationship with key IT Management via regular interaction so as to be informed of emerging risk issues and other key changes.
• Communicate the results of IT audits and other assignments via written reports and oral presentations and provide professional advice and insights in order to enable informed management decisions.
• Follow-up outstanding audit issues and monitor timely completion of agreed remedial actions by management.
• Build relationship with senior leaders and work with them to contribute and address issues on risk exposures and controls.
• Liaise with external auditors and regulatory inspectors on IT audit related matters.
• Whenever required and at Group Internal Audit’s request, to undertake IT audit assignments outside Singapore.

What we are looking for:

• University graduate in IT or Computer Science or equivalent.
• Minimum 10 years of IT audit or other relevant experience (e.g. IT risk/security management or information security tools implementation experience), preferably with regional experience.
• Certificate holder of Certified Information Systems Security Professional (CISSP) and/or Certified Information Systems Auditor (CISA) and/or Certified Information Security Manager (CISM) with good understanding in IT controls and risks.
• Demonstrable experience in IT infrastructure, Cybersecurity, application control, system development process and/or business continuity management.
• Knowledge and experience in Cloud Computing is an advantage.
• Superior knowledge of audit methodologies and audit-related application.
• Hands on experience in audit planning and control requirements.
• Proven governance and control philosophy.
• Hands on experience in data analytics tools, scripting as well as all data analysis and visualization functions would be an advantage.

Position Objective:

Identifies and evaluates potential information security risks and ensures their corresponding risk exposures are appropriately addressed such that the company’s image and value are protected. Lead the information security team and advise senior management on information security trends to drive cyber security roadmap and enhance our cyber security readiness for the current cyber landscape and uplift the capabilities to tackle the future emerging cyber risks.

Key Responsibilities:

Information Security and Governance Management

Advances the overall Information Security and technology risk posture of the company, embedding risk culture and programs to secure the IT environment through policy governance, innovative security solutions, process and controls and initiatives, training and awareness programmes, and risk reviews.

Information Security Governance

Establishes cyber risk strategy, administer technology policies and processes, deliver awareness programs and provides risks advisory.

Technology Risk Assurance & Compliance

Manage the IT Compliance and Risk Assurance function to embed ensure department compliance to various regulations, policies, procedures and standards through risk-controls assessments, deviation handling and proper closure to all outstanding issues.

Application Security

Identifies and evaluates application security risks and ensures the applications are designed and developed securely meeting all the Enterprise application security standard and regulatory requirements, identified information security risks are appropriately addressed before system go-live.

Information Security Operations

Manage the outsourced operational IT security to ensure high levels of integrity, confidentiality, and availability of IT resources, thus being timely and effective in meeting business and regulatory needs.

Puts in place the structure in place to manage cyber security operations and respond effectively to cyber security incidents in a timely manner.

Software Quality Assurance

Ensure compliance to the quality processes (QP) in the systems supporting AIA Singapore through appropriate guidance, controls, and reviews in the SDLC framework.

Budgetary or Financial Control

Responsible for budget of Information Security and Governance unit.

Others

· Downward trend in internal audit overall assessments – reduction in Needs Major Improvements.

· Downward trend in PwC ICFR audit assessments

· Downward trend in security incidents and less DP incidents

· Uplift Cyber Security process, controls, and maturity level

· Support for the Cyber Security score in the annual MAS CRAFT report

· Performs other responsibilities and duties periodically assigned by CTO to meet operational and/or other requirements.

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

This position is responsible for to providing consultation, professional advice, awareness/training on information security and key technology risk matters relating to the abovementioned geographical responsibilities, thereby contributing to building a strong information security risk culture cantered on people, processes and technology. The role will also coordinate regular governance engagements and being involved in technology-related audit engagements for AIA Singapore, and exercise professional judgment and assessments on the material to be provided by the various process and control owners for the audits.

What you will do:

Information Security & Technology Risk Metrics

• Support the alignment of various information security and technology risk metrics for management reporting and escalation – this includes reporting/escalation of outstanding or overdue action required from penetration tests, vulnerability assessments, security incidents, policy/standards deviations, third party security assessments, etc.
• Drive the monthly Technology Security Governance forum focusing on highlighting metrics impacting the Company’s cybersecurity metrics.
• Collate and review collated metrics and material relating to the Operational Risk Management forums, Key Risk Indicators and Key Risk Tolerance Indicators for cybersecurity and technology processes.

Risk Assessments, Audit and Regulatory Management

• Support Technology related audit engagements with statutory auditor and regulator, following up with relevant parties to ensure all issues identified are remediated.
• Support the delivery of annual IT risk and control self-assessment exercises according to MAS regulatory notices/guidelines, internal enterprise IT policies, and standards.

Policy, Standards and Exception Management

• Communicate material changes to internal policies/standards to collaborators. Facilitate risk evaluations and exception handling to deviations from the policies, standards and regulatory requirements.

What you should have:

• University degree in one of the following or related disciplines (Computer Science, Computer Engineering, Information Security, Information Systems).
• 5 years or more of relevant work experience, including at least 2 years of experience in IT audit, risk management, compliance and/or governance roles, with particular expertise and knowledge of governance reporting of technology risk issues and cybersecurity.
• Rich working experience from financial industry, big tech firms or established auditing firms will be considered favorably.
• Experience and exposure in information security standards such as ISO27001 and PCIDSS will be an advantage.
• Preferably a holder of one or more of the following information security and audit qualifications: Security+ and CEH.
• Candidates with advanced level qualifications such as CISSP, CISA, CRISC, CCSP will have added advantage.
• Good Communication, Coordination and Interpersonal Skills. Good experience working alongside and opposite external auditors as well as regulatory bodies Meticulous and analytical traits Strong programme/Project Management skills High drive, energy and good demeanor over teamwork High levels of professional integrity.
• Eagerness to learn and develop one’s knowledge in information security and computing, especially on emerging computing fields such as cloud security, DevSecOps, etc.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Be part of our compliance team!

We are looking for a Compliance Professional to support the Head of Risk and Compliance in implementing the compliance framework and program in order to ensure compliance with relevant statutes, regulations and internal Group standards and also to address and mitigate any regulatory, reputational and market conduct risks.

WHAT YOU WILL BE DOING

• Responsible for engagement with internal and external partners to deliver Compliance's initiatives.

• Responsible for the development and implementation of relevant Compliance policies and procedures that is vital to support the objectives and values of IW to manage regulatory risks.

• Ensure effective communication of compliance and risk matters including timely and accurate reporting and/or escalation of such matters in accordance with relevant reporting and protocols to the Authority and/or AIA Group. These include Balanced Scorecard and FAA Misconduct etc.

• Collaborating closely with Sales team to ensure quality recruitment of representatives and putting in place controls and programs to monitor and ensure quality business brought in by the representatives.

• Develop or lead all aspects of development of structural approach and procedures to effectively handle representatives/sales staff misconduct, from receiving allegations to planning and conducting preliminary investigations to taking remedial/recovery actions

• Develop and implement an effective education and engagement program through ongoing communication and training to build a strong culture of compliance and ethics

WHAT YOU WILL HAVE

• Degree holder in an appropriate field (e.g. Accounting, Economics, Risk Management, Business Management or Law)

• 5 to 8 years of work experience in Regulatory and Market Conduct Compliance

• In-depth understanding of the Insurance business preferred and, in lieu of insurance and financial services.

• In-depth knowledge of Industry’s operations, regulations and guidelines

• A highly disciplined and great teammate with the ability to work well with all partners

• Good command of written and spoken English

• Independent and ability to perform well in fast paced environments

• Must be organized, meticulous and analytical

• With high level of integrity and takes ownership and accountability of results

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

We are looking for an experienced Compliance Specialist to join our collaborative team to provide support in developing and implementing regulatory compliance policies for AIA FA.

WHAT YOU WILL BE DOING

• Responsible for engagement with internal and external partners to deliver Compliance's initiatives.
• Responsible for the development and implementation of relevant Compliance policies and procedures that is vital to support the objectives and values of AIA FA to manage corporate-level regulatory risks.
• Ensure effective communication of compliance and risk matters including timely and accurate reporting and/or escalation of such matters in accordance with relevant reporting and protocols.
• Collaborating closely with Sales team to ensure quality recruitment of representatives and putting in place controls and programs to monitor and ensure quality business brought in by the representatives.
• Develop or lead all aspects of development of structural approach and procedures to effectively deal with representatives/sales staff misconduct, from receiving allegations to planning and conducting investigations to taking remedial/recovery actions
• Develop and implement an effective education and engagement program through ongoing communication and training to embed a culture of compliance and ethics

WHAT YOU WILL HAVE

• Degree holder in an appropriate field (e.g. Accounting, Economics, Risk Management, Business Management or Law)
• 5 to 8 years of work experience in Market Conduct and Anti-Money Laundering, handling compliance and controls
• In-depth understanding of the Insurance business preferred and, in lieu of insurance, financial services.
• In-depth knowledge of Industry’s operations, regulations and guidelines
• A highly disciplined and great teammate with the ability to work well with all partners
• Computer literate
• Good command of written and spoken English
• Excellent interpersonal skills
• Independent and ability to perform well in high-pressure environments
• Must be organized, meticulous and analytical
• With high level of integrity and takes ownership and accountability of results

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business. Sound like you? Then read on. About the Role We are looking for an experienced Compliance Specialist to join our collaborative team to provide support in developing and implementing regulatory compliance policies for AIA FA WHAT YOU WILL BE DOING Responsible for engagement with internal and external partners to deliver Compliance's initiatives. Responsible for the development and implementation of relevant Compliance policies and procedures that is vital to support the objectives and values of AIA FA to manage corporate-level regulatory risks. Ensure effective communication of compliance and risk matters including timely and accurate reporting and/or escalation of such matters in accordance with relevant reporting and protocols. Collaborating closely with Sales team to ensure quality recruitment of representatives and putting in place controls and programs to monitor and ensure quality business brought in by the representatives. Develop or lead all aspects of development of structural approach and procedures to effectively deal with representatives/sales staff misconduct, from receiving allegations to planning and conducting investigations to taking remedial/recovery actions Develop and implement an effective education and engagement program through ongoing communication and training to embed a culture of compliance and ethics WHAT YOU WILL HAVE Degree holder in an appropriate field (e.g. Accounting, Economics, Risk Management, Business Management or Law) 5 to 8 years of work experience in Market Conduct and Anti-Money Laundering, handling compliance and controls In-depth understanding of the Insurance business preferred and, in lieu of insurance, financial services. In-depth knowledge of Industry's operations, regulations and guidelines A highly disciplined and great teammate with the ability to work well with all partners Computer literate Good command of written and spoken English Excellent interpersonal skills Independent and ability to perform well in high-pressure environments Must be organized, meticulous and analytical With high level of integrity and takes ownership and accountability of results #LI-SC1 Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.