Total 2 sales assistant job vacancies in D09 Cairnhill, Orchard, River Valley

Job Scope:

Sales of Memberships:

• Promote and sell ABARA memberships to potential customers.
• Explain the benefits and privileges of membership to prospective clients.
• Maintain up-to-date knowledge of membership packages and special offers.

Customer Service:

• Greet and assist customers in a friendly and professional manner.
• Address customer inquiries and resolve any issues or complaints promptly.
• Build and maintain strong relationships with customers to encourage repeat business.

Marketing and Outreach:

• Participate in marketing activities and events to promote ABARA’s products and memberships.
• Use social media and other marketing channels to reach potential customers.
• Collect and analyze customer feedback to improve sales strategies and product offerings.

Administrative Tasks:

• Maintain accurate sales records and reports.
• Handle payment transactions and ensure proper documentation.
• Assist in inventory management and stock replenishment.

Language Proficiency:

• Communicate effectively with customers in both English and Mandarin.
• Provide excellent service to a diverse clientele.

Requirements:

• Proven experience in sales.
• Strong communication and interpersonal skills.
• Proficiency in English and Mandarin.
• Customer-oriented with the ability to meet sales goals.

Benefits:

• Competitive salary with commission for achieving sales targets and KPIs.
• Comprehensive training programs.

The Sales Associate contributes to the growth of sales in the shop. The Sales Associate is responsible for engaging clients and nurture their brand loyalty by conveying ABARA values, and maintain customer services as per ABARA standards.

Duties & Responsibilities

Sales

· Responsible for customer’s overall retail experience by providing consistent and professional customer service

· Achieve sales targets through effective use of selling techniques, client management and product knowledge

· Monitor individual target in terms of daily and monthly sales

· Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand

· Ensure the upkeep of the showroom and its image

Customer Relations

· Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values

· Welcome clients like a host

· Make clients be convinced by the brand quality and value

· Build sincere, strong and lasting relationships with customers

· Deliver extra mile services if needed

Back Office Support

· Fill out and update client book

· Support floor moves, merchandising, visual merchandising, and housekeeping

· Participate in stock management and protect the assets of the boutique

· Packing and wrapping of customer’s merchandise

REQUIREMENTS

· Minimum 2 years retail sales and client service experience, preferably in a luxury consumer goods environment

· Exceptional customer service skill

· Displays an energetic and positive working attitude

· Ability to develop strong and lasting relationships with people through strong interpersonal, organization and follow-through skills

· Ability to operate equipment necessary to perform the job, including POS system and computer.

· Willing to work according to Retail Shifts, Weekend and Public Holiday

Strong communication in English and Mandarin a MUST