Total 3 it specialist job vacancies in Pasir Ris, North East

General information

As a Service Sales Specialist , you will be responsible for helping to drive sales volumes and margins across the service product portfolio and regularly updating the database with changes made on-site.

Reporting to Service Sales Manager, you will be playing a crucial role in implementing the service sales strategy, with a focus on penetrating installed base and promoting various upgrade, retrofit and value-added solutions.

This position is based in Singapore.

Your responsibilities

• Understanding the channel strategy and the establishment of related prices and prepares sales plans, reviews them, and proposes recovery plan(s) when needed.
• Utilizing IB database to understand the existing installed base (IB) and identifying and developing sales opportunities for service products and solutions to penetrate the existing IB/new IBs in the market.
• Generating service sales leads and developing new market opportunities by utilizing market trend information, identifying, and exploring potential new service portfolios.
• Establishing long term customer relationships by understanding customer requirements and applicable regulations and demonstrating in-depth technical service product/solutions knowledge to promote Life Cycle Management (LCM).
• Communicating contract details in accordance with ABB offering and strategy. Managing administrative sales processes.
• Contributing to risk assessments related to price and quality. Registering required information into the appropriate customer database.
• Translating the needs of customer into relevant ABB Service offerings and solutions.

Your background

• Degree/Diploma in Electrical /Electronic Engineering or equivalent
• Possess 3 to 5 years of working experience in Engineering/Service Sales.
• Hands-on experience on Electrical Medium and Low voltage system servicing will be an added advantage.
• Highly sales driven and with the ability to develop and manage customer relationship.
• A collaborative, solution-focused approach, with strong written and spoken communication skills.

Responsibilities:

• As an IT Administrator for Process Automation business, you will be responsible for involving and proactively supporting the installation, management, maintenance, and optimization of the service for their own area of responsibility and cross-functional processes related to IS services.
• Reporting to Operations Manager, you will be processing of SIM card subscription (life cycle), i.e.. SIM, eSIM, M2M,broadband with company selected Telco. This position is based in Singapore.
• Raising ticket to print management team for other print issue. Ordering of paper
• Processing of MS telephony subscription and support
• Handling of day-to-day activities and troubleshooting
• Creating, maintaining of IS portal. Creating, maintaining of ABB web order portal (SNOW)
• Verifying and processing of monthly canon billing, telephony billing, CHGPL charges and other purchases
• Preparing and generating monthly consumption report for print management, report for telephony and preparing monthly
• infrastructure performance report
• Coordinating with facility management and vendor for telecommunication setup
• Assisting Country Infrastructure Manager

Requirements:

• ITE / diploma / bachelor’s degree in the relevant field
• A strong focus on safe work practices and dedication to following all relevant workplace safety guidelines
• A high level of self-motivation, curiosity and desire to learn about new technologies
• A collaborative, solution-focused approach, and strong written and spoken communication skills
• Work Rights in Singapore

Responsibilities:

• Understanding of import & export stature requirement for local & oversea markets.
• Executing, direction and coordinate as required for all transportation matters within organisation, vendors & customers
• Planning, monitoring and controlling transportation activities include budgets, schedules & routes for incoming, outgoing and transfer of goods for the organisation.
• Assuring and seeking to improve customer satisfaction and feedback through consistent customer interaction, e.g., communication, (phone, e-mail, etc.) and customer meetings, kick off, review, etc.
• Arranging vendors on resources for all local activities on deliverable include stuffing/unstuffing of goods, allocation of containers and import & export clearance documentations
• Managing forwarder & counterparts on processes and documentation for smooth deliveries
• Working proactively to set customer expectation to assure acceptance of timely deliverables even under challenging circumstances
• Identifying and sharing lessons learned to be recorded.

Requirements:

• Bachelor Degree / Diploma with minimum 2 years’ of experience managing Logistics & Operation activities.
• Experience with Logistic deliverable of different size, complexity and contractual types.
• Submission of all required logistic documentation & understand incoterm.
• Working knowledge in SAP is an added advantage.
• A strong focus on safe work practices and dedication to following all relevant workplace safety guidelines.
• A collaborative, solution-focused approach and strong written and spoken communication skills.