Total 8 process engineer job vacancies in Singapore

We would like to look for engineers with 3 to 5 years relevant experiences in Support or Post sales delivery that is exploring support and post sales delivery role.

Another range of candidates we are looking at is with the similar experiences and exploring pre-sales career while getting experience in post sales delivery role if they do not have existing product or relevant technology experience

Responsibilities

• Responsible for all Engineering activities for Cyber Security products (Such as SASE, WAF, endpoint security, DNS Security, DLP, NDR, etc..) * more product skill will be given preference.

• Involve in Large-scale (Local & Regional) Project.

• Provide technical solution initiative, PoC, implementation services including proposal, design, testing, deployment & documentation.

• Provide technical support in ensuring customer satisfaction.

• Analyse and clarify customer queries through troubleshooting and researching existing knowledgebase articles/known issues.

• Be on routine standby to support 24×7 maintenance support calls.

• Requires the ability to communicate issues clearly and concisely.

• Excellent written and verbal communication skills are a necessary part of the job.

• Actively participate in team and departmental meetings by providing feedback on the current day to day activity and recommendations for improvement.

Requirements

• Min Diploma or Bachelor’s degree in Cyber Security, Computer Science, Computer Engineering or related field

• At least 1-3 years of experience supporting systems security and network security related solutions (i.e. Web Proxy or Next Generation Firewall). Particularly in the areas of administration of such solutions.

• Able to perform endpoint & network troubleshooting to isolate the cause of the issue

• Equip with knowledge & experience on Cloud Based Solution.

• Past experience on Cyber Security Products & Cyber Security Knowledge are added advantages

• Able to work independently as well as in a team environment

• Willing to work hard and have passion to learn about new technologies

Job Description

• Oversee day-to-day PKI operations, including the issuance, renewal, and revocation of digital certificates.
• Manage certificate lifecycle in both enterprise and cloud environments.
• Monitor and maintain certificate authorities (CA) and related infrastructure, ensuring high availability and security.
• Implement best practices for secure key management, including key rotation, backup, and recovery processes.
• Support cryptographic hardware devices, such as HSMs (Hardware Security Modules), ensuring proper configuration and compliance.
• Identify and resolve issues related to PKI infrastructure, certificates, and cryptographic hardware.
• Provide Level 1/2 support for PKI-related incidents and requests.
• Document troubleshooting steps and resolutions to improve future responses.
• Ensure PKI operations align with industry standards and regulatory requirements.
• Conduct regular audits of PKI systems and assist with compliance reporting.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).

Experience:

• Minimum of 3 years in IT with a focus on systems administration, networking, or cybersecurity.
• At least 2 years of hands-on experience with PKI or certificate operations
• Strong understanding of PKI concepts, protocols (e.g., TLS/SSL, x.509), and standards (e.g., FIPS, NIST).
• Familiarity with certificate management tools and software.
• Experience with scripting languages (e.g., PowerShell, Python) is a plus.
• Excellent problem-solving skills and attention to detail.
• Effective communication skills to interact with technical and non-technical stakeholders.

Role Overview:

We are seeking an experienced Privileged Access Management (PAM) Engineer to join our operations team. The ideal candidate will be responsible for managing, supporting, and optimizing our PAM infrastructure, ensuring secure, compliant, and efficient privileged access across our organization. This role will involve monitoring, troubleshooting, and improving PAM systems, as well as collaborating with other security and IT teams to enhance overall security posture.

Key Responsibilities:

• PAM Administration:Manage, support, and optimize PAM systems, including account provisioning, de-provisioning, and regular maintenance tasks.
  Daily health check, and fulfil service request, change request
  Respond to and resolve PAM-related incidents, ensuring rapid troubleshooting and root-cause analysis
  Act as the point of contact for PAM-related queries, providing assistance to users on access issues and supporting them in the use of PAM solutions.
  Regularly monitor privileged access activities, generate audit reports, and address any suspicious activities. Ensure compliance with regulatory requirements
  Coordinate and implement system upgrades, patches, and enhancements to maintain system security and functionality
  Enforce privileged access policies, manage user roles, and implement least privilege principles
  Maintain accurate and up-to-date documentation for PAM processes, configurations, and troubleshooting guides
  

Core Qualifications:

• Bachelor’s degree / Diploma in Computer Science, Information Security, or a related field.
• Minimum of 3 years of working experience and at least 2 focused on Privileged Access Management.
• Strong knowledge of PAM tools (e.g., CyberArk, BeyondTrust, Thycotic/Delinea, or similar) and security protocols such as MFA, RADIUS, LDAP, SAML, and Kerberos.

Skill

• Proficient in troubleshooting and configuring PAM solutions
• Familiarity with privileged account lifecycle management and least privilege principles
• Knowledge of security best practices, especially in managing privileged access
• Basic scripting skills (e.g., PowerShell, Python) for automation

The presales consultant will work together with the sales team on selling security solutions to fit the customer’s need. This includes solution design, presentation, demonstration and proof of concept until the closure of an opportunity. The presales engineer will also liaise with and coordinate with the engineering team for the deployment of security projects.

Responsibilities:

· Work closely with the sales team in designing and articulating solutions to customer

· Demonstrate the value of the solution to customers

· Gather the Business and technical requirement and develop cost effective solution for the customer

· Conduct Solution demonstration and Proof of Concept (POC)

· Response to tender, RFQs and RFPs

· Establish good relationship with the customer

Requirements:

· Diploma/Degree in electrical/electronic engineering, computer science or related discipline

· Experience working in System Integrator (SI) or similar environment an advantage

· Experienced working with Managed threat detection and response, database/Web/application security, OT/IOT, cloud (AWS, Azure, Google) and devsecops solutions

· Strong business acumen

· Have excellent interpersonal, negotiation and analytical skills

· Able to work independently and resourceful in completing task on hand

· Demonstrate excellent verbal and written skills to communicate effectively with cross-functional teams

· Self-motivated individual with passion in the Cybersecurity field

· Certified in Security certification a plus (Such as CISSP, AWS, CCSP)

About the role

The position is part of our Cyber Fusion Center’s managed support and operations team and is responsible for day-to-day support and operations of assigned cybersecurity solutions and platforms.

Responsibilities:

• Provide support for assigned security platforms, including onsite troubleshooting, root cause analysis, prepare and present incident reports.
• Provide security knowledge in security architecture recommendation and perform the necessary best configuration.
• Provide collaboration efforts in assisting the SOC teams in incident investigation.
• Manage ticket queue and take ownership and responsibility of tickets assigned, within agreed SLA.
• Perform change requests activities per change window allocated, including planning, review, tracking & verification and documentation.
• Ensure that daily operations and tasks are properly completed and followed up.
• Escalate issues and liaise with subject matter experts as required to resolve issues.
• Support after-office hours activities and standby requirements as necessary.
• Support shift rotation as necessary.
• Prepare activities report and work documentation.

Candidate requirements:

• Educational background in Information Systems, Cybersecurity or related disciplines.
• 2-5 years of hands-on engineering, support or operations experience in Infrastructure, Network or Security Tools
• Broad understanding of systems, network infrastructure; working experience with databases, LDAP and directory services, application servers, operating systems, and network infrastructure.
• Proficiency in one or more general-purpose programming languages (Perl, Python, PHP, Shell, PowerShell, Windows Scripting, Windows console programs, .Net, Yara, Regular expression) will be a plus.
• Certificates such as ITIL Foundations, Microsoft MCSA, CISA, CISSP will be a plus.
• Ability to work independently, under the general guidance.
• Support after office hour and during weekend/public holiday

About the role

The position is part of our SOC team, and is responsible for real time security event monitoring and security incident investigation.

Responsibilities:

• Continuously monitor security alerts queue and perform initial triage to identify any false positives and initiate escalations as necessary.
• Monitors health of security sensors and managed infrastructure, and provide necessary support, including onsite troubleshooting, root cause analysis, incident reports.
• Manage ticket queue and take ownership and responsibility of tickets assigned, within agreed SLA.
• Collects data, evidence, and context necessary for Level 2 escalation.
• Works closely with Level 2 & Level 3 team towards the continuous improvement of the service.
• Ensure that daily operations and tasks are properly completed or followed up.
• Escalate issues and liaise with subject matter experts as required to resolve issues.
• Support After-office hours activities and standby requirements as necessary.
• Prepare scheduled and ad-hoc report and documentation.

Candidate requirements:

• Diploma/Degree in Computer Science/Computer Engineering/Information Engineering/Cybersecurity or equivalent.
• At least 2 years hands-on experience with security solutions and tools such as Firewall, Proxy, EDR, PAM, IDS/IPS, SIEM, DLP, CASB etc.
• Basic understanding of common networking protocols and system infrastructure.
• Strong analytical, problem solving and interpersonal skills.
• Keen Interest in cyber security domain and developing skillsets in new technologies.
• Proficiency in one or more general-purpose programming languages (Perl, Python, PHP, Shell, .Net or Java etc) will be a plus.
• Ability to work independently, under the general guidance.
• Support after office hour and during weekend/public holiday.
• Working experience and knowledge on system infrastructure with interest of exploring security product also welcome to apply.
• Leadership roles are available for engineers with relevant experience in cybersecurity domain.

About the role

The position is part of Engineering team supporting Pre-Sales activities, and is responsible for supporting Sales Managers on assigned accounts in cybersecurity solutions offerings.

Responsibilities:

• Work closely with the Sales team in articulating solutions to customer.
• Work closely with the Delivery team in providing pre-project scope of work, to size for professional services.
• Gather the Business and technical requirement and develop cost effective solution for the customer.
• Be the trusted advisor and demonstrate the value of varies cybersecurity solution to customers.
• Conduct Solution demonstration and Proof of Concept (POC), working closely with Principal vendors/Distributors.
• Provide response to tender, RFI, RFQs and RFPs.
• Establish good relationship with the customer team and supplement the Sales/Engineering team.

Candidate requirements:

• Diploma/Degree in IT, Digital Systems, Computer science or related discipline.
• 1-4 years of experience as Deployment Engineer/Consultant in the Cybersecurity domain.
• Experience in working as a System Integrator (SI) or similar environment.
• Familiar with Privileged Security, Identity and Access management, Database and Web/Application security, OT/IOT, Cloud Security (AWS, Azure, Google, CSPM, SASE).
• Infra Security, DevOps/DevSecOps and other relevant networking knowledge.
• Have excellent interpersonal, negotiation and analytical skills.
• Able to work independently and resourceful in completing task on hand.
• Demonstrate excellent verbal and written skills to communicate effectively with cross-functional teams.
• Strong business acumen with previous experience in Sales related role are good to have.
• Self-motivated individual with passion in the Cybersecurity field.
• Certiied in Security certification (Such as CISSP, AWS, CCSP) are good to have.

Responsibilities:

• Security products implementation for Public Key Infrastructure (PKI), Hardware Security Modules (HSM) and Privileged Access Management (PAM).

• Documentation for project requirements.

• Follow project implementation lifecycle.

• After sales support such as product incident escalation and technical support (24x7 SLA).

• Conduct user training and knowledge transfer session.

• Integration of security products.

Candidate requirements:

• Bachelor’s Degree in Computer Science/Computer Engineering/Information Engineering or equivalent.

• 1-5 years’ experience in security system integrator environment.

• Basic knowledge on networking such as TCP/IP, firewall, switching and routing.

• Working knowledge on setting up Windows/Linux servers and VM.

• Coding/scripting knowledge (Good to have).

• Knowledge in products such as Cyberark, Entrust a plus.

• May need to support after office hour and during weekend/public holiday.

• Strong analytical, problem solving and interpersonal skills.

• Keen in cyber security domain.

• Working experience and knowledge on system infrastructure with interest of exploring security product welcome to apply.