Total 16 quality assurance manager job vacancies in Singapore

As a Project Manager for Cloud Migration, you will lead the end-to-end migration of on-premises infrastructure and applications from on-prem to AWS Cloud. You will work closely with solution architects, cross-functional teams, including IT, business stakeholders, and cloud architects, to ensure successful planning, execution, and delivery of cloud migration projects. Your role will involve managing timelines, budgets, resources, and risks, ensuring that projects meet business objectives and comply with security and regulatory requirements.

Key Responsibilities:

• Plan, coordinate, and manage cloud migration projects from on-premises to AWS, ensuring that project objectives, timelines, and budgets are met.
• Collaborate with stakeholders to define project scope, goals, and deliverables in alignment with business requirements.
• Work closely with solution architects, cloud architects, infrastructure teams, and vendors to execute the migration strategy.
• Identify and mitigate risks and issues throughout the project lifecycle, ensuring minimal disruption to business operations.
• Manage the development and execution of migration roadmaps, including application, database, and data migration.
• Lead project teams in the identification of dependencies, bottlenecks, and resource needs to ensure timely delivery.
• Ensure compliance with AWS cloud security standards, policies, and best practices.
• Communicate project status, risks, and mitigation plans to senior management and stakeholders.
• Monitor post-migration performance and ensure operational stability and optimization of AWS cloud infrastructure.

What we are looking for:

• Bachelor’s degree in IT, Computer Science, or a related field.
• At least 8 years of experience in managing IT projects, preferably experience in GCC migration.
• Strong knowledge of AWS cloud services, including EC2, S3, RDS, VPC, IAM, and security best practices.
• Experience in managing large-scale infrastructure migration projects, particularly from on-premises to cloud environments.
• Proven track record in managing complex projects with multiple stakeholders and dependencies.
• Strong understanding of Agile and Waterfall project management methodologies.
• Experience with cloud automation tools, CI/CD pipelines, and infrastructure as code (e.g., Terraform, CloudFormation) is a plus.
• Excellent leadership, communication, and problem-solving skills.

Are you ready to lead transformative IT projects that directly benefit the public? Join us as a Senior Project Manager (IT Infrastructure) and play a pivotal role in driving critical infrastructure migrations that enhance public service delivery and resilience. This is your chance to leave a meaningful impact while advancing your career in an environment that values innovation and collaboration.

Why This Role Matters

As a Senior Project Manager, you’ll spearhead the migration of the Data Centre (GDC), ensuring seamless transitions that modernize infrastructure and improve operational efficiency. This role combines technical expertise, strategic planning, and stakeholder management to deliver outcomes that strengthen public sector capabilities.

What You’ll Do

1. Drive High-Impact IT Infrastructure Projects

• Lead end-to-end management of the GDC migration project, including data centre setup and tracking application migrations.
• Develop comprehensive project plans, manage timelines, and ensure budgets align with objectives.
• Identify, mitigate, and manage risks throughout the project lifecycle.

2. Ensure Operational Excellence

• Oversee procurement processes and maintain up-to-date RAID (Risks, Assumptions, Issues, Dependencies) logs.
• Escalate critical matters promptly to ensure swift resolutions and smooth progress.

3. Facilitate Stakeholder Collaboration

• Lead Project Steering Committee (PSC) meetings, providing clear and timely updates on status, risks, and decisions.
• Collaborate effectively with external partners (e.g., GovTech, CSA, vendors) and internal teams to ensure compliance with governance processes.

4. Build Resilient IT Infrastructure

• Drive disaster recovery and business continuity planning, ensuring systems remain robust and secure.
• Implement value stream mapping and process improvement techniques to optimize project outcomes.

What We’re Looking For

Qualifications:

• Experience: Minimum 10 years in project management, specializing in large-scale IT projects, particularly data centre and cloud setup and migration.
• Expertise: Strong knowledge of IT infrastructure, including compute, network, storage, and cybersecurity.
• Certifications: Project management credentials (e.g., PMP, PRINCE2) and familiarity with Agile methodologies.
• Resilience Planning: Experience in disaster recovery and business continuity strategies.
• Process Improvement: Knowledge of value stream mapping and process optimization.

Key Skills:

• Exceptional stakeholder management and communication abilities.
• Proven ability to manage complex projects with multiple dependencies and tight deadlines.
• Analytical mindset with a focus on identifying and solving challenges proactively.

Why Join Us?

• Purposeful Impact: Your work will directly contribute to improving public services, creating a more efficient and resilient infrastructure for citizens.
• Leadership Opportunity: Be at the forefront of large-scale IT transformations that shape the future of government operations.
• Collaborative Environment: Work with top-tier partners and teams, fostering innovation and knowledge-sharing.
• Career Growth: Gain invaluable experience managing complex projects in a high-impact, dynamic environment.

The functional role of a Project Manager (“PM”) is to help support the planning and execution of the MAX Tax Schemes portal product delivery. The main responsibilities include:

• Project coordination
• Stakeholder communication
• Change management and training
• Monitoring and tracking progress
• Documentation and reporting

Key Responsibilities

• Assisting in planning and scheduling project timelines, tasks and deliverables
• Supporting project team in meeting deadlines, monitoring task completion and ensuring smooth project flow
• Maintaining and organizing project documentation, including plans and business requirements
• Preparing status reports and presentations for management
• Developing training resources with the vendor’s support
• Engaging key stakeholders to ensure they are informed and supportive of the change through regular communications
• Driving change management strategies and plans, including coordinating communication and training programs to help users adapt to the new system features
• Handling and responding to user inquiries and issues reported for the product via various communication channels like emails and calls
• Helping users resolve issues with the product by following the FAQs guide
• Escalating unresolved issues to senior staff or business teams when necessary
• Meeting performance metrics like call handling time, customer satisfaction scores, and issue resolution rates
• Maintaining accurate records of all communications and resolutions for future reference
• Working with other team members, supervisors or departments to ensure efficient service operations

What we are looking for

• 1 to 4 years experience with change management for implementation of new systems and/or customer engagement
• Excellent communication and interpersonal skills, problem-solving, patience and attention to detail
• Proficiency with basic computer skills
• Strong listening skills and empathy
• Project management skills will be an added advantage
• Ability to work in a fast-paced environment
• Strong time management and multitasking abilities
• Knowledge of Singapore Government procurement and governance processes will be an added advantage.
• Knowledge of design thinking and workshop facilitation will be an added advantage.

About ACP:

ACP is the leading provider of learning management systems (LMS), e-learning, website development, and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organisational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

We are seeking a Software Quality Engineer to be part of our central Quality Assurance team in the Group Planning & Operation, which is responsible to support the work of our colleagues at the various agencies thru establishing QA processes, best practices, implement tools and automated testing to ensure the consistent delivery of quality IT systems across agencies.

Job Description:

• Responsible for defining QA and Testing process/practices (e.g. Test Management, Defects Management, Code Quality), QA metrics, management tools and test automation strategy across agencies as well as curate relevant and suitable Testing Courses.
• Coach IT Business Analysts and end users from the government agencies on QA and testing process/practices and test management tools to the IT teams and end users in the government agencies.
• Be part of the team at selected projects at the government agencies:
• Champion and drive product quality and QE practices in an agile/waterfall project delivery
• Collaborate with multiple internal and external stakeholders to ensure that the product is built right

Job Requirements:

• Degree in software engineering, computer engineering, electrical engineering or infocomm-related discipline.
• At least 5 years of experience in creating and implementing test strategy for systems in agile development environment.
• In-depth knowledge of a variety of test types, test levels, testing techniques and methodologies and test automation.
• A strong understanding of test-driven development (e.g. ATDD), continuous integration and continuous delivery both in principle and in practice.
• Hands-on test automation experience and experience in integrating test automation into the Continuous Integration chain as well as certification in Testing and Software Quality Assurance will be a bonus.
• Organised, methodical and meticulous in planning, management and execution.
• Team player who is self-motivated, independent, proactive, quality-conscious, customer-oriented and results-oriented.
• Excellent writing skills, good verbal communications skills and good presentation skills.
• Strong foundation in test methodologies, good analytical skills, attention to details and problem solving.

Email to: [email protected] (110-001-Software Quality Engineer (GPO))

About ACP:

ACP is the leading provider of learning management systems (LMS), e-learning, website development, and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organisational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

As a Quality Engineer, you have the opportunity to accelerate the delivery and to improve the quality of the software we build through recommending and implementing automated test suites.

Job Description:

• Work with the supporting vendors and government agencies to identify end-to-end test scenarios as well as to automate these test scenarios, applying risk-based strategy to minimize manual interventions.
• Conduct research on emerging technologies that can optimize and accelerate the project delivery.
• Ensure all required testing documentation are in place as part of production preparation checks.
• Drive and advocate continuous improvement in testing practices and tools.

Job Requirements:

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology, or related disciplines
• Minimum 3 years' experience in application exploratory testing and regression test automation
• Understanding of Web-based project test methodology, test environments, bug life cycle, and frequent code release deployment QA support
• Create, review and/or support test automation strategies and implementations
• Experience working with highly trafficked, scalable Web applications
• Troubleshooting/debugging skills
• ISTQB, CSQA, CSTP or other relevant certification
• Experience with Katalon Recorder and/or Katalon Studio or equivalent
• Advanced knowledge of common desktop and mobile browser technology

Email to: [email protected] (111-001-CTMO Quality Engineer)

About ACP:

ACP is the leading provider of learning management systems (LMS), e-learning, website development, and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organisational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

We are seeking a Software Quality Engineer to be part of our central Quality Assurance team in the Group Planning & Operation, which is responsible to support the work of our colleagues at the various agencies thru establishing QA processes, best practices, implement tools and automated testing to ensure the consistent delivery of quality IT systems across agencies.

Job Description:

• Responsible for defining QA and Testing process/practices (e.g. Test Management, Defects Management, Code Quality), QA metrics, management tools and test automation strategy across agencies as well as curate relevant and suitable Testing Courses.
• Coach IT Business Analysts and end users from the government agencies on QA and testing process/practices and test management tools to the IT teams and end users in the government agencies.
• Be part of the team at selected projects at the government agencies:
• Champion and drive product quality and QE practices in an agile/waterfall project delivery
• Collaborate with multiple internal and external stakeholders to ensure that the product is built right

Job Requirements:

• Degree in software engineering, computer engineering, electrical engineering or infocomm-related discipline.
• At least 5 years of experience in creating and implementing test strategy for systems in agile development environment.
• In-depth knowledge of a variety of test types, test levels, testing techniques and methodologies and test automation.
• A strong understanding of test-driven development (e.g. ATDD), continuous integration and continuous delivery both in principle and in practice.
• Hands-on test automation experience and experience in integrating test automation into the Continuous Integration chain as well as certification in Testing and Software Quality Assurance will be a bonus.
• Organised, methodical and meticulous in planning, management and execution.
• Team player who is self-motivated, independent, proactive, quality-conscious, customer-oriented and results-oriented.
• Excellent writing skills, good verbal communications skills and good presentation skills.
• Strong foundation in test methodologies, good analytical skills, attention to details and problem solving.

Email to: [email protected] (110-001-Software Quality Engineer (GPO))

About ACP:

ACP is the leading provider of learning management systems (LMS), e-learning, website development, and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organisational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

As a Quality Engineer, you have the opportunity to accelerate the delivery and to improve the quality of the software we build through recommending and implementing automated test suites.

Job Description:

• Work with the supporting vendors and government agencies to identify end-to-end test scenarios as well as to automate these test scenarios, applying risk-based strategy to minimize manual interventions.
• Conduct research on emerging technologies that can optimize and accelerate the project delivery.
• Ensure all required testing documentation are in place as part of production preparation checks.
• Drive and advocate continuous improvement in testing practices and tools.

Job Requirements:

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology, or related disciplines
• Minimum 3 years' experience in application exploratory testing and regression test automation
• Understanding of Web-based project test methodology, test environments, bug life cycle, and frequent code release deployment QA support
• Create, review and/or support test automation strategies and implementations
• Experience working with highly trafficked, scalable Web applications
• Troubleshooting/debugging skills
• ISTQB, CSQA, CSTP or other relevant certification
• Experience with Katalon Recorder and/or Katalon Studio or equivalent
• Advanced knowledge of common desktop and mobile browser technology

Email to: [email protected] (111-001-CTMO Quality Engineer)

About ACP:

ACP is the leading provider of learning management systems (LMS), e-learning, website development, and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organisational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

We are seeking a Software Quality Engineer to be part of our central Quality Assurance team in the Group Planning & Operation, which is responsible to support the work of our colleagues at the various agencies thru establishing QA processes, best practices, implement tools and automated testing to ensure the consistent delivery of quality IT systems across agencies.

Job Description:

• Responsible for defining QA and Testing process/practices (e.g. Test Management, Defects Management, Code Quality), QA metrics, management tools and test automation strategy across agencies as well as curate relevant and suitable Testing Courses.
• Coach IT Business Analysts and end users from the government agencies on QA and testing process/practices and test management tools to the IT teams and end users in the government agencies.
• Be part of the team at selected projects at the government agencies:
• Champion and drive product quality and QE practices in an agile/waterfall project delivery
• Collaborate with multiple internal and external stakeholders to ensure that the product is built right

Job Requirements:

• Degree in software engineering, computer engineering, electrical engineering or infocomm-related discipline.
• At least 5 years of experience in creating and implementing test strategy for systems in agile development environment.
• In-depth knowledge of a variety of test types, test levels, testing techniques and methodologies and test automation.
• A strong understanding of test-driven development (e.g. ATDD), continuous integration and continuous delivery both in principle and in practice.
• Hands-on test automation experience and experience in integrating test automation into the Continuous Integration chain as well as certification in Testing and Software Quality Assurance will be a bonus.
• Organised, methodical and meticulous in planning, management and execution.
• Team player who is self-motivated, independent, proactive, quality-conscious, customer-oriented and results-oriented.
• Excellent writing skills, good verbal communications skills and good presentation skills.
• Strong foundation in test methodologies, good analytical skills, attention to details and problem solving.

Email to: [email protected] (110-001-Software Quality Engineer (GPO))

We are seeking a highly motivated and experienced Project Manager to join our team in leading the Government Data Centre (GDC) Migration Project. This role requires overseeing the transition of critical IT infrastructure, systems, and applications to a new data centre environment. You will work closely with government stakeholders, vendors, and internal teams to ensure a smooth and secure migration process, aligning with government standards and regulations.

Key Responsibilities:

• Comprehensive Migration Planning: Develop and manage a detailed migration plan, including timelines, resource allocation, and risk mitigation strategies.
• Coordination & Stakeholder Management: Collaborate with internal IT teams, government agencies, and vendors to ensure smooth execution of migration activities.
• Systems Assessment: Conduct thorough evaluations of current systems to assess migration readiness and identify potential challenges.
• Infrastructure Design & Implementation: Oversee the design and deployment of new infrastructure in the government data centre, ensuring that all systems meet functional and security requirements.
• Data & Application Migration: Manage the migration process of data, applications, and systems, ensuring data integrity, security, and minimal downtime.
• Post-Migration Testing: Implement testing protocols to verify system functionality and ensure operational stability after migration.
• Project Documentation & Reporting: Maintain up-to-date project documentation, including progress reports, change management logs, and lessons learned.
• Compliance & Security: Ensure all migration activities adhere to government regulations, compliance requirements, and security standards.
• Stakeholder Communication: Provide regular updates on project status, risks, and mitigation strategies to senior management and key stakeholders.

What We Are Looking For:

• Proven Experience in ICT Project Management: Demonstrated experience managing medium to large-scale ICT projects, preferably within the government sector.
• Infrastructure Specialization: Strong background in IT Infrastructure project management, with expertise in systems, cloud, network, data centres, and facilities.
• Project Leadership: Proven track record of delivering complex IT projects/programs on time, within scope, and budget.
• Stakeholder & Vendor Coordination: Experience coordinating with diverse teams, including internal IT, government stakeholders, and external vendors.
• Compliance & Security Focus: Deep understanding of government regulations and security standards, ensuring adherence throughout the migration process.
• Comprehensive Understanding of Migration Processes: Expertise in planning, executing, and overseeing data, application, and infrastructure migrations.

Are you passionate about ensuring the highest quality in software services? We are seeking a Software Quality Engineer (QE) to join our team responsible for developing and maintaining disbursement system . As a QE, you will play a critical role in ensuring that our services are reliable, secure, and meet the needs of our users.

What to Expect:

• Test Planning & Maintenance: Create and maintain test cases and plans, ensuring they reflect the latest requirements and policy changes.
• Automation & Framework Development: Build, maintain, and improve automated testing frameworks and environments to enhance testing efficiency.
• Hands-on Testing: Conduct various forms of testing such as manual, functional, performance, and exploratory tests, and file defects when necessary.
• User Acceptance Testing (UAT): Support UAT activities, ensuring the system functions as expected before release.
• Production Support: Assist in resolving production cases to maintain high-quality operational systems.
• Agile Collaboration: Actively participate in all agile ceremonies, including stand-ups, sprint planning, and retrospectives.

Requirements:

• Educational Background: A degree in software engineering, computer engineering, electrical engineering, or an infocomm-related discipline.
• Testing Experience: At least 3 years of professional software quality testing experience with hands-on automation experience.
• Technical Skills:Strong understanding of testing techniques, test-driven development, and continuous integration/delivery.
  Experience with Java and Spring Boot frameworks is a plus.
  Familiarity with automated testing frameworks (Selenium, Cucumber, JUnit) or enterprise tools (HP UFT, QC, Mobile Center).
  Experience with performance testing tools like JMeter, Gatling, or enterprise tools such as HP LoadRunner.
  Knowledge of penetration testing tools (ZAP, Burp Suite, SQL Map) or enterprise-level tools (WebInspect, Nessus, CheckMarx).
• Agile Experience: Working experience in Agile environments is highly preferred.
• Soft Skills: Excellent verbal communication and listening skills, coupled with a proactive, self-driven, and motivated attitude.

Why Join Us?

• Be part of a team improving the quality of essential public services in Singapore.
• Work in an Agile environment that values continuous improvement and innovation.
• Enhance your skills in test automation, security, and performance testing using cutting-edge tools

The activities required to be performed shall include the following:

A. Technical support services for Integrated Application Lifecycle Management (iALM) system.

B. Monitor and maintain iALM applications and its infrastructure in production and non-production environment.

C. Troubleshoot and resolve iALM incidents raised by users as per SLA.

D. Coordinate with the users, either face-to-face, emails or over the phone and establish good working relationship.

E. Set up new user’s accounts and profiles

F. Liaises with the iALM product IT support when necessary.

G. Ensure integration and connectivity of iALM with other systems.

H. Provide training for users on updated iALM workflows, features and recommend best practices.

I. Support users to publish documents and create templates.

J. Support users to build and release software in the production environment.

K. Upgrade iALM applications to the recommended version.

L. Recommend optimal processes and workflows customized to achieve better system performance.

M. Review and update user guide on new application features and its usage.

N. Report weekly status on issues status and system resources utilization.

The candidates should have the following skillsets:

A. Tertiary qualification in Information Technology or Engineering.

B. Technical skills in Javascript, VB script, HTML, CSS, .NET.

C. Understanding of Software Development Lifecycle (SDLC)/QA processes.

D. 2 years’ experience of maintaining IT system/iALM application such as Microfocus solutions will be added advantage.

E. Good analytical and problem solving skills.

F. Worked in user-centric environment with focus on quality delivery.

Email to: [email protected]

Subject: Engagement Manager / Go-to-market Product Manager

Encompass events organization, marketing planning and strategy, product go-to-market planning and strategy and customer engagement.

The Team aims to spearhead the digital transformation of the government. Our team aspires to design and develop software applications that help government agencies to better serve the needs of the people of Singapore.

We are looking for an outgoing individual that is able to cultivate relationships with different stakeholders, drive adoption, and is passionate about running marketing campaigns and events. Be part of a web search & AI team, that is data driven, values excellence, and balances efficiency with effectiveness.

You will be part of an agile team that is working on SearchSG. Powered by machine learning and artificial intelligence, SearchSG is a Search-as-a-Service tech stack developed internally within GovTech that aims to be the de facto search tool within the Singapore Government. The team’s vision is to improve the findability of Government information and services for the general public.

What to expect

● Mainly responsible for managing/engaging government agencies, strategizing & planning, driving adoption, executing marketing campaigns & events, and creating reports.

● Evaluate and pinpoint the sustained competitive advantages of our product offerings amid a swiftly changing marketplace characterized by intense competition, rapid technological advancements, and a dynamic regulatory environment

● Work closely with product managers to develop and mold comprehensive go-to-market strategies for products/programs over multiple years, grounded in essential competitive insights and operational metrics

● Run events, workshops, webinars and build cases for potential opportunities, and generate insightful recommendations regarding strategic possibilities and operational efficiency

● Own the marketing plan to grow the community and develop the business

● Build the brand and awareness of the web search & AI team product

● Craft Electronic Direct Mailers (EDMs) and develop content for email marketing campaign

● Source and develop marketing collaterals (e.g. merchandise, prizes)

● Liaise with stakeholders to gather feedback for the team

● Respond to queries from users and drive conversion

● Work closely with Software Developers, User Interface/User Experience Designers, Data Analyst, Business Analyst, Product Manager, and Quality Engineer.

Requirements

● Experience in digital marketing – email marketing, content marketing, social media marketing, marketing analytics, web search, and AI.

● Experience in planning and executing events

● Experience in developing a marketing strategy & plan

● Proficiency in project management and cross-functional collaboration

● Able to understand technical concepts in product

● Able to contextualize and switch between macro product market strategy to micro product engagement with other government agencies

● Proficient in English (verbal & written)

● Familiar with design tools (e.g. Adobe Photoshop, InDesign and Canva)

● Excellent communication and interpersonal skills

● Excellent time management

● Prior experience in customer engagement, tech market strategy or data analytics is a good to have

● Able to thrive in an uncertain and agile environment

● Able to work independently and collaborate in a team

Preferred

● Minimum of 5 years’ experience in digital marketing and events

● Familiar with leading search tools (e.g. Google Search Console, Ahrefs, Semrush)

● Knowledge in AI/ML

● Creative with an eye for design

● Data and insights driven

● Outgoing personality, proactive, and takes initiative

● An appetite for learning and development

● Resourceful problem solver

As Delivery Manager you will manage a Product built on Agile fundamentals and work towards adopting tech best practices and cutting edge tools. You’ll be adept at delivering the product, breaking down barriers for your team and both planning at a higher level and getting into the details to make things happen when needed. You will be core to decisions that build high performing teams, where people are excited about the work they are undertaking.

What to Expect:

● Deliver projects and products using the appropriate agile project management methodology, learning & iterating frequently.

● Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements.

● Brings new products to market by analysing proposed product requirements and product development.

● Introduces and markets new products by developing time-integrated plans with marketing and production.

● Lead the collaborative, dynamic planning process - prioritizing the work that needs to be done against the capacity and capability of the team.

● Facilitating discussion, decision making, and conflict resolution.

● Understand the different technical aspects of the project including the capabilities and limitations of the systems.

● Communicate or share technical insights of a project to internal or external audiences.

● Support the Product Owner, especially on grooming and maintaining the product backlog.

● Define the roadmap and ensure user stories are created for product development in JIRA, Confluence etc.

● Groom the product backlog, prioritise user stories, technical tasks and bug fixes into the sprints.

● Work with the Product Owner, Technical Lead, Business Analysts, User Experience Designers, Engineers in planning the activities required and timeline for each release.

● Responsible to track the application bugs, assess impact and severity of bugs.

● Follow up and support assistance where required for team to resolve any impediments or issues they faced from their daily standup.

● Bridge communication between multiple teams (business and technical). This includes creating documentation or presentations when necessary.

● Measure project development velocity, perform and manage the project risks. Identify and escalate any important risk.

● Continuously gather user feedback, analyze market trends, and identify opportunities for product improvements and new features.

● Assist in government processes, such as procurement, project finance and any other administrative needs in accordance to government policies and documentation requirements

How to Succeed:

● Bachelor's degree or higher in Computer Science/Engineering, Information Technology, Communications or other related disciplines.

● Experience with project budgeting and assets procurement. Delivered complex and large applications in a cross-functional team setup.

● Eager to change and improve workflow and processes. Willing to assist team members. Strong ability in fostering teamwork and collaborations.

● Self-driven and motivated to learn and follow topics related to the projects

● Strong analytical and strategic thinking skills to devise practical solutions to tackle work issues ● Solid understanding of end-to-end agile software development process (Scrum and Kanban).

● Understand the project from the business and technical point of view

● Excellent communication skills. Able to communicate with technical and non-technical users.

Preferred:

● Experience with using, maintaining and customizing software development tools such as Confluence, SharePoint, Jira, etc.

● Experience in ops-tech integration, AI/ ML creation and implementation, SAAS platform management, UI/UX design and research strategy, go-to market strategy for software services preferred

● Understanding of government to government working relationship and familiarity with public service policies

● Proven experience in defining and executing product strategies, roadmaps, and go-to-market plans.

Email to: [email protected]

Subject: Project Manager

1. Responsibilities

· Ensure overall success of a project, or a portfolio of projects, by ensuring that projects are delivered on time, within budget, meet business requirements and comply with governance framework, including security and resiliency.

· Manage and monitor project plan, project milestones, risk and change management to ensure delivery of the project on schedule, within scope and budget.

· Plan and manage the scope of the project, its objectives and desired outcomes, and ensure alignment of project to the business outcomes of the Authority.

· Plan and lead the development of the business case/concept paper and funding.

· Plan and lead the overall procurement activities, in particular Tender Specifications compilation, tendering, tender evaluation, recommendation & award.

· Lead the development of the overall project schedule & activities based on the appropriate methodology including identifying dependency, critical path, milestones and deliverables.

· Build comprehensive work plan and ensure all team members are on-board with delegated tasks and activities.

· Conduct regular work group meetings and provide project progress and status reports to stakeholders.

· Perform stakeholder management, including keeping the relevant stakeholders informed of the project status on a timely and regular basis.

· Manage processes and procedures covering issue and risk management.

· Manage the project schedule & lead activities towards the successful closure of the project including Performance Guarantee and Warranty Period

· During project maintenance, lead the application maintenance and support services covering:

ü Contract Management

ü Service Level Management (SLM)

ü Service/Change Request Management (scope, schedule, budget, prioritisation)

ü Problem and Incident Management (tracking, escalation, closure)

ü Audit and Security Services

ü Risk Management

2. What we are looking for

i. General

· CITPM (Certified ICT Project Management Programme) or PMP (Project Management Professional) or COMIT (Certification in Outsourcing Management for IT) or an equivalent certification will be an added advantage.

· Hands-on experience in full project development life cycles.

· Knowledge of Singapore Government procurement and governance processes will be an added advantage.

· Knowledge of design thinking and workshop facilitation will be an added advantage.

ii. Infrastructure specialisation (additional requirements)

· Proven ICT project management experience, preferably in medium to large scale ICT projects in government sector.

· Experience in IT Infra Project Management (Systems, Cloud, Network, Facilities, Data Center).

· Possess a proven and successful track record in delivering complex IT projects/programs.

· Hands-on IT professional with full SLDC lifecycle experience.

· Experience in a project management methodology - Prince2, PMP.

· Good knowledge of ICT infrastructure: Servers. Network, IT Security, end-user computing (EUC), ICT Operation.

iii. Security specialisation (additional requirements)

· Knowledge and experience on Use Cases and threat model development.

· Strong knowledge in Firewall, IPS, WAF, Proxy, API gateways and Network Security Architecture.

· Experience in SIEM, Security Architecture.

· Review and verify security requirements for new initiatives, for delivery of secured systems.

· Strong understanding and experience of Singapore Government security standards and compliance.

· Familiar with Singapore Government data security policies and governance

iv. Change Management specialisation (additional requirements)

· A solid understanding of how people go through a change and the change process.

· Experience and knowledge of change management principles, methodologies and tools.

· Acute business acumen and understanding of organizational issues and challenges.

· Experience with large-scale organizational change efforts

· Change management certification or designation desired.

What to Expect:

● Create and maintain test cases, test plans ensuring that they are up to date with requirements and policy changes

● Create, maintain and improve the automated test framework and test environments

● Conduct testing on new features and file defects

● Perform various tests such as manual/functional/performance/exploratory tests support

● User Acceptance Tests (UATs)

● Assist in resolving production cases

● Participate in all agile ceremonies

How to Succeed:

● Degree in software engineering, computer engineering, electrical engineering or infocomm-related discipline

● At least 3 years of professional software quality testing experience with hands-on automation

● Strong understanding of testing techniques

● Strong understanding of test-driven development, continuous integration and continuous delivery

● Experience working with Java and Spring Boot frameworks will be an added advantage

● Experience with open source automated testing frameworks (i.e. Selenium, Cucumber, JUnit) or enterprise-level testing tools (e.g. HP Mobile Center, HP UFT, HP QC, Sprinter)

● Experience with open source performance testing tools (i.e. JMeter, Gatling, and Locust) or enterprise-level testing tools (HP LoadRunner)

● Experience with open source penetration testing tools (ZAP, Burp Suite, SQL Map) or enterprise-level penetration testing tools (HP WebInspect, Nessus, CheckMarx)

● Working experience in Agile environment will be an added advantage

● Excellent verbal communication and listening skills

● Proactive, self-driven and motivated

Closing : 8/02/24 , Email to: [email protected]

Sitting within Information Technology Department, the Project Manager is responsible:

· Ensure overall success of a project, or a portfolio of projects, by ensuring that projects are delivered on time, within budget, meet business requirements and comply with governance framework, including security and resiliency.

· Manage and monitor project plan, project milestones, risk and change management to ensure delivery of the project on schedule, within scope and budget.

· Plan and manage the scope of the project, its objectives and desired outcomes, and ensure alignment of project to the business outcomes of the Authority.

· Lead the development of the overall project schedule & activities based on the appropriate methodology including identifying dependency, critical path, milestones, and deliverables.

· Build comprehensive work plan and ensure all team members are on-board with delegated tasks and activities.

· Conduct regular work group meetings and provide project progress and status reports to stakeholders with good presentation skills.

· Perform stakeholder management, including keeping the relevant stakeholders informed of the project status on a timely and regular basis.

· Manage processes and procedures covering issue and risk management.

· Manage the project schedule & lead activities towards the successful closure of the project including Performance Guarantee and Warranty Period

· During project phase, lead the application in covering,

i. Contract Management

ii. Service Level Management (SLA)

iii. Service/Change Request Management (scope, schedule, budget, prioritisation)

iv. Problem and Incident Management (tracking, escalation, closure)

v. Audit and Security Services

vi. Risk Management

What we are looking for

· Tertiary Education in relevant fields is preferred.

· CITPM (Certified ICT Project Management Programme) or PMP (Project Management Professional) or COMIT (Certification in Outsourcing Management for IT) or an equivalent certification will be an added advantage.

· Hands-on experience in full project development life cycles

· Team player with project management and people management skills

· Experience in Hardware or Technical refresh project is an added advantage.

· Analytical, conceptualisation and problem-solving skills.

· Knowledge of Singapore Authority procurement and governance processes will be an added advantage.

· Results and customer oriented

· Good written, verbal communication, presentation, and negotiation skills

· Familiar with Singapore government data security policies and governance Alternative Change Management Skills Set and Experience for Project Manager

· A solid understanding of how people go through a change and the change process