Customer Service Assistant / Executive
Full-time
Senior Executive
1 week ago
Join Our Team as a Customer Service & Administrative Assistant!
Are you a people person with a passion for delivering excellent service? Do you th..
Join Our Team as a Customer Service & Administrative Assistant!
Are you a people person with a passion for delivering excellent service? Do you thrive in a fast-paced environment and enjoy helping others? We are looking for a motivated Customer Service & Administrative Assistant to join our dynamic team!
What You'll Be Doing:
- Welcoming Walk-ins: Be the friendly face our customers see when they walk in, guiding them through inquiries and helping them with the registration process.
- Assisting Online & Phone Inquiries: Handle phone calls and online registrations with professionalism and a customer-first attitude, ensuring smooth and efficient service for all our clients.
- Administrative Support: Provide key administrative support within the customer service department, helping to keep things running smoothly and efficiently.
What We're Looking For:
- Educational Qualifications: At least GCE ‘N’ Level or equivalent.
- Customer Service Experience: A minimum of 1 year of experience in customer service or a frontline role where you’ve honed your communication and problem-solving skills.
- Bonus Points for Microsoft NAV Knowledge: Experience with Microsoft NAV (Navision) software is an advantage, but not required—we’re happy to train the right candidate!
- Flexible Schedule: Enjoy a 5-day work week, including weekends (with your choice of off days on Mondays/Tuesdays or Thursdays/Fridays).
- Multiple Locations: We have openings at Bukit Batok, Macpherson, Woodlands, and Lok Yang, Tuas—choose the location that’s most convenient for you!
Why You’ll Love Working with Us:
- Dynamic Environment: Be part of a team that values collaboration, efficiency, and providing top-notch customer service.
- Growth Opportunities: Whether you're looking to develop your skills in customer service or administration, this role offers the chance to grow and expand your career.
- Supportive Team: Work with a group of friendly and dedicated professionals who are committed to creating a positive and rewarding work environment.
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