Total 4 customer service manager job vacancies in Singapore

Job Description:

• Oversee entire project, including Mechanical, Electrical services and Architectural works
• Report to Project HOD/ Project Sponsor/ Directors and communicate with all team members
• Prepare cost budget and negotiate with all sub-contractors on scope of works and final cost
• Assemble, coordinate project staff, and provide direction and support to project team
• Delegating tasks on the project to employees best positioned to complete them
• Hold regular client meeting/ subcon meeting, prepare weekly report and MS project macro and micro schedule for all trades
• Coordinate, instruct, and update individual services
• Plan and coordinate between client, main contractor, colleagues, sub-contractors, and vendors to schedule and sequence of work
• Ensure deliverables are according to specification and drawing
• Ensure team update as-built drawing according to individual services
• Ensure team members understand and perform the requirement according to the local standard and comply to the authority's requirement
• Responsible for all safety requirements and carry work with good safety practice
• Review and monitor submission of material and drawing
• Identify possible technical problems, and propose solutions
• Carry out pre-inspection with trades sub-contractors
• Ensure preparation for Operational Maintenance manual
• Oversee testing and commissioning according to standard and client's requirement
• Building good working relationships with clients
• Prepare, submit, and ensure variation orders are agreed with client/ consultants
• Close up final account with clients and all sub-contractors

Job Requirements:

• Minimum Diploma with 10 years experience in mechanical, electrical or architectural discipline
• Experiences with Architectural discipline will be advantageous
• Well versed in CAD drawing, MS Excel, MS Word, MS Project and MS PowerPoint
• Customer-oriented and good leadership skills
• Good understanding of construction contracts
• Experience in Additional & alternation project/ Fit-out work is a plus
• CSCPM / Risk Management preferably
• Experience in Additional & alternation project/ Fit-out work is a plus

Job Requirements:

• Liaise with team members, clients and vendors on service maintenance works
• Coordinate and manage maintenance programs
• Supervise routine service maintenance works according to the service schedule
• Perform troubleshooting and failure analysis when required
• Provide technical support to team members
• Prepare technical reports, checklists and service reports for the clients
• Prepare quotations, proposals and service contracts as necessary to clients
• Respond and answer to breakdown calls

Job Requirement:

• Bachelor’s degree in Engineering
• 1 to 2 years of experience as a Service Engineer or similar role
• 1 to 2 years of experience with ACMV systems
• Have good communication and coordination skills
• Responsible and punctual
• Team player and fast learner
• Technical understanding of mechanical and electrical systems
• Able to work and adapt according to site requirements and work under high pressure

- Drive growth and revenue generation for the engineering and maintenance company in APAC region.

- Identify new business opportunities and develop strategic plans.

- Foster relationships with clients and key stakeholders.

- Collaborate with internal teams to develop proposals and negotiate contracts.

- Meet or exceed sales targets and revenue goals.

- Possess effective communication, negotiation, and industry knowledge. To represent the company at industry events and conferences.

- Conduct market research and analyze data to inform business strategies.

- Ensure compliance with regulations and manage associated risks.

- Partners and distributors relationship management

- Regional sourcing to support key business initiatives

- Meet with clients, traveling regionally, to showcase the company's products and solution portfolio

Job Description:

• Arrange meetings with prospective clients
• Keep records of sales, revenue, invoices, etc
• Build long-term relationships with new and existing customers
• Conduct research to identify new markets and customer needs
• Any other duties assigned

Job Requirement:

• Bachelor Degree in Business Administration or relevant field
• Ability to build rapport
• Proficiency in English
• Clear verbal and written communication skills
• Proficiency in MS Office