Total 1 Senior Executive art design job vacancies in Singapore

Roles & Responsibilities

We are looking for an enthusiastic and capable retail sales consultant for a high-end furniture retailer. This is a multifaceted role that combines sales expertise, interior design capability , product knowledge, and customer service. Weekend and PH working is a must. Here are the key tasks and responsibilities:

1. Customer Engagement and Design Proposals

• Greet and assist customers in a warm and professional manner.
• Understand the product range and assess customer preferences and needs.
• Offer personalized recommendations and solutions to meet customer requirements.
• Generate leads and communicate with customers via WhatsApp, Facebook, and Instagram.
• Take responsibility for creating and curating social media content to represent the brand.
• Utilize design software to illustrate furniture layout options for customers.
• Provide expert advice on interior design solutions tailored to the customer’s space and style.

2. Sales Performance

• Achieve or surpass sales targets and performance quotas.
• Upsell and cross-sell complementary products to maximize revenue opportunities.
• Ensure accuracy and efficiency in processing sales transactions.

3. Product Knowledge

• Maintain comprehensive knowledge of all products, including materials, craftsmanship, features, and benefits.
• Stay informed about new product launches and trends in the luxury furniture market.
• Effectively communicate product details to customers and provide in-depth explanations.
• Support the marketing team by assisting with creatives and design materials for promotional efforts.

4. Store Presentation

• Ensure the showroom is visually appealing, well-organized, and aligned with the brand’s luxury image.
• Manage product displays to maintain a high standard of presentation and ensure the store layout is inviting.

5. Customer Service

• Address customer inquiries, requests, and complaints with professionalism and care.
• Provide comprehensive after-sales support, including follow-ups to resolve post-purchase issues.
• Build and maintain long-term relationships with customers to drive repeat business and customer loyalty.

6. Administrative Duties

• Maintain accurate and organized sales records, customer profiles, and follow-up details.
• Regularly update the company’s CRM system to track customer interactions and sales progress.
• Collaborate with the stockroom to manage inventory levels and ensure product availability.

7. Team Collaboration

• Work closely with team members to achieve collective store goals and objectives.
• Participate in team meetings, training sessions, and ongoing development activities.
• Share best practices and foster a positive, supportive team environment.

Qualifications and Skills:

• Previous experience in retail sales, particularly in high-end furniture or interior design.
• Strong understanding of interior design principles and graphic design abilities.
• Proficiency in using design software to create customer proposals.
• Excellent communication, interpersonal, and customer service skills.
• A passion for high-end furniture and the ability to build strong, lasting customer relationships.
• Self-motivated, goal-oriented, and able to work in a dynamic retail environment.
• Availability to work weekends and public holidays.

This role offers the opportunity to combine your design expertise, product knowledge, and customer service skills in a prestigious high-end furniture retail environment.