Total 7 support advisor job vacancies in Singapore

Job Title: IT Support Engineer
Duration: 1-Year Contract (Potential for Extension)
Location: Singapore

About the Role:
Our client is seeking a skilled and proactive IT Support Engineer to join our team on a 1-year contract with the possibility of a long-term opportunity. This role requires a dynamic individual with strong technical expertise, excellent problem-solving skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

• Provide first and second-level IT support to resolve hardware, software, and network-related issues.
• Troubleshoot and resolve technical problems in collaboration with cross-functional teams.
• Maintain, monitor, and update systems, ensuring high availability and performance.
• Manage and track IT assets, ensuring compliance with organizational policies.
• Install, configure, and upgrade IT equipment, including laptops, desktops, and peripherals.
• Provide user training and create documentation for IT processes and troubleshooting.
• Ensure adherence to data security protocols and company IT standards.
• Escalate unresolved issues to third-level support or vendors as required.

Requirements:

• Bachelor's degree or diploma in Information Technology, Computer Science, or related field.
• Minimum of 3 years’ experience in IT support or a related role.
• Proficiency in Windows and Mac OS environments.
• Hands-on experience with Active Directory, Office 365, and basic network troubleshooting.
• Familiarity with hardware and tools is an advantage.
• Strong communication and interpersonal skills to interact with users and stakeholders effectively.
• Ability to prioritize tasks, work independently, and handle multiple assignments concurrently.

Why Join Us?

• Opportunity to work with a leading global technology company.
• Exposure to diverse and challenging IT environments.
• Competitive remuneration package and potential for long-term engagement.

Application Process:
Interested candidates are invited to send their updated resumes to [email protected]

EA Licence No. 91C2918 and Personnel Registration No. R2096241.

Main Responsibilities

Application monitoring responsibilities

• Define and implement in coordination with the build team the needed application monitoring.
• Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams.
• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.

Incidents and Requests management (business users and others IT teams)

• Provide level 1 and level 2 application support to business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator,…)
• Analyze and manage incidents/problems/requests.

Problem management and continuous improvement

• Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team.
• Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.
• Provide non-functional requirement to the build team to implement monitoring as code whenever available.

Qualifications and Profile

• Candidates should have 4+ years experience in application support activity.
• ITIL certification.
• Good understanding of Capital Markets Domain and market activities.
• Relevant experience on Asset Control software
• Exposure to the Capital Markets with proficiency in financial instruments (Bonds, Rates, Equity, etc..), trading lifecycle and specifically market data.
• Relevant experience with working with external source like Bloomberg, reuters
• Expertise in static market data with knowledge of data types, sources, and uses within financial systems, including reference data, price data.
• Proven experience in technical proficiency with strong skills in SQL,
• High level of proficiency in unix/linux scripting.
• Should be able to do

- SLA & KPI management, client communication & interaction
- Predictive analysis, consulting, escalation management
- Risk analysis and project execution

• Appetite for continuous improvement and automation.
• Strong knowledge in XML, PL/SQL, MQ, CFT and Control-M.
• Knowledge of monitoring solutions (E.g ITRS Geneos, Elastic Search)
• Excellent communication and interpersonal skills.
• Strong analytical and troubleshooting skills.
• Ability to work well under pressure.
• Autonomous, self motivated and excellent team player.
• Strong perseverance and diligence towards attaining goals and effective time management.
• Education: Intermediate level (min. 4 years)

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

The Opportunity:

Adecco is partnering with a leading provider of innovative technology solutions and we are seeking to hire a Sales Support Executive to join their business permanently! Supporting the sales team, the successful incumbent will be accountable for managing all sales activities such as processing of orders, procurement of relevant products & services and coordinating with internal teams on orders fulfilment.

• Full-time, permanent opportunity
• Work location: South-west region
• Work hours: Mon-Fri, 9am - 6pm
• Salary: up to $4,800 / month + VB

The Job:

• Main point of contact to liaise with internal departments to support the sales lifecycle.
• Manage sales activities, including processing sales orders, quotations, credit notes, billing, procurement, and coordinating order fulfillment.
• Ensure accurate and efficient processing of transactions in line with company guidelines.
• Provide post-sales and administrative support, ensuring high service standards in order processing, project registration, and related tasks.
• Prepare and submit work-related reports, including revenue forecasts and analysis.
• Assist the Sales Team in ensuring timely order provisioning and deployment.
• Build strong relationships with internal stakeholders and deliver excellent customer service.
• Perform customer care tasks, including phone handling and other admin duties.
• Undertake other duties as assigned by the supervisor.

The Talent:

• 2-3 years of prior order management experience, preferably in IT environment
• Meticulous, self-driven, a team player who takes the initiative and can work independently.
• Strong communication, analytical and problem-solving skills.'

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• To ensure your application is reviewed, attach your resume and email [email protected] to apply. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

About the Role:
Join our premium German skincare brand as a Full-Time Skincare Promoter. You will engage with customers, demonstrate products, and drive sales while delivering exceptional service and educating customers on skincare routines.

Location: Takashimaya
Working Hours: 12:00 PM – 9:00 PM ⏰
Work Week: 5 days (weekends required; Monday and one weekday off)

The Opportunity

• Adecco is partnering with a leading bank to look for Admin Support Staff (Insurance)
• Starts off as a 6/12 months contract

Principle Responsibilities

• Assisting with completion of insurance documents & forms & liaising with insurance brokers to ensure the complete transfer/surrender.
• Assisting with the trust transfer and termination documents
• Tracking the completion and compile data for reporting
• Support the trust managers in the day-to-day trust administration which includes the review of asset injections, distribution, trust reviews, periodic reviews, insurance transfers/changes etc.

Profile/Qualifications

• Experience in trust transfer and insurance will be preferred.
• Detailed, meticulous and good with administration work
• Good interpersonal skills to manage relationships with internal stakeholders
• Junior employee candidates with minimal to no experiences can apply too

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Send your resume to [email protected]
• All shortlisted candidates will be contacted

The Opportunity

• Opportunity to work in a well-known Pharma MNC
• Duration: 1 year renewable contract
• Salary Range: Up to $2,600 (depending on experience)
• Benefits: Yearly bonus, Transport + Mobile allowance available
• Working hours: Mon-Fri, 9am-6pm

Job Scope

• Perform inventory management-related functions such as monitoring slow moving/dead stock, conducting cycle counting and yearly inventories etc
• Increase Company revenue by controlling customer spending, providing daily customer service functions, and collaborating with the customer relative to inventory management.
• Perform purchasing functions such as providing level 2 and 3 ESS support (B/O, DFS, or 3P Support)
• Perform shipping coordination activities such as shipping customer material, preparing shipping documentation and packaging requirement
• Maintaining inspections on safety stations and equipment + collaboration with the manufacturing team

Requirements

• Minimum ITE/Diploma or equivalent
• 2 year of relevant experience in material handling/inventory replenishment/Customer service is expected
• Meticulous with a keen eye for detail, great communication skills
• Working experience with MS office suites, especially excel and words

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or send your resume to [email protected]
• All shortlisted candidates will be contacted.

Eugene See
Direct Line: 8889 1296
EA License No: 91C2918
Personnel Registration Number: R21102460

The Opportunity:

• Client: Government-Operated Management
• Location: Serangoon
• Salary: Up to $2,900 (Basic)
• Working Hours: Monday – Friday, 8:30 AM – 6:00 PM

Job Responsibilities:

• Manage inventory for all e-shop portals, including virtual inventory processes during presales and major launches.
• Validate daily online fraud reports and perform document verifications.
• Handle escalations and coordinate with relevant departments to resolve customer-related issues.
• Monitor and highlight trending incidents on e-commerce platforms, ensuring all cases are resolved and properly logged in the system.
• Conduct manual callbacks to customers and follow up on orders arising from online sales issues.
• Perform manual interventions for order-related issues, such as stuck orders, failed transactions, and rejections.

Job Requirements:

• Minimum GCE "O" / "A" Levels or Diploma.
• Strong interpersonal and communication skills.
• Patient, proactive, and a good team player.
• On-the-job training will be provided.

Next Step:

• Submit your updated resume, including current salary details (breakdown: base, incentives, etc.) and expected salary.
• Click ‘Apply Here’ to submit your application.
• Only shortlisted candidates will be notified.

Jason Ng
Direct Line: 6697 7967
EA License No: 91C2918
Personnel Registration Number: R23113333