Total 6 job vacancies by Advanced Dental Hq Pte. Ltd.

Duties and Responsibilites

• Assist in gathering and analysing data related to patient demographics, treatment outcomes, and operational performance.
• Collaborate with cross-functional teams to understand business needs and translate them into actionable insights.
• Support the development and implementation of data-driven strategies to enhance patient experiences and optimize workflows.
• Analyse trends and identify opportunities for process improvement, cost reduction, and revenue enhancement.
• Prepare clear and concise reports and presentations to communicate findings and recommendations to stakeholders.
• Participate in meetings and brainstorming sessions to contribute innovative ideas and solutions.

Requirements

• Currently pursuing a Bachelor's or above in Business Administration, Healthcare Management, or a related field.
• Strong analytical and problem-solving skills with an eye for detail.
• Knowledge of data analysis tools and techniques (e.g., Excel, Airtable, Softr, statistical software) is a plus.
• Excellent communication and interpersonal skills to work collaboratively with diverse teams.
• Passion for the healthcare industry and a genuine interest in improving patient outcomes.
• Ability to maintain confidentiality and handle sensitive healthcare data.

PLEASE APPLY THROUGH THIS LINK (Do not use the "Apply" button)

https://airtable.com/applh4M9Ze6n9abId/shr9CyX0FDSjvQ2Ek

Responsibilities:

• Recording and reconciliation of receivables and payables
• Respond to email queries from external stakeholders (e.g., suppliers, payment providers and insurance providers)
• Assist in GST filing preparation
• Filing and documentation
• Assist in GST filing preparation
• Any other ad-hoc duties assigned by supervisor

Requirements:

• Candidate must possess at least a NITEC or Diploma in a relevant field
• Candidate with at least 1 year experience preferred, fresh graduates with willingness to learn will also be considered
• Able to work independently and as a team player
• Meticulous and careful

Responsibilities:

● Recording and reconciliation of receivables and payables

● Respond to email queries from external stakeholders (e.g., suppliers, payment providers and insurance providers)

● Assist in GST filing preparation

● Filing and documentation

● Assist in GST filing preparation

● Any other ad-hoc duties assigned by supervisor

Requirements:

● Candidate must possess at least a NITEC or Diploma in a relevant field

● Candidate with at least 1 year experience preferred, fresh graduates with willingness to learn will also be considered

● Able to work independently and as a team player

● Meticulous and careful

Kindly fill up the application using the given link: -

https://airtable.com/applh4M9Ze6n9abId/shrLFD3eJsp3OoGaL

We regret that only shortlisted candidates would be notified.

Responsibilities:

● Recording and reconciliation of receivables and payables

● Respond to email queries from external stakeholders (e.g., suppliers, payment providers and insurance providers)

● Assist in GST filing preparation

● Filing and documentation

● Assist in GST filing preparation

● Any other ad-hoc duties assigned by supervisor

Requirements:

● Candidate must possess at least a NITEC or Diploma in a relevant field

● Candidate with at least 1 year experience preferred, fresh graduates with willingness to learn will also be considered

● Able to work independently and as a team player

● Meticulous and careful

Kindly fill up the application using the given link: -

https://airtable.com/applh4M9Ze6n9abId/shrLFD3eJsp3OoGaL

We regret that only shortlisted candidates would be notified.

Job Description

Your duties as Customer Experience Officer include but are not limited to:

1. Customer Relationship Management

• Manage customers’ enquiries from all channels (Call Centre Hotline, E-mails, WhatsApp, Online Messages) in accordance with company’s communication policy.
• Engage customers actively by identifying their needs and making relevant recommendations.
• Convert enquiries into appointment bookings, followed by system entry.
• Manage customers feedback/complaints in a timely manner, including investigations, service recovery, and related data entry for reporting purposes.
• Tabulation and analysis of data to determine the performance of the call centre.
• Any other duties as assigned.

2. Receptionist Duties

• Attend to all patients’ enquiries (telephone and walk in) promptly and courteously.
• Register patients for appointments and/ or walk in treatment.
• Discharge patients (medicine dispensation, payment collection, scheduling of next appointment etc).
• Call patients for follow-up whenever required.
• Submit insurance dental claims whenever required.
• Record and file documents in accordance with SOP.
• Collect payment.
• Send, receive and track lab cases.
• Ensure accurate translation of doctors’ schedule into appointment booking system.
• Maintain the cleanliness and neatness of the clinic.
• Any other duties as assigned by Management.

Qualifications

Job Requirements:

• Candidate must possess at least a Primary/Secondary School/"O" Level, any field.
• Good communication and interpersonal skills.
• 5 days work week (4 weekdays + 1 weekend).
• Must be able to commit night sessions (3 of the weekdays are till 9PM).
• IT literate (to use clinic software and email).

Other Information:

• Individual Performance Bonus of up to 3 months is payable
• Candidates who are able to start immediately will be prioritised.
• Medical and dental benefits

Refer to www.advanceddental.co for information on our clinic branches.

PLEASE APPLY THROUGH THIS LINK (Do not use the "Apply" button)

https://airtable.com/applh4M9Ze6n9abId/shrCWohRTSBzQLvo2

We regret that only shortlisted candidates would be notified.

Duties and Responsibilites

• Assist in gathering and analysing data related to patient demographics, treatment outcomes, and operational performance.
• Collaborate with cross-functional teams to understand business needs and translate them into actionable insights.
• Support the development and implementation of data-driven strategies to enhance patient experiences and optimize workflows.
• Analyse trends and identify opportunities for process improvement, cost reduction, and revenue enhancement.
• Prepare clear and concise reports and presentations to communicate findings and recommendations to stakeholders.
• Participate in meetings and brainstorming sessions to contribute innovative ideas and solutions.

Requirements

• Currently pursuing a Bachelor's or above in Business Administration, Healthcare Management, or a related field.
• Strong analytical and problem-solving skills with an eye for detail.
• Knowledge of data analysis tools and techniques (e.g., Excel, Airtable, Softr, statistical software) is a plus.
• Excellent communication and interpersonal skills to work collaboratively with diverse teams.
• Passion for the healthcare industry and a genuine interest in improving patient outcomes.
• Ability to maintain confidentiality and handle sensitive healthcare data.

PLEASE APPLY THROUGH THIS LINK (Do not use the "Apply" button)

https://airtable.com/applh4M9Ze6n9abId/shrLFD3eJsp3OoGaL