Total 4 job vacancies by Aetas Aesthetics Pte. Ltd.

The job scope will include:

• Meet and greet patients when they and ensure their needs are met
• Find out and understand the needs of patients and recommend suitable treatment plans and products for them without sounding pushy
• Handle simple reconciliation and bookkeeping in case the nurse manager is not around
• Do stock take at the end of every week
• Manage billing, invoicing, and checking out of patients
• Perform basic housekeeping
• Answer phone enquiries and manage booking of appointments
• Manage and registration of patients
• Ensure all applicable forms are signed
• Confirm all appointments
• When required, assist the doctor in administering treatments to patients
• When required, prepare the patients for treatment and/or review when they arrive

As an Operations Manager, you will play a critical role in overseeing and managing operational aspects of the clinic. Your primary responsibilities will include coordinating and optimizing nurses’ schedule and workflow, ensuring high-quality patient care, and collaborating with doctors and marketing department to enhance overall operational efficiency.

Your expertise and experience in a healthcare facility, leadership and administration will be essential in successfully executing your role.

Key Responsibilities:

Operational Management

· Develop and implement policies, procedures, and protocols to ensure efficient operations and adherence to company’s policies and regulatory standards

· Collaborate with other departments, such as administration, human resources, and finance, to optimize resource allocation and enhance cross-functional coordination

· Monitor and evaluate nurses’ performance, identifying areas for improvement and implementing strategies to enhance overall efficiency of the clinic

· Facilitate collaboration between vendors and doctors to carry out medical research

· Track and facilitate regular servicing of machines in clinic

· Be the point of contact for any escalation of challenging situations in clinic

Staff Management

· Oversee the recruitment, selection, and onboarding processes for nurses

· Develop and manage staff schedules to ensure adequate coverage and continuity

· Conduct performance evaluations, provide feedback, and offer professional development opportunities to nurses

· Foster a positive work environment, promote teamwork, collaboration, and employee engagement

Quality Assurance and Patient Care

· Ensure compliance with regulatory requirements, standards, and best practices related to patient care and safety

· Foster a patient-centered approach, ensuring high-quality care and positive patient experience

Budgeting and Resource Management

· Monitor expenses, identify cost-saving opportunities, and optimize resource allocation

· Ensure appropriate inventory management of medical supplies and equipment

Leadership and Communication

· Provide strong leadership to the nursing team, fostering a culture of professionalism, accountability, and continuous improvement

· Facilitate effective workflow between nurses and doctors

· Serve as a liaison between nurses and senior management, conveying important information to both parties

The job scope will include:

• Meet and greet patients when they and ensure their needs are met
• Find out and understand the needs of patients and recommend suitable treatment plans and products for them without sounding pushy
• Handle simple reconciliation and bookkeeping in case the nurse manager is not around
• Do stock take at the end of every week
• Manage billing, invoicing, and checking out of patients
• Perform basic housekeeping
• Answer phone enquiries and manage booking of appointments
• Manage and registration of patients
• Ensure all applicable forms are signed
• Confirm all appointments
• When required, assist the doctor in administering treatments to patients
• When required, prepare the patients for treatment and/or review when they arrive

The job scope will include:

• Assisting the doctor in administering treatments to patients.
• Assisting to prepare the patients for treatment and/or review when they arrive
• Meeting and greeting patients when they arrive and following up with them to ensure
• that their needs are met
• Performing non-doctor required treatments such as facials (non-extraction) etc.
• Finding out and understanding the needs of patients and recommending suitable
• treatment plans and products for them without sounding pushy
• Being able to handle simple reconciliation and bookkeeping in case the nurse
• manager is not around
• Doing stock take at the end of every week
• Doing basic housekeeping