Total 2 public relations manager job vacancies in Singapore

Job Objectives

• The jobholder works in Airbus FHS (Flight Hour Services) Supply Chain Team (SMROS).
• The jobholder is based in Singapore and reports operationally to the HO Materials and Warehousing Singapore and functionally to the FHS Warehouse and Repair Ordering Supply Chain Leader in Toulouse.
• Lead activities within multiple heterogeneous Airbus stakeholder departments to meet performance targets within warehouse operations to meet supply chain expectations.
• Manage large supplier organization contracted by FHS on warehousing logistics, and ensure service level and contractual obligations are met.

Job Responsibilities

• Administer the contract between Airbus FHS and the Warehouse Supplier in Singapore
• Manage the suppliers to ensure delivery of their contractual commitments.
• Manage the implementation of continuous improvements inside the FHS Supply Chain and monitor the related outputs.
• Monitor and support the onsite operations related to onsite suppliers.

Supplier Management

• Monitor the supplier KPI’s on a weekly or monthly basis as relevant.
• Analyse on a monthly basis the supplier KPI’s in coordination with the relevant experts and identify points of interest & improvement
• Plan priorities, motivate and set clear targets, and improve the robustness of vendor’s performance with designated KPIs.
• Achieve high levels of internal/external customer satisfaction through excellence in operational execution.
• Manage vendor performance of Warehouse function including the accurate goods receipts, putaway, inventory status, picking, packaging and dispatch of goods to meet customer requirements.
• Ensure the set-up of action / recovery plans to address issues and to improve the supplier’s service level, taking the lead of the Airbus side of the recovery.
• Drumbeat and follow-up the action & recovery plans with the suppliers with the support of Airbus business experts, where necessary.
• Apply when relevant the applicable remedies in case of bad performance and monitor the related invoicing process.
• Set-up and drumbeat the Contract performance reviews.
  Interface with internal stakeholders to solve problems.
• Document necessary information and utilize reports to project status.
• Identify areas of improvement and establish innovative or propose amendments to existing work procedures and practices.
• Manage relation and coordination with all internal and external stakeholders to improve and smoothen the operations.
• Check validation, updating and analyzing claims to identify issues and optimize the process
• Spearhead Airbus FHS contractual and commercial interests with vendor, and manage vendor to exceed performance within contracted service level, while ensuring shortfalls are promptly addressed.

Continuous Improvement and Operations

• Responsible for closely following-up the daily operations and all the needed support requested daily by the local supply chain actors such as smooth deliveries, quarantine support, missing data retrieving etc…
• Support the follow-up of identified issues as part of the Component Issue Management (CIM) process, implementing PPS (practical problem solving) when relevant.
• Support the implementation of process changes, new process, or, new IS tool (guide & processes updates, explanations, refresh on processes a tools…).
• Adjust the process accordingly with “In Service” experience.
• Coordinate warehouse activities, seeking opportunities for value chain optimisation.
• Adapt to growth and changes to our business as needed
• Lead projects with HQ and vendor to evolve our business model
• Monitor and improve a highly integrated supply chain with a complex multi-enterprise set-up
• Be able to interact with a high number of worldwide stakeholders and manage the issues to avoid blocking business operations.
• Be a strong team player, with capacity to take local actions & decisions, while maintaining a close link with supply chain leadership in Toulouse, with associated time difference.
• Implementation of a new IT system in H1 2024

Job Requirements

• Degree in Logistics Management or Aerospace Engineering
• Strong knowledge in supply chain and warehouse operations
• 5 to 10 years’ experience in Logistic and Supply Chain domain
• Commercial / Contract admin Experience
• Agility with KPI and related reporting tool (BI tools)
• Standard IT tools (good level on Excel)
• Good knowledge about IT systems, process governance and quality management, ideally in the aviation context

Job Objectives

Develop a well-structured, broad and confident commercial relationship, monitoring and improving the overall relationship with the customer account as required, and ensuring the protection of the Airbus relationship at all management levels within the customer’s organization.

Primary responsibilities

Develop a thorough knowledge of her/his assigned customers:

• Develop a confident commercial relationship, monitoring and improving the overall relationship with the customer account as required, and ensuring the protection of the Airbus relationship at all management levels within the customer’s organization
• Identify potential Airbus commercial aircraft buyers and operators
• Establish regular contacts and develop relationships at all levels of the customers.
• Identify the key factors in the customer’s decision making process and develop marketing and commercial concepts, tactics and incentives adapted to each customer to acquire additional business
• Define and build a detailed, stakeholder management plan for each customer to which you are assigned

Conducting campaigns to a successful end:

• Determine the customer needs in individual sales campaigns. Recommend, coordinate and manage activities of such campaign.
• Plan commercial activities in line with priorities, objectives and timescales established by Airbus Commercial Management.
• Ensure and monitor internal Airbus alignment and coordination to ensure that the customer receives the best proposal in line with its expectations

Lead and manage the commercial team during the campaigns:

• Obtain support from all relevant experts within Airbus and manage the ad hoc campaign team, controlling all Airbus-customer interfaces during the campaign.
• Ensure proper and efficient involvement of Airbus Top Management if and when their contribution to a campaign is necessary.
• Work in close co-operation with all Airbus departments.
• Deliver as a team the best outcome for the customer
• Manage key individuals and adapt resources needed to make sure customer’s expectations are met

Maintain the customer relationships after contract’s signature and aircraft delivery:

• Watch customers’ economic and financial shape with the view to give to Airbus Commercial Management advance warning in case of problems or defaults, which could put aircraft delivery in jeopardy.
• Assist in devising appropriate solutions to problems, if any, and in their settlement with customers.
• Participate in, and assist with the organisation and coordination of industry events such as Demonstration tours and Airshows, as well as specific customer conferences and gatherings where hospitality or presentations may be required
• Prepare regular reports and briefings as required for Airbus senior management and the organization in general. Such reports should be a concise and accurate representation of the commercial situation at the customer account.

Secondary Responsibilities

• Any other duties as per assigned

General

• Comply with Airbus Singapore’s management policies
• Adhere to Airbus Singapore’s management handbook
• Lives and embrace Airbus Code of Conduct

Personal & Interpersonal Skills

• Team-player, ready to assume a subordinate role if tactically necessary, but also able to lead a team and to coordinate cross-functionally.
• Broad culture, facilitating adaptation as above.
• Good listener, able to understand his interlocutors’ perception.
• Pro-active and creative.

Professional skills

• Team-player, ready to assume a subordinate role if tactically necessary, but also able to
• Lead a team and to coordinate cross-functionally.
• Broad culture, facilitating adaptation as above.
• Excellent relational skills to adapt to various social milieus and circumstances
• Good listener, able to understand his interlocutors’ perception.
• Pro-active and creative.
• Available and prepared for long absences away from the base