Total 2 quality assurance specialist job vacancies in Singapore

Allegis Global Solutions is the exclusive Contingent HR services provider for one of the world’s leading banks.

At Allegis Global Solutions we’re proud to be the leader in global talent solutions. We draw upon decades of industry expertise to develop innovative tools, products, processes and strategies focused on outcome. Moreover, we’re incredibly proud to have built a culture that empowers our people to make their mark while making deep connections that will last a lifetime. With our passion and culture for talent, we are truly transforming the way the World acquires talent.

Our Client is one of the world's most international banks with over 1,100 branches, offices and outlets in 67 countries. They operate in some of the world's most dynamic markets and have been for over 150 years. More than 90 per cent of their income and profits are derived from Asia, Africa and the Middle East. Their brand promise, Here for good, underlines their distinctive approach.

Litigation/Disputes

• Advising on and managing employment litigation/disputes
• Liaising with external legal counsel regarding the strategic approach to employment law disputes, critically assessing advice received and tailoring this to the business/organisation
• Co-ordinating disclosure process during employment litigation, liaising with internal and external stakeholders to ensure that disclosure obligations are complied with
• Co-ordinating witness statement aspect of employment litigation, ensuring statements are tailored to the business/organisation
• Collaborating with the corporate communications team to manage reputational risk
• Identifying and analysing opportunities for settlement and advising Human Resources (HR), Employee Relations (ER) and/or business stakeholders on settlement strategy
• Preparing and negotiating settlement terms

Advisory

• Advising on and managing employment issues, including investigations, accountability reviews, material disciplinary and grievance matters, performance management, redundancies, restructures and contentious exits
• Managing relevant stakeholders and providing accurate and timely updates regarding the status of disputes or issues
• Advice and best practice guidance on regulatory issues affecting staff, particularly relating to remuneration and assisting with drafting and/or reviewing of contentious regulated references
• Advising on employment law aspects of HR policy or strategy projects, and co-ordinating advice from other members of the Employment Law team or external counsel
• Advising on and participating in consultation on internal policies and procedures
• Advising on Group-wide diversity and inclusion initiatives and/or comms
• Supporting the HR/ER team and other relevant stakeholders through legal and best practice updates
• Occasional support for M&A integration, including advice on staff consultation obligations and restructuring

Processes

• Providing relevant stakeholders with accurate and timely information regarding the status of HR disputes and ER issues
• Reviewing internal policies and procedures
• Advising on employment contracts and maintaining global templates
• Advising and best practice guidance on regulatory issues affecting staff, particularly relating to remuneration
• Participating in global and local HR projects
• Collaborating with the eDiscovery & Data Advisory team to improve the Bank’s approach to data subject access requests
• Providing occasional support for M&A integration, including advice on staff consultation obligations and restructuring
• Reviewing external counsel/supplier quotes and costs and ensure payment of invoices

Requirements

• Good organisational skills in order to manage multiple matters and stakeholders at the same time. Being able to pivot as priorities change is essential.
• Strong analytical skills to review background facts and identify the key legal issues raised by the employment dispute or issue. You will often be advising in real time as matters are unfolding so must be comfortable with ambiguity and confident taking a pragmatic approach as more information becomes available.
• Excellent communication skills and succinct written style, with the ability to match your tone and level of detail to your audience.
• Strategic mindset, recognising the wider organisational, commercial or regulatory impact that a matter may have beyond the immediate set of facts.
• Disciplined approach towards timelines and tracking all steps required in order to manage matters and implement a strategic approach while keeping stakeholders updated.

Qualifications

• University degree in law or other university degree plus law conversion from an accredited law school
• Relevant practising certificate
• Ideally at least 3+ years PQE experience
• Microsoft Outlook and Microsoft Teams proficient

Experience in:

• Employment litigation
• Drafting and advising on employment contracts and policies
• Advising on employee relations issues such as disciplinaries, grievances, redundancy/restructure and termination of employment
• Employee data privacy issues (preferred)
• Regulatory issues affecting staff, particularly remuneration (preferred)

Technical Competency

Employment Law

• Knowledge of domestic and international laws governing employment, and the ability to interpret and take action on aspects of employment laws that impact the business

Litigation

• Knowledge of domestic and international laws, regulations and court rulings; ability to use tools, techniques and processes to take action on aspects of litigation that impact the business.

Business Acumen

• Knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.

Job Description

The Bid Specialist’s core responsibilities are to manage prospective clients’ formal requests for proposals from receipt to submission, with support and partnership with the Senior Bid Manager. The role involves engaging subject matter experts across the business and writing compelling responses to help accelerate the growth of Allegis Global Solutions. The role involves operating as a business partner with Business Development, Operations, and Finance partners across the region and globe on large workforce solutions opportunities in the talent management industry.

The Bid Specialist role is customer-focused and able to successfully manage all facets of the proposal process under tight deadlines, including project management, response writing, stakeholder management, editing/proofing, document production, and quality control. The Bid Specialist should quickly grasp win themes, developed in partnership with Business Development, Solutions, and Operations, and compellingly articulate these in writing for an external audience.

Responsibilities

• Project managing the bid process from RFx receipt through to submission to ensure a consistently high-quality end product in line with client requirements and AGS strategy
• Writing proposals and related documentation for AGS workforce solutions product offerings
• Shaping opportunity win themes through collaboration with business development, solutions, and operations from pre-tender receipt through to the negotiation stage
• Collaborating with the pitch development team to (or, where they are not assigned; directly) manage and build pitch decks based on proposal content and requirements
• Championing specific customer needs during bid development sessions, pitch deck development, and the bid process generally
• Working with key stakeholders to build a compelling, differentiated offer
• Ensuring client-facing output adheres to corporate visual brand and general high-quality standards
• Facilitating gate and proposal development calls
• Actively participating in the development of new solutions and proposal ideas
• Peer reviewing and feeding back on other team members’ RFxs
• Managing production, distribution, and control of documents
• Maintaining and enhancing the proposal response database (Qvidian)
• Documenting own bid activity (in outline) through the Salesforce CRM system.

Qualifications

• A Bachelor's Degree in any field, ideally from a reputable University.
• 2-4 years of proposal/tender writing experience or skills working within Sales Support - Bids, Other Bid/Proposal type tole, Tender Writing, Copywriting, Journalism, Recruitment etc.
• Open to candidates who have transferrable skills, excellent communication skills in writing and stakeholder management, and are interested in a career in Bid Management, with an awesome leader/mentor!
• Native or high fluency levels in written and spoken English
• Ability to work under pressure toward deadlines with support from your Senior Bid Manager
• Highly organized working method, with a strong attention to detail
• Ability to work with, and coordinate input from a wide range of stakeholders at all levels
• Strong organizational and communication skills
• High levels of grammatical, spelling, and formatting accuracy
• Strong team player, with the ability to work independently as well as in a team setting
• Proven skills in producing and editing content in a business environment
• Intermediate to advanced user of MS Word and PowerPoint following our corporate brand guidelines
• Intermediate user of Excel
• Ability to manage time, multi-task, and thrive in a pressurized, deadline-driven environment, working across the Asia Pacific region.

Desirable Qualifications, Skills, and Experience

Recruitment Process Outsourcing (RPO) and/or Managed Service (MSP), Services Procurement, Agency, In-house or any recruitment knowledge/experience. In addition, knowledge of any proposal automation software or a foundation would be highly sought after (but not mandated).