Total 4 job vacancies by Alpsoft Technologies Pte. Ltd.

Responsibilities:

• Performs electrical or mechanical troubleshooting to determine problems in non-functioning electro-mechanical equipment used in the manufacturing process.
• Dismantles, adjusts, repairs and assembles equipment according to layout plans, blueprints, operating or repair manuals, rough sketches or drawings.
• Uses test and diagnostic equipment to perform checkouts. Rebuilds manufacturing equipment as required.
• May perform equipment modifications as directed by engineers

Manage Data Center facility including;

• Lighting check
• Airflow check
• Ensure racks are lock
• Ensure no condensation
• Door access are in operation
• Emergency exit path is obstruction free
• No safety hazard
• Coordinate with vendor requesting to access the Data Center for any repair, upgrade, or installation of equipment.
• Daily Routine DC healthy check (Such as temperature, humility, power, server, and network switch).
• Respond to Data Center incident such as power trip, fire alarm, water leak, high temperature etc and escalate or report to relevant party/personnel.
• Cabling and troubleshooting the networking cable.
• Monitoring of Server and Network availability status.
• Monitoring of server antivirus definition ensuring up to date and escalation if not so.

Monitoring of status of Data Center with DCIM.

Requirement:

• Must have minimum 2 years working experience as Data Center Operator.
• Please ensure that the contractor will be open to support 24x7 – 12 hours shift duty when required.
• Candidate is agreeable to enter construction environment site and follow the safety protocol (i.e. wearing safety, helmet, vest and shoe) when entering the site.
  *It will be a daily task (or as required) to enter the site.
• Candidate is agreeable to take Measles and Diphtheria vaccine.

DC Environment Support

• Shall monitor the facilities infrastructure in the DC to ensure that they are within the operating levels defined by the Customers.
• Power infrastructure (such as Uninterrupted Power Supply and power distribution boards);
• Cooling Infrastructure (such as computer room air-conditioning units);
• Fire detection and suppression systems (such as FM200, water sprinklers, fire extinguishers);
• Environment monitoring system (such as humidity and temperature); and
• Water leakage detection.
• Shall ensure the DC infrastructure is monitored on twenty-four (24) hours a day, seven (7) days a week, inclusive of Saturdays, Sundays and Public Holidays.
• The Vendor shall inform the Customer within one (1) hour when problems are detected.
• Shall work with the Customer and Customer-appointed Supplier to resolve any infrastructure issues detected in accordance to the support hours as required by the Customer.

DC Facilities Management Services

• Shall ensure, through daily inspection, that the general cleanliness and tidiness of the data centre are maintained by the Customer-appointed Supplier.
• Shall work with Customer-appointed Supplier on site preparation tasks such as network cabling and electrical wiring, when required.
• Shall ensure the network cabling in the data centre and within the racks are neat and tidy.
• Shall work with the Customer-appointed Supplier for both scheduled and ad-hoc maintenance, servicing, repair and upgrading works to the infrastructure at the Customer’s premises and premises identified by the Customer.
• Shall plan and coordinate the maintenance activities. This includes polling the affected parties, obtaining the Customer’s approval, and sending out messages to inform the affected party.
• Shall obtain the Customer’s approval before finalizing the plan for any activity.
• Shall provide on-site support during the maintenance activities unless otherwise agreed by the Customer.
• Shall maintain up-to-date documentation of the data centre design layouts.
• Shall manage the physical security of the data centre in accordance with the guidelines provided by the Customer.
• Shall monitor the following physical security infrastructure to ensure they are within the operating levels defined by the Customer

Requirements:

• Preferably Three (3) years of working experience in Data Centre Engineer Operations experience
• ITIL v4 Foundation Certification or equivalent

(a) Checking the logs of the network equipment and network links every morning to ensure no abnormal activities;

(b) Install, maintain and upgrade all hardware, firmware and software used;

(c) Apply software and security patches as prescribed in Part 2C Patch Management Requirements;

(d) Fine-tune the network or system parameters;

(e) Patch/Re-Patch cables in patch panels, network points and all network equipment;

(f) Labelling of cables, patch panels, racks and equipment;

(g) Create, delete or modify access rights for the network equipment related user accounts in terms of authentication, authorisation and accounting;

(h) Connect Customer-approved network equipment to the Customer’s network;

(i) Manage IP addresses and IP assignment scheme;

(j) Manage firewall rules setting and security configuration e.g. add, delete or modify firewall rules, change encryption keys;

(k) Perform troubleshooting to resolve network issues;

(l) Manage incidents as specified in Part 2D Service Management Requirements;

(m) Document and maintain configurations of all network hardware, cabling information and software used in the operating environment;

(n) Perform routine backup of network configuration for network equipment including firewall rules;

(o) Perform NAC ClearPass administration for security posture check enforcement which minimally includes the following tasks:

(p) Analyse network utilization pattern and problems, recommend and implement corrective and preventive measures;

(q) Recommend new or improved hardware, software, configurations, etc. to enhance the existing system performance and management;

(r) Assist the Customer to evaluate new hardware and software for implementation in the operating environment, when required by the Customer;

(s) Enforce physical access controls to the network room and the equipment, including escorting its own Sub-Vendors and the Customer-appointed Supplier, and maintaining proper management of keys and access logs at all times; and

(t) Provide standby and support service for network upgrades, network implementation or building maintenance activities such as testing and servicing of building power generators, Uninterruptible Power Supply (UPS), air-conditioning and fire suppression systems, which may affect the

operation of the equipment in the network rooms.

Requirements-

· Network technologies and protocols;

· Network configuration;

· Network utilization and performance monitoring;

· Network fine-tuning, incident troubleshooting, interpretation of statistics and traffic pattern;

· Firewall rules configuration and security setting; and

· IDS/IPS, CDN implementation and IPv6;

· Familiar with Cisco and Alcatel and Palo Alto

Network support engineer shall have at least three (3) years of hands-on experience in configuring routers/switches (e.g., Cisco and Alcatel), firewalls, and intrusion detection/protection systems.

The network support engineer shall minimally have the Cisco Certified Network Engineer

certification, or equivalent, and have experience in WAN implementation.