Total 37 job vacancies by Apple South Asia Pte. Ltd.

Summary

At Apple, we believe in the power of technology to enrich people’s lives. Everything we build is designed—first and foremost—with helping people in mind. We believe advertising is no different, and that its value should come from how it benefits customers, not what it extracts from them. Our Ad Platforms team applies that belief by delivering ads that contribute, helping people discover content, supporting creators, and protecting and respecting everyone’s privacy. Because when advertising is done right, it benefits everyone.

We are seeking for a Platform Specialist with a real passion for B2B sales to join our Search Ads team to help developers and marketers of all sizes drive discovery of their apps across the App Store by doing advertising the right way. Platform Specialists at Apple are key contributors on the team who have very strong communication and interpersonal skills, are highly analytical, resourceful, customer focused, team oriented, and can work independently to meet revenue and business objectives. You have a proven track record of meeting or exceeding revenue targets in the mobile and app developer space in the Vietnam market with performance type advertisers and agencies by utilizing Apple Search ads.

Key Qualifications

• Relevant years working experience in performance media sales for the Vietnam market.
• Deep knowledge of the Vietnam media landscape and mobile advertising landscape, in particular gaming, productivities & utilities, ecommerce, finance, and/or education (both local and cross-border advertising).
• Extensive background understanding Performance Advertisers’ needs, expectations, their go-to market strategies and how they measure success (preferably in the search and display marketing ecosystem) through client interactions with both mid to senior management.
• Strategic selling aptitude working with performance and display advertisers as well as advertising agencies and is confident interacting with mobile measurement partners (MMPs)
• Strong in collaboration, analytical, prioritization, troubleshooting and problem-solving skills.
• Experience working with data and relaying it in a thoughtful and cohesive manner through effective visualization to help customers grow their business.
• Organized and efficient, with the ability to perform under tight deadlines.
• Ability to focus on the details.
• Excellent verbal and written communication skills which includes effective presentations skills both in person and over video conferencing.
• Extremely professional and have a positive demeaner.

Description

Collaborate with advertisers on the best and most efficient ways to identify opportunities, optimize and maximize their business objectives through our platform Use search and display marketing experience to drive efficiencies and steer advertiser strategy. Build, shape and deliver campaign metrics to help grow the clients' business. Build and nurture a positive relationship with the client, which may include developers, marketers, and advertising agencies. Be an expert of the tools that are built to support the business. Use of internal and external data sets to understand how to best help grow advertisers’ business. Work closely with sales, marketing, research, product, analytical and operational teams to give guidance on what’s moving the industry.

Additional Requirements

Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Summary

Apple ignited the personal computer revolution in the 1970s with the Apple II and reinvented the personal computer in the 1980s with the Macintosh. Today, Apple continues to lead the industry in innovation with its award-winning computers, operating systems, smart phones, and tablet computers. This is made possible because we value the “Think Different” philosophy. Make a difference. The Pacific Reseller Operations (PAC RO) is the key operations liaison with Apple’s Reseller Partners and works with our partners to ensure that the supply chain run as efficiently as possible, in order to maximise sell through across the fastest growing region globally. Join us as we blaze new grounds and grow our footprint.

Key Qualifications

• Excellent data and statistical analysis skills
• Superb listening, verbal, and written communication skills (including presentations)
• Comfort with ambiguity
• Ability to deliver quality work to tight deadlines
• Advanced Excel skills including use of macros
• Aptitude for blending quantitative and qualitative data
• Shown process improvement skills with natural curiosity and desire to understand how things work
• Adept at comprehending and working with large quantities of data from a variety of sources
• Detail oriented and self-motivated individual able to function effectively when working independently or in a team
• Ability to maintain poise and a positive attitude in a challenging, dynamic, rapidly changing environment
• Ability to build effective links in a cross-functional team environment
• Ability to change the thinking of, or gain acceptance of, others in sensitive situations
• Extensive experience in data mining and ad hoc analysis
• Working experience in either Supply Demand Planning, Logistics or Inventory Management is preferred
• Experience with Business Objects, SAP or mySQL is preferred

Description

This role is a senior individual contributor position for a driven individual to utilise their business insight, enhance process knowledge, and apply analytical skills to deliver creative, valuable solutions to the PAC RO team.

YOU WILL:

- Become the business analytics expert for the RO team

- Play a leadership role in the standardisation of account deliverables and ensuring adherence to commitments

- Create a performance management system to integrate with the organisational scorecard

- Support the daily/weekly/monthly/quarterly business cadence

- Provide data driven models to support the decision making process

- Gather and disseminate information to internal customers needed to make decisions and drive the business

- Identify process improvement opportunities supported by trend analysis

- Gain agreement from partners to implement process and capability improvements

- Participate in cross-functional teams to address business or systems issues

- Partner closely across all reseller channels on key initiatives and analysis requirements

Additional Requirements

Apple is an equal opportunity employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.

Summary

At Apple, we believe in the power of technology to enrich people’s lives. Everything we build is designed—first and foremost—with helping people in mind. We believe advertising is no different, and that its value should come from how it benefits customers, not what it extracts from them. Our Ad Platforms team applies that belief by delivering ads that contribute, helping people discover content, supporting creators, and protecting and respecting everyone’s privacy. Because when advertising is done right, it benefits everyone.

We are seeking for a Platform Specialist with a real passion for B2B sales to join our Search Ads team to help developers and marketers of all sizes drive discovery of their apps across the App Store by doing advertising the right way. Platform Specialists at Apple are key contributors on the team who have very strong communication and interpersonal skills, are highly analytical, resourceful, customer focused, team oriented, and can work independently to meet revenue and business objectives. You have a proven track record of meeting or exceeding revenue targets in the mobile and app developer space in the Vietnam market with performance type advertisers and agencies by utilizing Apple Search ads.

Key Qualifications

• Relevant years working experience in performance media sales for the Vietnam market.
• Deep knowledge of the Vietnam media landscape and mobile advertising landscape, in particular gaming, productivities & utilities, ecommerce, finance, and/or education (both local and cross-border advertising).
• Extensive background understanding Performance Advertisers’ needs, expectations, their go-to market strategies and how they measure success (preferably in the search and display marketing ecosystem) through client interactions with both mid to senior management.
• Strategic selling aptitude working with performance and display advertisers as well as advertising agencies and is confident interacting with mobile measurement partners (MMPs)
• Strong in collaboration, analytical, prioritization, troubleshooting and problem-solving skills.
• Experience working with data and relaying it in a thoughtful and cohesive manner through effective visualization to help customers grow their business.
• Organized and efficient, with the ability to perform under tight deadlines.
• Ability to focus on the details.
• Excellent verbal and written communication skills which includes effective presentations skills both in person and over video conferencing.
• Extremely professional and have a positive demeaner.

Description

Collaborate with advertisers on the best and most efficient ways to identify opportunities, optimize and maximize their business objectives through our platform Use search and display marketing experience to drive efficiencies and steer advertiser strategy. Build, shape and deliver campaign metrics to help grow the clients' business. Build and nurture a positive relationship with the client, which may include developers, marketers, and advertising agencies. Be an expert of the tools that are built to support the business. Use of internal and external data sets to understand how to best help grow advertisers’ business. Work closely with sales, marketing, research, product, analytical and operational teams to give guidance on what’s moving the industry.

Additional Requirements

Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job Summary

This is an Asia Pacific regional role based in Singapore with responsibilities for the management and execution of bulk and parcel freight (Air/Ocean/Road) to our warehouses, indirect sales, and retail business segments. This person will oversee the day-to-day operations, and manage our carriers and freight forwarders in order to drive performance and operational capabilities. This person also is a key contributor in cross functional projects to support new Geo and Retail expansions.

Key Qualifications

• 8-10 years experience in the logistics industry across bulk and parcel freight. Bachelor degree or equivalent experience with related major.
• Strong functional knowledge on domestic air/road/train freight and parcel market, e-commerce fulfillment/delivery mode, good practices, industry benchmarking.
• Proven knowledge in customs import/export processes, as well as other local import requirements.
• Strong vendor management skills and working experience with major 3PLs in APAC.
• Experience with a B2B or B2C leading company is preferred, experience with or in a Technology based vertical would be beneficial.

Description

• Drive 3PLs for operations excellence around on-time execution, losses and damage, track & trace, freight payment metrics.
• Collaborate with 3PLs for pivotal initiatives around capacity management, volume fluctuations, cost savings, process/system improvements and sustainability focus.
• Apply freight forwarder resources to ensure operations execution, shipment status reporting and exceptions management, and timely resolution of shipment issues.
• Support of new product launch processes including finished goods and service level components.
• Continuous developments in e-commerce & retail fulfilment optimisation, and embrace the cost effective solution with high CSAT.
• Periodic review of 3PL infrastructure and partners to ensure support for scale and growth.
• Ensure redundancy in supply chain network for critical lanes and segments.
• Manage vendor closely to ensure they have a proper team structure in place aligned per our need and have clear goals aligned with yearly plans.
• Drive Green initiatives to reduce carbon footprint by optimising operations and identifying alternative shipping methods.
• Comfortable with generating and interpreting data to drive operational CIPs.

Education

Bachelor Degree or equivalent

Job Summary

Imagine what you could do here. At Apple, great ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! Apps are changing the world, enriching people’s lives, and enabling developers to innovate like never before. As a result, the App Store has grown into an exciting and vibrant ecosystem for millions of developers and more than a billion users. Exciting, right? If you would like to contribute to the world's greatest app store, read on to learn how you can help us deliver. The Worldwide Developer Relations team is looking for a motivated iOS App Reviewer that demonstrates critical thinking, integrity and acute attention to detail. Your focus will be qualifying third-party applications to ensure safety for app users and a place for developers to thrive. Our work fuels the user and developer experiences across iOS, macOS, watchOS and tvOS globally.

Key Qualifications

• Fluency in English and Japanese, as this role will be supporting the Japan market and partnering with international teams
• We benefit from your experience with content review or a similar environment
• You have excellent judgment and integrity with the ability to make timely and sound decisions
• We value your passion for customer service and your experience supporting customers via phone, e-mail, chat and/or in person
• Excellent writing and interpersonal skills
• Thorough knowledge of macOS and iOS is helpful
• You are hardworking and can work quickly & proficiently under tight deadlines
• Ability to stay focused and prioritize a heavy workload while achieving exceptional quality
• You bring passion and dedication to your job and are committed to our vision and supporting the developer community
• You are upbeat, adaptable, and results oriented with a positive attitude

Description

• Our team is composed of very talented specialists, who are passionate about apps and ensuring the App Store is at its best. The guiding principle of the App Store is simple — we want to provide a safe experience for users to get apps and a great opportunity for all developers to be successful. We have updated the App Review Guidelines with that principle in mind. (https://developer.apple.com/app-store/review/guidelines/ (https://developer.apple.com/app-store/review/guidelines/)
• Our specialists demonstrate excellence in determining whether apps are reliable, perform as expected, and are free of offensive material.
• We review every app submitted based on a set of technical, content, and design criteria.
• We’ll train you to be an expert in understanding, supporting, and improving the App Review process.
• We look for great teammates who are able to make decisions quickly in an ambiguous environment while under time constraints and pressure.
• You are a self-starter who works well independently and as part of a team and remains flexible to the needs of the business.
• You are a creative and curious individual who is not afraid to question assumptions.
• Ability to communicate clearly and provide feedback to third-party developers is essential.
• We collaborate with team members and share suggestions on business improvements.

Education

BA/BS degree or equivalent work experience preferred

Additional Requirements

• Flexible to work overtime including weekends and holidays, with the possibility to flex up or down hours depending upon business needs.
• Available to attend approximately 5-6 weeks of required training on a fixed schedule that may include weekends.

Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job Summary

Apple ignited the personal computer revolution in the 1970s with the Apple II and reinvented the personal computer in the 1980s with the Macintosh. Today, Apple continues to lead the industry in innovation with its award-winning computers, operating systems, smart phones, and tablet computers. This is made possible because we value the “Think Different” philosophy. Make a difference. The Pacific Reseller Operations (PAC RO) is the key operations liaison with Apple’s Reseller Partners and works with our partners to ensure that the supply chain run as efficiently as possible, in order to maximise sell through across the fastest growing region globally. Join us as we blaze new grounds and grow our footprint.

Key Qualifications

• Excellent data and statistical analysis skills
• Superb listening, verbal, and written communication skills (including presentations)
• Comfort with ambiguity
• Ability to deliver quality work to tight deadlines
• Advanced Excel skills including use of macros
• Aptitude for blending quantitative and qualitative data
• Shown process improvement skills with natural curiosity and desire to understand how things work
• Adept at comprehending and working with large quantities of data from a variety of sources
• Detail oriented and self-motivated individual able to function effectively when working independently or in a team
• Ability to maintain poise and a positive attitude in a challenging, dynamic, rapidly changing environment
• Ability to build effective links in a cross-functional team environment
• Ability to change the thinking of, or gain acceptance of, others in sensitive situations
• Extensive experience in data mining and ad hoc analysis
• Working experience in either Supply Demand Planning, Logistics or Inventory Management is preferred
• Experience with Business Objects, SAP or mySQL is preferred

Description

This role is a senior individual contributor position for a driven individual to utilise their business insight, enhance process knowledge, and apply analytical skills to deliver creative, valuable solutions to the PAC RO team. You will:

• Become the business analytics expert for the RO team
• Play a leadership role in the standardisation of account deliverables and ensuring adherence to commitments
• Create a performance management system to integrate with the organisational scorecard
• Support the daily/weekly/monthly/quarterly business cadence
• Provide data driven models to support the decision making process
• Gather and disseminate information to internal customers needed to make decisions and drive the business
• Identify process improvement opportunities supported by trend analysis
• Gain agreement from partners to implement process and capability improvements
• Participate in cross-functional teams to address business or systems issues
• Partner closely across all reseller channels on key initiatives and analysis requirements

Education

Degree/ MBA preferred.

Additional Requirements

Apple is an equal opportunity employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.

Job Summary

The mission of Pacific Reseller Operations is to be the voice of Reseller Channel within Operations to ensure our products are in the right places at the right time, supporting Sales and our Partners to achieve Apple’s financial goals. We are passionate about running our supply chain as efficiently as possible, in order to maximise sell through while working towards a streamlined order fulfilment experience for our partners. Within the Reseller Operations team, the Order Fulfilment Process Analyst is responsible for using data to drive execution excellence in support of Apple’s weekly channel replenishment cycle.

Key Qualifications

• 4 years of meaningful experience in Operations role, preferable in Order Fulfilment (Retail or Online) and/or Logistics Services role.
• Self driven, but a collaborator with the ability to build and strengthen relationships.
• Expertise in order fulfilment systems and processes.
• Knowledge/experience of working on SAP is an added advantage.
• Demonstrate extraordinary attention to details and ability to shine under compressed timelines
• Very comfortable analysing large data sets and visualising the “so what” to lead change and achieve results.
• Adaptable, flexible, positive and open minded to work in a dynamic, fast paced environment that undergoes constant change.
• Creative problem solver with familiarity with Process Improvement (e.g. DMAIC) and Project Management methodologies and frameworks is an added advantage.
• Experience in customs and/or regulations within Asian countries.
• Strong communications skills both written and verbal.
• Expertise on efficiency and reporting tools such as Excel is required.
• Experience with working on Business Objects, and Tableau is an added advantage.
• Takes initiative and challenge the status quo.

Description

• Champion the order fulfilment, order maintenance and/or returns management process for one or more routes to market and/or lines of business.
• Monitor and trend critical execution metrics on weekly, monthly & quarterly and influence partners to drive accountability and improvements to target.
• Apply analysis to identify key friction points in the order fulfilment process and influence corrective action to address issues at the source.
• Lead cross-functional initiatives that continuously improve the cost, quality, and speed of channel order fulfilment.
• Build and implement order execution plans for Peak Event and New Product Introduction (NPI) order execution.
• Coach and train Order Fulfilment Analysts on the standard methodologies to drive efficiency.
• Responsible for the internal process flow and SOP documentation.
• Independently process orders/RMA and handle order exceptions (block management, NPI conversions, cancellation, credit/debit notes) according to SOP within set SLAs and SOX requirements.

Education

Bachelor’s Degree

Job Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it! This role seats within the Pacific Ops System & Process Function to manage complex, global & regional initiatives supporting various areas within Pacific Operations. Pacific Operations include the areas of Reseller Operations, Online Store Fulfillment Operations, Retail Fulfillment Logistics, Supply/Demand Management & Execution, Logistics and Product Operations. You will be responsible for managing cross-functional and cross-organizational teams to define, build and roll-out innovative technology and business process solutions that increase efficiencies, improve customer satisfaction, and drive revenue. We are looking for a subject matter expert in fulfillment supply chain from manufacturing and distribution centre sites, with exceptional project management skills, a good grasp of process management, a drive for attention to detail, and a demonstrated track to influence and collaborate across all levels of the organization.

Key Qualifications

• SAP System and process savvy
• Good process re-engineering skills
• Strong Project Management experience with attention to detail
• Excellent operation issue resolution skill
• Excellent people and communication (written and spoken) skills
• Good collaboration attitude
• Ability to work with ambiguity
• Self-motivated, driven individual who is well-versed in working in a global, fast-paced environment
• Strong knowledge of Excel (Advanced level) preferred
• Proficiency in developing detailed optimization models is an advantage

Description

• Leverage industry trends, standard methodologies, innovative technology and process improvement ideas.
• Lead and implement cross-functional change management initiatives across all Apple’s product lines, influencing decisions through collaboration, leadership and a customer-focused approach.
• Devise and implement in partnership with cross-functional business users (e.g. Finance, Sales, etc), Freight Forwarders, 3PL Warehouse, Apple OEM’s, IS&T business and system solutions that meet the changing business conditions.
• Project manages cross-functional re-engineering implementations.
• Work towards effective change management when necessary.
• Ensure process integration across organization, both regionally and globally.
• Develop good, up-to-date knowledge of IT capabilities and able to work closely with IS&T.
• Work within the business (cross functionally and cross regions) to document and gain final approval for Business Requirements.
• Together with the Business Process Owner to enhance the Business Processes to meet requirements.
• Articulate Business Requirements to IS&T Consultants and assist in the formulation of a prototype or proof of concept solution.
• Work with the IS&T Consultants to design the final solution to meet the requirements.
• Lead the User acceptance test and implementation of the business change and supporting systems change across Apple Pacific.
• Validate the return on investment was met post implementation.

Education

Bachelors degree required, Master’s/MBA or equivalent experience preferred.

Additional Requirements

• Proven track record of leading strategic projects combined with the ability to execute at tactical project-level activities and tasks.
• In-depth knowledge and experience in project and process management. Minimum of 6-8 years relevant experience.
• Prior consulting experience in a similar hi-tech industry is desirable but not required.
• Experience as a change agent having effectively implemented change in dynamic cross functional organization.
• Large Cross Functional project implementation experience.
• Demonstrated background with working effectively in a matrixed, global organization.
• Experience working on projects for teams based outside Singapore, e.g. virtual teams.
• Past experience of working on industry standard CPFR, Demand forecasting systems and processes is a plus.
• Strong analytical and problem solving skills, attention to detail and high comfort in working with numbers.
• Ability to remain focused and work efficiently under pressure while handling multiple tasks.
• Ability to assimilate and learn complex processes in a changing and dynamic work environment on a steep learning curve.
• Ability to both think strategically and implement tactically.

Job Summary

This is a place where extraordinary people gather to do their best work. At Apple, we craft products and experiences people once couldn't have imagined, and now can't imagine living without. If you’re excited by the idea of making a real impact and influencing complex business relationships and want to be an active member of one of the best supply chains in the world, then this could be your ideal job.

Apple’s Pacific Supply Demand Management (SDM) group is responsible for the finished goods planning for the entire Pacific Region (Asia, Australia/New Zealand, and Japan). By using both Supply and Demand levers, we aim to position products at the right place, right time, at optimal cost to maximise end consumer sales and achieve customer satisfaction.

An opportunity exists for a bold, highly motivated senior manager to join the SDM team as the Watch Line of business Lead. Reporting to Regional SDM functional lead, you will lead the Watch SDM planning team driving the people and business goals.

10+ years of work experience in Operations or Planning Management role. Preferably in FMCG or High Tech environment.

Established leader able to operate in dynamic and ambiguous environments. Leading through ambiguity and develop effective action plans

Ability to communicate clearly and calmly even under high stress/workload situations

Experience in managing and developing managers holistically - functional, cultural and leadership skills

Able to promulgate and shape culture in large teams

Thinks strategically and influence decision to craft regional execution

Ability to dwell into details of planning process, systems and deliverables

Excellent analytical skills, details oriented and meticulous with strong business sense

Description

Business

• Ensure team maximises sell through using both supply and demand levers while maintaining lean inventory and minimising costs
• Strategic Planning for team organisation, resourcing and capabilities
• Maintaining relationships and partners' expectations across a wide range of partners teams: Operations Senior Leadership both in Region and Worldwide, Sales and Finance leadership in region, senior leadership in OEM Operations teams
• Drive strategic business goals within region, including cross-functionally with partner Ops teams
• Help identify and drive business improvement opportunities to maximise sell through
• Drive direct ownership of key business events for example:
• Product transitions: planning for end of life product and new product introduction
• Fiscal Quarter End Management: planning, forecasting and implementing inventory plans
• Implementation of project, systems and initiatives within Watch team

People

• Demonstrated history of leadership characterized by humility, balance, and a multifaceted approach, including strategic vision, inclusivity, servitude, commitment to individual development, and achievement of business/organizational goals
• Strategizing for business continuity and succession planning
• Organising Watch managers and planners to efficiently balance business and individual development goals
• Offering coaching to managers under your purview and collaborate on their career development plan
• Proactively identify business process improvement/automation opportunity and look head to mitigate hurdles

Education & Experience

BA/BS degree in Business or related field, MBA or equivalent degree preferred

Job Summary

Imagine what you could do here. At Apple, great ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish!

Why Apple?

At Apple, we believe our products begin with our people. By hiring a diverse team we drive creative thought. By giving that team everything they need we drive innovation. By hiring incredible engineers we drive precision. And through our collaborative process we build memorable experiences for our customers!

Apple is looking for a dynamic and highly motivated Mac Product Marketing Manager for Southeast Asia. This role will be based out of Singapore.

The Product Marketing Manager will own and drive the product centric marketing strategy for Mac across Southeast Asia. You will be part of a team of product experts who champion products within their respective markets and seek innovative ways to keep our products at the heart of the customer conversation.

Continuous improvement of product launches, comprehensive business and market analytics, instinctive insights and the discipline to focus are valued attributes. The Product Marketing Manager will have a deep understanding of the product, portfolio and marketing strategy, twinned with the ability to execute for results.

The Product Marketing Manager must have the ability to work collaboratively with other critical functions, Marcom, PR, Finance and Sales, to articulate and shape the opportunity ahead for their product line of business and communicate region-unique requirements for current and future products in a coherent way to multiple stakeholders across the globe as well as the US.

To be truly successful in this role, you will need to have an undeniably strong passion for Apple products, desire to win, curiosity to be better, ability to navigate in a world of ambiguity, finesse and craft in product storytelling, creative and innovative problem solving, the motivation to inspire others and to build strong and lasting relationships throughout the organization.

Key Qualifications

• Articulate the Mac product opportunity in market and provide product insight and leadership from introduction through end-of-life to both the Marketing and Sales organizations
• Execute Mac, macOS and Pro apps launches across Southeast Asia with excellence every time
• Contribute to the annual Southeast Asia Marketing plan, outlining key opportunities and priorities for growth and category leadership, synthesizing research and business insights, and driving in-market execution for Mac across key countries
• Liaise with worldwide Product Marketing and Engineering on local Mac business needs and feature requirements, influencing the product roadmap and making clear recommendations to improve the overall customer experience
• Become a visible and vocal member of the international Mac Product Marketing team
• Be the guardian of product messaging and positioning across all key customer touch points, advancing the cause of excellence.
• Possess expert knowledge of competitive and third party products, software applications and market trends across consumer, enterprise and education segments.

Key Competencies

• 7+ years of product management and marketing experience in related industries
• Flexibility to travel (up to 50% of the time)
• Instinctive ability to be the voice of the consumer
• Excellent analytical skills
• Depth of technical awareness, able to translate features into consumer benefits and vice versa
• Strategic planning expertise
• Superior oral and written storytelling and presentation capabilities in English
• Fluency in Bahasa Indonesia to support Indonesian market
• Negotiation skills

Description

• Provide Mac product leadership from product introduction to end-of-life for our Southeast Asia business, supporting business and marketing reviews as needed
• Support Mac, macOS and Pro Apps launches with press, partner and customer-facing staff
• Contribute to the annual research and marketing plan, articulating and validating the opportunity and priorities for the overall Mac category across key Southeast Asia countries, subsequently driving and supporting in-market execution as needed
• Liaise with worldwide Product Marketing and Engineering teams on relevant local business needs and feature requirements, influencing the product roadmap through clear recommendations that improve overall customer experience across hardware, software and services
• Become a visible and vocal member of the international Mac Product Marketing team
• Be the guardian of product messaging and positioning across all key customer touch points, advancing the cause of excellence
• Possess expert knowledge of competitive and third party products, applications and market trends across related consumer, enterprise and education segments

Education

Bachelor’s degree required. MS/MA/MBA preferred but not conditional.

Additional Requirements

Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it! This role seats within the Pacific Ops System & Process Function to manage complex, global & regional initiatives supporting various areas within Pacific Operations. Pacific Operations include the areas of Reseller Operations, Online Store Fulfillment Operations, Retail Fulfillment Logistics, Supply/Demand Management & Execution, Logistics and Product Operations. You will be responsible for managing cross-functional and cross-organizational teams to define, build and roll-out innovative technology and business process solutions that increase efficiencies, improve customer satisfaction, and drive revenue. We are looking for a subject matter expert in fulfillment supply chain from manufacturing and distribution centre sites, with exceptional project management skills, a good grasp of process management, a drive for attention to detail, and a demonstrated track to influence and collaborate across all levels of the organization.

Key Qualifications

• SAP System and process savvy
• Good process re-engineering skills
• Strong Project Management experience with attention to detail
• Excellent operation issue resolution skill
• Excellent people and communication (written and spoken) skills
• Good collaboration attitude
• Ability to work with ambiguity
• Self-motivated, driven individual who is well-versed in working in a global, fast-paced environment
• Strong knowledge of Excel (Advanced level) preferred
• Proficiency in developing detailed optimization models is an advantage

Description

• Leverage industry trends, standard methodologies, innovative technology and process improvement ideas.
• Lead and implement cross-functional change management initiatives across all Apple’s product lines, influencing decisions through collaboration, leadership and a customer-focused approach.
• Devise and implement in partnership with cross-functional business users (e.g. Finance, Sales, etc), Freight Forwarders, 3PL Warehouse, Apple OEM’s, IS&T business and system solutions that meet the changing business conditions.
• Project manages cross-functional re-engineering implementations.
• Work towards effective change management when necessary.
• Ensure process integration across organization, both regionally and globally.
• Develop good, up-to-date knowledge of IT capabilities and able to work closely with IS&T.
• Work within the business (cross functionally and cross regions) to document and gain final approval for Business Requirements.
• Together with the Business Process Owner to enhance the Business Processes to meet requirements.
• Articulate Business Requirements to IS&T Consultants and assist in the formulation of a prototype or proof of concept solution.
• Work with the IS&T Consultants to design the final solution to meet the requirements.
• Lead the User acceptance test and implementation of the business change and supporting systems change across Apple Pacific.
• Validate the return on investment was met post implementation.

Education

Bachelors degree required, Master’s/MBA or equivalent experience preferred.

Additional Requirements

• Proven track record of leading strategic projects combined with the ability to execute at tactical project-level activities and tasks.
• In-depth knowledge and experience in project and process management. Minimum of 6-8 years relevant experience.
• Prior consulting experience in a similar hi-tech industry is desirable but not required.
• Experience as a change agent having effectively implemented change in dynamic cross functional organization.
• Large Cross Functional project implementation experience.
• Demonstrated background with working effectively in a matrixed, global organization.
• Experience working on projects for teams based outside Singapore, e.g. virtual teams.
• Past experience of working on industry standard CPFR, Demand forecasting systems and processes is a plus.
• Strong analytical and problem solving skills, attention to detail and high comfort in working with numbers.
• Ability to remain focused and work efficiently under pressure while handling multiple tasks.
• Ability to assimilate and learn complex processes in a changing and dynamic work environment on a steep learning curve.
• Ability to both think strategically and implement tactically.

Job Summary

Be part of a highly competent team in Retail Fulfillment Operations (RFO) to ensure that anyone who walks into our Apple Retail Stores across the countries in APAC can always find their favourite Apple products. We work with various cross-functional teams to achieve our goal - WW SDM for product allocation, Merchants and Finance on demand assumptions, and Logistics to move supply. On exciting new product launches, we also work closely with Readiness team and drive process improvement with Business Process Reengineering (BPR) team.

Key Qualifications

• Razor-sharp analytical skills, should have the ability to evaluate, analyse and present data
• Practical and proactive approach to problem solving and process improvement
• Creative thinker who can identify opportunities to optimise and enhance existing processes which enable scalability
• Superb communication
• Positive energy and attitude with a passion in customer service excellence
• Embrace change and continuous innovation mindset
• Masters core skills, sees beyond own silo
• Organised and able to react to the challenges of a fast moving environment
• Ability to build effective relationships in a cross-functional team environment
• Ability to deliver quality work to tight deadlines
• Strong excel skills and trend analysis
• Excellent systems understanding and experience
• Experience in use of forecasting system will be advantageous

Description

Apple’s Retail Business in APAC is expanding at an amazing speed. To support this growth, we are recruiting for a Demand Planning Analyst. We are looking for a highly analytical and motivated individual who can keep a finger on the pulse of our retail business. This individual must be meticulous, independent, challenge status quo, “think-out-of-box”, embrace changes and have excellent communication skills. The position will interest candidates from fast moving consumer goods environments. We are also interested in meeting candidates from Electronics, Retail and Finance fields. Responsibilities include but are not limited to:

• Develop units demand forecasts for APAC retail stores based upon a thorough analysis of trends, business cycles and Merchants input.
• Provide meaningful business insights through detailed analysis and understanding what are the key business drivers and market dynamics.
• Prepare commentaries and charts to articulate and present forecast assumptions and methodology in a clear and concise manner.
• Building demand planning models, ‘what if’ scenarios that analyze new product introductions and impact on existing products.
• Drive efficiency and scalability through utilization of forecasting system to generate forecasts.
• Proactive in understanding the supply strategy at country, store and product levels.
• Ability to crunch complex data from multiple sources and make recommendations to support business case.
• Work in close cooperation with the WW RFO team, Merchants and SDM to drive accurate demand forecasts.
• Take the lead to manage and represent the region in demand planning related projects.
• Overall management of the demand planning aspects of New Product Introductions and holiday season planning for Retail.
• A key player in identifying and working with others to develop automated solutions and enhancements to drive forecast accuracy.
• Ability to conceptualize and work with cross-functional teams to create scalability tools to increase work efficiency.

Education

Graduated with Analytical/Quantitative background is preferred 5+ years of work experiences are desirable