Total 6 job vacancies by Aspenhealth Pte. Ltd.

Job Description:

• Provides coordinated care to Patients and Clinic Assistants / Managers by developing, monitoring and evaluating interdisciplinary care
• Schedule appointments and maintain a patient care database by entering new information as it becomes available; verifying findings and reports and backing up data
• To handle day to day operational issues and to ensure that they are resolved in a proper and timely manner
• To provide effective and efficient full admin support to the team
• Maintains quality service by establishing and enforcing organisation standards, including but not limited to managing and resolving patient feedback from various platforms
• Maintains clear channel of communication with CA/CMs across all clinics via GChat/clinic chats
• Handles appointment bookings and answers queries
• Arranges appointments and addresses queries relating to various national health initiatives
• Coordinates and follows up with corporate medical services requests
• To carry out any other duties and responsibilities as may be assigned

Job requirements:

Criteria / Requirement:

• Able to commit in working on weekends and/or Public Holidays
• Bilingual
• Computer-Literate
• Diploma / Degree Preferred, Fresh Graduate are welcome to apply
• Relevant healthcare-related qualifications and/or customer service experiences will be an advantage

Who will be suitable in this role?:

• Proactive in learning and comfortable to get hands-on
• Diligent and someone who has high integrity
• Able to multitask with due diligence, speed and accuracy
• Ability to manage work pressures under fast-paced environments
• Reliable and dependable nature

Work Environment & Benefits?:

• On-job training is provided
• Transport welfare is provided
• Career Progression based upon individual competency and performance
• Attractive OT pay for staff willing to work over and beyond their usual duties

Human Resource (HR)

- Determine, plan and hire for company's human resource requirements including being involved in the recruitment, interviewing and training of new staff across the company

- Structure and provide constructive and timely performance evaluations

- Consult and provide recommendations to management for strategic planning, including monitoring trends and analyse data relating to human resource deployment and performance

- Identify and groom individuals with leadership potential and path growth planning for the Company

- Optimise job scopes to ensure productivity and engagement for all staff

- Administer and execute routine and extraordinary tasks in management of human resources of the Company including but not limited to, attendance and leave tracking, appraisals, payroll, accommodating delicate circumstances, providing reasonable accommodations, investigating allegations of wrongdoing, termination of staff and formulation of policies

- Identify and formulate policies in compliance with local labour laws

- To carry out duties and responsibilities as may be assigned to you.

Operations (OPS)

- Oversee day-to-day operations and to assist in resolving issues in a proper and timely manner

- Consult and provide recommendations to management for strategic planning, monitors trends via data analysis for the daily operations and future projects

- Identify and formulate policies and workflows, thereafter enforcing and overseeing staff’s compliance

- Create protocols and assist with primary recovery in cases of customer complaints / dissatisfaction

- To coordinate and work with the stakeholders

- To carry out duties and responsibilities as may be assigned to you

REQUIREMENTS

- Strong organizational, follow-up and excellent communication

- Have basic/intermediate experience in working with Excel or Google Sheet

- Able to work independently and in a team, willing to take on ad-hoc duties as assigned by the Director / Managing Director

- Previous experience in human resource, operational support and/or change management will be an added advantage

Job Descriptions:
As Lead (Systems Development), you will lead a team of developers who build and maintain a complete software stack for our Clinic Management System, Electronic Health Records, Finance, Human Resources, Logistics functions and more. You will be the principal architect of our IT systems, and drive productivity transformation through technology and innovation.

What You Will Do With Us (Key Responsibilities)

• Lead next-generation feature and tool development and system architecture definition from end-to-end
• Design, manage and optimise systems performance and reliability
• Confer and collaborate with healthcare professionals to gather requirements and feedback to inform system design and functionality
• Lead a small team of developers to build and maintain continuous integration / delivery pipelines
• Render technical support to stakeholders during clinic operational hours

Requirements

• Strong programming skills (Entity Framework, .NET, C#)
• Proficiency in Relational Databases, especially MSSQL
• Project management experience
• Hands-on problem solving skills and passion for confronting challenges directly
• Experience with ERP implementation will be an advantage
• Good verbal and written communication skills

We Need People Who

• Have a keen interest in direct patient care and are excited to contribute to the next generation of healthcare tools and systems
• Thrive in an fast-paced and dynamic environment that recognizes and rewards superior work
• Has a drive for improving things, and the initiative and gumption to match

About Us

AspenHealth is a management consulting firm focused on primary and allied healthcare talent recruitment, facilities maintenance, marketing and pharmacy management.

Job Description

• Delivery of goods and drop-off operations to designated locations.
• Perform routine maintenance works to upkeep clinics standards
• Assist in warehousing duties during low peak period.
• Able to perform standby duties and work overtime
• Other ad-hoc duties that may be required from Supervisor from time to time

Requirements:

• Possess valid Class 3/3A Driving License, with at least 1 year of relevant driving experience.
• Familiar with Singapore Road. Planning of delivery routes with attention to special instructions and priorities.
• Ability to drive Van & 10ft Lorry
• Physically fit, as loading and unloading is required.
• Ability to work under fast-paced environment and evolving circumstances.
• Sense of urgency and Taking Ownership/Responsibility of tasks.
• Ability to maintain routine, punctual attendance undeviating to company guidelines.
• Ability to perform the necessary job functions consistent safely and successfully with state.
  

Position Overview for Software Developer

We are seeking a Software Developer dedicated to revolutionising the healthcare industry by developing and supporting advanced applications for companies running clinics. This role spans the creation and maintenance of clinic software, including web services and APIs, to significantly improve patient care and streamline operational processes across logistics, CMS, human resources (HR), and more. The successful candidate will support the Head of IT in project planning, explore innovative software solutions, manage application support across all levels, and ensure system security and compliance. Additionally, this role demands the ability to produce crucial system development documentation from technical specifications to user manuals.

Key Responsibilities:

- Support project planning and collaborate closely with project managers.

- Develop, deploy, and maintain comprehensive clinic software and related services.

- Innovate to enhance patient care and operational efficiency across headquarters and clinics.

- Provide multi-tiered application support, from troubleshooting to solving complex technical issues.

- Recommend strategies to boost application performance.

- Ensure all systems are secure, compliant, and adhere to best development practices.

- Generate essential system development documentation, including technical specifications, user manuals, and maintenance guides.

- Use agile methods, prioritize tasks, and communicate clearly to meet project deadlines.

- A detail-oriented approach with a commitment to clean coding, rigorous testing, and continuous improvement.

Requirements:

- Bachelor’s Degree in Computer Science, Engineering, or a related field.

- Over 3 years of experience in programming with expertise in ASP.NET, Entity Framework, MVC, C#, VB.NET, Javascript, AJAX.

- Proficiency in MSSQL and experience with database management and query optimization.

- Knowledge of HTML, CSS, responsive design, and cross-browser/device compatibility.

- Experience with cloud services and their integration into projects.

- Prior experience in the healthcare industry is highly valued.

- Availability to support systems during clinic operational hours.

- A "can do, will do" attitude, ready to tackle challenges head-on and drive projects to completion.

Human Resource (HR)

- Determine, plan and hire for company's human resource requirements including being involved in the recruitment, interviewing and training of new staff across the company

- Structure and provide constructive and timely performance evaluations

- Consult and provide recommendations to management for strategic planning, including monitoring trends and analyse data relating to human resource deployment and performance

- Identify and groom individuals with leadership potential and path growth planning for the Company

- Optimise job scopes to ensure productivity and engagement for all staff

- Administer and execute routine and extraordinary tasks in management of human resources of the Company including but not limited to, attendance and leave tracking, appraisals, payroll, accommodating delicate circumstances, providing reasonable accommodations, investigating allegations of wrongdoing, termination of staff and formulation of policies

- Identify and formulate policies in compliance with local labour laws

- To carry out duties and responsibilities as may be assigned to you.

Operations (OPS)

- Oversee day-to-day operations and to assist in resolving issues in a proper and timely manner

- Consult and provide recommendations to management for strategic planning, monitors trends via data analysis for the daily operations and future projects

- Identify and formulate policies and workflows, thereafter enforcing and overseeing staff’s compliance

- Create protocols and assist with primary recovery in cases of customer complaints / dissatisfaction

- To coordinate and work with the stakeholders

- To carry out duties and responsibilities as may be assigned to you

REQUIREMENTS

- Strong organizational, follow-up and excellent communication

- Have basic/intermediate experience in working with Excel or Google Sheet

- Able to work independently and in a team, willing to take on ad-hoc duties as assigned by the Director / Managing Director

- Previous experience in human resource, operational support and/or change management will be an added advantage