Total 2 senior manager job vacancies in d11 novena thomson watten estate

Job Scope:

• Supervise and motivate retail shops, and provide training for customer service.
• Assist in day-to-day store operations. ensure compliance with policies and procedures.
• Ensure a positive customer experience, address inquiries, and resolve issues promptly.
• Liaison with internal/external relevant parties, answer calls, emails, etc.
• Any other ad-hoc duty assigned.

Requirements:

• Years of retail experience, with supervisory responsibilities.
• Strong leadership and communication skills.
• Admin or assistant experience is a plus
• Having a driver's license is an advantage
• Diploma and above or equivalent experience.
• Strong organizational and good communication skills.
• Discretion, adaptability, and multitasking ability.

Aurora Asia Pacific (21C0671)|Ying Kee (R21103783)

Korean F&B fast food chain (Islandwide) .

• Working day: 5.5 days
• Location: Islandwide

Job Scope:

• Manage and maintain the employer's schedule, including arranging appointments, meetings, and travel plans.
• Handle correspondence, emails, and phone calls, responding on behalf of the employer when necessary.
• Organize and maintain files, records, and databases.
• Oversee all aspects of the food court's daily operations, including staffing, inventory management, and customer service.
• Ensure compliance with food safety regulations, sanitation standards, and operational procedures.
• Lead recruitment efforts for all food court positions, including sourcing candidates, conducting interviews, and making hiring decisions.
• Develop and implement onboarding programs for new hires, ensuring they are equipped with the necessary skills and knowledge to succeed.
• Conduct regular training sessions on topics such as customer service, food safety, and job-specific tasks.
• Manage employee relations issues, including conflict resolution, disciplinary actions, and performance management.
• Act as a liaison between the employer and various stakeholders, including clients, business partners,
• Maintain open lines of communication, ensuring that important messages and information are relayed promptly and accurately.
• Draft and proofread emails, letters, and other communications on behalf of the employer if needed.

Requirements:

• Diploma or Bachelor's degree in Business Management or a related field
• Willingness to work evenings or weekends as needed
• Proficiency in Microsoft Office and other relevant software
• Willingness to travel to various food chain locations islandwide

Aurora Asia Pacific (21C0671)|Ying Kee (R21103783)